Based on 647 opinions finded in 1 websites
Based on 647 opinions finded in 1 websites
Nº 142 in 358 in Waverley
Opinions
We're regulars. Food was great and the place was the busiest we've seen it for some time. My only niggle was being asked three times how our main course was. Once is enough. It became a little intrusive to be interrupted repeatedly. Once per course is enough.
Alistair Duncan . 2024-09-06
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Amazing hotel! Exceptionally friendly staff who are always willing to help. Food was spectacular.
Andrej Vladar . 2024-09-05
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I stay at lots of hotels and visit lots of restaurants on my travels for work, and so much out there is not good value for money and not a great experience for people working away from home for business - and on a relatively moderate budget. I stayed in room two. Quite small room but very comfortable and cozy. Easy to park around the back of the towel. Lovely decor inside, and I have to say, the food was fantastic!
Ross McGill . 2024-09-04
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Met a friend for a catch up and enjoyed a good cup of coffee. Very clean, and a friendly welome. Biscuits might be nice with the coffee. Had lunch months later, slow service but very pleasant staff and very clean.
David Reavley . 2024-09-04
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Fantastic service. Rooms are large and have everything required. Some little bits that need some tlc. But overall lovely place to stay.
Mike Webb . 2024-09-01
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Really love this place - great coffee, nice atmosphere and the manager is really nice too! Would recommend
Patrick Reynolds . 2024-09-01
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Handy location opposite the station; decent amount of parking. My steak was average though most meals in our party of eleven seemed to be OK. The menu does not offer nibbles such as olives, bread sticks etc. When I asked, the waiter offered to put a couple of bowls of crisps on the table - I was rather surprised when they were charged at £3.70 each on the final bill. This also contained an automatic service charge by the way @ 12.5%. This was A Sunday lunchtime and the only visible staff were youngsters (possibly students?) and, whilst nice lads, lacked the professionalism of older staff.
Robert Rodwell . 2024-08-31
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Outstanding. Easy to park and access. Welcoming, warm, friendly, knowledgeable, helpful, attentive, professional, well presented staff. The restaurant interior was stunning. Food was out of this world. Highly recommend the rump steak, ceaser salad, with a side of chunky chips, and the ceaser salad with sides of house slaw and sweat potato fries. Deserts are a must. Drinks were poured to perfection. Compliments and praise to the amazing waiting staff for their first class service, nothing was too much trouble and of course to the incredible chef who delivered the most delicious foods that were mouth wateringly full of flavour. We left full, and very happy. Highly recommended dining; by far my favourite restaurant to date. Thank you.
C M . 2024-07-30
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The staff are amazing. It is a massive standout to anywhere I have been they are nice and often include a few small extra things just to please the customer. The dining area is nicely lit and this place is great not only for brunch lunch and dinner but is also a great pub to drink at aswell.
Gabriel Joyce . 2024-07-29
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When I went into the place I was greeted with kind friendly staff members. Bought the food upstairs where we were sat enjoying the view watching the train go by and the food was 10/10 I have no complaints.
Tinashè Divine Mazonde . 2024-07-24
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It was our first and last visit to Harpers .. we ordered the three course menu . Which I had the 8oz sirlon because they didn't have the 14 oz I wanted.the chips where hot but the steak was only warm. Disappointed ! And my partner ordered the burger. The food all came out together. I had to get our own cutlery of another table . The burger had half of the top bun missing so it got sent back. When the burger finally came back out . The burger was full of grizzle and bone. !Which put us both of the remainder of our orders. (We've had burger's a 100 times better from dirty kabab houses! We ask for our money back on the burger but the bills still came £50 for 2 starters and a steak . I would avoid this place !
Jason ive . 2024-07-21
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Went in for a nice evening meal while staying in the area for an event. Staff were all very attentive and polite. The restaurant was clean and well presented. Good mixture of nice restaurant and upstairs a more sport bar feel so was able to watch the Game. Great cocktails made with care. If I’m ever in the area again I will definitely pop in again for a perfect cooked steak.
