Harvester Old Mill Bridgend in Rhondda Cynon Taf

Food was good, service was slow, the staff didn't order all our food hence the low ratings

We were served by Janine and gave to say her customer service skills are excellent.

Busy when we got there, but very efficient staff, who seemed to be enjoying themselves. Southern Burger and the pork belly were really good.

Going to keep it short but the manager is an absolute 🔔end the service is slow your sat waiting round for an hour before service arrives an don’t get me started on the food let’s just say I wouldn’t feed it to the dog will be avoiding all harvesters for the rest of my life revolting an well overpriced

Food was nice and even though IV gave 3 stars for service the staff were great but took their time to help you apart from that everything was really good.

I'd say it's what you expect from a restaurant that costs £20 per head except the service here is typically much better than expected from the waiting staff

Lovely meal and very friendly staff.

No chicken breasts which severely limited choice. Not as good as previous visits

Website shows they are open for breakfast Friday - Sunday from 9am. Walked there only to find it locked up with staff sat inside trying not to make eye contact, wouldn't acknowledge us at all. So rude. Will not be back.... such a shame as I've had to edit my previous 5* review to this.

Made very welcome. This is a great place. We visit whenever we are in the area despite a 250 mile journey.

Food and staff both great only small issue was area around table had some stray food left..didn't spoil the night though

Excellent yet again but still no curry, Katy looked after us really well . Everyone was happy after a double birthday celebration 🎂

Good food, healthy choices available. Busy enough but usually has seats.

We booked on the online but when we arrived they had no record of the booking and couldn't seat us for over an hour so we went elsewhere

Booked table online for my birthday. Got there only to be told the kitchen was closing early. That wasn't the worst of it. The woman behind the bar is extremely rude and butted into a conversation i was having with my friend. We only chose harvester because they sent a voucher. My suggestion to staff at this site, don't involve yourself in a conversation you wasn't involved in. You had egg all over your face for that rude and insolent interruption. Will never come here again, and this is one of the better harvesters!

Had a really nice meal here yesterday. There was a really nice atmosphere. Service from Lewis was great. Will be visiting again.

The best harvester in the area by a country mile.

the food didn't seem fresh as the bread and onion rings were dried out. some of the food were missing some of the add on bits e.g. toppings and order was missing 3 items!

Kate was an absolute treasure. Speedy, friendly, helpful. Loved the cheddar and jalapeno donuts. Keep the donuts and definitely keep Kate!!

Rats running around outside, terrible service inside.

Awful !! Food cold but not down to delivery driver ! The kids meal was a mess and such a tiny portion ! Not worth £8 at all. Go sit in don’t order

The food is fine, exactly what you expect in any Harcester. But we've been twice now and both times the wait for the food to arrive was over an hour with no communication. Part of the meal was missing and when we requested it and something else such a a knife or sauce it just never arrived.

Fab lunch out with my youngest boy after heavy weekend of football Staff were great and attentive couldn’t of asked for more Food was great my child cleaned up all his plates so need I say more 👍👌😊 The location was also an added bonus lovely surroundings

Can't give it any stars,As booked a table for breakfast for my Dad and I, On arrival I received a text saying see host, Unfortunately there was a notice saying closed for staff training, Some communication would have helped as I had Our morning planned out, Very disappointed

Spot on. Being going here for 30 years and remains cheap and cheerful. Lovely young staff. Good grub. Happy people. Not rammed so parking good. Thank you.

Beautiful food great service nice place to have food and the toilets were clean. The guys that worked try to help me when I asked questions. I would go there again

Absolutely shocking experience. Food was cold when it finally came out. No salad bowls, no butter for the rolls. The service was awful. So disappointed and won't be returning to this particular Harvester.

We visited on the 10/1/2022 . We had a lovely meal , Chicken was cooked perfectly , piping hot food. “Lewis” who looked after us during our visit was amazing , friendly and professional and a great experience thanks to his time and attention. 5 star evening .

Lovely fresh good ..a good harvester to try

Normal harvester small plates and salad free

Visited on Wednesday 11th of September and had a great meal which was served really quick while being really busy in the afternoon, both steaks cooked to perfection and our waitress was really friendly and polite, this was much better than our last visit around a month ago where the food was below par from what we expect at harvester, I'm glad it was a one off and hopefully they now keep it up. It was a much better experience this time.

