Harris + Hoole in Hammersmith and Fulham

They don't care about customer satisfaction at all. I said my child needed the toilet, they said their toilet was not working and did not direct me anywhere. I ordered tea and even though we were sitting at the venue, they served the tea in a takeaway cup, not even a glass cup.

Stumbled across this on our way to an appointment. Staff were so nice and friendly. We opted for tea,coffee and some sourdough toast and jam. Delicious, fresh and warm on a very wet day. Definitely will be back if in the area again.

Wifi is horrible. Don’t come here to work.

First time visiting and will definitely come again

Great place to get a quick coffee just across the road from the station and harbour

Small corner shop with limited seating, serving decent coffee.

Service wasn’t great. We’ve ordered flat white and we ended up with (bad) latte.

Cute little place. They have a cat which I'm not bothered about but was a bit put off by the staff petting the cat and then serving me without washing her hands. The toilets were disgusting. The stars don't cover these points and the service was good however hygiene and housekeeping, not so much. Blueberry muffin was delicious. There was no phone signal which is often a blessing but I was meeting someone so had to wait outside in the stormy winds. Overall, it was nice, but wouldn't rush to go back.

Internet black spot. Trying to do work with a coffee but nothing works and no phone network signal. Mentioned multiple times but they never have a fix makes me sad as staff are lovely and good coffee

The Hot Chocolate is the best ever !

Not worth the time and money trust me my dears

Great Coffee and motivated Staff however not enough people for the crowd. A bit overpriced and not much food on offer.

They don't follow the schedule. Disgusting

Not bad, but £4 for a takeaway flat white is just extortion!

Lovely coffee but generally over priced.

The staff are amazing. The coffee is lovely too. We had a caramel slice too. They gave our baby a babychino and were very welcoming

Employees are not doing their job. Lousy toilet first thing in the morning. hour 7. terrible smell

Rude,untrained,dirty,impolite staff I ever seen. I asked for extra hot latte probably tap water more hotter. Barista checking he’s phone and not focused on his job. Big disappointment

Popped into H+H for a latte, tried the new humous on toast, with salad + sun-dried tomatoes. Lovely little light-lunch, bursting with flavour. Super-friendly service made the visit an absolute treat! ☺️🍅

Wonderful coffee shop, staff is friendly and helpful. Love it

Coffee is greatly overpriced. £4.05 for a large cup. Coffee is of average quality. Just like any other small coffee shop. Nothing of extraordinary. Greggs is much better.

Lovely peaceful place for a cuppa

Good choice of hot and cold drinks but pricey for what they are. Not many food options for vegans so I've never tried their food. Good location, opposite Imperial Wharf station. I'm updating my review as I was recently questioned why I ordered soya milk and was lectured about the effect of soya on the environment by the barrista. Annoying as the person before me had dairy milk in his coffee and didn't get a lecture. The barrista got so distracted telling me how bad soya is, that she gave me regular instead of decaf as ordered. It was the barista who has coloured streaks in her hair. If she's making drinks, I won't order now as I don't want a big discussion about my order, or to be given the wrong drink.

Best coffee in the area, albeit not many proper choices. The staff is very friendly and helpful, but not the quickest sometimes. It's on the expensive side of things, especially on food (i.e. beans on toast, £5 🫣), but the quality is there. Inside and outside seating, clean toilet and doggie friendly. Recommended if in the area.

Not many coffee shops in this area & and have been a customer for around 7 years. I do like the coffee & it’s fairly consistent. I struggle with the cleanliness of the location. Every time I visit, there are always plates and cups awaiting to be cleared away, crumbs on tables and floors. Often, the general service of the staff can be questionable and it’s one of those places where as a customer, you feel like you’re a burden by patronising the business. Summary: I wouldn’t visit if not for the coffee and often go further afield for generally a better customer experience.

Really lovely staff who always help me out with what I need to know for allergens. The girl with the bright hair knows a lot about coffee and you can tell she’s passionate about it when you ask her questions. Really great service and a really yummy hot chocolate spot.

Amazing Frappuccino’s and customer service. The cheese toasty is to die for.

Lovely coffee shop right next to imperial wharf station. The staff are always super friendly and love dogs too which is a bonus for my partner and I. They serve a great chai latte!

This place has been refurbished just before Xmas and is incredibly dirty. It has been for sure weeks in this stage. Especially the toilet is insanely dirty. You can see dirt everywhere. I couldn't say enough to explain. The person taking the order for the coffees touches himself and scratches himself and then is serving you... do not recommend.

