Harris + Hoole in Chichester

Hoorah. Apricot danish has returned. Cappuccino remains my favourite.

The staff are always very rude and give dirty looks when standing around the till. They are especially rude to students and as soon as you’ve finished eating will come and take your plate and will give you looks while huddled together talking until you leave. They make anyone feel anxious when ordering and make you feel as though you’re not welcome in their cafe (which is normally half empty) especially as an a level student just trying to get some work done. The person who I can only assume is the manager is awful and constantly glares at customers as though they’re worth nothing and then when you go and sit down, she continues to look at you whilst talking to her staff. There is maybe one member of staff in the cafe with proper customer service, everyone else hardly talks whilst taking your order, making it an awkward situation and then joins in with the glaring and talking. They are also all constantly on their phones and not checking how the customers are getting on- you never see them working unless a customer has physically gone up to them and asked for something, other than that it’s just constant glaring and talking about customers. They are all constantly looking scruffy, which although I can not say anything about how they dress outside of work, is not appropriate in a work environment when they look like they just got out of bed and would do anything to get you out (which we all feel when we’re working- we just don’t show it!)

Very expensive for what it is, got kicked out as a paying customer the minute I finished my food despite it being half empty. Only students and younger customers are kicked out even if they aren’t causing an issue and have items bought in this store - seems like discrimination.

Absolutely terrible service, one of the staff members asked us to leave if we didn't order anything so when we asked what the cheapest thing was she made a snarky comment of 'let's see what you can afford' throughout our stay we were given dirty looks by the staff. I don't know if this type of service is only towards students but the discrimination is actually disgusting.

When I was in the cafe I was dictated to leave by one of the very rude cafe staff members. In my opinion the only reason why she did this is because we were students. We had only just finished our food before we were given only two minutes to leave.

Coffee shop within Tesco, never sure if you are going to get a warm welcome or not, depends how many staff are serving.

Girls behind counter on their phones,went in at 2.30 Thursday 6 th October. Asked for advocado and poached eggs,we were told no advocados, There was a shop in the store with loads. Not a lot left to choose from, so had ham and cheese toasties and two teas, asked for a clean tray to carry it on as the ones on table were dirty, told they didn't have any. Went to sit down table was dirty, then the toasties came and were burnt,no point complaining as they were on their phones again. It wasn't even busy, Really disappointed.

Pleasant visit. Good cup of tea and toastie

Great staff and very friendly and the asm is very helpful

Service is very slow, waited almost 20 minutes for two coffees. Latte ok, but quite small cups for £3.30 . The sofa seating area needs a good clean. Full of stains!

Ideal for take away or sit in - coffee and tea served in disposable cups, fresh croissants served in paper bags. Served by a cheerful, efficient young man.

Exceptional Covid awareness. Best tea and cappuccino in Chichester. Difficult to fault this super cafe. Did not try cake and pastries but they looked yummy

Love the coffee so pleased it's open again

Situated on South Street, this up market coffee shop provides a variety to meet most tastes and offers a range of brew your own at home accessories. Your name is taken with your order and when your order is ready, hopefully you hear your name being called to collect your order from the counter. Not the best arrangement for the hard of hearing! The lattes were one shot strength, smooth and without bitterness costing £3.

Always great hot drinks and sweet treats, good service, clean, tidy and comfortable seating area. Great app available too which offers a free hot drink after 6 drinks purchased 👍

Fantastic coffee, lovely, friendly staff

It is always hard to find somewhere that welcomes your dog when you need a coffee or light lunch in town. Harris and Hoole is a delightful setting for such an occasion. It has a friendly atmosphere and at the moment they are serving some delicious hot food as well as the array of cakes, sandwiches and croissants. Coffee is very good too and our dog is always made a fuss of by the staff which is always an added bonus.

Went on Saturday , the staff were more interested in Having a conversation than clearing any tables , there were at least 9 tables that were mucky and needed clearing not conducive with having a coffee in a pleasant environment. If they can’t keep the basics clean and looking decent, how does that reflect on the care they give the food they are serving!!! Not impressed!!!!! Also the cloth used to clean up the coffee area was filthy to be told it’s only coffee!!!!

Really lovely coffee. Very good service. Good prices. Started to go there in November for my lunch and coffee daily for work. Lovely premises in South Street chichester.

Yep, so handy for the 45 minutes one's car is over the road at the IMO Car Wash & Valet Centre (see separate review). Excellent coffee, swift, friendly service. Sort of lunchtime so grabbed a Tuna Sandwich to go with my small Americano. Just perfect. And Harris & Hoole is a separate company so their only link with Tesco is bring on the same site. Try it. Hayling Seagoon

Lovley coffee shop delicious scones!

