Harko Oriental Buffet Restaurant in Bedford

Went with my girl, there was the owner there an older chinese woman, wanted us to pay up front, when we went back for more as it says all you can eat, she wanted to add an extra £5 to the money we all ready paid, then she said were not allowed any more food, shes is rude and nasty conwoman.

The food.AMAZING although I don't like some of it.its still very good.fresh vegetables.the service is alright the lady Is a bit rude but it's alright service.the atmosphere wow it just gives of this feeling u have never felt before.so my review I give this place 4 stars

If you want to be fat shamed, insulted and chased around by a pit bull then eat here. Walked in, purchased x2 £10 tubs, not the first time. Been here lots of times, previous experiences not great but tonight was the worst. Proceeded to run over to is in front of others and tell us to stop filling our tub up after we had paid. Shouted at us telling us we are greedy then refused my husband to add some sauce to his tub. She was then lingering right next to us after insulting us telling me that I am greedy and should pay £15 next time. Can see why the resutarnt is always empty. I will not be returning and would rather spend the £30 or £40 at the Wok in on a takeaway as I have never been disrespected there. Considering we arrived and there was no food on the trays, the little I did get tasted like it was a few days old. Attached is the picture of my £10 tub for reference - what I paid for. Sorry you lost again, more customers because of your lack of business skills, people skills, cooking skills and disrespect. Your horrid woman and the other reviews I am have just seen also capture that. I will be posting a tiktok review for my 49k followers. Stay tuned. #your greediness will sink your own ship.

Old lady was demanding we couldn’t fill our £10 take out box, rude and terrible customer communication, told us next time pay 15, if you get a container to put food in of course you won’t half fill it, straight rude nasty old woman!

Very unprofessional and rude to customers

Visited here, friend found a raw piece of chicken on their plate. 24 hours later I had the most awful food poisoning symptoms that lasted nearly a week. Seriously avoid this place it's nasty!!!

Very good food and variety but the short asian lady is quite rude, monitoring how much food you take.

Came in with my mates the little employee/owner/women SO RUDE! She hovers and demands to pay upfront before the food Grumpy all the time Won't come here ever again Well i cant anyway cause she barred me for nothing and speaking my mind Evil women.

Wow, just wow. As chinese buffet's go, this is now one of my favourites. If you've read any of my other reviews, you'll see that I travel around the country quite a bit. More so recently, and this place was absolutely gorgeous, the quality of the food was second to none, very fresh, and very tasty too, better than any chinese buffet I've been to! (And I've been to a lot). It's worth every penny. The only thing I would have to say negative is that there could have been a bit of music playing and more choice in deserts. Apart from that. 5 stars. 🤩🙌 Oh, and in the pictures on Google, it says £8.90 but they must be old pictures because it's £13.20 for the lunch buffet. It's still worth it for the quality of food tho.

Absolutely dead on a Saturday night... For a reason, barely anything in the trays.. my friend had chicken only for us to realize the chicken wasn't cooked. Strongly don't recommend

DO NOT COME HERE. I went in at lunch time with 9 other people, upon arrival the food looked like it had been there all day. I had read reviews but gave it a chance anyway. Reviews are correct, all the chicken was raw and when showed to a member of staff they still tried to charge a fee of £5 if you left any food and £10 in the evening. Absolute joke, tiny portions of food left out on the buffet and was monitored by staff the whole time because one of my friends was not eating. Do not ever go to this place.

The price keeps going up but the food Quality keeps going down but what got me the most I have asked for some tap water like I always do The very rude lady with the short hair gave me the evil look and got the Waitress to come to me and tell me they don't serve tap water anymore Even though the people next to me asked for tap water and got it I had to buy a bottle of water witch they charged me £3 for the smallest bottle iv ever seen 😐 I won't be coming back not giving my money if that's how I got treated I don't recommend anyone to go and eat there it's a joke The lady with the short hair is so rude Watch out for her 👀 lol

they charge 5 pound fees for wasting, food was mid and not much variety

For the price this place is a total RIP OFF chicken is 95% of the meat used! Shredded chicken for pancakes on a Saturday night just terrible! Had to wait for most dishes to ne cooked looong