Incredibly hard working staff that deal with impatient customers with grace. Have come here 3x a week for two months now and love getting to know the baristas. A little kindness goes a long way here :). keep it up- we customers appreciate you!

Busy coffee place near Imperial Wharf station. Friendly staff. Enjoyed my coffee.

Awful coffee made by baristas that don't care.

I love harris and hoole imperial wharf! great iced coffees and lovely, really kind staff. also very dog friendly!! I wish they had matcha on their menu though so if management is reading this please could you put some matcha on your menu!!

Friendly team and delicious coconut latte.

The cafe is always dirty and the coffee is subpar

Terrible. Only Soya and Oat alternatives to milk. No consideration for people that suffer with allergies. How they don’t have almond milk is beyond me. When I mentioned this to the barista, she argued with me. Nice branding, but lacks any substance, certainly not better coffee.

Their Ethiopian coffee is the most delicious blend I've ever had and I'm always welcomed with a smile by all the lovely staff at this branch. Jonny is always doing what he can to ensure my colleagues and I needs are always met.

Great place for everyone, will like to see more food options.

Worst chai latte i I’ve ever had - extremely overpriced for the quality offered

Good location and staff but not that great service

Best place to sit and have coffee in Chelsea.

Don’t bother ordering different coffees here, they all come out the same. Want a cappuccino, here’s a latte. Ordering a flat white? Here’s another latte. Basically every coffee is an espresso with lots of milk. Bellow average coffee for the price.

Nice place to have breakfast. They have nice coffee and breakfast.

This is a nicely located coffee shop , probably the best out of what’s available in this neighborhood, the staff are kind and the service is very good , maybe understaffing slows the order, the choice of coffees are good , the place have more potential to improve, I believe they need to extend the working hours and perhaps improve the outdoor seatings. Additionally , the snacks menu can be better.

This place has lots of potential but unfortunately there is a lot to improve. Location is great and it has a nice atmosphere. Decent variety of food but coffee could be better. Public wifi is awful and pretty slow. There's no 4g signal inside so you can't even create your own hotspot. Service is hit and miss. Tables and chairs are often dirty and you have to clean them yourself.

Weak, tasteless latte. Don’t bother.

I met a friend there and this isn’t 1 st time to there. Coffee is nice , but tablets are bit dirty and sticky, seems no one clean it, the chairs not clean as well

Decent coffee but it was burnt a little. Some of the fridge products were expired.

I had an Oat Latte, which was delicious, a Vegan Meatball Wrap, which was nice but was meant to be heated and only a fraction of it was actually hot. Also a Vegan banana & chocolate cake, which was gorgeous 😋 The surfaces in the cafe are dirty & sticky though, they need a good wipe down. They have a cute book corner and they’re dog friendly.

Good quality coffee prepared and served by friendly staff

Was perfect when it opened, but now staff is very tired

Before was so good with 2 Italian barista. But now the girl batista are so lazy and tastes of coffee not good at all how you can make coffee without coffee 😔 hot chocolate only milk inside omg terrible. This coffee shop will survive because it only one coffee shop around here.

Speciality Coffeeshop in Imperial Wharf. Some local people don’t understand what quality is. Coffee is great, service is modified for the “great local people” who like to complain about everything. Food is at point, you couldn’t want more from a coffeeshop. I am pleasantly surprised that I found such a great place in a neighbourhood like this. Great mission fulfilled. Serving good coffee for the ones who knows what a good coffee is. (People who complain about the price should go and find a Costa or a Pret… or tesco is next door 👍🏻)

Had the worst service ever, the man making the coffee was so grumpy, asked for extra oat milk but only got a drop then asked for honey and he just pointed at the honey. Later he came over to clear my table and I said thank you but he just ignored me and walked off! Never coming back again. How can you make customers feel like that?

An pleasure to have an espresso with this guys...thanks. very good

لايستحق حتى نجمه طلبت قهوه وطلبو مني الأنتظار واخترت الجلسات الخارجيه ولم يأتيني طلبي لمدة ١٥ دقيقه وبعدها نادى علي الموظف ان أخذ قهوتي وكانت بارده وسيئه الطعم على الرغم لم يكن هناك زبائن كثيرين ولا يوجد زحمه

It's overpriced for average coffee. Sorry guys.

Cute little cafe by Imperial Wharf station

Nice and rich chocolate muffin.So so bacon roll and two good Americanos Very polite service.

Overpriced drinks, quality was lacking. Rude barista as well. Disappointed.

As a regular customer I have always enjoyed this cafe. The staff have always been very friendly and polite. They work hard to cope with high demand. Their coffee is one of my favourite in London. Big thanks.