Tahnee Butler . 2024-07-12
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Stayed here for 2 nights while attending a wedding in the area. Generally a decent stay, nothing to write home about. The rooms are in need of a refresh. Clean, but some of the decorative pillows and throws were stained. All of the walls are scuffed. I was expecting more for the price. The most annoying was the shower - the small cabin and fixed shower head made it so difficult to have an enjoyable experience. We didn't try the breakfast, so I cannot speak to that. But the restaurant downstairs looked good and modern. The location was great if you want to be close to the train station, and only a 10 minutes walk to restaurants and shops. Haslemere is not particularly enjoyable to walk around as the sidewalks end abruptly at times. All in all it did the job, it was a quiet location and very nice staff.
Maria Livia Ch . 2024-07-03
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Excellent food and service. I will definitely eat there again.
Catalin Brylla . 2024-06-25
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Fabulous meal, excellent service, lovely staff. Only downside was the music which was loud and aggressive making us unable to talk to one another without raising our voices
glynis dean . 2024-06-23
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Amazing brunch at Harpers haslemere. Amazing food and service. Shout out to Damien also, who provided a great professional and friendly service! We will be back for dinner soon.
Lauren Phillips . 2024-06-22
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Booked the day before Father’s Day not expecting to get a table. Food was superb as alway, service impeccable.
Steve Gray . 2024-06-17
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The location is awesome with access to the main station to London literally across the road. The room we had was immaculate and a good size (16) The bed is amazing and very comfortable. You do pay a bit more but it's worth it. Although we did have an issue with other guests in the room next door, Damien (Manager) dealt with our issue professionally and made us feel we meant something, which many hotels easily forget once you have paid your money We would definitely book again in the near future.
David George . 2024-06-16
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The food was very good, nice and hot and the staff that served us were exceptional, we were attended with friendly and professional people, I asked their names - Anya and Zola. We were very impressed with Harper's Steakhouse and will be eating there again. Eric John
Eric John . 2024-06-11
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Cane to Haslemere for a weekend of walking and relaxing with a friend and Harper’s was the perfect base! Less than an hour from Waterloo and situated right opposite Haslemere train station, the location is perfect. There are loads of fabulous walks nearby - we did an 8-mile circular walk yesterday from the hotel which took us up to the Devil’s Punch Bowl and through some beautiful countryside. There are plenty of great pubs and restaurants in the town plus a Waitrose for picnic lunches! We ate at Harper’s on our first night and the food was great. The atmosphere was really relaxed and the room was perfect for us, we even had a bit of outdoor space with table and chairs outside our room for a morning coffee! The staff are really friendly and very helpful and the breakfast was absolutely outstanding! Highly recommended for a weekend break!
Susie Poole . 2024-06-02
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Went for lunch with friends and everything just tasted wrong, the steaks where overly chewy. Below average jacket potato and chicken that just tasted like it was cooked in beef fat
Mia White . 2024-05-17
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Stayed here on work trip lovely place lovely owners and staff, comfortable rooms. All managed over by Bruce the English Bull dog (he is amazing, worth the visit to see him alone) thank you x
Paul Dennis . 2024-05-15
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Looks like an elegant place inside food very similar to weatherspoons
Charlene Webb . 2024-05-10
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Great stay. Lovely room, only issue was the room temperature couldn't be changed despite numerous attempts. Great facilities in the room though and good shower. Service for dinner by Anya was really good, she kindly went and spoke with the kitchen to cater for what I wanted. Didnt get to sample breakfast as had to leave very early. I'd definitely stay again.
Rob Mason . 2024-05-08
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Food was absolutely delicious! Tried a lot on the menu all was fabulous. Our waitress anya was so polite and helpful and very friendly she’s a great asset to the restaurant. Overall very happy. Definitely recommend to anyone . We visited also with children and they enjoyed their food too. You won’t be disappointed.