Delicious food, cooked in small batches so it's not sitting for long. Ate way too much. Completely stuffed for under a tenner. Will definitely be going back for lunch again

AWFUL AWFUL WOMEN. As soon as we walked in she was rude and pointed at my son who is 11 and said he will pay adult price. My son has autism and will only eat rice and maybe a few chips. I explained this to her and She still wouldn’t let him have a child’s plate. The place was empty, and now I know why! We had a group of 8 and she told us if we don’t pay for my child to have an adult meal we have to leave (she has a made up height limit on the wall) we had a lucky escape by the sounds of it!! Will never return. She also told us to pay before we eat! She was so rude and unwelcoming. No restaurant I have ever been to has ever been that rude!

The place is freezing cold as was the food not impressed

That small gremlin woman was SO RUDE. I was making my plate, I don’t like to go up for multiple plates so I just have one larger portion. As I was putting my veggies on she comes up behind me and tells me to go sit down because I have too much food on my plate. And then when it came for time to pay they said that starting from today the meal is £18.40 per person even though on the window it says £14. Overall not worth it, food is unseasoned and that small Asian lady is nothing but rude and obnoxious. In my opinion no one should be putting money in these people’s pockets.

Not been for a good few years, but the food was fresh and plenty of it, I will be returning again, would recommend 👌

Love this place one of my favourites in Bedford

I am writing to express my extreme disappointment and dissatisfaction with the service I received at Harko Oriental Restaurant in Bedford. As a customer, I expected to have an enjoyable dining experience, but unfortunately, my recent visit left me feeling disrespected and undervalued as a patron. Harko operates All You Can Eat service and upon reaching the end of my meal, a short Chinese disgruntled woman approached me and questioned why I had taken two servings of ice cream, despite the fact that there is no specific limit indicated for any item on the menu. This encounter left me feeling singled out and embarrassed, as if I had committed an offense by partaking in the service I had paid for. I found this woman’s approach to be not only rude but also fundamentally disrespectful. As a customer availing of the All You Can Eat service, I anticipated being able to enjoy a wide variety of dishes without feeling restricted or judged for partaking in the offerings provided. The confrontation I experienced directly contradicted the premise of the service and left a lasting negative impression on my overall dining experience. It is disheartening to have encountered such treatment, particularly as a paying customer. The lack of courtesy exhibited by this woman has undoubtedly tarnished the reputation of the establishment in my eyes, and I am compelled to share my experience in the hope that it prompts a reconsideration of the approach to customer service at Harko Oriental Restaurant. I must say this is the second time I have experienced this behaviour from the same woman. If they cannot operate All You Can Eat service, they should close down as this behaviour is not acceptable in the UK.

Love that place 😁😁😁 Always plenty, nice food 👍👍👍 !!!!

Food and service is brilliant...

We visited Harko for the first time in a long time and we were very pleased with all aspects. We couldn't fault any of the dishes which were constantly replenished. The customer service was also great and we look forward to next time.

Very good , I’m glad to go every week to eat there . All the food is good. I have been trying everything

I came in today, I was disgusted with the service that I received, very unwelcoming. There was a certain woman that was extremely rude, raising her voice at customers and overall being unaccommodating and disrespectful. I will not be eating here anymore as this is the second time I have been given the same treatment from the same member of staff. The restaurant was also dirty, food marks still on supposedly ‘clean cutlery’ and tables not even wiped. I would highly recommend going somewhere else to eat. Very disappointed

I sincerely wish I could have rated this shame of a buffet/customer service even less☹️. Anyone who has some element of self respect for themselves should NEVER be found anywhere close to this uncouth and wrinkly Asian lady who make it look like you came begging for crumbs. I and my friends had a very unpleasant experience with her. She literally hounded us and the kids there at every opportunity. You could literally see her stare at you with disgust, hoping you get choked on her dumplings. Asked us to leave even before we finished our meal not minding that we paid more than a 100 pound for an all Sunday Lunch. The WORST customer care I have seen in my life. If you are a person of color, make sure you stay FAR AWAY. This is as distasteful & unprofessional as it ever gets. STAY AWAY!!