Food was nice, service was excellent. The layout and decor could do with a refresh. As with all Harvester's the corn on the cob was boiled to death

Great atmosphere, brilliant service, fab food

Nothing against the young staff members here (3 service stars are for them) who genuinely seemed to be cracking on with their jobs and are helpful when asked. But for the life of me, why the woman with blonde hair on the front desk told me at 17:45 that I couldn't sit and eat (in a virtually empty bar area) any food until after 20:00pm is bewildering! I'd eaten (with maybe 7 or 8 other people in the same area) in the bar the day before without any issues, I even asked if I could sit there again and I'd be in and out, but no. Now I've had to call an uber eats and spend the best part of £30 to eat (I'm currently working away here). Like I said nothing against the other staff but I'll be sure to avoid this place in future!!

Really good environment, food was really well made and services was good. Had a bit of a delay in getting drinks and the salad bowls but other than that all good Parking is good

Server Liz, very helpful & friendly.

We was served by Liz and she was amazing with my daughter and very helpful for Start to finish, Liz made us feel very welcome and we will definitely be returning! Thank you Liz

Ordered food, 40 minutes later still waiting watched the food sit on counter ready to be brought to table for 10 minutes. Shocking.

£8 chicken Tuesday had the chicken skewer wasn't very chargrilled and my peppers looked a bit sad but overall was tasty with the hot honey dressing

My son and I popped in on the off chance as we were nearby. Table was available and we were seen quickly by Liz, who was friendly and attentive throughout. A but put off with the sign saying the unlimited machine had blown up, but Liz informed us that was yesterdays issue! We dined off the daily special menu (2 courses for £13) and I had a salad bowl with the glorious Red Devil sauce! Nice food, good service and lovely setting.

Lose a star due to lack of Red Devil sauce to buy!

Feel this restaurant has gone done in quality especially now as the restaurant in sarn has closed

Lovely food Good atmosphere and Fabulous staff It was busy but all the staff were smiling and chatty Special mention to our server Jodie

Understaffed, closed early for evening meals, no breakfast being served due to understaffing issues.

Wrong food delivered, 2nd time this has happened with Harvester

keep up the good work all of you, the food was lovely, thank you x

The waitress Liz was great and did her best to compensate the menu! 50% of the menu was sold out! Everything we chose was’nt available and we had to choose something else. A family reunion after two years, I have to say we were very disappointed! Also the salad bar was 50% left. Thanks Liz for doing your best💪💪 A lovely place to eat in the country if they have what’s on the menu? Best to call before and ask to avoid disappointment. Especially if it’s a special occasion. Maybe a problem with management!

Lovely service by Liz, thank you :)

Liz was our waitress, very lovely. Really quick service and super friendly.

I LOVE IT SO MUCH. the food is very filling and delicious. The staff are lovely and patient. The vibe is nice and well managed. Refill are free too

Shouldn't advertise breakfast if the are shut. It's becoming regular. No wonder they closing down harvesters.

Food was nice, a bit low on the salad bar but twice been there and have enjoyed served by a lovely lady called Liz she is a credit to you will go back

Lovely food! Quick and friendly service from Liz. Definitely recommend!

We were served by Liz who was absolutely fantastic. Lovely food, good price and fantastic service

Great food and service from Liz our server

Table booked but not ready. 30 mins later got sat at the table. The bar was over crowded so we couldn't sit while we waited. Ladies toilets absolutely filthy. No sign of ordering. People at the next time had waited for food for over 30 mins. This place was generally unclean, splats up the walls and the down radiator. We left. What a waste of time on a journey when we chose this as it's just off the m4

i love the food here and it's all so amazing, so kid friendly, staff are so sweet and the service is so quick. i will come back

It was a bad day. There was a trainee on the grill. They had run out of bread rolls. The rotisserie had broken. There were no skewers and everything was running out. But a huge shout out to Liz who just looked after us, apologised, knew we were not happy and agreed. She still delivered excellent customer service in very trying circumstances. I know a new manager is coming and hopefully it will return to its former glory. Thanks Liz!