Kimberly . 2024-05-04
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I have come here with a few friends twice now and both times we were blown away by the quality of the food and also the quality of the service. Our server Anya was excellent and very friendly which elevated the experience
Bradley Gillingham . 2024-05-01
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Have been to this place twice, its a lovely venue to visit with a very cosy atmosphere. The food has been simply amazing on both visits and its well priced for the quality. On both occasions we have been served by the lovely Anya who is very customer focused and exceptional at her job, she always has a chat with my friends and i and its such a pleasure to be served by her. We will be returning again :)
Lewis Brown . 2024-05-01
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Wow 😍 A chance Find for a stay over in between travelling for work and I have write this review to firstly highly recommend to all and second to express my extreme gratitude to Anya for looking after us and really making us feel Welcome whilst serving our amazing steaks 🥩 😍 she was an absolute delight to speak with and to be served by. we travel the country for work on a daily basis and stay over in many establishments but I can honestly say Harpers Steak house is second to none . Harpers has it all under one roof from the very talented chefs , beautiful comfy rooms and service like it should be where nothing is to much trouble which is very rare nowadays . Harpers steak house sets the standard high in hospitality for others to follow so of course I will conclude by highly recommending to all ! Thank you for a great experience and I will return from Devon with the family next time. Alan Blueberry Hill Design
Granite Finishes . 2024-04-28
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Lovely place, it was very busy and accommodating to our walk in request
Rob Blackie . 2024-04-27
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Came to stay here with friends who were running a race locally. The staff were super helpful and kind. Food was brilliant and I was surprised how delicious the vegetarian options were. The rooms were clean and comfortable. If you ever find yourself in need of a room in Haslemere then I highly recommend.
Georgia Griffiths . 2024-04-25
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I've been to Harpers a few times as it's local to us. The food is always good and everyone is very friendly. A particular shout out to Anya, the most genuinely nice service I may have ever received. We'd go back again just to chat.
Ross-Allan Dean . 2024-04-25
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Was adequate but nothing special
Sandra Gresty . 2024-04-24
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lovely venue. Ben valentine is absolutely fabulous!
Charley B . 2024-04-21
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Damien and the team were fantastic, the food in the restaurant was brilliant and the rooms even better. We loved our stay here, thanks again for everything!!
Louis Crehan . 2024-04-11
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Today, Monday the 8th April I was refused service at the bar by one of the managers. Mel I believe the name to be I showed 2 forms of valid identification and I was still refused service which is outrageous. I work for Fullers at the Bel & Dragon in Churt as their Bar Staff confirming I am over 18 years of age yet I was still turned away. It was absolutely shocking service to see and I am fuming to see the level of disrespect I was shown from this women. Just show how poor the level of service is
Lukegrocks 3138 . 2024-04-09
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Extremely friendly and helpful staff and we will definitely return
jan Punnett . 2024-04-09
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Unfortunately, our choice of restaurant for my daughter's birthday dinner turned out to be quite regrettable. We opted for Harper's on Saturday evening, March 16th, as my daughter had her heart set on their burger. Upon arrival, we found ourselves awkwardly lingering at the reception area, waiting to be seated. Despite making eye contact with several staff members, including the manager, nobody bothered to acknowledge us. Eventually, we decided to seat ourselves. Approaching the manager, I politely inquired about grabbing menus since no one had attended to us. She kindly insisted on bringing them to our table herself. However, the lack of attention persisted as we struggled to place our order until I finally managed to flag down a waitress. While the food made its way to our table, it was accompanied by an abundance of inquiries from various staff members about our satisfaction, which felt a bit excessive given the prior neglect. When we finished our desserts, we waited in vain for the bill. Eventually, we gave up and had to settle our payment at the bar, where again, no staff members were readily available. The staff's only attentiveness seemed to coincide with the presence of food on our table (the time when we needed them the least) while neglecting us when we needed assistance with seating, ordering, and paying. Despite the efforts of one friendly waitress, it wasn't enough to salvage the overall poor service. It was disheartening, especially on such a special occasion. Additionally, it's worth noting that Harper's automatically includes a service charge, leaving patrons with no choice but to tip regardless of the quality of service received. As for the food itself, while it was decent, it certainly didn't justify the price tag, especially given the poor service experience. It's disappointing because we had previously enjoyed dining at Harper's, being conveniently located near us. However, based on this experience, we have no plans of returning.
