Haswells Homer Hill Farm Shop - coffee shop in County Durham - Phone Number, Reservations, Reviews

The deli counter,tried the pork and chilli jam pie.Pastry shortcrust excellent.the contents abysmal no taste. 2,Tried the corned beef pie same as above ,may I add I am a chef and caterer with over 50 years experience Tried to engage the lady behind the counter ,obviously not interested. First and last time I will come in.

Travel all the way from Plymouth to see family, and either lunch or breakfast but most of all this is the only place I can get orange curd and it is the best I’ve ever had!!

Went today for breakfast. Rubbish and would never visit again. The scrambled eggs were sloppy and just warm and the toast was rock hard

I have been a few times for lunch here and the food is nice, but it’s very expensive. If you do go I would defo recommend trying a cake after your lunch! If you pop in it the stop, the meat quality is also good here, so worth a look

We had Sunday dinner which was fantastic really tasty, lovely tender beef and so tasty! Also dessert was fantastic! They let my mum just have the cheese and crackers as she didn't fancy a Sunday dinner which she throughly enjoyed.

Great lunch place - good portion size comfort foods and not too expensive. Much better than eating in Durham city center. Staff are really nice and it's always very busy.

Very disappointing we were there as a family of 3 we ordered 3 pots of tea whichever arrived hot we waited 50 mins before our lunch arrived by this time we had finished our tea was not prepared to order another 3 pots of tea at 2.50 each the food was OK not the best soup was thick and glupy beef sandwich ok. told waitress about the tea I wasn't prepared to wait for my tea to come out the same time as the food only to be told they were shirt staffed this should not effect on paying customers sorry will not return.

We arrived and were greeted by staff to sit down at a table. Upon arrival, it states that you must wait to be seated. The waiting staff member did not tell us we needed to go to the barista bar to order. Confused, we sat there waiting for around 20 minutes and said “excuse me” to a waiting staff member, who ignored us and moved to the table behind to chat and clear up. This was our first visit, and we should have been notified about the ordering process. This is also not stated in the menu booklet. We assumed, because you were greeted and waited to be sat down, that it was table service and were not told otherwise. The staff member who ignored us said “thank you” as we left having just been left there. It is fair to say we will not be going back.

Rack of lamb from Andrew Hide @Homer Hill Farm is the best I’ve ever had! Soft, tender and so flavoursome! I’ll definitely be a regular.

Two part complaint went for lunch, sullen unpleasant staff, food brought out 20 mins before drinks, part cold, on leaving bought a pack of 1kg chicken, £15, on arriving home realised was 8 days out of date, returned day after for a refund, met again by sullen, unpleasant staff, will not return, what else is going on if they are selling not checking 8 day out of date chicken!

Amazing Sunday roast. Excellent value & quality. Portions are too big & need children’s portions (they were adult portions!) which meant quite a bit of food waste. Lovely service

Lovely lunch, generous portion sizes and quite reasonable in price. Staff here are all lovely and farm shop on the way out is excellent

Beef and gravy sandwich in sliced white bread. Just made the whole thing sloppy. The beef was slightly under cooked and made chewable by being thinly sliced on a machine. Beef was tasteless, the industrial mix gravy was what carried any flavour. I say industrial mix as it’s the same gravy for the liver and you could see a flour residue in the gravy boats(not nice) coffee was okay. I understand you have to cut back to prevent price rises. However they’ve gone too far

I honestly can not put into words how much I love this place. Every time I come, it’s always brill. The food, the service, the restaurant and the shop. Love love love it

Called up prior to arrival to ask about a table and was told fully booked, however they take walk ins but can’t guarantee how long would have to wait for a table as it would be between bookings (like if someone only used 45 mins of their 1.5 hour slot we could use the other 45 mins). As it was only my mum wanting a Sunday lunch, and me a coffee/cake, decided this was ok and it was a nice day so wouldn’t mind waiting. Did the half hour drive from Whitburn to be told when getting there by another member of staff that no we don’t do walk ins at all. Wouldn’t entertain anything other. Plenty nice tables outside in sun so we sat there and had cake and coffee as not worth doing the drive for absolutely nothing (unsure why we couldn’t just have lunches outside?) which was nice enough, but annoyed that I had made the half hour drive with the complete wrong information. We bought a couple of things at the farm shop - all the notices up outside the doors about shoplifters are extremely off putting and not in keeping with a quality establishment at all, we visit a lot of farm shops and never seen this before. Sure every shop has thieves which are dealt with as appropriate, but no need to plaster numerous notices and cctv print offs all over your entrance doors. Made me feel like I was having a jaunt out to a council estate. Note - we got there 11.50am and left 12.40pm, in that time there was loads of tables inside still free so we could have had my mums dinner and been and out before the 1pm bookings arrived. I personally wouldn’t return because of the information given which wasted an hour round trip, and the tacky shop lifter notices.