We enjoy coming here and had a good night once again. (7:30pm on 4th August - Sunday evening) The food was very good but there were a few things that disappointed me on this occasion that need mentioning; in the hope that such things can be improved upon. A number of foods were not available and we should have been informed of this before taking our place at the table or even after sitting down at the table but not when we were in the actual process of ordering, which is what happened. Pepsi Max as well as other soft drink choices were not available. Neither were there any Jacket Potatoes or the Full MAX Ribs. The Rocky Horror desserts had no whipped cream on them as again, they had run out. One thing that I did find unacceptable is that my wife and I ordered food that included hot honey sauce. It was only when I asked the waitress, who then asked the chef, why it was sweet chilli sauce and not hot honey that we had been served, that I heard the chef tell her that they had none left. The waitress then asked if if that was why we had been served the chilli sauce instead! Did they think we wouldn't notice? It felt a bit deceitful and the waitress didn't apologise either, which I felt was a bit amiss. My sauce came in a separate pot but my wife's meal had the sweet chilli sauce on the ribs itself. What if she didn't like sweet chilli sauce? The meal would have been ruined. We were served by Liz and she was efficient and decent enough but a little lacking in the personal touch. It was probably at the end of a long, what had obviously been a busy and tiring day and so I understand but small touches go a long way. A smile, a please and thank you and also an acknowledgement of when the customer says please and thank you. It's important to remember, especially when people are paying a lot of money - that your routine day in work is someone else's special day out (in this case the Grandsons birthday)

When we went in the waitress leaded my family to our table and explained that they were short staff. After we all odered our food we thought that the service was going to be slow since it’s short staff, but the food came within 10 minutes. I odered a dish of tomato pasta, but when I looked my food I was very disappointed. I only had 5 pasta shells and a very burnt piece of garlic bread. It was over £15 for my food and I didn’t really then have anything to eat just 5 pasta shells. I was very disappointed with my food and I hope next time it is better.

Great service from Liz today ! The food was excellent !

Fabulous food liz our server was wonderful

There was no mixed salad delivered. The ultimate combo did not contain the bbq pulled pork. I ordered double chips and there were not many chips with the order. Also need to find a more effective way of transporting drinks. Only 2/3 full when opened

This was a nice cosy restaurant with good food. Liz and staff went to the effort to sing happy birthday to my husband with a candle 🕯️ in his dessert it was lovely so thank you for making our day for him a good one.

Liz gave great service, 2/3 course lunch menu was great value for money

Liz served us and she was brilliant Thankyou very much

A lot of food options absent today (including key parts of the salad bar), meal was ok when it arrived - nothing great. Service was excellent, Liz was wonderful. She was so accommodating and did well under the circumstances. We probably would have left if it wasn’t for her positive attitude and excellent customer service.

Outside is very dirty at the car park .. we also booked for breakfast but had it cancelled the galloping morning with no alternative arrangements, or voucher

Ordered food via Uber , the restaurant accepted my order , then when the driver turned up had a closed sign . Yet you can still make an order via Uber .tried to call them three times, no one picked up.

If you like ants 🐜 and hair in your food then this is the place to go. Didn't eat the mixed grill because of the ants crawling from under the meat yet was only offered a free dessert still given the bill for full price And a nice longer black hair in the potato salad.

The delivery was fine. But the food quality was really bad. Everything was overdone. Most of the breaded mushrooms were inedible for how overcooked they were. The garlic bread was rock hard. The rotisserie chicken was dry. The only thing that wasnt too bad were the ribs. But the ribs were tiny! Won't be ordering delivery or takeaway from them again. And would be hesitant to even eat there again now. And an extra salad was missing! (Which I have been refunded for.)

Came back to retry after a series of poor orders. Food decent this time. But still forgot part of my order

Was served by Joe on Monday. Great service, very polite and couldn’t have asked for anything better.

Been many of times and never really had a bad meal until today. Steak was well don't and not rare and it came with no blue cheese sauce for which I paid extra for. Haddock was overcooked and came with mushy peas instead of garden peas. Salad selection was lacking and needed refilling. No came around to ask if food was ok.

Food was better than expected! We stayed at the travellodge and had breakfast here a few times for convenience. We had to wait a while to be seated even though it was quiet (only two other customers at one table). The server was quite new but he did an OK job.

Food was okay but very expensive for what it is. Service was polite but very slow.

Good food. Good service from Liz.

Another amazing meal today at the harvester in pencoed. Our wonderful server, Liz went above and beyond to make our graduation celebrations the best. Amazing restaurant and so geared up for those with autism, being ready to tweak menu items to suit what the kids did and didn't like. Thanks so much Liz. Keep being fabulous 💕💕💕

Been here a few times now, always a pleasure being served by Liz. Food good as always

Fantastic breakfast, great service from Liz.

Short stay at the Travelodge next door and used this pub for breakfast, great choice on the menu….. kids and wife were very happy. Must say was probably the best breakfast we’ve had. Also the staff were friendly and very helpful!

lovely food excellent very friendly service nice atmosphere

A super place to hold a breakfast Meeting of the Lodge Committee for Welsh Rugby Clubs Lodge No.9986. Great breakfast, welcoming friendly service, waitresses really looked after us, a large table of 10 and we all had our meals at the same time. Many thanks.