Initially I thought the place was too posh for me, then my friends dragged me in there and I have not regretted my involuntary venture since, the mint hot chocolate was amazing...and the sausage roll they serve had me questioning my sense of reality. 10/10, it’s a bit pricey but considering the chilled atmosphere? I don’t mind paying at all, I will definitely be back to have another sausage roll, the first time I’ve had any sort of sausage and not instantly regretted it.

We found this coffee house in South Street Chichester for the first time recently. It was welcoming and clean with a very relaxed atmosphere. The coffee was great and the sandwiches fresh and tasty. The staff were very friendly all in all a coffee house to put on your "to visit list".

Ideal whilst your car is being washed / valeted at the excellent IMO (see separate review), alongside the petrol station. Harris & Hoole is actually an independent company, so don't confuse with Tesco on whose site they share space. Fresh and short fruit scone - it was nearing the end of their working day. Fine coffee. Good service. What's not to like? Hayling Seagoon

What can I say like every other harris I have visited, great coffee, great staff and friendly atmosphere.

I hate coffee... But my missus says it's lovely so....

An amazing little coffee shop, not what you'd expect to find in Tesco. Staff is always helpful and the coffees are amazing! Very good selection of snacks and I love the cups and plates, very unusual..

I love the coffee from this coffee shop, for me personally is the best tasting coffee in chichester!

Staff are very friendly and helpful and serve lovely coffee

Staff always ready to help. Coffee very good.

You can tell how good the staff are at a place if you turn up 10 minutes before closing and they smile, are helpful, cheerfully serve you coffee and a chocolate brownie to share. And that's what happened yesterday. A lovely man behind the counter could not have been nicer. And the coffee was excellent and my half of the brownie was very yummy

Coffee is the pits! Will never go there again! We complained and asked for another cup, thinking that it was a one off, but the second one was just as bad. If you like good coffee, don't go there!

A good combination. As a dyed in the wool Waitrose shopper I have to say I was both surprised and impressed with the cafe area attached to the Chichester Tesco Extra. I just needed a coffee whilst my car was (expertly) Valeted at IMO on the same site. The coffee was the right side of good and I added an excellent cheese and pickle sarnie. I will return at next time if valeting... Hayling Seagoon

The staff were brilliant, really happy and friendly despite it being really busy! They would certainly give you the time of day for a friendly chat!! Coffee was absolutely gorgeous!! Overall, would definitely recommend!!

I pop in weekly before my piano lesson on Mondays and occassionally Wednesdays. Staff are lovely and it's great to see such a variety of food options as I'm dairy intolerant. Great selections of tea as well I very much recommend the oolong tea.

Excellent service and prices, staff had a lovely smile which helps the start to the day.

Popped in during a break between shopping. Lovely coffee shop with excellent selection of pastries. Staff very helpful as well which is always a bonus.

We dropped in on January 1 afternoon after a good walk on the coast. Food was delicious and out flat whites excellent. Cool vibe, attentive staff.

The service inside the Tesco store in Chichester is extremely poor and unacceptable in such a hugely competitive market place as coffee shops. One of the members of staff (a tallish Guy with short hair) frankly barks at you when you order, bordering on aggressive. He’s not service oriented at all and should not work in front of customers with this kind of flagrant attitude. Another staff member (a women with longish blonde hair) also has a terrible attitude towards certain customers, for example she’s ok with those who act like robots but not those who point out bad service. I nor my friends and family will be going their again for our coffee or sandwiches. Travel just a little further to Waitrose, it’s better there. In this day and age this kind of bad service needs to be stamped out because business go under every day and most because of their front of house staff.

A splendid addition to Chichester’s South Street. I first came across a Harris & Hooke in Guildford a few years ago and am pleased to see it has now transplanted further south. This branch is a large inviting shop majoring in artisanal coffee but much else besides including sandwiches yoghurts and the delicious cakes and pastries we enjoyed with our tea. Service, however, was a tad slow.

First time here for a quick coffee, which was excellent and beautifully presented. Food looked good and when we tried some cookies, this confirmed it. Not the cheapest and it showed in the quality

I met my friend for a coffee! Only to be met with the waitress hovering over us to clear the table. Also we had our children with us and the looks we got from other customers! If you want to go to a coffee shop with no children, then find one!..

Nice & spacious coffee shop inside Tesco that has 3 hours free parking in the large carpark adjacent that serve a good range of hot & cold drinks, scones, cakes, sandwiches as well as selling their own range of beverage products such as cups & saucers, filters, espresso equipment & so on, this was my 1st visit, & my medium mocha was made to perfection plus I found the staff to be really nice.