Excellent value for money excellent choice recommended

Great choice and friendly staff and accommodating.

Great food and staff kept topping it up good value for money. Great for families

This place is an absolute chaotic shambles. This little lady has been nothing but rude and literally watched me and partner eat our food to make sure we ate it then we left some little bits of chicken and she had then come over raising her voice saying we need to pay extra. No good out and what was out was absolutely cold. I wouldn’t ever come back here again. There was also a customers dog rung around the kitchen

Will never go back here!! We were the only people in the entire restaurant to be asked to pay before eating. We arrived around 1.15/1.30pm (1 hour before closing) and majority of dishes were already empty. We waited expecting then to be filled and when we asked, we were told they were not cooking anymore. When I made a fuss saying I have paid yet there is not even the basis for me to eat (rice, chicken, veg) they agreed to cook some. Unfortunately what I did receive was disgusting especially the chicken satay which had a really disgusting bitter aftertaste. I ate the rice and veg. When leaving they tried charging me for the "food I had wasted" no chance... rude service, disgusting food. Go elsewhere if your after some nice Chinese food

Absolutely shocking service Food all Cold Have to pay for what you leave The coke and food and deserts is cheap absolutely disgusting Never will I go back ever

Absolutely disgraceful, food was bare minimum, and whatever was there is overstated, do not believe the price you see online!! Came to just under £100 for 4 people!! Do not go here!

Absolutely despicable. I should have read the comments before hand. The owner is just outride rude and disrespectful. They tried to charge us for someone else’s drinks and when we said otherwise, proceeded to try and charge us for having our own water. This place is to be much better years ago, now it’s run down and shabby. The food was kept on running out and mostly lukewarm

What an absolute rubbish place.Asked if they could measure a nine year old to check if she was below 1.4metres tall….this would qualify her paying an adult rate.Previously they have asked for food to be paid for before hand to ensure we don’t run off and do not waste food..That very day we saw a rat run across under the serving dishes.The staff are so rude.It is beyond me how they are still open.

Wandered in for lunch today, looking very scruffy as I hadn’t planned this, greeted politely and taken to the till (as per the new policy) I don’t mind paying in advance, in fact I prefer it. Courteous, helpful staff, nice clean environment. This place always looks so dark from the outside but it’s actually light and spacious. All the food I selected was delicious, too much chicken on the menu for my liking but you can’t please everyone. I will definitely wander in again.

I went to have a buffet and the quality of food was so bad. I went back home and l had a upset stomach with diarrhea. I will not recommend going there.

Absolutely disgusting. The food was horrendous I’ve been sick for the past 2 days. The service was very poor they were just waiting around doing nothing. Drinks were flat. Very very quiet only 2 tables of 2 (including us). Never going back. AVOID!!!

We visited as a family to celebrate a 40th birthday. The staff were friendly and welcoming. A good choice of food which was replenished throughout the evening. Nice selection of desserts too. They let us bring our own birthday cake in and were more than happy for us to enjoy it after our meal. I was a little apprehensive about visiting after reading the reviews but we all enjoyed our meal out tonight.

STAY AWAY FROM THE BUFFET!! There was no food left when we got there. Had to ask multiple times when more food will be coming out. Rice/ noodles not cooked raw ! When new food eventually came out they just mixed it in to the old food . The old lady stopped me to telling me why we wasting the food what the kids left in the plates “ Because wasn’t cooked properly and the taste was terrible we seat 30 minutes an left , for how much we paid she shouldn’t stop me , first check your quality of food and costumer service !

people attention I didn't ask for drinks and the old lady at the cashier charged 2 drinks + 2 buffet and didn't give me the receipt! I'm going to denounce this restaurant tomorrow for denying a receipt and not paying taxes to the government.