Very attentive service, however I think they must have been busy and trying to catch up. Pork ribs short on sauce, rotisserie chicken still pinkish next to the bone. Not undercooked enough to send back, but very close. Still don't understand how a full rack of ribs is only 7 when a pig has thirteen on each side.

Wonderful experience food v good. Will return.

Food is what you'd expect from a Harvester. The service was great and they went out of their way to assist us. We usually have a gravy with one of the adult meals as our three year old loves to have some gravy. We forgot to order this with our mains so asked if they could get us some (we where happy to pay) but they did this free of charge for us. One happy three year old so four happy adults 😂

We were served today by Liz who did a spectacular job considering the odds were stacked against her. The food delivery hadn’t come In so let’s just say the choice was extremely limited. She did her best to tweak what was available so we could have lunch. Unfortunately the person sitting the people neglected to inform customers that there was a problem with the delivery so every table Liz attended she was met with annoyed customers when they were told of the lack of choice but she ploughed on with a smile on her face and did the best she could to make sure everybody had a meal in exceptional circumstances. So hats off to Liz a true trooper. She went above and beyond to make sure we had an enjoyable experience.

Our server was Liz, we didn’t have to wait long for service and she was very attentive. I had a steak medium rare which was cooked well, and my husband had the dirty burger which he loved. This is our harvester of choice as it has the best atmosphere.

Fantastic breakfast and great veggie options. Service was quick and our server Liz was excellent- friendly and efficient. Would definitely come again

Beautiful food. Liz is well fit too

Amazing food and excellent service

The Staff was rude the food was a bit burnt my little brother's burger patty was very thin like carboard one of the waiters gave us the wrong meal they forgot my dads ribs they dropped a rib on one of the person's foot and did not apologize but the desert was nice

We had a table booked for 18:30 and got there at 18:20. We were taken to our seats immediately but then had a long wait for our drinks order to be taken. We then waited a while for our food order to be taken with big tables seated after us having their orders taken first. When we ordered our food, our salad bowls were forgotten and we had to ask another server as ours was no where to be seen. There was no Pepsi Max in the drinks machine, and when I went back to refill our drinks the Diet Pepsi had obviously run out as well as it was only dispensing clear liquid. Our food then took an hour to come to us and when it did come the portions were small, the chicken was hard and dry, and all the food was lukewarm. We were not the only ones who received bad service and the table next to us also complained about the length of time they had to wait for their meals. The waitress apologised at the end and a minor amount of money was taken off our order, but not once were we approached by a manager to apologise which is a basic customer service. It appears the management did not care about the customers and is happy to leave it to the waiting staff to deal with. £40 is far too much money after the meagre discount for the length of time we had to wait for substandard food.

Really good harvester restaurant. Foods good, it's clean and the service is excellent.

Very well presented and cosy. Staff were very busy and attentive despite being woefully short in numbers. Nearly missed booking as both telephone and online methods claimed there was no availability for table of 3 at 1900h (30/06/24) the assistant at the door had no trouble getting us in at all ... You must be losing some customers through this automated system failure!

Booked for food , rang us to say they had a limited menu, we decided to go anyway as we didn’t think it would be so bad they had hardly any salad ingredients. Only burgers, chicken breast and scampi available! They said they didn't have their food delivered! We drove miles out of our way because our local was closed for refurbishment. I was not happy !!!! What restaurant runs out of food ??!!! We won't be back

Our server was liz, she was great very helpful and even collected the salad for one of our guests as he is recovering from an accident.

Salad was horrible, did not have what we wanted on the menu, do was offered a substitute couldn't eat it as it was horrible, then paid and tried to charge me for a double burger when I had a single, hot chocolate was cold and didn't taste very nice, will not be eating here again.

The staff at this restaurant are fantastic. The really went above and beyond to make sure that all my needs were met and that I was completely satisfied when I left. They are all very friendly, very polite and very hard working. There was an issue with delivery that morning which meant that the full menu wasn't available however that did not affect my choices and I enjoyed the food. It's not the best food I have ever eaten but it's far from the worst. Will come again.

Staff extremely rude and borderline aggressive Staff bickering and fighting in front of guests, wait time for food excessive so we canceled our booking. I dont know what was going on that weekend but on that experience I definitely wouldn't recommend.