Coffee houses are my venues of choice, being a driver and non drinker I am always looking for new and comfortable surroundings. Harris + Hoole up until now, as far as I had noticed, were a coffee chain that began popping up in large supermarkets but I have now found a stand-alone venue in the heart of attractive Chichester. Comfy and modern seating matched with trendy dressing makes this new café/coffee house a relaxing place to take a coffee and pastry. Brown walls filled, with some coated in Trompe-l'œil which all in all makes the lounge an attractive place to be no matter the time of day. The coffee is a smooth rich blend with no hint of bitterness and they advertise the full bodied drink is a European award winner and the taste of the coffee backs that up fully. In a city full of coffee houses this one stands out amongst the crowd because of its classy interior, fine atmosphere and friendly service.

Very pleasant -would call again. Croissants and scones delicious. Staff very obliging and welcoming. Everywhere clean and tidy.

Not your average Tesco coffee shop. Cracking coffee and food and great service.

Really nice staff, could talk about common interests with them, knowledgeable baristas

Serves luke warm coffee unless you ask for it hot. Otherwise OK.

Drinks okay but food bit pricey

The best cup of coffee in Chichester.

Went for a vanilla latte. Got a vanilla latte. It was hot, tasted nice and pretty quick. What more do you want to know? Chairs were comfy. View is of a carpark. Other customers were drinking coffee too (some had tea). Serving pastrues too! I definately didnt have a chocolate swirl. If I did it would have tasted fresh and the pastry would be perfectly soft in the centre with a good crunch on the outside.

Nice quick service. Only loses a star as a tad expensive and the Mocha was not very chocolatey or hot on the day we visited!

Fantastic coffee and a good selection of quick bites. Staff are really friendly, knowledgable and passionate about their brand. Well done.

This is a coffee shop style café within the Tesco shop. It offers the usual hot and cold drinks, light snacks and cakes.On this visit I had a delicious brie and cranberry toasted sandwich, with a coffee. The sandwich was very good, and the coffee ok though it did take a long time. There wasn’t much of a drinks queue, but for some unobvious to me reason, making the drinks took a long time – I’d finished most of my sandwich by the time it had arrived.The place appeared to be clean, and the staff pleasant. There was plenty of room and spare tables.The prices are more expensive than I expected for a coffee shop in a Tesco shop.Overall, a good place if you need a break from shopping, but given the prices not somewhere I would use regularly.

Overpriced compared to the high street, bitterly sweet coffee; however, friendly staff. If you are really hungry while shopping and can't wait it's ok. Can't see anyone going out of there way to come here though. Won't drink coffee here again- just not my cup of tea! ;-)

The coffee here is excellent and so are the bacon sandwiches. A good place to call in to after you've done your supermarket shopping but not a place you would want to go to probably if you haven't done your shopping in Tesco's.

Outstanding coffee and love facts like the cups, mugs and crockery is made in England

I came to this Tesco in particular to drink the coffee - Flat White drink in. Was very tasty. Certainly worth the extra 10 minutes drive. Overall the range of drinks is good from coffee, to tea, to chocolate and in summer cool drinks. Great selection of sandwiches (warm and cold) alongside treats.

first time in this Tesco's for over 5 years so the full english with a cuppa i planned to have had to make way for a delicious cheese toasty and a festive dark chocolate and ginger hot chocolate. friendly service, decent food, priced fairly.

Recently relocated to Bracklesham Bay and still finding my way around.Visited Tesco in Chichester for the first time and decided to treat myself to a coffee.Never again; service was slow, choice minimal and costs average.I asked for the coffee to be extra hot, yet it was served lukewarm 'as is our custom'! I also had a scone which was mediocre to say the least. The coffee shop itself was decidedly unclean and it was difficult to find a clean table, amongst the debris on the floor.Really cannot recommend this place.

Had a coffee and a toastie with the wife. Coffee was lovely and hot perfect. The toastie was bloody lush. Only negative is the open gantry led to the odd fly on the food. Hard to manage that issue though. Overall a nice experience.

Ok food if a little pricey. Coffee was lukewarm at best . Also before i ordered staff member telling me i had 15mins before they closed to consume my food was alittle off putting. Not sure i would return.

Chichester industrial estate area has lost its last proper greasy spoon, first went the tesco cafe and then my beloved Terminus Cafe. It was therefore with a heavy heart that I visited what seemed to be a generic Costa, Cafe Nero type joint in Harris and Hoole's branch in Chichester. Expect that it was very very good. I had a bacon bap which was proper fair, good bacon and fresh cob style roll and a very nice pot of tea. A refreshing change from the standard coffee house which also gives decent grub for people who don't want a crappy muffin! The smiling and welcoming staff must also be commended.