We go there for Sunday lunch and it never changes. The food is amazing and plenty of it. The staff and helpful and very friendly. The farm shop attached to the restaurant sells the best fresh and cooked meats I've ever tasted.

We called into the farm shop today and bought 3 different chicken pies from the deli counter. A chicken and mushroom, a chicken and leek and a chicken curry pie. They were the most driest pies in the world. Not one of them had any sauce or moisture to them what so ever, just dry limps of chicken in all three. I’ve never been so disappointed. It would have been more enjoyable to eat a pie filled with dust! All three pies were binned.

Lovely little tea room and farm shop but the roadworks on the A690 are making it very difficult to get there. They are still open so just be prepared for the diversions.

Cake was lovely, and the shop has some beautiful items and fresh food. But the service was terrible. The lady behind the counter in the cafe was rude, got my order wrong and was stroppy when asked to correct it. Walking round with a face like a bulldog chewing a wasp, like she really doesn’t want to be there. Totally ruined our visit.

My husband ordered a pulled pork sandwich, the portion of pork was small,having paid £8 for it , did not even come with chips or salad. The latte lacked coffee! I will not be returning to this place.

Fabuolus Afternoon tea today. Beautifully presented. Lots of choice. Sandwiches were so tasty and the pastry items were delicious. Staff were lovely too. Thank you for making our wedding anniversary so nice.

We went to the Farm cafe and had the most tastiest cheese n onion toasties ever ever. The cafe has always been good but what’s happened to it now is amazing. The toasty was fresh brown bread and filled to overflowing with onions cooked in cider and thyme and 3 types of cheeses including applewood ( my favourite) and a Swiss cheese. I asked if I could buy the cheeses in the shop but alas no, they weren’t available. After really noticing the difference in cafes’ menus now with the world situation affecting businesses really badly and them having to cut down on food and choices, the farm has an abundance of different tastes and choices. The chef(s) are doing an amazing job and the food deserves a Michelin star. The staff are always very pleasant and helpful and the food and meat choices in the shop are abundant. As always, we loved it.

Stunning afternoon tea for a family birthday. The savoury and sweet treats were absolutely delicious, just the right size for a perfect tea. The table looked lovely all set up with pretty crockery and linen cloths. Staff were friendly, attentive and so very helpful, lovely touch that they all come and sing happy birthday if your celebrating. Well done we all thought you’ve got it spot on. Can’t wait for the next one.

Been a few times & called on chance on Sunday 12th for a coffee, struggled to get a table as we hadn’t booked, didn’t realise they were doing Sunday lunches think it was linked to valentines as it was decorated accordingly. Nice atmosphere, getting really busy as we were leaving around 12, only negative was there was no scones to be had, it was a matter of whatever cakes were available which we didn’t want, just fancied something savoury. Farm shop was very busy as was the car park.

I have never known a sausage sandwich take 30 minutes to cook and serve to the table I had to ask for hot water because I waited that long for the sandwich my coffee was cold Very poor service

For the last two Saturdays we have been for late breakfast/early lunch to this fabulous farm shop who now also have a doggy cafe!The food is excellent. The doggy cafe is brilliant, very spacious, light and airy. You can get to it directly from the car park. Very welcoming and attentive staff. We will definitely be going back on a regular basis

We’ve now tried the doggy friendly part of the cafe a couple of times on top of numerous visits to the main cafe and shop. I think some of the reviewers on here must have forgotten to take their meds before leaving the house! The service was friendly and attentive (both to the humans and their doggy mistress) with very pleasant staff. We both had a light(ish) lunch - I had an absolutely superb German hot dog with fries, all very very tasty and well presented. My better half had scrambled egg on (two large doorsteps of) toast with bacon, which she thoroughly enjoyed. I must admit I had a mouthful of the egg and it was perfectly cooked. To those who criticise cost, I’d rather pay a couple of quid more for quality in nice surroundings than cheap and cheerful. Will be back next week.

First time we’ve been here since Covid restrictions were introduced. The location is good, surrounded by countryside views. Large (potholed) car park. Effectively single car width entry as disabled bays completely take up one side of the road. We had two flat white coffees and a bacon sandwich. Flat whites were less than average quality - £3.15 each. Basically filter coffee with a splash of milk. Quality of the coffee wasn’t great. A bitter aftertaste. Not recommended and overpriced. Filter coffee is, let’s be honest, the cheapest way to prepare coffee and that’s how the coffee tasted. Cheap. Bacon sandwich was £3.50. The bread bun was cheap, tasteless & lacking any texture. An odd choice of bread for a venue with it’s own bakery in my opinion. Surely bread baked on site would add to their USP? The cafe area is pleasant and spacious. Staff were pleasant and friendly. We were optimistic when we arrived that the quality of coffee and food would reflect the surroundings. Unfortunately neither did. We won’t be returning.

