Harvester Beulah Spa South Norwood in Croydon

I was there with 31 other people today and Cathy our waitress was really professional and friendly. I have been there on more than one occasion and Cathy is always there to help with everyone's needs

A huge thank you to all the staff at Beulah Hill harvester, Thornton Heath Slimming World had both of our Christmas lunch out here today and it was fabulous. Food on the festive menu was delicious service for large numbers was incredible. A big shout out to the fabulous Kathy would definitely recommend for a great meal really great value as well

Had our Xmas party here, first time I've been since it's refit, and it's wonderful now in there, very bright clean n open

Great service! Everyone was super friendly and the food was really good!

Maria was lovely , food was fab!!! Atmosphere was very warming we will return

Had a great time waitress was brilliant with my autistic daughter great attention to detail Thankyou Claire

I like this Harvester more than others locally. Food was filling and good value for money depending on what you decide to have. I find it filling and I I only have a small bowl if I choose to have food from the salad bar. The server was able to joke with us and had a good level of attention despite being fairly busy with other diners. Pictured: winter vanilla latte, apple pie with custard, corn meal bites, fries, Xmas dinner and half a rack of ribs. Enjoy if you go!

As always we were served by Cathy and the service was great - really personable and attentive.

Cathy took our orders & served us our food. She is very friendly, helpful and is a lovely person. Thank you for your assistance, to her manager please give her a payrise or a nice Christmas bonus.

Thanks to Cathy & Megan for such a beautiful service! Top employees!

Very warm and friendly atmosphere, great food Cathy my waitress was very pleasant

had a great lunch , Cathy was an excellent waitress , amazing , nice and helpful

Had a quick lunch at the Beulah spa wonderful fresh chicken!!so tasty. great service from cathy

Food was dry, won’t be ordering again, it was a simple burger and chips

Incredible and comfortable place. The food was great and the crew was very friendly and nice all the time.

Food quality was wonderful love the new tacos ! Great atmosphere friendly staff nothing was to much trouble very fast service would definitely come back

What could have been a not so great experience was turned into a great one by our waitress Cathy. The menu had changed from what I was used to so I decided to try the new vegan "pulled chicken" tacos with chips. They were pale and not the pulled consistency. I've had this sort of dish elsewhere and it's been done right by using the right products. Cathy suggested an alternative and we had a great lunch. I've been visiting for 20+ and its great to see friendly familiar faces.

We went here as a large family, the staff were amazing (Maria, Kevin and kadie) although the heating was not working inside the resturant the staff did their best at finding us a comfortable spot to accommodate such a large group. They were super friendly and the service was very fast. The food was great value for money and all over atmosphere was wonderful. Had great evening, thank you very much.

Great friendly staff, in particular Sydney.

Great food , good atmosphere, speed of food . Could do with some more lighting but was a good experience.

Fab food , great atmosphere, decorations look wicked ,well done Maria,Sacha,and sydney

The food was exceptional staff where polite and friendly , will be back again

Food was lovely and fresh. Marnie, the trainee waitress was lovely and so friendly. Would go again

Waiting time for food and drink is too long, prices are too high, some member's of staff are good. Clean the outside area and inside aswell. Need to improve overall service.

Walked in to an empty restaurant with only a few people eating in. The person who ‘greeted’ us didn’t even seem bothered & asked us if we had booked. We hadn’t booked but the place was pretty empty so we thought we could just walk in and be seated to eat, yet he told us we ‘have to book’ and they can’t do walk ins only today (conveniently only on the day we’ve shown up and whilst the place is empty) no proper explanation as to why. Ridiculous service and excuse

Showing it's age a little now, needs a tidy up, tables and chairs need a make over. Ribs that I had must have come from a 2 week old piglet, but salad bar ok snd drink prices reasonable. Tell staff to smile occasionally.

The staff were so friendly George and Clare and the new menu was an unexpectedly good surprise. Thank you

My family and I had the pleasure of being looked after by Harrison - he was warm, approachable, knowledgeable and made us all laugh! He was the reason we had such a good experience :)

Big thank you to Harrison for the great customer service and making me and my son laugh. Food was good and didn't have to wait long, will eat here again

Ignored for 20 minutes then told to order otherwise they’ll give away the table. You get the service you pay for I suppose, though it’s not even that cheap anymore!

