Harvester - Bassets Pole in Lichfield

Always good service at this family run restaurant.

Food was very tasty, Emma was great, nothing was too much trouble. We even managed to book a table for mother's day while we were there, so we're very happy! 😁

Went for lunch excellent menue great food exceptionally clean as always great service Only gripe HS2 workers eating lunch sat in restaurant wearing high viz dirty overalls not good sitting on dirty seats afterwards Should introduce dress code

Ate here last night, surrounding tables were dirty/not cleaned from previous diners, they didn’t have in stock what I wanted to eat , salad bar was not fully replenished cucumber was stale / hard , when my food did arrive my burger was average at best and my upgraded chips came limp and undercooked couldn’t even get half way through as they were just that bad , my wife’s plain chips came out pretty much the same and her chicken was dry. Massive shame , as I have liked the food from here before , but it just wasn’t nice last night and we left disappointed

Love the food. Very tasty and reasonable prices. Perfect service and lovely atmosphere. I recommend it! 👌🏻

Food was lovely service was excellent and very welcoming

Thank you again for a lovely meal. Russ you were ace and thanks poppy for looking after us. You will definitely see us again soon.

Had lunch with my friend and the service from the time you walked in was second to none. The staff were very attentive, friendly and courteous and couldn't do enough for you. The food was cooked how you wanted plenty of it. Thank you to Helen for looking after myself and my friend.

Good parking , dark nights footpath entrance needs lighting. Book your car in on entering. Drink and food both good.

Great place to eat , great service 👍

Very pleased with the food and service. The Half of Chicken and fries tasted amazing. Service with a smile and would recommend this Harvester to others.

Absolutely could not ask for more .staff brilliant. All our food was so nice and ample. I needed a doggy bag . We were a table of 9 . And met all our needs ❤️

Food great service great lovely friendly bunch girls go above and behond

Thoroughly enjoyed our visit - we tend to visit 3 or 4 times a year. Staff are very friendly and make you feel welcome. Food is always very good! We really enjoy the salad bar and the refillable drink option.

We visited on Valentine’s Day and Leanne was brilliant. All the staff took care of us. Brilliant team and the food was delicious!

Salad bar needed topping up & the little rolls were a bit chewy, service was ace & omg the food & puds were scrummy.

Came in for a meal for my mums birthday, on a fairly busy saturday lunchtime, and even though it was busy, all the food was cooked to perfection, even the alergen meal that we had, so a big thank you to all the Chefs that made it! An extra special thank you to our Server Emma, she really was fantastic with all of us, including our 3 week old newborn, always had a smile on her face and nothing was too much trouble. She said she only works one day a week and always gets a review each week, i can see why with how lovely she is. Thank you again, to all the team that made sure we had a good time while we were there.

Visited here a few times in the last couple of months and always had an excellent meal. The manager and staff are very welcoming and attentive. I’d recommend you download the Harvester app prior to your visit as they have some great offers on from time to time.

It was so cold in restaurant we didn't stay long.

Family meal on last Saturday evening. We had been let down at a pub/restaurant in Tamworth and didn’t think anywhere would be able to fit us in at such short notice but the meet and greet lady did just that and made it a special evening when all seemed lost. Thankyou all at Harvester Basset Pole

Our waitress Tash and our waiter Nile were very friendly and helpful. Food was nice.

Very satisfied & happy with the service, staff, & food. Amber was very helpful, polite and courteous. Thank you very much Amber.

Went for a Club Xmas meal. Food hot and good quality. Drinks good range and price

Had a Great Meal and service was good 1 waitress called Katie was great I had trouble with My App and she was happy to help and sorted it for Me I appreciated the help Thanks Mark Steve

The food was delicious and the service was amazing. Emma as always, was very attentive and nothing was too much trouble.

Friendly atmosphere. Good choices. Minimum waiting. However this does change depending upon time of day. Staff helpful

Very clean, good family friendly atmosphere, excellent staff.

Great service, lovely food. Good value for money.

Lovely, had the lunch set menu. Nice food. Good options. Service was lovely, very friendly staff.

They've changed the menu , there's not much choice. And what we had was not enjoyable at all. The chicken was dry and tough, the peas were dry and like bullets, the gravy tasted like theyd tipped a carton of pepper in it and got half a jacket spud, not worth the price . Won't be going back anytime soon. Spoilt my 60th birthday meal

First time to a harvester in a long while, was not disappointed. Service was excellent, lovely friendly staff and a nice clean atmosphere. Has all the usual stuff like the salad bar and refillable soft drinks which is great, as for my meal (The ultimate mixed grill) this was spot on. The ribs were not quite too my liking and the chips were a bit soggy but apart from that the rest of the meal and meats were excellent, streak cooked perfectly and nice flavoursome gammon. Will definitely be retuning.