The staff here have the worst attitude I’ve ever seen! Always so blunt and miserable and reluctant to help. Only a few exceptions to this I’m afraid, but on the whole very poor.

Poor miserable service , no cutlery given had to take from another table they went to the counter to buy cakes to 5am out the staff just kept walking past .won’t be going back there

Popped in as live nearby, and been here many times.Bought some things in the shop, and as I was with family, we decided to have a treat and a cuppa.The lady who saw us to our table seemed miserable and not chatty at all.Straight away she said there's only coffee and cake(ok).Tea, 2x milk shakes, 3 slices of nothing special cakes £16.Quite expensive.

Overpriced with limited normal selection Won’t be back until standards options available. Waited too long for service and selection wasn’t great

To get to the eating area you have to pass through a brilliant array of food, artisan produce from all over the area plus a great butchers area , the french trimmed rack of lamb caught my eye - very friendly service and a good coffee and a varied menu with good portions - a very large car park and an outside play area makes this an attractive place for families

We have been here before and had really nice meals. The fish and the beef sandwiches are very good. On this visit we tried something different and had the Vietnamese pancake. Unfortunately it was very dry and not very appetising. As a constructive criticism perhaps some soy sauce or additional sauce would have helped. The chips also were not up to par. A lot of overcooked bits in our portions. We’re sure it was just an off day as the food is usually very good. Staff were very friendly as usual. Will be back but will stick to known meals.

Our regular haunt for breakfast, lunch and Sunday lunch at least once a week! Plus we buy our meat here. The food and service are exceptional. Can't fault anything! A perfectly run family business with a real personal touch. The food - particularly scrambled eggs on toast, scones and cheesecake are delicious. Also love the Greek Passion Potatoes. We are becoming part of the furniture! Highly recommended.

Had a fabulous afternoon tea with my two daughters and it was amazing, couldn't eat it so was offered box to put the rest in to eat at leisure at home

I had hot beef sandwich, and chips, which was delicious. Plenty of beef,, enough to take some home for husband tea! Hubby had the fish and chips. Which he said was good. There proper chips are delicious. Best chips for miles. Would recommend.

This is one of our favourite restaurants. We visit at least once a week. Today my husband had wild mushrooms and fried egg on toast which he said was very very nice. I had a warmed cheese scone which is always delicious. I can rate all the scones which are baked on site.

We tried a snack here first and liked it. Tables were well spaced so we felt comfortable. We decided to have Christmas lunch here on the Wednesday before Christmas. Their decorations were gorgeous and our table looked festive.The food was excellent - nicely cooked turkey with roasted vegetables - I even ate the brussels sprouts! My husband loved his belly pork. Their Christmas pudding was the best we have ever had. We were well looked after by the lovely Bev.They have a nice selection of cheeses in the shop so we stocked up for Christmas.We will be returning for more cheese and more meals.

Had our lunch in there today faultless as usual Great staff friendly and helpful. Came out of restaurant into shop bought some tereaki beef stir fry absolutely beautiful This place is a diamond in the rough

The owners should read the reviews & take action, because they can’t possibly know how badly wrong it’s going and keep doing the same thing. Just over a year ago, everyone was singing its praises - so they’re capable of getting it right. There are signs up asking people to be kind to staff, dated August, so they must know something is wrong. There are too many waiting staff and not enough staff in the kitchen. Long, long wait for Sunday lunch, which is probably best described as disappointing. Whoever is in charge needs to hand over to someone else for a while, before it’s too late and all the goodwill that I read in other older reviews disappears.

Meals although very simple were unpleasant and very expensive. Toasted sandwich overcooked almost inedible and Welsh Rarebit unpleasant. Accompanying salads consisted of one slice of tomato and some leaves. Staff were pleasant though.

As usual the farm café didn’t disappoint, I had the fried chicken, cheesy chips and coleslaw, which I normally leave but their version was delicious. My friends had the Moroccan flatbread, very tasty was the result. Lovely place to go and the service was excellent. Afterwards treated myself to a couple of their delicious recipes of ready prepared meat stir fries. Yum

After reading some of the bad reviews I wanted to write a good review as not many people write about when things are good about a place. Went for a bite to eat today around lunch time. Was greeted at entrance to cafe by very friendly staff member asked how many and was then shown to a table. Cafe was busy. Another friendly waitress came to take our order we had scrambled eggs on toast with bacon and mushrooms on toast with herb butter and fried egg and 2 lattes. Did not have to wait long. food was piping hot. Would definitely recommend this place. Fantastic food and very pleasant staff. everywhere in hospitality is short staffed at present so please when you go out to eat spare a thought for the staff they are doing the very best they can.

