Harris + Hoole - Crouch End in Haringey

What is it about the staff in this place? Something is off. It was the same before refurbishment too. No customer service skills. Another lady in queue and I just walked out after being ignored for several minutes. Customer service is so at odds with community feel it tries to promote.

Great coffee and great atmosphere for working

currently closed . no idea why . has been boarded up since Dec 2023

Very nice quality coffee and friendly service. Horrible toilets, and generally bad pastries. Don't make the mistake of sitting on the dog sofa in the back room. Generally, a nice place to get away from it all and take a break.

good coffee and nice atmosphere

Favourite cafe for years! Amazing coffee, excellent pastries and delicious toasties. Cozy atmosphere and friendly staff. The best place to chill out in London. Highly recommend!

Great cafe, especially for working. There's a large area at the back which has tables and armchairs, it's calm and quiet. The coffee was delicious and the cakes are pretty good. Would recommend.

Always has a great atmosphere, a selection of comfy seating options, a chilled atmosphere, and dog friendly. I have just tried their new season Single Origin Hot Chocolate, and I am in love. It is dark and bitter without added sugars but still has a sweet backnote.

The food is ok but a bit overpriced Customer service could be better: I politely and respectfully asked one of the waitresses if they could turn down a bit the music and I was rudely rebuked

The loveliest staff, clean facilities and great coffee.

Great coffee and friendly service.

Absolutely lovely. Staff are a treat, and the coffee's delicious. What more can you ask for from a friendly neighbourhood coffee shop?

One of the best cafes I've ever been to, great choice of refreshments and snacks, great atmosphere inside, very friendly and professional service

amazing coffee like always, best place to chill!

My go-to cozy coffee shop in crouch end. Lovely staff and vibe. Dog friendly too!

Really cozy cafe, coffee was alright.

Service was indifferent, not very friendly. The coffee wasn’t brilliant and they clearly have no idea how to do an oat milk cappuccino, it wasn’t a cappuccino it was a warm milky drink. Food was ok, nothing special.

Great ambience,delicious mocha cooler!

Great place even when full. Delicious food but a bit expensive.

Phone had run out of battery, so nice to have visible power outlet to charge phone. Earl grey Tea pot reasonably priced at 2.70 for 2 cups of tea, nicely provided. Toilets were pretty nice, better than at home. Vibe with open windows meant it felt pretty cool , nice in the sunny spell of recent.

Love meeting friends and family there

Very disappointing experience. Went there try “specialty coffee”prepared by skilled barista. For 2 coffees I paid over £7.00 which is rather on expensive side. One of them Americano with soy milk was served with curdled milk. I brought it back to the counter and was told that this is completely normal and that I should drink it. I am managing vegan coffee shop in central London and been working with high acidity specialty coffee for years and trust me there are many ways of stopping soy milk curdling in coffee. If you guys believe this is normal with soy milk you should advice your customer not to mix your high acidity specialty coffee with soy milk or offer alternative which won’t be curdling rather than trying to make me drink that disgusting spoiled drink. I also don’t believe that your regular customers ,who surly add plant based milk to Americano, just drink it curdled beliving it's a norm.

Great venue, really chilled with friendly and helpful staff

Really nice, helpful people and a good range of food

Coffee is never good enough. Never strong tastes like warm milk. Pastry ok.

I would never recommend a place where it is not clear what time it opens and closes.

Filter black and posh beans on toast. Perfect

My cappuccino was very nice, but the person I was meeting was given a wrong drink twice.....

Nice ambient but their WiFi is awful always disconnecting and you have no chance to connect again and also in order to use it you have to follow a couple online steps and be registered lol. So if you want to work or study with your laptop definitely is not the place. Aslo the last time I went to get a coffee I sat on the sofa in the back area and after half an hour the lady came at 4 and told me that they’re gonna close the area so had to pick my stuff and move while they’re closing at 6. The front area was full of people so I had to leave before I even finish my coffee. Rude

A high quality coffee shop for sure, staff went above and beyond with the service and the coffee, reasonable prices for the quality and all situated in a good area. Inside the decorations are deserving of similar high praise, with a book exchange bookshelf, and sofas at the back, with really nice wood seating. Would highly recommend for a morning coffee or an afternoon snack!

Friendly staff, great coffee and lots of books/sofas, great place

Nice atmosphere and a good idea to have the kids room at the back. Building needs a refurb though and coffee is pretty mediocre.

Rude service + waiters , overpriced

Absolutely diabolical service. Not interested in being polite and friendly and making you feel welcome...quite the opposite in fact. Rude staff and overpriced coffee. Shame as the shop itself is a nice space, but I won't be going back!