Hannah Vanpe . 2024-03-18
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Such a lovely meal on a busy evening too. Made a big fuss of my cousins birthday which was so nice. Staff were really lovely, especially Simona!
Kitty Cullen . 2024-03-16
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Really good food and service. Definitely recommend. Just be aware of parking
Isabel willoughby . 2024-03-15
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Good ambience, service and food. Good to have Ben over from the Georgian
Christopher Barker . 2024-03-09
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We come here a fair bit and we really like it, we often get great service and the food is solid. Today, our server, Ben, was absolutely top draw, he made my son and I feel welcome and nothing was too much trouble - he really made our night.
Bryan Adams . 2024-03-06
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The steak was huge and tasted very nice. Good with the kids too.
Kerry Coles . 2024-02-19
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Excellent Sunday lunch. Staff very friendly
Roger Harrison . 2024-02-18
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What word would describe my experience at Harper's is disappointed. My wife and I went their for a meal on Friday evening 9 Feb. To start we were given a table right next to the door and we asked move, this was agreed, and we're told she would just clear a table at the far end of the room which was fine, but she didn't come back to say it was ready and we made our own way. We then waited over 30 mins for our drink and food order to be taken, and even then that was only because I called out to the server as he was passing, when the drinks came they had got the order wrong and had to try again, the steaks we ordered were good, but at the price they should have been better. The dessert was okay but I must admit I've never eaten brownie and ice cream with a soup spoon. The bill when it came should have been around £120, although if that had happened I would not have paid it. In the event they left off the service charge and took 40% off the main course, they knew they had messed up. Also i
Adrian Futcher . 2024-02-11
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Lovely food and service from Mel and Sam.... Recommended
antony walker . 2024-02-11
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DO NOT EVER GO TO THIS RESTAURANT I never leave reviews but this one is a first. Disgusted with what I actually received and witnessed. First of all ordered a Long Island ice tea and was horrible. Then the food came. Ordered wings for a starter was edible. For main ordered half rack of ribs & a fillet steak for my partner, as it came it tasted of dirty unclean grill. Spoke to the manager about this and on a Saturday was told the grill was cleaned on THURSDAY!! Was sent back we went to leave as they added drinks to the bill we didn’t drink & I had left my phone. I tried to track my phone it was turned off by restaurant staff when I went back to check if my phone was there one member of staff denied it was there another them came over and basically threw my phone at me. Was then made out to be my fault and they don’t know why the phone was turned off and ‘I knew where it was so what’s the problem ’when i didn’t and why does my phone need to be turned off by staff? Overall had a weekend away & disgusted by the service & they had the audacity to try ring the police on me for asking why on earth my phone was turned off so I couldn’t locate it. HIGHLY DO NOT RECOMMEND!!
Paige Anasta . 2024-02-10
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We had to wait 30 minutes for our starters then another 30 for mains while at the same time we still hadn’t had our drinks. the drink came after we had our main meal was served. Absolutely shocking service.
Joe Beaumont . 2024-02-08
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I live local. I really like this venue but every time I visit the food disappointments. Roast dinner veg was under cooked - £5.95 to add cauliflower cheese and we received a spoonful of it on our plate. You use to get it in a bowl to share. The burgers are often served with the bun burnt. Also the sauces on the food are over powering and ruin it. If you complain it’s very uncomfortable. As a business owner and a previous waitress the customer service isn’t great and it lets the place down it could be great. The staff places the food on the table and does not ask if you would like any thing with your meal, slow service in general. I really like the venue so I hope they find a good Manager that stays.