Took mum for lunch and was wonderful, food beautifully cooked, will be back soon cakes looked fantastic too

Visited with a family member. There's great seating outside and an adjacent play area for children. I had coconut porridge with mango puree and it was lovely. A good selection of cakes.

Went with my friend for a catch up over lunch after hearing about the place online. When getting served the lady at the counter was extremely rude to younger staff members. Although the food was nice, I won’t be returning after seeing this incident and I hope those involved get support needed

Called here for a spot of lunch. What has happened to there lovely menu. All quite strange choice's not what you would expect from a farm shop. We decided on a snack toasted teacakes on ordering no teacakes so we decided to leave. Had a look in shop well what was there on display to buy teacakes why oh why could they not be used for cafe. We bought savolys, corned beef pie & teacakes. Sat in our cake to eat savolys never tasted anything so awful, teacake was lovely very fresh still confused why they couldn't get them to toast. Sorry after a few visits won't return.

We went for lunch today and 3 of us chose the all day breakfast. The only fresh item was the fried egg the tomatoes were inedible the sausage bacon and black pudding were all overdone. It was the worst breakfast I’ve ever had and I complained to no avail they said it was all cooked fresh (it might have been a couple of hours ago). We had been recommended to the place but wish we hadn’t bothered. We won’t be recommending it to anyone.

Went for Sunday lunch this weekend 22/8/21 and we waited about half an hour for our food to arrive, which I don’t think is bad under the circumstances ,the staff were polite efficient and I found that when the food arrived it was well worth the wait ,still the best Sunday lunch in the area ,we will be back ! Jean & jim

What’s gone wrong with this once great coffee shop? Cooked food is now very poor , a breakfast was cold and hard bacon and black pudding, staff are very unwelcoming.and waiting times are dreadful. Maybe they cannot cope with a larger cafe but do something quick or customers will go somewhere else !! We are !

First visit here, And last . We went for a look at the shop and afternoon tea. Bought a few groceries and some mince. We had the dog with us so went to dog friendly cafe area. Could not sit inside as very aggressive dog there ,barking and growling. My husband had asked at the counter about ordering and told to order at the table. A person came to table outside and said ( somewhat aggressively) that we had to order at the counter. My husband went to counter , no scones , Tea adequate but cool. Discovered I had been overcharged in the shop by £11 . Got it rectified but barely an apology. We will not be coming back !

Oh dear what has happened to this once lovely cafe, waiting time today and last week was 45mins from placing order to getting our lunch, really not acceptable after already waiting almost 15 minutes to order to have to wait again. I think the kitchen cannot keep up with the demand, my advice would be to just settle for a drink or set aside a half day for your visit.

We had lamb and beef for our lunch and both were amazing. So tender and the vegetables to go with it were beautifully cooked. We can't wait to return to this place. Highly recommend it to anyone. We couldn't manage a pudding because of the huge portions of the lunch.

I have visited Homer Hill cafe for years and always found it great. I have visited in the last few months and throughout the year when Covid has allowed.Today I visited with a family member and felt that there was little adherence to cleanliness and Covid hygiene.The service was very slow yet it wasn’t particularly busy however What was concerning was that most of the tables outside on the patio areas were full of used discarded dishes. I had to request our table to be cleared of the previous customers dishes however none of the tables including ours was disinfected…. The table was visibly dirty and made an uncomfortable visit.I ended up cleaning our table with my own wipes. Surely as a matter of course when a table vacated it should be cleaned thoroughly whether outside or. not.

Came in yesterday for a cake and latte, my latte looked like a milky coffee, we had to wait 10 minutes for our cakes. The young blonde haired girl that was in 14th July around

Top Class Sunday Lunch for Fathers Day. We booked 2 tables (4 & 3) for Fathers Day Lunch to take my Dad for his dinner as he hasn’t been out much due to the ongoing COVID Pandemic. Our Waitress Heather was excellent, showing us to our tables (right next to each other) then took all our food & drinks orders. The food was top quality with the roast potatoes being my personal favourite! The beef came with the option of Rare (Pink) or well done. I opted for the pink, but the rest of our party opted for the well done. Both cuts were very nice. The cauliflower cheese was very nice and my brother had it for the first time in 38 years & even plans to make it st home. A Big Thank You to everyone who works at Homer Hill for all the hard work they’ve put in, not only on Fathers Day, but during the past 18 months during these challenging and uncertain times. See You All Again Soon

Visited here after been informed not far from care home checked it out Stopped for lunch fish sandwich and chips all toasty and thought the service was good too

I visited the farm shop over the Christmas period for my Christmas meats and deli purchases, and found the service to be friendly and efficient as ever. During a normal Christmas, there are always queues and this year shopping has been difficult everywhere. I can say patience is something you need to carry in your pocket and use it at all times.Well done Homer Hill for your continued excellent service.