Delicious, fresh oriental food, a well-stocked buffet, a large selection of dishes. Cheap

Very expensive and very disappointing, never going back there

Been a few times. But you need to watch your bill. The last time the price seemed to have gone up again. They just seem to try and charge what they like if they can get away with it. I knew my bill wasn’t correct. When I added it up and told her. She suddenly decided the extra was for service charge. Even though I had never been charged this before. And nothing anywhere mentioned a service charge. Think she just made it up because I caught her overcharging.

Good value all you can eat buffet

Terrible customer service, owner follows you counts how many plates you use. The service is a joke!! Threatened to charge extra for eating what we paid for. Stay away if you want to eat in peace. Food itself is mediocre, Lacks variety and very little options to choose from. For that price there are several better places in Bedford !

Terrible customer service, owner follows you counts how many plates you use. The service is a joke!! Threatened to charge extra for eating what we paid for. Stay away if you want to eat in peace. Food itself is mediocre, Lacks variety and very little options to choose from. For that price there are several better places in Bedford !

Spent a couple of days in Bedford and only went here due to the Google Reviews - which I'm not now convinced are all real. We arrived about 5:30 / 5:45 and when looking at the Buffet it was obvious some of it had been left over from Lunch. Anyway, my wife and I continued and I left on my plate three small bones from the ribs, a partially eaten Crab Claw which was almost inedible, three pieces of chicken satay which were tough and, again, inedible, then shortly before we were about to leave I moved a very small amount of rice from my wife's plate on to mine. Went to pay the bill and couldn't understand the amount. After ten minutes of insisting I see a breakdown, they finally printed out everything and I had been charged an extra £10 for 'WF'. When I asked what this was they said 'Wasted Food' and showed me a sign on the wall saying customers will be charged an extra £10 if they waste food. Obviously, I refused to pay for this 'Extra' but it still took an additional 10 minutes of arguing until I received the correct bill (frankly at this point I should have just refused to pay but I don't do that) I then felt really sorry for a very large party who had children trying all different dishes and leaving what they didn't like. Isn't this the point of a All You Can Eat Chinese Buffet' ??

Poor buffet and the old lady call my friends boys naughty. They are autistic kids. The management need to learn a lot about inclusion. And how to respect customers.

Wasn't the best 😕 bit cold for 12pm at opening.....

I was really surprised about the quality of the food considering this was a buffet. Really enjoyed our meal and I will definitely be going again. Only negative, it can be quite expensive if you have children that don't eat much.

For the pricing off the buffet it was quite poor considering they run out of food quick and take a while to stock back up. Everytime I’ve been I’ve had a bad stomach after and not felt the best but will always give this buffet a chance, I’m not the only one that says about feeling sick or actually being sick after the meal or next day?

I've eaten 3 Lunches here now, and enjoyed them all; with none of the issues some customers have experienced. Service is efficient rather than overtly friendly, but once we had a table and a drink there was nothing else we needed until check out. We have never been asked to pay upfront, but can understand why this may be done in busy periods. The buffet was very well manged, and food hot, topped up little and often, the way it should be. Yes the pancakes are tasty chicken and not duck, but there are also good veggie, beef and pork options - the latter being particularly good. For a cuisine not known for its desserts the menu options here was I thought excellent, and if only the fresh fruit was authentic, what's not to like about cheesecake and green jelly?

Went here as a family trip with my 2 children & was a lot of money for what it was. Food had been sat in hot hold for ages & was soggy. The prices was not even advertised and wiped off of the window so you didn’t know how much anything was until you’d finished eating. My children aged 2 & 5 couldn’t finish all of their food they left a small amount on their plates & they kept all of the wastage and said this is what you have wasted usually they charge £10 for wastage on an evening but they didn’t charge me for that just made a point of collecting it all and showing me. Very rude staff, disgraceful services kept watching us eat all evening. My daughter accidentally knocked a plate off of the table (she’s only 2) and they charged me £20 for this even though it was a tiny little side plate & clearly an accident. Will be avoiding at all costs now what a shame as this was a first time trying this restaurant. Never again, rude & not family friendly at all.

After the pandemic, this place, in my opinion, has lowered the level and increased the price.

Friendly staff, food could have been warmer and a bit more variety. Also, no parking available, only street parking. Toilets are in dire need of repair.