Really good food, loved the salad bar…portion sizes were good and the overall atmosphere was nice too. Service was the highlight, Cathy was friendly, attentive and really informative, she made the dining experience lovely.

The bread were cold and fly all over them. We went to the restaurant because of the warm bread and fresh vegetables. The vegetables were not fresh. The service took long to be served. I heard from friends and families that their experiences were the same and the warm bread and vegetables were stale. I won't be going back to the restaurant

Went today with my family, we were seated by the manager told a waitress would take our order her name started with an S (can’t remember her full name). First I had to wipe down the table myself as it was filthy with ketchup and food left, we then waited a very long time, with the waitress wandering around avoiding eye contact, we were not even acknowledged by the waitress, almost like she was actively avoiding asking us if we wanted a drink. She clearly just wanted to look busy instead of actually doing her job. It was not even busy, maybe 5 tables including us. The second waitress disappeared into the kitchen for a very long time. I did try to say ‘excuse me’ to get the waitress that was lefts attention which she ignored. We ended up walking out because the manager had disappeared too when we went to find him. I am 9 months pregnant with a little girl. Awful awful service, avoid at all costs.

Had a very nice meal the lady that served us was very nice i left a tip for her it was a special night for me as I proposed To my girlfriend.

Don't visit. Waste of money. Food terrible. I have been visiting Harvesters for over 25 years and the food was great. Last few years has seen a terrible decline in all things positive about the chain. On our last visit to Beulah Spar, The food was atrocious. The staff took long to serve. The kitchen staff clothes were extremely dirty. The food was really expensive and tasteless. Customer service was nonexistent. Will never visit again.

Harrison provided 5 star service. Friendly. Informative. Funny. Charming

Kadey was very welcoming and very good customer service highly recommended !!

New menu amazing steak perfect Cathy is an amazing served thank you cathy

No order notes followed. Food was cold, ribs undercooked and missing items.

Our table was booked for 18.15pm, we were waiting 15mins I had to call a waiter to be served. I placed my order, it took another 45mins before the food arrived. My starter was supposed to arrive with my main meal. I was questioned as to did I order the haddock and chips. I said yes, to be told they do not have fish. I was quite annoyed and didn't order anything else. As I was already watching my clock as I had to been somewhere at 8pm.

Seems to have gone down hill prices gone up lots quality of food as as good as usual not too keen on the new menu

Neglected and stale. Plastic flowers by the windows are a tragedy for me. Food disappointed me, a potato probably cooked the day before soaked in water, salad with rotten leaves. I do not recommend.

Had a wonderful evening, everything was tasty. Only complaint is I can never get the bacon crispy, but hey ho. Served by the wonderful Steph, I wish more people in retail/food were like her. Fantastic service.

The food was great, and the atmosphere was a nice quiet lunch. Service was quick. Would recommend.

The venue is lovely and the menu is good and it’s very good value. But some of the staff really didn’t seem to bother about doing their job. Not a great experience. I arrived early, but later received a text saying I was late (see photo). I told the man at reception desk, so no excuse. Luckily my friend told me that I needed to enter my car number plate into their system, because the man didn’t bother to tell me, and I hadn’t noticed the sign. Shown to table. The cutlery was in a pot. The first fork I pulled out was grubby. My friend ordered a pot of tea. When she added the milk it curdled. The man told her that they didn’t have any more milk. She said she would drink it black, and asked for a clean cup. The man disappeared with the milk and dirty cup. Not sure if he went in search of a cow to milk, but we never saw him again. Our meal arrived (delivered by friendly waitress) and it was nice enough—good value for the price. Though the chips we ordered never appeared (maybe the man had taken them to try and tempt a cow). They did appear on the bill, so we asked for them to be removed. My friend had to go and request a cup, about an hour after our food had arrived. They did not offer to replace the tea, so she drank it warm. (We didn’t want to lose anything else!) My drink was the elderflower drink. It tasted of fizzy London tap water, so I’m guessing they fizzed the water but forgot to add the elderflower cordial. So, not a great experience which was a shame, because the place has potential. Maybe on a different day, with different staff it would have been great. But I don’t think I will be giving it another chance. If you see a man with a milk jug looking for a cow, maybe return him to South Norwood.

Harrison was a delight, we had a great experience because of him.

Had a lovely meal, food was good, Harrison our waiter was amazing, very friendly, nothing was too much trouble however certain other members of staff were very rude.