I bought Christmas lunch takeaway for the family on Christmas day. My daughter with her children was in isolation and my 90 year old father was also isolating, and I was spending Christmas alone, so we were looking forward to a nice lunch to cheer us all up. Unfortunately, we very disappointed with it. In fact , 3 of us couldn’t eat it and threw it away. My Dad managed a little bit. I emailed them to complain and listed my concerns about the dinner, and their response was incredulous! They said they found it ‘hard to believe’ because they’d had good feedback from other customers. Absolutely no customer care at all! The whole horrible experience cost us £60.00.The service on the day was awful as well as the woman in the gift shop was very rude and unfriendly, even bordering on confrontational. All I did was ask where to go to pick up the dinners!I’ll never go back there. Such a shame because we often enjoyed a meal there. What has happened to you Homer Hill.

Abhorrent customer service and antiquated ideas about how a business should be run. The traditional queue for Christmas meat from the farm butchers. What could possibly go wrong? Well several things, it was impossible to reach these jokers on the phone to determine if it was too busy to come and collect my order. Can you allocate one of the umpteen staff you have milling about behind the counter to answer customer phonecalls? When I placed the order initially over the phone, I should have realised what an unprofessional system I’d had the misfortune to come across. No order number or confirmation that I’d actually ordered anything (despite paying £10). I waited over 1 hour 30 minutes in total with my daughter in the rain and cold queuing outside to pick the order up. This was alongside elderly customers who were all very cold and wet as well. There was no indication from outside how long I would need to queue for, or any management of the queue. There was one member of staff assigned to stand at the door to let the right number of people inside. Why not actually get him to occasionally walk down the line of cold, shivering people outside and inform them of an approximate queuing time, apologise ? Doesn’t have to be exact but an ‘it’s about 45 minutes from here’ would work?. When you do actually get inside the shop you realise the reason for the incredibly slow movement of customers. They have a further queue inside and from this unhappy vantage point you can see the actual counter staff working with absolutely no sense of urgency given the number of people waiting. It’s like their making a cup of tea on a Sunday morning. The social distancing measures are woeful. Most people were crowded up together in the queue as there was no floor markings to denote the correct distance to stand. After finally getting to the front of the queue I was greeted by someone who was asking customers if they’d had a game of hopscotch on the only thing they do have marked on the floor - a hopscotch board. How about instead of drawing hopscotch boards you actually mark the social distancing out correctly?!At this point I was very angry with the very poor management and treatment of CUSTOMERS. I asked to speak to the manager. This was met with a look as though I had done something wrong. I was initially told the ‘manager’ was busy. Eventually she did totter out only to perform what has it be in my experience the worst customer service I’ve ever seen or heard. Guys, you really need to go on a course or something here because this is appalling. When I raised the issues I had of my bad experience I was told ‘that’s the best we can do’ ‘you’d have to queue for Asda just the same’ (nope) and ‘it’s COVID , we are doing our best’. No mate you’re not doing your best, or even close. In the space of 30 seconds and on the spot I gave the ‘manager’ some alternatives which are far safer for COVID and more efficient:Have a separate queue for people who have just ordered and want to collect food, instead of a mix of people who want to shop at the farm (‘we can’t, we’re a shop what do you expect us to do’). This would speed the whole debacle up.What about collecting a number and putting your car registration on a list on arrival and then your order is brought to your car and paid by contactless card when it’s ready? (‘I don’t have enough people to do that’) - you mean you can’t be bothered to manage them properly?How about the guy on the door talking about his holidays and finish time actually patrolling the queue and informing people that it’s about 30 minutes from here, an hour from here etc (‘well I don’t know how long people are going to take in the shop, how can I?’ - well, genius, you go outside (!), take some form of timer and start it at the point one of your (unfortunate) customers is at. When they reach the front, record the time. Do that two or three times you have an average queuing time. Space age thinking huh?Unfortunately all my suggestions were met with the same dismissive attitude. For sanity’s sake, don’t shop here. Merry Xmas!