Best coffee I have ever had in London. With the BEST staff.

The coffee is decent and the staff very kind and helpful. It's super overpriced, and despite the price they run out of cinnamon and don't replace for weeks. In summer they had a broken ice machine and instead if buying ice from the convenience store next door, they preferred not to serve cold drinks for weeks. This attitude is totally unacceptable for a coffee shop which is that expensive compared to the competition. Only reason to come in is that it looks cool, the staff are friendly, and there aren't many other coffee shops in close proximity.

This place is missing a massive trick with opening hours that defy belief! People will gladly go to a coffee shop at 9pm at night? yet why does it shut super early in the evening? It's on a terrific catchment area but the pastries run out or look dried out by 11am! Please review your opening hours!

Worst coffee and worst customer service I have ever come across in my life!

Decent coffee, however pastries can be a few days old. Recently, sales assistant misheard me and jumbled my order. When asked to correct, he responded in a rude condescending tone and did not correct the order. Felt that this was unnecessary, considering that I'm a regular customer. Disappointed.

Flat white was really nice, but like the front of many hospitality jobs these days, neither of the two blokes working there said a word to me when serving me. How hard is it to say Hello/What would you like?/Thanks a lot/See you later ? Can't be that miserable.

Its OK, over priced for what ot offers, but its local i guess.

Very slow to make a cup of coffee. This seems to be acceptable these days. Why does it take the BARISTAS so long to do a simple thing.

Over priced terrible coffee. This coffee places are all the same: trying to be fancy with couple of nice furniture and lantern then they increase the prices. Anyone ever thought about actually give some good quality coffee?or nice and polite service?na?

As usual clean and warm. Good tea

Weak, insipid coffee by Imeprial Wharf station especially given the premium price paid

Found a vacant table , once seated realised it was next to the khazi. Constant queue as I sipped my coffee. What some fella done in there was a crime against humanity. God only knows what he'd eaten. Yuck.

Great coffee but turn your air con off, it's January!!

Great place, friendly staff. Orders sometimes get a little jumbled in the busy part of the morning though.

Worst service, rude staff. Don’t go there

동네의 유일한 커피숍으로 평일에는 7시부터 여는 아주 부지런한 커피숍입니다. 임페리얼 와프역에서 나오자마자 보이는 위치 좋은 데 있습니다. 분위기도 캐주얼하고, 와이파이도 잘 되어서 전 자주 노트북 들고 나와 모닝커피 마시며 작업합니다. 붐벼도 자리가 없었던 적은 없습니다. 샌드위치나 빵은 먹어본 적은 없는데 보기에 별 특징 없고 속이 꽉 차 있지 않아서 손이 안 가네요. 하지만 신맛이 강한 커피는 제 입맛에 맞습니다.

مقهى بسيط القهوه عادية ينقصه التنوع في السندويشات واطباق الحلى المميز فيه انه المقهى الوحيد في المنطقة

Great coffee. Could use some non bread food options.

Nice food and drink service could be better nice staff.

Only if you are not in a hurry. The pretentiousness of this place astounds me.

Fancy crowd, strange staff, pricey, weird working hours.

Nice friendly staff and great quality food

Great local coffee place. Nice people, nice snacky food. Indoor and outdoor seating right by Imperial Wharf station.

Class coffee and the staff are brilliant

Staff are nice and coffee is good

I waited for coffee for 10 minutes

Expensive and staff should be more friendly.

Standard coffee shop, bit overpriced but satisfactory

Nice staff, unfortunately they are slow and you don't want to miss your train. The food could be better.

Really friendly, chatty staff and nice coffee. Has become a regular before work.

Delicious coffee and wonderful team

staff are all incredibly welcoming and coffee is great!

Decent hot chocolate, great service team. Toilet too close to seating area. Ended up running to the park to finish my drink

Claims to have wifi but it doesnt work.

If I'll say that they make the best Mocha that I have ever drunk all around the world, would you believe me???? Please prove me wrong if so!!!

Fab coffee, disappointing food offering in that there is not much. The sausage ciabatta was good though. Coffee excellent

Ok. Bit scrunty and basic inside. Not very relaxing but best thing in that bit of town.

Coffee is always really tasty. It has become my go to coffee shop for my daily fix. Just had a proper cheese toastie which is even more amazing then the coffee. Staff are always friendly, polite and personable. Don't hesitate, it's worth a visit.

Ganz süßer kleiner Laden ☺️ schöne große Auswahl vom süßen bis zum herzhaften und von Kaffee bis zum Tee.