Lisa Rowe . 2024-02-06
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Very lovely place, me and my partner went here tonight with our little girl and the staff was so nice and kind, the food was very very nice I would also recommend the burgers, the service was very good and would definitely be going back again.
Bethany Baker . 2024-02-02
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Good service, good internet, good location next to station. Thanks David
Rupert Newland . 2024-01-31
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Very disappointed, food was flavourless and very expensive for what it is. Service was very slow.
Oliver Gardner . 2024-01-20
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Great dinner, all the food was exceptional. A bit pricey but worth the money. Would definitely recommend:)
sabrina wood . 2024-01-20
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Fantastic impromptu steak night with the missus tonight - amazing sharing steak platter and a side of beautiful wings. The two staff serving were friendly and attentive but not over bearing and the music was great in the background. Heading back tomorrow for a tomahawk.. Service 5/5 Location 5/5 (right next to a train station on our commuting line)
Giles Chapman . 2024-01-16
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I'm normally not one to write reviews. In fact, I'm a waitress so I feel like I am very patient and forgiving. We came here for my best friends birthday and seriously had horrible service. Horrible. Samantha was nice - but she never checked on us. No refills. Nothing. We didn't get to order until an hour and 15 after our reservation. Finally got our food around 9:45 pm. Food was delivered incorrectly and we were missing items. It took them 1 hour to deliver our drinks that we ordered when we sat down. It felt like Samantha H. took advantage of the fact we were a big table and gratuity was included because to be completely transparent she did not deserve a 20% tip. Also, we were forced to pay gratuity even though there were only 7 of us. Their policy is for 8 there is a gratuity charge. All around terrible service. We got some food comped but really spending 400 on a dinner and tipping 20% is insane for the service we received from Samantha. We will not be returning.
Brooke McGehee . 2024-01-14
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Delighted to have my expectations exceeded! Food was great and the service was exceptional- wet January Friday afternoon and the staff were amazing
catherine fisher . 2024-01-12
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Absolutely shocking. Booked a large corporate meal for 20+ people for our Christmas meal in 2022. It was agreed well in advance that we would have the upstairs function room with a manned bar and I gave a file with all of our meal choices well in advance. Upon arrival we were put on a table at the opposite end of the restaurant with no explanation why, no table service for drinks and uninterested staff, had to wait 45 minutes for the first course of food which arrived in the wrong quantities, mains and deserts were again in the wrong quantities with some missing altogether. Management displayed a complete lack of organisation for our group and overall it was a disaster. I was offered a nice discount at the end of the evening and a credit for a free meal as a goodwill gesture which when I tried to redeem my emails were completely ignored.
Jack Lush . 2024-01-11
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Always a warm welcome. I use it for meetings so can't comment on the food.
Nick Shrimpton . 2024-01-08
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Great friendly staff - only popped in for a drink but staff service was amazing
Robert Brown . 2024-01-07
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Lovely meal at Harpers. Mel was excellent, great with kids.
Darragh Holmes . 2024-01-06
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We normally come to harpers for breakfasts and for an evening we like a cocktail. So just on that we thought it would be a great evening for new years eve. They advertised come and join us for new year expecting something special, however there was absolutely nothing special at all about the evening. I recieved raw chicken for my starter which then made me struggle to eat my main. My husband got blue steak that he didnt ask for and we didnt even recieve the coffee and chocolate's at the end which are part of the set menu. We could hear multiple people complain and Staff were arguing at the bar so For a new year it was pretty pants. Home by 9.30pm just really deflating evening. Dissapointed . We are really really sad to be leaving this review as we normally love the place. Not a great start for our new year :(
Ness Simmons . 2024-01-01
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Had a lovely evening meal at Harpers, service was really good. The food was very good and so was the cocktails. I don’t live near Haslemere but would certainly recommend anyone visiting Haslemere to give Harpers a try. Thank you for a lovely evening meal and drinks.