Called in for a quick bite to eat with the other half & made to feel most welcome BUT more importantly “Made to Feel Safe” by our waitress Heather. She explained everything very clearly to us then took us to our table. Food was excellent as always, with the chips being among the best I’ve had anywhere and the scones & cakes are to die for! Just wish some of the other visitors would abide by the rules! People “trying” to get access and clearly not from the same household! Shocking behaviour! Even popped into the Farm Shop for a few bits on our way out. OMG the Fillet Steak is out of this world! Such a large selection of their own produce with a selection of sausages to make anyone’s mouth water! Will 100% definitely be back (When we get the chance!!).Thank You to all the Hard Working Staff who are just trying to “do their bit & play by the Governments rules” and keep everyone safe. See you all again soon. Stay Safe, Take Care & Keep Up The Good Work

We are loyal customers to both the shop and the cafe for many years, however on our last few visits the customer service we have received from some of the female staff in the cafe has been atrocious. In short, some staff are rude, surly and incredibly unfriendly. The cafe food and farm shop produce has always been of a really high standard and good value, unfortunately it is certain waitresses serving the food that lets the cafe down. I took a friend to the cafe last week who had not been before - I was embarrassed that I had suggested coming here because of the poor service we received. We were made to feel like a total inconvenience.Current times are incredibly hard and we want to support local businesses as much as possible, however some of the waitressing staff in the cafe are making this hard to do. I can see that I am not the only person who has felt the need to leave a review here regarding the incredibly poor attitude of some of the staff in the cafe.

Beware - if you go into the shop and request to use the toilet a very rude older women will tell you bluntly no. Instead of asking for name a number so you can. They also allow the restaurant customers use the toilet no problem. But spend £50 in the overpriced farm shop and your made to feel like a second class citizen by a rude member of staff. Older women cleaning the floor. Never use the place again as this really upset me. Disgraceful policy

This is still a great little place for breakfast, brunch or lunch. COVID-19 rules are well adhered to, so no worries there, and numbers in the coffee shop and farm shop are reduced. The staff are as friendly as ever, menu is restricted but food is as good as always. Please give it a try and support your local businesses, you won’t be disappointed. Take aways are available too.

Didn't wait long for our food and when it come it was lovely we will definitely go back and maybe try a sundays dinner sometime Staff was really friendly

First time I have been here and I was not disappointed.The full English was very tasty and filling.The sausages were the best I've had in a long time.When I asked about them I was told you could buy them in the farm shop.My wife had scrambled eggs which she really enjoyed but unfortunately couldn't finish as she was full.The farm shop was well stocked with everything you would expect to find in a farm shop.Couldnt leave without buying some of there amazing sausages.overall a very good visit.wil definitely be back.

Called into homer hill farm shop for couple of things.. was a bit worried with it being a small shop but I needn't have worried.. the staff in the shop have it set out so social distancing is adhered to, everyone was wearing face coverings and only 5/6 in shop at any one time.. I got my items and was served by a lovely member of staff, nothing was a bother.. being lunchtime I asked if the cafe was open, it was, same again I felt very safe, gave all my details for track and trace.. table service only as per the rules.. i had a hot beef sandwich and chunky chips, I have to say it was delicious, the beef was lovely and tender cooked in gravy.. real gravy, no gravy granules used here and the chips were the chunkiest ever, lovely cooked and crispy... I'll defo be back with my family so they can experience it too.. thank you staff of homer hill farm shop/cafe

Visited today for the first time since pre-lockdown and all I can say is wow! The service, food and cleanliness was outstanding to say the least.Me and my husband arrived and were promptly greeted and seated by a member of staff in full protective equipment (unlike some other venues I’ve visited recently) and asked to fill out track and trace information which instantly put us at easy. Our order was taken at the table and the food came quickly and was piping hot. I had the hot beef sandwich with chips which was AMAZING. The beef was juicy and the gravy so flavoursome, you can tell it’s homemade! The chips here are also my favourite, big and chunky but also crispy. I couldn’t fault it. My husband got the cheeseburger which was also lovely and juicy and came with chips too. It didn’t last long so he obviously enjoyed it! The potions aren’t to be knocked either, can guarantee I’ll never leave haswells hungry. We couldn’t resist and got some cake to take home and wasn’t disappointed when we finally got round to eating it. Sorry there’s no pics, we were too fast to eat it Overall really impressed with our visit. The staff are friendly and obviously following gov guidance on cleaning as the place was spotless. We did see the staff cleaning every surface after the table near to us left. Even the chairs which id not seen before. Tables are also spaced so you’re socially distanced. I felt very safe and protected whilst visiting. We loved it so much we booked in for Sunday lunch this weekend - I can’t wait!!

Visited today, the food was amazing. Highly recommend the hot beef sarnie. Staff were friendly and attentive. Most importantly the covid safety measures in place were outstanding.

Visited today was greeted by the most rude miserable waitress I have ever encountered . She barked “ how many households” from through the door - there were 2 of us . Huffed and puffed as we hadn’t booked - there were 2 other tables occupied . Asked for menu fo be Told “ there’s no menu there’s drinks and cakes” . Obviously you have to be psychic to know what these are and what these cost! Ordered 2 drinks - latte was nothing but warm milk and tea was fine . Waitress then came over and said you have 10 minutes this table is booked .We were going to come back and eat at a later date but won’t ! Rudest staff!