Lovely coffee, nice atmosphere and friendly staff.

very slow and rude staff. Ordered a cappuccino and recived a latte with chocolate on top. I have try to say something to the barista but she just shout at me to stop complaining. never again

Used to like this place during lockdown for takeaway, but the last few times I hat sat in and been disappointed with the cleanliness. Staff also seem to get orders wrong a lot - I've had mine remade a few times. They also randomly close half the seating area sometimes and other times close completely with a sign on the door saying "be back soon" which is annoying and unprofessional.

Good coffee, service and chilled feel to the place. Not a great selection if you want something sweet to go with your coffee

The iced coffee method is - put ice in glass, pour in cold milk, pour in cold coffee, and, er, that’s it. Not even stirred let alone whisked or blended.

Delicious coffee & food, and friendly staff

very friendly staff that serve great brews. my 2 Yr old loves it too

Great spot for reading, working and grabbing a snack.

This place continues to be fantastic. Their coffee is delicious and decently priced (For London), they always exhibit interesting art pieces and they have their calendar board that is filled with little cute jokes and info. The staff is always attentive and kind. And they are well organized to handle social distance right now.

Thank you but no thank you. First day open after lockdown. I bought my coffee ( no taking cash, fine) I asked them if I can get glass of water. Answer : They not allowed. I asked again: I am happy to pay for take away cup just to get a glass water. They said they not allowed . Seriously you not allowed or you just want to be difficult? I got my coffee and asked if I can get at least paper sleeve. So not even paper sleeve. Definitely my last time. They are much better places in Crouch End with friendlier staff to get coffee. Thank you but No Thank you . All the best M.

Clean and warm cafe. Staff were friendly and good. Coffee is okay, no better or worse than any other coffee bar.

Great coffee, good variety of breakfast food, good service and lots of community info

wspaniala kawa w Harris+Hoole ❤

I’ve been here about ten times now. I was hoping to like Harris + Hope as it’s close by and allows dogs. Unfortunately I’ve found the service to be rather unfriendly, the prices are miserly and pedantic; and though they do allow dogs, it is clear they are doing so begrudgingly. I no longer feel comfortable going there with my dog, given the treatment she’s received from the staff over several visits. It’s fine, but given the poor service and the fact that it’s owned by Tesco (not the local shop as it attempts to masquerade), 2 stars.

There is a kid's room at the back, which is really handy. Could do with a few books/ toys in there. Coffee is very good here.

I really like this cafe, the staff are always so smiley and welcoming, really makes all the difference! I also like that there’s a separate workstation area too.

It’s that kind of place where they know your name. Baby friendly (books and games) with big sofas for my toddler to climb on. I miss it when I go away. <3

Great coffee, but slow service.

Maybe the best coffee in London. Lovely staff and delightful coffee!

Lovely place, staff were very friendly, coffee is well-presented and delicious! Recommended!

Cute coffee shop with lovely decor and books readily available. It’s usually full/busy, so there’s a chance you won’t get a seat. The vegan range is also expanding, which I love!

Coffee okay .Staff could be more friendly .Asking for the name isn't necesery from my perspective.

Eat, work and relax, ideal for all

Genuinely friendly and efficient staff. Light airy open room. Great coffee. Comfy sofas. The caramel squares are some of the best I've ever eaten (and I've eaten a LOT of them). My only gripe would be that the music is just a little loud and it can be intrusive if you're trying to read.

It's a lovely café, and the coffee is really good!

Great coffee and atmosphere. Massive open gallery windows keep the place airy and cool. Nice spot to catch up with a book or mates.

CROUCH ENDにはカフェがたくさんあり、初めて利用しました。ソファ席はゆったりしていますが、肝心のコーヒーは普通。 カプチーノを飲みましたが、他の個人カフェのほうが味は美味しいです。

great coffee but lady barista ( i think she is the manager even ) is astoundingly rude and bitter. She won't hesitate to take it out on you if you give her reason, has serious temper issues.

Dog friendly, excellent staff ,food to die for!!

Wonderful and hot coffee served with rich smell of fresh coffee .. Service is sweet Chairs are comfortable .

Located near Clock tower Crouch End This cafe serves fresh & hot coffee which is rich in Aroma . The staff are friendly & receptive to request.

Great service. Nice relaxed interior. Tasty New York Deli flatbread. Good coffee.

A great relaxing space.this is like my second home. Love the staff and the way the mix of sofa and chairs are. I wished you would introduce one or two healthy vegetable juing. Like kale, cucumber, apple, mix or something like that. Also can you add matcha latte to your range of hot drinks. Everywhere they have it but not at H+H. So if a few things get added this becomes my favouate place.