Lovely food, ample parking, just remember to put your vehicle reg in as you enter. Jo our host at the table was amazing. Soo helpful. Thanks.

Food was fabulous even better being served by my nephew Oliver very polite helped me with my choices.

We visit here regularly, lovely place, always clean. Good variety of meals. Staff very welcoming especially Helen, she’s always very friendly & helpful even at the busiest times.

Great service by Jo, food super good portions

Helen was lovely, helpful and welcoming. Breakfast was good!

Just eaten here tonight! Lovely food and even better service, kiah was lovely!!

Great family restaurant, friendly staff and good choice on the menu.

Helen gave us amazing service usual the food was top tier.Shout out to the Chefs too

Always good food and love the salad bar.

Lovely staff and lovely food but thr rectangular plates are not ideal for the food we had not enough room on the plate food kept on falling off. Circular plates would be better.

Can’t believe we have never been before. We had order, eaten our meals and paid within the hour which is fantastic when you have hungry children dining with you. The staff were really friendly and my children had a great time.

super service. friendly and very caring. Nile looked after us and was excellent. we will visit again soon !

not our nearest harvester but we travel to this one as the staff & management who seem to have always been there are polite & welcoming ,we are taken to our table or choose a table ,served a drink & take our order , happy staff happy customer, & of course compliments to the chef's the food is always excellent.

Hubby and I were very pleased with this place - a year ago we had vowed never to set foot in a Harvester again after visit to one in the south of England which was awful- as we were hungry and been travelling for a time we came here - what a difference, our waitress Amber was lovely and very attentive- I had southern fried chicken , smokey bacon on a waffle with honey - it was great and hubby had sirloin steak which he thoroughly enjoyed and of course the salad and coleslaw from the bar - we will be back

Had a lovely time visiting Santa this Christmas! Would go again

We do enjoy food there and celebrate birthdays

This is our second Harvester in December, another great pub. Food was good, service was fantastic (Hannah, Nile and another girl who seated us). Would recommend.

Food was as you'd expect in a harvester. Service was great, Casey was lovely and friendly. Good value.

Another amazing Christmas day lunch, second year and we will be back. So much easier to eat out and enjoy fantastic food and service. We received a warm welcome from all the staff and we did not feel rushed at any time. Credit to all the staff especially the young members who worked on Christmas day. Food arrived at the table, delicious and hot. No complaints from us.

Had a lovely Christmas meal with a large group of friends. Nice and clean and the staff were all friendly.

The Harvester at Bassets Pole has great staff, tasty food and a great atmosphere. My family and I come often and always have a great experience when we visit this restaurant. A christmas surprise when we walked in was a hug from the staff wishing anyone who walked in a merry Christmas. Today, the staff that stood out to me and gave a great laugh was Tash and Joseph. Thank you so much for a great experience once again :)

Very friendly and attentive staff. Beautifully festive atmosphere. Great food. Would recommend to others. Merry Christmas!

First class service and food great staff will be going back very soon

Joe served us this Christmas Eve and what an amazing meal we had,the service was 10/10; even though he’s spending his Christmas working… Thankyou🎄

Great food at a reasonable price. We visited during the Santa visits and it was nice to see the staff so enthusiastic about the event. Wanted to give a special mention to our server, Lexi, who was so friendly and attentive during our visit. She is a credit to the team! We did find the restaurant was quite chilly though and noticed some other guests had to keep their coats on.

Beautiful Christmas meal with family food delicious 😋, staff top marks ,personal niggle some more gluten free on the menu would be great 👍

Service was excellent, as was the food even though it was very busy. Special mention to Helen who made us very welcome.

Family of 10 went for breakfast with Santa - everyone was so friendly- nothing was too much trouble - food was really tasty and Santa made all the kids feel really special. Well worth the money

Breakfast with Santa was the best Christmas experience. Friendly staff, great service and good food (very generous portion!) and Santa was brilliant. Great start to the Christmas holidays

Came in for a spot of lunch with my parents, got quickly seated by Mrs Claus before our booking time. The 1983 combo was amazing, very filling and the service by Casey was top notch. Thank you Casey and Mrs Claus.

Incredible Santa experience! The breakfast was served very quickly, very well presented and tasted fantastic. Then during our breakfast, all of a sudden Santa appeared from the window. After our breakfast, the children were given a ticket to see Santa and have a conversation in his groto. Thank you to everyone who made this a great experience and a special mention to Emma who was our server today - Merry Christmas!

Complents to "Dave" the chef I had fish & chips and never disappointed. Fish was superbly cooked. Batter was light and golden taste was lovely .

Our first time at this restaurant in a long time. Thoroughly enjoyed our meals and the two staff who looked after us, Lexi and Helen, were excellent. Thank you

Excellent value for money. Good job!

lovely food, salad bar is clean and well stock. toilet is clean.