Rebecca Rogers . 2023-12-30
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Becoming a regular customer. As before, I'm very happy with location, staff, rooms and food
Kristina42 . 2023-12-30
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Great local steak house! Great service! Our waitress Mel was very attentive and happy to help! Kept us top of with drinks! Highly recommended
Chaz Carter . 2023-12-24
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Food very nice, well cooked, good portion size timely arrival. Service although friendly, slow and inattentive. 12.5% service charge automatically added seems high for what was recieved.
Daniel Montague . 2023-12-23
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Came in for breakfast. Great menu choices and all of our food came hot, fresh and tasty. Will come again
Ross Curnow . 2023-12-10
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Use Harpers often. Good bar & food with comfortable rooms - varying from quite small to a good size. Directly opposite Haslemere railway station and not too far from town. Prices are a little high but that's probably down to location. Menu centres around the grill & steaks so I wouldn't eat here every night if staying more than one night. Decent breakfast available.
Bob Hawthorne . 2023-12-02
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Great service from Terri. We had chicken wings, tomahawk steak and waffles for dessert. Will be back again when we’re in the areas:)
Geerati S . 2023-11-29
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Only went for a lunchtime meal after a walk on nearby Blackdown. We were made very welcome, including our dog, who had his own menu of doggy treats for sale. Very pleased with the food, which was prompt and delicious, Karyna was a very friendly and attentive waitress. Nice spacious area for our dog very pleased will be back.
David Quinnell . 2023-11-29
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Friendly and prompt service. Tasty food. Served by Mel. Shame about lack of real ale. Wine was good though!
Joy Moran . 2023-11-22
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I popped in for lunch, as I had a voucher to use. I was greeted warmly by a very pleasant member of staff, Karyna, who settled me at a nice table. Good choice of steakhouse food at sensible prices even before a discount! The ribeye steak was perfectly cooked and delicious and the white/dark chocolate mousse was naughty but wonderful! Excellent service, and when possible, I shall definitely visit again.
Catherine Ridgeon . 2023-11-22
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WARNING! The pub's kitchen closes one hour before it is shown here. Do not rely on them serving you "late". It is a really a joke they stop serving so early. Move on and go to the Copa Club on high street - delicious and truly amazing food and open till late. Do not bother with this work-shy lot. (So obviously cannot send details of when dined here - as they ask - because they were closed!! One more reason to go elsewhere for dinner, they may be thinking only idiots show up)
butterfly X . 2023-11-22
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5th Nov. Rang & spoke to Bethan. Explained the situation that we were booking on behalf of our friends and their dog Bonnie who was seeing Noel Fitzpatrick on 9 Nov. Could not confirm length of stay. Booked for 7 nights. Bethan took all details and advised she would refund any unused days we paid for. 8 Nov. Spoke to Mel to advise the arrival time of Bonnie and parents was unknown due to journey ( from N Ireland). Roadworks meant arrival was at 00.45 am. Mel provided her personal number and went over and above anything we have ever experienced. Waited up to welcome Bonnie and her parents. It did not stop there. Mel ensured she liaised with not only Steph but also myself. Mel ensured when Bonnie and her parents left in the early hours two days later that she arranged a breakfast hamper. A refund for the remaining 4 nights was immediately refunded to me. Bonnie and her parents loved the stay. Mel looked after Bonnie and her parents Took away all worry as Bonnie was seeing Noel F in Eashing. NF practice had recommended HSH. So glad they did. Thank you Mel. Your empathy, kindness, professionalism and customer service was exemplary. A credit to Harpers Steakhouse Haslemere. So glad we spoke to Bethan and she noted all requirements. We will be booking for Bonnies further visits in December so glad this is on the list recommended by NF Practise. Thank you Mel.