Went today with friends who have been previously. Was shown in to the cafe, ordered food and paid, waited for food for 40mins. Food was cold. No one came to see If all was ok no more drinks offered. Wrote a review on Facebook and was then blocked! Not great customer services!

I have visited here many times over the years and have always enjoyed the food but today I was very disappointed. I know things are different due to COVID 19 but we had to wait 35 minutes for food to arrive only for it to be luke warm with no apology . This has really upset me especially when I had my 90 year old mother with us for a treat. Also, we have had fish and chips on several occasions and the portions were huge, however, today the portion was half the size. Think it will be a long time until I revisit.

I visit here often with family & friends and the food is always nice for breakfast but I have noticed that some staff members need to learn some serious customer service skills and how to smile! I would like to mention that the young gentleman who waited on us the odd time during our breakfast was lovely and actually looked like he enjoyed his job. However, the waitress who greeted us at the door with an abrupt "how many households" rather than a hello didn't exactly set the right impression for the cafe. Another waitress also rolled her eyes when we asked her for condiments and the bill! I understand that these are difficult times for people in the hospitality/retail industry and businesses are having to adjust, but don't take it out on the customers who are actually continuing to support your business despite the current times.

I did think of knocking a star off for the way the spectacles lady in the farm store yelled at us to get out even after she had told us to come in!!!However I just can't knock the food or service in the restaurant. The Sunday roast is just delicious and I don't know anywhere as nice in the area.Three thick slices of melt in the mouth beef mash cauliflower cheese roast carrots roast potatoes peas big Yorkshire pud and lashings of gravy.We cleaned our plates as did our friends at a different table.The chef got it just right.Now get your staff in the farm shop right and stop the attitude.We are all adjusting just don't treat people like lepers it's not right.My hubby and myself just looked at each other as could not believe her.But food was unreal so will return

We use the shop and love the food there. We also have had lovely Sunday lunches and afternoon teas. The Covid set up is very good and well organised. Today I had a breakfast and was surprised there was a surcharge to have scrambled rather than fried eggs because I was told they use cream. Never come across an extra charge to have scrambled eggs on a breakfast - ever (and I’ve had a few).If I was having a coffee and ran out of cream/milk I wouldn’t expect, nor would I pay, for an extra jug? You should not be charged a ‘cream tax’ for scrambled eggs - it’s a yolk!

Very well organised re Covid restrictions. The place is not overcrowded and the staff are as pleasant and friendly as always. The menu isn’t as extensive as normal but the food is certainly as delicious as normal. Well done Homerhill!

Called in today to meet a friend for coffee, my first visit. Very good COVID measures The food other customers were having , looked great. Service great. Food hall looked very inviting

Found the farm shop whilst out for a drive it looked really nice so we stopped for a cuppa. Not sure how long the cafe and shop have been open since lockdown they still seem to be getting used to new ways of operating. Went into the cafe first we were told to sit down not move about only to use the toilet if necessary and there would be a long wait to give our order I mention this because we all have to accept the new rules and I believe the staff are still adjusting and are probably very nervous so let’s not be to judgemental if staff seem a little curt. We ordered drinks and cake which was all really nice we happily gave our contact details again this something we all need to get used to. Onto the shop the list of who can and can’t go in does seem a little over the top we did go in as a couple it was quiet but I’m sure not letting families in is a good idea children aren’t a threat and older couples like us always shop together maybe the rules will relax as time goes on. The shop has a lovely selection of fresh food and the pies are delicious also a good variety of dry goods and jams and chutney as well as some gift ideas. Lovely trip out to both the shop and cafe. Please allow for the strange times we live in the staff must be under enormous pressure and they have lives and families they want to keep safe and well. Will definitely go back to this farm shop and would recommend it if your in the area.

We visited the shop today, my husband, daughter(8yrs) and myself Obviously the shop has restrictions with covid but I was appalled the way I was spoken to twice and very offended by the signs outside, it's our first visit so we didnt realise until we arrived there was only one person allowed in the shop, this was until we read the sign,NO FAMILIES, NO COUPLES, NO CHILDREN, 1 PERSON IN SHOP AT ONE TIME. We waiting in the que and my husband went in first while I stood with my daughter till he chose what he wanted, I was confronted first by a very unfriendly female who shouted over to myself NO CHILDREN ALLOWED! I informed her I could read and my husband was already in the shop, then two minutes later I was confronted again by another female, very rude again,she informed me Shes not allowed in(my daughter that is) my daughter was quite upset by this stage asking why she wasnt allowed in the shop, once my husband came out to look after my daughter I went in to find 6 customers already in!!! These females really made us feel discriminated against for being a family of 3, never will I return to this very unfriendly place.