I have just been in for Breakfast and wow! It was a wonderful breakfast and served by a fantastic lady called Helen. The atmosphere was very good and the place is spotless - Well done Harvester and Helen! Top notch. Thank you.

Food and Service were really great, best meal I have had in a while anywhere. The restaurant is nicely decorated and was such a great atmosphere.

Birthday meal, just hubby and me. Everything was great- the food, the service and I had a free meal too. Smashing x

Great service. Good food and good value for money. Love the salad bar.

Go here for a family get together every year. Never disappointed. Great food, friendly and welcoming ❤️

Popped in spur of the moment, extremely busy Sunday afternoon, spoke to Tash on front desk , and she managed to get me a table within 15 mins. Food was good, Services was pleasant and prompt. Thanks Tash for fitting us in , great service.

Very enjoyable visit. Good food excellent staff and service. Credit to all concerned.

I recently had breakfast at The Harvester and it was a delightful experience! Our waitress, Casey, was truly outstanding. From the moment we sat down, she greeted us with a warm smile and an infectious energy that made us feel right at home. She was attentive without being intrusive, ensuring we had everything we needed. The breakfast itself was delicious — perfectly cooked and beautifully presented. Overall, Casey’s exceptional service and the tasty food made for a fantastic morning. I highly recommend checking this place out!

We decided to visit last-minute, every member of staff we interacted with was so lovely but Tasha was absolutely fantastic - so funny and really made our visit - thank you! :)

Our waitress Casey was inventive and lovely with my children. She made the experience.

My partner and I had a lovely meal here. Casey our waitress was attentive, personable and a joy to talk to. The food was hot and very good everything cooked beautifully. The general atmosphere in this restaurant is friendly and warm. Very family friendly place to eat. Thank you.

Great food and service and the staff were very attentive.

Helen was so friendly, so chatty, made us feel so welcomed. Food was great, couldn’t have asked for anything more.

Called in for breakfast on way to nec . food was excellent service first class young lady that served us was very friendly and efficient very happy indeed thank you

Had the festive menu, served by young Oliver! Oliver was exceptional, very attentive despite busy and a charming young man. Food was hot fast and fresh. Amazing experience, thank you all 👏

Lovely place to have a pub lunch food was amazing staff very helpful service was great will be recamending to family n freinds we will come back

For the money the quality of the food is good and the service is also really good. Staff are really helpful and efficient. Very consistent food for the price point Parking is free but make sure you put your reg in the screens inside the restaurant

Went for breakfast. Sausage over done, eggs over done .....a little bit disappointing to be honest, was expecting much better. Service was great by the lady serving this morning, can not fault her 👏🏻 however the chef may need a talking too. Wasn't even busy so food should of been of the highest standard

Fantastic service and excellent food

One of my favourite places and they put up with my madness. Food always lovely. Staff are very welcoming.

We had a great family dinner here, Jo was really kind and helpful!

The restaurant was nice and clean - we went for my mother's birthday a few days ago (14th of this month) and had really lovely staff who were patient with all my questions on dietarys with the salad bar, the salad was tasty -- as harvester salads usually are however I think that's the most I can credit the food as it was okay but not something I'd order again. I ordered from the festive menu and swapped starters with my mum so I could have vegan garlic bread and the mushroom galette -- The garlic bread recipe has changed so it's no longer the lovely ciabatta but rather a flatbread with garlic oil on top which is okay but it's no longer the same texture I enjoyed harvester garlic bread for (it was also a safe food of mine at some point) the galette however did not make use of the oyster mushrooms well as they tasted squishy to me and the vegetables (carrots and potatoes aside) were just boiled so there wasn't a whole lot of flavour to them, between this and the galette it was okay, hence the 3 star food rating it was alright but not something I'd personally pick. I put the review itself as four stars as I decided to base the rating on the staff friendliness, delicious salad bar and the fact that I wasn't the only one at the table -- my dad seemed to really enjoy his meal. I'd say if you're not vegan or vegetarian this place is probably good for you however I can only say that based off my dad's enjoyment next to my own 🤣 My partner who is also vegan found the mock meat on his lunch deal a little on the drier side so I'm hoping it's just not me being picky. I'd say this is a good place to take little ones though as boiled veg and the little game machine here make for a good place for kids, plus the salad bar seems like a good way to introduce them to new vegetables

From walking in the door to leaving every member of staff was polite, friendly and helpful. Food was amazing. Couldn't fault the place one bit. The free salad bar when you order a meal is a great touch also. Never seen this before anywhere.

It was perfect made special by the servers that day, Tasha, Luke and Nile. All exceptionally pleasant, professional and knowledgeable of the menu. I can't name the kitchen staff but the food was lovely, many thanks to them.