Steve Minshall . 2023-11-18
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Lovely experience, friendly staff ,good food. Dog friendly with a dog menu. 🐕
Karen Shaw . 2023-11-17
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My favourite place to stay in Haslemere! Mel and the rest of the team are always so welcoming and friendly, they go above and beyond and it’s much appreciated. The rooms are lovely, and the beds incredibly comfortable. I wouldn’t hesitate to recommend.
Katie Sangers . 2023-11-15
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Wonderfull place to sleep and to drink/wat something. Please to stay on our bikepacking trip
jeroen manten . 2023-11-11
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Mel was great and excellent steaks
Mark Way . 2023-11-09
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Great November night out. Great service from Mel. Thoroughly recommend
Stafford Bent . 2023-11-09
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Great reception by the waiter, found us good seats with our little one and the table was ready set and tidy. Food was good, rump steak was cooked just perfect but the crown jewel were the chunky chips…Must say the chips are some of the best I have ever had in a long time. Well done. We went lunch time during week so we ate at the offer rather than the main menu which was reasonable. Thanks.
Olly alb . 2023-11-06
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Overpriced restaurant with terrible service and poor food. Has the atmosphere of a chain. Steaks were overcooked and same price as a top end restaurant. Service was slow, as apparently they had 1 large party, although rest of restaurant was empty (not a good sign on a Sat night). Still charged 12.5% service though.
Guy Stevens . 2023-11-05
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Lovely room. Quiet and very comfortable and great breakfast spread. And Mel and her staff were so very accommodating and friendly, bending over backwards to help in any way, including squeezing us into a very busy evening meal and sorting out our booking for our next visit with our dog.
Happy Quin . 2023-11-05
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Won’t be going back. My son and I visited today for lunch and order starters and steaks: Sirloin and “prime ribeye” both completely over cooked. Hate sending food back so I kept mine but sent my son’s back. Another steak came completely over cooked again. At £34 you expect it to be cooked at least close to requested. No wonder it was deserted in there. Won’t be going back.
Will Filby . 2023-11-04
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Sadly the service let us down again, it was mentioned that they were short staffed due to sickness, but the staff that were there looked scruffy and were borderline rude. I appreciate they were stretched, but for the price I expect a lot more and a better contingency for staff shortages. Food was average and practically thrown at us. I haven’t been for some time as I was disappointed previously but thought I would give them another chance. Sadly I won’t bother again.
Tara Barnes . 2023-11-03
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They may have got my order slightly wrong a couple times but what I did get was absolutely amazing my compliments to the chef.
Dan Wigmore . 2023-10-29
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Very disappointing. First time coming here, for my birthday. We were constantly ignored by the waitresses, waited ages for our starters and then for the plates to be cleared. They seemed more interested in taking pictures of their Halloween outfits and chatting at the bar than serving their very few customers. 1 other family eating so very quiet time (6pm), they werent rushed off their feet. We waited an hour for very plain underwhelming main course. We werent asked how our food was, wasn't offered anymore drinks, no extra cutlery after our starters. Very disappointing. We won't be coming back
Matthew Neville . 2023-10-27
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Staff were wonderful. Rooms had everything you needed. Little coffee machine, plenty of teas. Nice size room and bathroom. We walked into Haslemere village. Was an ideal stay for going to Petworth, Midhurst and Farnham.
J Sherwood . 2023-10-25
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Popped in with my two young children for lunch. We were served by Mel, who was super friendly and very nurturing with the children. The food was excellent and very reasonably priced.
Andreas Velios . 2023-10-25
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Lovely clean and friendly the staff were particularly welcoming to my little dog Bootsie with everyone coming to see him some of the staff even taking the time to sit with him being a tiny disabled dog he loved the attention I couldn’t recommend this place highly enough for being a pet friendly destination and would like to thank everyone for making our stay so pleasant thank you from myself and Bootsie
jim dunsmore . 2023-10-12
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Pop in today, great atmosphere good food and a wide selection of drinks. Had good conversation with the assistant manager Mel and karyna will definitely come back.