Tonight we have just eaten the best ever steak pies for supper (along with mash and peas) the pies are absolutely stuffed with delicious shredded tender tasty steak. First time but definitely not the last. Thank you Haswells Homer Hill Farm for brightening our evening during these really testing times.

Just finished my Mothers Day afternoon tea which was provided as a takeaway. Beautifully boxed and the cakes and pastries were up to their usual high standard. In these difficult times it's great to know that they were still offering this great service.Well done and thank you XX

Been for breakfast today and I thought it was very poor in both quality and value. 1 sausage, 1 bacon, 1 piece of black pudding, 1 fried egg, 2 toast, 2 mushrooms, 2 burned tomato halves, 30 beans, with tea cost over £10. The Oak Tree Farm help yourself with unlimited toast & tea or coffee - £4.59. Won't be going back.

A superb Sunday lunch offering at Homer Hill. Good sized portions at reasonable prices and with great service.

We were really looking forward to our visit having heard great reviews. We arrived for breakfast, which took 40 minutes to arrive and we did not find the staff friendly at all. In fact a woman with scraped back grey hair was very rude to us as we didn’t have our table number to hand. Disgraceful attitude. Will not be back.

The sausage rolls are the best we have ever had. We don’t leave without eggs and milk as they are so tasty. I recommend the shop to everyone

We went here for brunch, having stayed overnight nearby.My son and husband shared a sausage sandwich and bacon sandwich between them and I had poached eggs on toast.The sandwiches were actually in soft rolls, but maybe that's a dialect thing we're not aware of.The bread used for toast wasn't my cup of tea due to the tight doughy nature of it, but I might just not be used to posh bread!The milkshakes ordered by the boys weren't actually milkshakes, but milk with flavouring in them which isn't the same thing, but were still enjoyed.My latte came with the espresso on the side so I could make it to my own strength.Whilst not cheap,we enjoyed our food and drink and this looked a lovely place to spend time. We will probably come again when we next visit the Durham area.

Had a fantastic family breakfast - the veggie breakfast was one of the tastiest i have ever had. The cakes looked delicious but we were so full got takeout for later. Great value too would definitely recommend!

I love this place & l visit often, only living less than a mile away! Staff always friendly? Service always great & food is never a let down! Sometimes l find something on the menu that l love then there is a menu change & it goes off then l struggle to find something, although l still always find something! However, there is now a chicken kiev sandwich on the menu, PLEASE do not take this off! I had it today and it was the beat!

English breakfast very nice. You get 2 large pieces of toast, sausges, bacon, eggs, black pudding, beans and mushroom. Also coffee from here nice as well. My wife had the bacon sandwich and order a slice of cake to carry out, which was also nice.

Great venue Loads of Free parking on site Excellent scones Prices ok Staff helpful Great farm produce in the shop

Even though the cafe was very busy the staff were frieand welcoming. The food was very nice and looked home made.

Popped in whilst out and about for a coffee and cake sort of thing. Told the seating lady what we had called in for and taken to our seat. After other people came in and were served and we were ignored we got up and walked out. The lady who was seating us looked in 4 times and could see us just inside the door. Won’t be back.

Visited the Farm shop recently when in the area. The food was very nice and staff were very friendly. Only thing we were unhappy with was the cost of some items. Other than that though worth a visit

Great place to meet. Lovely cafe and menu. also nice afternoon tea. nice little play area for children. lovely farm shop selling fresh products and baked goods.

We came here for lunch whilst en route to Yorkshire. We know the area fairly well but hadn’t tried this cafe before. The car park was busy which seemed to be an encouraging sign. We ordered a cheese sandwich, chips, braised beef and falafel. The cheese was stale on the edges and was pretty overpowering (beware if you don’t like very strong cheddar) There was also just far too much of it in the sandwich. Most of it was left untouched. The chips were so greasy that they were inedible. My husband’s dish had a Yorkshire pudding which was frozen in the middle!! He sent it back and was given another without even a whisper of an apology! In fact I didn’t find the staff to have very positive attitudes at all; there was no check back or query as to why a lot of food had been left and there were no smiles when the food was delivered to the table. Disappointing and we won’t be back.

I had pre-ordered a vegetarian afternoon tea which was provided to me and the items explained to each of us. Unfortunately, I realised after starting to eat it, that my quiche actually contained ham. I brought this to the attention of the server who apologised and came back with a vegetarian item explaining that the item had mistakenly be placed there; which I accepted.

Was taken here as a birthday surprise. Table was beautifully set and the service and food was first class

Great priduce with a very wide selection and also reasonably priced. Remember you will usually pay a little bit extra but not always the case here. You could do your weekly shop here. Very friendly and helpful staff.

Pit stop really, but really good cake and coffee, the simples things! Temptations in the farm shop almost too good to resist.