They always deliver what they are known for, very well made coffee. Lovely atmosphere and lovely stuff members. I always feel good after visiting.

Staff very nice, coffee less so i

Amazing atmosphere, friendliest staff I’ve ever encountered and had some delicious goats&pepper focaccia. As a barista I would say the coffee is top quality as well. 10/10

I have been to this cafe around to study in the couple of weeks. Staff are friendly and nice, however every time I have used the bathroom there has been NO SOAP. I wonder if this is also the staff toilet and whether they are also not using soap. It's off putting to buy anything but coffee as I don't know whats been handled with potentially dirty hands. I resorted to bringing my own hand sanitiser. I know I sound like a germ freak but this just grossed me out. There are two toilets and one has been out of order every time I have visited, maybe that one had soap! Also very over priced coffee - a vanilla iced latte is around £3.65 - go to starbucks or costa next door.

Had a really great Cream Tea (fruit scone cream jam and pot of early grey) for just under £5. Was delicious. Staff super welcoming and good atmosphere. Would recommend.

Pretty good show for a chain coffee shop, fits in well for the area.

one of my fave places for coffee in crouch end - staff are all really lovely too 👍🏻

Great coffee, friendly and efficient staff, dog friendly and a good place to work on your laptop. Would love more vegan treats though!

We love this place. The coffee is really good and the atmosphere is great. We also love all the people who work here. Rosie, Meli and others are just great people and really good for this business. Crouch End is the new London cool.

I used to like Harris and Hoole, it used to be a nice space to spend a few hours in, I think it’s nicer than Starbucks and Costas along the same stretch because it’s got more character however I’ve stopped coming in here because the chairs get very uncomfortable after a few hours also I’m tired of asking them to clean my table once I’ve chosen one and the big dark skinned woman who might be the manager I have found to be cold and unfriendly which has put me off from returning.

Hot chocolate was OK. They lack cakes and pastries. In general is not bad but very basic.

Great coffee, the staff are nice and chatty, great place to go and work and meet friends

Great coffee with friendly staff

A very lovely and special place for recharging your coffee batteries😉 Also good to work there, the atmosphere is calm and easy. And coffee is good, also with the vegan milk if you prefer it this way.

Not a conventional coffee shop. Feels just right for those tired of the green spectrum wave length of the neighbouring starbucks. Their staff proclaims to be well trained baristas, however coffee tasted somewhat bitter and sour or was it just my taste. Loved the artworks on the walls for a change and the books one could browse for hours.

I love this place! The staff are super friendly, remember my name and after 6 coffees you get 1 free, never saw that anywhere else. But the cherry on the top is their flat white...the best. Any time I’m in London I’d choose this place 1st ❤️

The staff are extremely friendly and helpful. Always a good atmosphere and the coffee is great too. Highly recommend.

Best coffee in the area and seems they are professionals in making the coffee

Very strong coffee, too noisy to get work done here.

Nice coffee, nice decor, always rammed.

Great coffee. Great food. Friendly staff.

Delicious coffee and friendly staff- can’t ask for more!

The staff make it 5X. Coffee is a 3X at max

Nice coffee shop. Friendly staff that know how to make a good cup of coffee

Relaxed and friendly coffee house. They ask your name and call you by it. They have a community table which can be booked for small local group meetings. There is no pressure to leave. They promote local charitable projects on a large blackboard.

At first I was very indifferent about this place, I just kind of assumed it was just another pretentious coffee chain with the same old coffee but I was, gratefully, proven wrong. This branch is lovely and clean, with a very relaxed atmosphere. The staff are super friendly and talkative, and the barista makes some slick coffee art. Definitely a great place to relax with a friend, or a book.

A very pleasant place to have a coffee in Crouch End. The sandwiches and cakes are good. And all the employees are very efficient and friendly.

Lovely specialty coffee. Better than the Starbucks next door!

Great little coffe shop. A more homely feel than the larger corporate brands. Nice art on the walls and really friendly staff.

Really good café to work in with exceptionally friendly and helpful staff.

Great place to work if you're a freelancer and you don't want too many kids under your feet

Not being coffee or tea drinkers went in with a friend for 2 diet cokes. Helped ourselves to 2 bottles from fridge and went to counter to pay, the guy took the money and handed over change, no eye contact, no glass, no ice, no service! Asked for glass told "end of counter" won't bother next time, Costa serves with a smile, glass and ice!

Quite busy, be prepared to share tables Excellent service and selection