Waz Benli . 2023-10-11
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We had a lovely meal with our family at Harpers Steakhouse on Friday evening and was served by a lovely waitress called Cindy. The food was delicious, the service was excellent and the price very reasonable and they really catered well for our young children. Thank you!
verity willcocks . 2023-10-09
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Was nearly £40 for two roasts received two slices of beef half cold, hard vegetables such as carrots parsnips and even the cabbage. The peas were burnt and black how your burn peas I do not know! And they tried to add a £5:50 service charge as “tip”
Chloe Hornby . 2023-10-07
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AMAZING STAFF! AND HOTEL! Stayed in the hotel for 2 weeks. The hotel is so clean, comfortable and friendly. The staff are amazing. So friendly and can not do enough to help you and make you feel welcome. Mel the assistant manager was so helpful with everything I needed as I didn't know the area and could not do enough to help with that and all inquires. So polite and friendly. Genuine kind manager which is so hard to come across! The bar and restaurant staff Cindy and Terri I had the privilege of meeting was the same. Lovely and friendly. They could not help me enough to help to make my stay feel so welcome and comfortable. Food was absolutely gorgeous and beautifully presented, breakfast and dinner i enjoyed thoroughly. Well done to all. 5☆ for staff and hotel. Would and will stay again.
Scott Boeris . 2023-10-07
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Great place to visit , accommodation is amazing , food and lovely cocktails . Mel and staff are wonderful ! Very accommodating. You must try the Sunday roast too.
Jennifer Thrower . 2023-10-07
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My second visit to this place and I can't fault anything.. The service is great and the staff very welcoming as well. Very conveniently located overlooking the station, so you can grab a pint while you wait ..😜
Pradip Nagpal . 2023-10-04
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Amazing place, amazing service - Cindy and Sam went out of their way to make us comfortable. Thank you guys and see you next time.
Jörg Sobolewski . 2023-10-02
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Very delicious, I recommend it 👌 Cleanliness, fast service and a wonderful view Very delicious, I recommend it 👌 Cleanliness, fast service and a wonderful view
ضي العين . 2023-10-02
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Poor restaurant experience. Quite down market from the outside appearance.
Andrew Joynson . 2023-10-01
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Nice ambiance, we appreciate that this establishment is open till 8pm, as we drove around for 30 minutes looking for a place still serving food. Cindy our waitress was so kind, friendly, and attentive. Their mashed peas were the best I've had in England.
Kathleen Lovejoy . 2023-10-01
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Comfortable room, good breakfast.
Jonathan Lee . 2023-09-27
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Fantastic atmosphere, great selection of food and drinks, attentive service from assistant manager, Mel
James Craig-wood . 2023-09-25
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Warm, friendly, lively, ideal! Mel & Teri served at a 50th special surprise party and completely made the evening for us all. :) Great company, perfect service (they even helped film the big surprise), excellent cocktail mixing and fantastic sense of humour. Harper's was already a good place but Mel & Teri made it even better. THANK YOU.
Tim Braithwaite . 2023-09-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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650 Opinions
I have just left the Barnett Hill hotel, I'm currently still in the car park and I just had to leave a review right away. We came today to have a champagne afternoon tea to celebrate my birthday. The food was lovely the deserts were festive, creative and delicious but the show stopper to the whole experience was without a doubt the staff! Every single staff member we spoke to was happy, polite, fun and couldn't do enough to help in any way. Afternoon tea at the Barnett Hill is an absolute delight, we will definitely be back and recommending.
748 Opinions
The food was so tasty and well presented. Such lovely place with a calm atmosphere. My partner and I thoroughly enjoyed our meals and are already planning a return visit.
306 Opinions
Love this place. The music is so vibey, staff and bartenders are so kind. Drinks are too expensive either. Go to for a night out.