Very disappointed with our visit. We went for a Sunday lunch.There was barely any food available so I asked the waitress if they are going to bring any food. She said if I wanted more food I should come back at 5 pm!!!! When I asked her why are we being charged the regular price if there was nearly nothing to choose from, she started being rude and shouting at me in front of other customers. Apart from that, place was cold and Coca-Cola flat. Avoid, avoid,avoid.

Average food, shouting at children, warned about waste charge for clean plates. Disgusted by the customer service!

Goog food as usual! They increased all the prices with £1-2.

Got turned away at 21:00 even though they close at 22:30

'All you can eat?!' If it's there!! Sunday evening. No pancakes, no hot and sour soup. Spent the rest of my stay trying to eat the tepid remains of the 'buffet'! Finally complained, and was further insulted when the manageress made a comment about my eczema issue. Feel like going to the press. Only positive was the glass of red!! Total bill for this humiliation: £21.50. Like Fawlty Towers on steroids AVOID AT ALL COSTS.

It's best to say what I feel. No pancakes, no hot and sour soup. Spent the rest of my stay picking through the tepid remains of what was left. Finally complained and was further insulted by the female manager, who advised me about my eczema issue. COOK THE FOOD, AND I'LL SORT OUT THE SKIN ISSUES; AFTER ALL IT'S NOT YOUR PROBLEM. AVOID AT ALL COSTS!

Clean and comfortable food was good but not in your face flavor

Went in for take out.Really bad service pointed to the menu as to what I wanted was given the wrong order was told it was my problem. And wouldnt change the order so had to pay for another dish that i wanted.Ordered curry sauce Instead of sweet and sour with chicken balls and was told I didn't then she went to get sauce from the buffet bar not fresh from kitchen. Was told it was my problem. Absolutely rude and terrible customer service. Will never go here again

Food was absolutely disgusting staff was ever so rude flys all in the food never again don’t waste your money

Good value, eat as much as you like.

Ok i have been here twice with a friend and both times it has been excellent. No problems with service, food quality or anything else. The desserts were certainly better than the average in an Oriental Restaurant. I understand there have certainly been issues with customers leaving without paying so i can see why that would be an option.. I do wonder with the similarity of phrasing with some of the negative reviews whether something of "a takedown operation" is in progress

Awful time. Ruined our New Years Eve with abhorrent staff and food poisoning (frequent, judging by this restaurant’s reviews). Staff insisted the fried chicken wings were marinaded… see the pics and judge for yourself…. RAW CHICKEN It was handled awfully by staff who told us “go to the hospital if you feel bad”. Not so much as an offer to reduce the bill. After we were told to leave following complaints (and paying full price) the Manager (lady mentioned in other reviews I assume) told us to Pi** Off, with the cook coming out asking “do you want to fight” You couldn’t pay me to go back to this shambles of a restaurant. Appalling experience. Reported to Environmental Health. Vile vile place.

Nice place and nice staff just hygiene level could be better!!

Quiet, smaller spread, wanted more veggie choices.

I recommend this place. Food and service very good.

Good and tasty food, could be more to choose from but still yammi

Disgusting place. Walked in only to be told to pay now because of the way my partner and his friend looked, not too happy about being treated like that but...we paid. Took a bit of our food and it was stone cold. Asked for a refund and was refused, police called. These owners are rude, disrespectful and completely out of order. Do not waste your time going here, you will be very disappointed

Good quality, all-you-can-eat buffet. Decor a bit worn here and there but its on our favourites list now.

Top class service and food .. a friendly.. excellent so clean

Nice place looked really clean staff was very friendly asked me if everything was OK I was fully satisfied.....

Excellent food. I didn’t like chow mein until I had this one. Converted. Everything is perfectly to our taste, hence 4 or 5 meals from here. They don’t do delivery anymore and only really accept phone orders because of previous setbacks. These people have been in Lime St for more than 30 years which speaks for itself. Their buffet is always good to excellent, open and airy. Recommended.

Ordered on just eat to collect and they tried to charge extra upon collection even though they didn't mention anything on the phone !