Claire was absolutely amazing. I will be coming back , thank you so much for the great service . Have definitely enjoyed my visit at the harvester Beulah

We had a great family meal. We were served by Cathy she gave great service and hospitality!

Desserts are still the best part about going to Harvester.

We visited the Beulah spa yesterday evening for a family dinner.The food was surprisingly good , hot and fresh and came in adequate timing.It was very busy but yet we was not rushed and Claire our server looked after us well ! We shall definitely be back soon.

Lovely atmosphere made special by Kaya!

Came in for lunch today was served by Cathy, lovely, friendly and prompt experience! Food was great, Will definitely be back.

Only come to the harvester when cathy is working, she really goes that extra mile and makes sure we are always comfortable and making sure everything is ok

The waitress is kathy she was great 😊

We had a lovely lunch, made even better with excellent service from Cathy.

We were served by Cathy and the service was awesome as usual! Food was great too! Salad bar was nicely stocked up too. We’ll deffo be back.

Had an amazing birthday, our waitress Cathy was really nice and just overall gave us an amazing experience.

Cathy was fantastic at making us feel welcomed. Her smile and laughter was very warming

Warm friendly polite service from Cathy food so good even got a takefor my grand daughter

Always the best service from Cathy,

Cathy was our server today, she was amazing got our order and drinks promptly and came back to check we needed anything else, Great customer service

Love the burger deal on a Thursday.cathy always serves me great service from a great lady

Food and service was really good. Special mention to Cathy who served us who went above and beyond to ensure we had a good time!

Great service and fantastic food! We were served by Cathy and she’s so friendly & lovely.

Lovey lady Cathy who served us salmon was beautiful thank you Cathy

We really enjoyed our meal it was lovely and hot. Thank you Cathy you are a lovely waitress. Anything we needed Cathy was there. Definitely will be returning. Mandy

Kathy is very good waitress very hard working 😊

Harvester is what is says it is. It’s not fancy but food is good and service is friendly. £70 for 4 meals and drinks is a bargain.

Abdi was very helpful and polite.

The food was amazing and my waiter Abdi was helpful thank you

I wanted to shout out the young man who served us yesterday, Harrison. I wouldn’t have bothered writing a review but he really made my mums birthday, he was so friendly, polite and attentive. I’ve been to this harvester for years on and off and honestly never had service like that, please tell him thank you from us and hope to see him next time we visit!

Had an amazing time food was lovely and our server Cathy was so amazing and caring

Fantastic service from cathy. Credit to the company wonderful food

I have been to other ‘Harvester’ restaurants; I had though never been to ‘Beulah Spa’. Upon arrival it was very busy and appeared to be pretty popular. The host was friendly and welcoming and it didn’t take too long for us to be seated. Our waiter ‘Abdi’ was one of the friendliest, welcoming and most accommodating people you could wish to meet. He explained everything really well, gave us recommendations and came to check that we were ok regularly. Our food arrived in good time and nicely presented. My girlfriend and I both ordered steaks, mine was the Ribeye and hers a Sirloin. The steaks tasted great and the ‘Beef Dripping’ sauce I ordered was delicious. I did find my ribeye a tad on the tough side but I still enjoyed it overall. For dessert my girlfriend ordered the ‘Lemon Blizzard’; which went down well and as I am not usually a dessert fan I opted out . However, to my surprise, our waiter ‘Abdi’ brought me a huge Belgian style waffle with a mountain of ice cream! This was subtly infused with cinnamon and light ‘Stroop Waffle’ syrup. I REALLY enjoyed it and upon presentation he told me it was on the house and I was happily surprised! All in all we had a very enjoyable evening and if you go to ‘Beulah Spa’; ask to be waited on by ‘Abdi’; he’ll treat you well!

The food was delicious and our server (Kaya) was very attentive and friendly. She really made the visit even more special (it was my birthday). I would wholeheartedly recommend your Beulah Spa restaurant. Many thanks for making a great day better.

I went there, for a treat. Abdi, was our waiter. He was so good, always checked to make sure all is okay, was helpful telling me what is on the menu.

Placed an order for delivery, after a 75 minute wait tried calling the restaurant numerous times. Finally got through to be told there were no takeaway boxes. Why would the chef not communicate this to other staff? Ridiculous service.