Food was amazing and Helen was so friendly and helpful as always. Well 👍 done the Harvester.

Im writing to say I highly recommend the harvester at the Bassett pole the atmosphere is always inviting and friendly, The staff there make the experience very enjoyable for children especially those with additional needs. I do have to give a big a mention regarding certain front of house staff namely Casey and Tasha who always go out there way to make each visit a lovely experience for the family but especially my children. They are both a credit to the staff team. They are both always happy and chatty to the customers which makes the whole meal and visit more enjoyable and place to spend your hard earned cash. I think having the same licensee and management team in place for over 25 years has made this a very special Harvester that is such a lovely, safe and friendly family pub. Highly recommended and especially for individuals with additional needs.

I am absolutely appalled by the behaviour of two staff members. Myself, my mom and my daughter visited this afternoon. Our waitress, Bev, came over to take our order. She asked if we had any offers, and my mom asked if they were still doing the wowcher deal. Bev said they were, but told us to “get the voucher first” and she would bring us the relevant menus. We explained we would need a few minutes to purchase it online, and she said that was fine. We purchased the £40 option. She came over 10 minutes later and said, “oh actually, it’s not on on a Saturday” we were absolutely gobsmacked and explained we had just brought it after she said it was on, and that she would get our wowcher menus. We asked to speak to the manager (Susan) After nobody came back to see us I walked to the front of the restaurant to find 2 staff members and the manager having a chat. I asked what was going to happen. Susan told me that Wowcher wasn’t currently on and that she would do us a 2 course lunch menu that we would need to pay for on top of what we had spent on wowcher. I explained that we had just spent £40 due to her staff member saying that wowcher was running that day, and that we didn’t have extra money on top of that. She said “well you’re not using your Wowher here so what do you want” she continued to soeak to me in an extremely abrupt manor, to the point I asked her not to speak to me like that. She told me she was willing to do nothing else, and acted like I should be grateful. She said that it was a misunderstanding, and that her staff member (Bev) was partly responsible. I said it was 100% not our faults, and Bev said “I did say look at the t&c’s” which she absolutely did not. My mom cane over as I said I was leaving due to the way I was treated, and apparently Susan said she would knock some money off due to a “partial misunderstanding from the staff member” I honestly have never received such terrible customer service. We went to McDonald’s opposite and can honestly say that the service there was 100% better than the shambles at Bassets Pole Harvester!

I am absolutely appalled by the behaviour of two staff members. Myself, my mom and my daughter visited this afternoon. Our waitress, Bev, came over to take our order. She asked if we had any offers, and my mom asked if they were still doing the wowcher deal. Bev said they were, but told us to “get the voucher first” and she would bring us the relevant menus. We explained we would need a few minutes to purchase it online, and she said that was fine. We purchased the £40 option. She came over 10 minutes later and said, “oh actually, it’s not on on a Saturday” we were absolutely gobsmacked and explained we had just brought it after she said it was on, and that she would get our wowcher menus. We asked to speak to the manager (Susan) After nobody came back to see us I walked to the front of the restaurant to find 2 staff members and the manager having a chat. I asked what was going to happen. Susan told me that Wowcher wasn’t currently on and that she would do us a 2 course lunch menu that we would need to pay for on top of what we had spent on wowcher. I explained that we had just spent £40 due to her staff member saying that wowcher was running that day, and that we didn’t have extra money on top of that. She said “well you’re not using your Wowher here so what do you want” she continued to soeak to me in an extremely abrupt manor, to the point I asked her not to speak to me like that. She told me she was willing to do nothing else, and acted like I should be grateful. She said that it was a misunderstanding, and that her staff member (Bev) was partly responsible. I said it was 100% not our faults, and Bev said “I did say look at the t&c’s” which she absolutely did not. My mom cane over as I said I was leaving due to the way I was treated, and apparently Susan said she would knock some money off due to a “partial misunderstanding from the staff member” I honestly have never received such terrible customer service. We went to McDonald’s opposite and can honestly say that the service there was 100% better than the shambles at Bassets Pole Harvester!

Great food for all ages , almost charged me for puddings we never ordered

Visited this restaurant today with my brother...received a very warm welcome...meals arrived quick and food was delicious ... service from staff was excellent....very enjoyable afternoon...

Friendly staff, polite and quick service. Nice place and relaxing to have a good chat with friends.

Great tasty food and very good service Very clean and tidy lots of parking Great choice of beers and soft drinks Well worth a visit

Food excellent and staff are really helpful and friendly. Will visit again soon.

Came tonight 29/10 there was 11 of us & food was fab 👌 compliments to the chef 😊 amazing servers poppy was our server tonight thank you so much... thank you to all the team who joined poppy In singing to my sister on her 50th 😊 xx