Honestly wouldn't recommend anyone going here, especially if you're a person of colour. As soon as we walked through the doors, my friends and I felt extremely uncomfortable with the manager and staff constantly staring at us throughout our 1 hour stay. Staff wasn't too friendly either but i couldn't stand the constant staring even when we were eating. There really isnt much food choices for the amount of money i spent and you have to pay a ridiculous 5 - £10 fee if you don't finish all your food. Like I said, i wouldn't recommend this restaurant, you're better off finding a much better buffet or saving your money and buying a well known takeaway.

Quick buffet, reasonably priced, great selection

Tasty plentiful buffet, decent & reasonably priced wine, attentive service & a good atmosphere.

Went there for family meal, me and two children (11 & 7 years old). I decided to leave when they have told me that I will have to pay an adult price for 11 years old girls. I said that she is a child not an adult and I said that is not right, child is a child, so I have been told that I can leave if don’t like this. So I left. I have been there many times, but this time was so disappointing.

Harko Oriental is our top pick for Chinese food when we are in Bedford. Staff are friendly, polite. The restaurant is clean & sanitised. Prices are good for the lunch time buffet. Couple of options for vegetarians. Good selection of food/ deserts. We recommend.

Luke warm food and the doors were wide open so the building was cold. Wouldn’t go there again Deserts if you can call them that were terrible.

We have just returned from a lunch for 17 people 11 of whom have learning disabilities...and to say we will not be returning is an understatement. We were told to pay on entry before consuming the food., nobody else had to just our party...WHY????.... £14...

Very poor staff were full of attitude stay away , I'll never return nor would I recommend to anyone

I went for lunch ,not only do they have weekend prices on friday, my 10 yr old daughter is an adult? my 6yr old eats nothing! my 10yr old is a normal 10yr old girl? so thats £59.50 with no drinks for a lunch? i...

It used to be my favourite Chinese, but it has been worsening over time. I don't think we will be coming back in the near future.

Went in there with the kids whos 1.5 years old and 3 years old they asked me to pay full price on them as well even if they dont eat as one of them still on baby milk other is vegetarian soaybe bit of noodles . But refused to pay as its absolute rip off. 65 pounds to eat in for 2 adults and portion of noodles .

Beautiful atmosphere with ok food. Very average service, amount advertised on menu different to what is charged.

In the most respectful manner I was not pleased with the food this time round. Usually your food is always fresh and steaming hot on this occasion it wasn't. I asked for Thai Red curry (chicken) not just veg in Thai Red sauce, maybe there must of been a misunderstanding but the other problem is the total on the website for my food was £30 I was charged 33.60 this wouldn't of been a problem if I enjoyed my food. It wasn't fresh. I do admit the order was repeated to me before giving me the food but once again the quality wasn't there.

Most recent visit was today. Food still good with friendly and efficient staff £11.50 per head for buffet.

We have been here quite a few times over the years but today was terrible. We were greeted warmly and was shown to our table. So then we went to find some starters- nothing but mainly empty dishes and crumbs. Took it up with the...

Amazing all you can eat place, I took my oldest daughter there for a meal and we both enjoyed it , reasonable priced good selection of food would definitely eat here again :m😁

My Partner went here on the 30th August and has been throwing up all night. Avoid this place as your likely to get ILL, Reported to environmental health services.

Without doubt the worst Chinese buffet ever. No crispy duck pancakes. I even called in beforehand to be sure that duck and pancakes would be on the menu. No. Chicken, not Duck. Ordered a bottle of Rioja. A house wine arrived. My fault for not...

I went with 2 kids, lady complained that kids had left too much waste (handful of noodles) and then said she would charge us next time. Food wasnt refreshed very fast at all.

Excellent food, excellent service, reasonably priced! Had a perfect experience! Very happy customers!

Great food, service, price and quality! Nearly didn’t attend due to a terrible review. Glad I ignored it and tried Harko for myself! Kung po chicken is recommended! Absolutely delicious! Food in abundance and air conditioning was a bonus! I’ll be back with friends and...