Had lunch today, food was quick, jacket potatoe was a little hard apart from that food was lovely. Service was excellent. Waitress Cathy was so helpful and very friendly. She is excellent with the children, i had a 2 and half yr old with me and she took time to talk to her. Really lovely lady.

Very slow not enough staff but they was very helpful seemed like everyone was doing everyone elses job and trying to keep up carpark seemed full but place was empty

Food was mediocre. That in itself would have been ok if it wasn’t for the slow service. Half an hour into waiting for dessert I mentioned to the waitress that we were still waiting. “I know you are my love” No apology just a rather snarky reply. Needless to say we won’t be back !!

It was early in the evening with a lot of empty tables. Appeared to be short staffed with a little bit of patience needed. Food was decent but chips could have been warmer with a bit more colour.

Waiting a long time for service, especially when it's not busy, can be frustrating. And seeing the chef in a personal baseball cap instead of the traditional chef's hat might have been surprising, considering the usual kitchen norms. While the food was okay, the overall service experience could have been much better, especially when dining out with the whole family.

After waiting for a hour and half with no service, not even a drink 😒 my family and I walked out along with two other families. Will not visit again. The place has gone way down hill.

The place wasn't very busy, plenty of spare tables. Drinks took half an hour, had to remind the staff that we even ordered them. Another half hour went by waiting for our food, so an hour now and we saw a table that had arrived around the time we were getting our drinks being served their meals, at that point we made the decision to leave and not even receive our meal. An hour down the drain.

The food was good, the staff were very friendly and helpful.

poor customer service so disgraceful and rude that other customers had to say something as i just sat in shock with my family i will make a complaint as this should. ever ever happen what happened today

Lovely catch up with friends. Relaxing atmosphere. Very accommodating. Food was delicious and service was friendly.

Shout out to Kathy, she is a wonderful server and always gives a top notch service. Always happy and kind, always willing to help.

We enjoyed freshly good food - good value for money & friendly staff

I recently visited Harvester and, unfortunately, the experience was far from satisfactory. To start, it took an unusually long time for us to be seated, despite the restaurant not being particularly busy. Once we finally sat down, I noticed that the salad bar was not up to standard. The items looked far from fresh, and there were allergens like mayo mixed in with other salad items, which is concerning for anyone with dietary restrictions. Hygiene was another major issue. I observed the chef using their hands to put chips on a plate, which is unacceptable. Even more disturbing was seeing the chefs eating while cooking, which raised serious concerns about cleanliness in the kitchen. To make matters worse, there were ants on our table, and the menu was dirty and sticky—certainly not what you'd expect from a restaurant. On a positive note, our waitress was nice and attentive, which was the only redeeming aspect of the visit. However, even her good service couldn't make up for the other issues. The prices have gone up, but sadly, the quality of the food has significantly declined. It’s clear that management is not paying attention to these issues, as nothing was done to address our concerns. Overall, this visit was disappointing, and I hope the management takes immediate action to improve both the food quality and cleanliness of the restaurant.

Well, what to say? Third time we've been there in a year and unfortunately nothing has changed. Staff quite impatient and not very flexible, especially in reservations with more people. The food continues to be poor, and prices have risen a lot, further highlighting the limitations and weaknesses of the place. Those who pay a lot want to eat well. And here, this rule does not apply. Good side: drink refills are a plus, along with the salad bar.

Food was fresh. Late delivery meant that I was late to visit my Mother in hospital.

This place has gone down used to be a nice place

Super busy but staff were calm, welcoming and helpful. The food was hot, tasty and aesthetically presented.

I love a visit to the Harvester which is fairly often but this time they were very short staffed and we had to wait quite a while. Food was fine, but I think their portions are getting smaller on some dishes.

Chips were horrible and no mixed salad received which should have come with the combo

The place is a shambles Bad service , no staff , no ice cream . When we came to pay , no one at till , we could have walked out . No receipt , when i did pay , no one new our to put new roll in card reader , faulty towers , a joke . Should be closed down .

Food was unreal, service by Abdi was an absolute legend!

Absolutely disgusted service, took over 10 mins for any staff member to even acknowledge our presence. Once seated 30 Mins later we had to find a staff member to ask how we could actually order. Even after our order was taken a whole hour had pass and no sign of any food not even the kids meals. After a hour and a half we Inevitably left the restaurant without any food as the kids were starving and started to get restless. My last experience here was 5 years ago and even then we swore not to return due to the same poor service.