Harbourq in Cornwall, Isles of Scilly

This is local to us and we have previously enjoyed taking visiting friends here knowing you pay over the odds for mediocre food but you pay for the location. Tonight was a whole different story and we won’t be back. We waited a long time for food despite ordering earlier than most. The fries were cold and the Mac n cheese was literally served straight from the fridge. The staff apologised and warmed it up. We ordered the BBQ meet Taco’s. Each Taco had one piece of fatty pork that was disgusting (see photo) and not worth anything near the price and just thrown on a tray overhanging the edge. Staff are friendly and polite and were constantly apologising to customers around us. The table of young girls next to us were told they didn’t have any of the meals left, after they had delivered all the other meals so they had all finished before hers arrived. Staff were forgetting order and getting them muddled. There are so many better places to eat, if you are here on holiday or local please choose elsewhere. Such a shame when it could be so great like it used to be, great location, let down by the food.

Really disappointing, I live locally and went for a treat as the sun came out 🥳. I was so hoping after it being pretty terrible last year for food that it would have returned to the outstanding food of 2022, but alas no 🥲. The meat was just awful, so fatty. The dirty fries that I so loved in 2022 of pulled pork is now fatty globules of inedible meat. Sloppy fries covered in mostly spicy baked beans and mac n cheese. The tacos my boyfriend had pretty much the same. We left as much as we ate. It's such a shame as the location and day was perfect. Please hbq sort out your meat and bring back the 2022 chef 🙏

I’m a local and have been going to HBQ since it first opened. We always look forward to it opening after being closed in winter. We went down this evening for the first time this year and it was awful. When it was first opened it was amazing we always got the low and slow meats dirty fries you got lots of pulled pork, green pesto, gravy and garlic aioli. As years have passed the portions have got smaller and the prices have gone up, we didn’t like it but it’s understandable with the cost of living but we went today for the first time this year and it was dreadful. The chips were covered in spice my mouth was on fire they no longer do the low and slow meat dirty fries so we tried the ultimate fries and it was horrible, it’s been bulked out with Mac and cheese if you can even call it that beans, you get hardly any meat anymore and no garlic aioli or green pesto and gravy all the things that made it great! We used to get a jug of pimms to share this time we didn’t even bother it’s £26 now! I can buy an entire bottle for that. Bring back the original HBQ that we all know and love! Safe to say I won’t be going back again unless they sort it out.

Shocking food at shocking prices! We live locally and it’s disappointing to see the prices and portions this pop up are serving. A once great spot is now a tourist rip off. If you’re staying in the area don’t bother, read the other reviews and go elsewhere. If you want to pay £15.50 for some tacos served up by a teenager on minimum wage then maybe it’s for you, if you want decent food at sensible prices then move on! Such a shame as it could be great, and clearly it’s only open in touristy seasons for a reason!

This lovely little restaurent is right on the Charlestown water front. They serve a wide range of BBQ food which you can have in a wrap or with a roll. The food is tasty and well prepared. There is plenty of outdoor seating.

Great outdoor eatery, loved the dirty fries with a pint of cider, quite a queue that shows how popular it is. Large portion of fries covered in spicy beans, burnt ends of pork, sausage pieces topped off with sauce, cheese and shredded pink onion, delicious.

Tasty meal in a beautiful setting. Ultimate dirty fries full of flavour and very good value. Husband had halloumi on flatbread which also looked great. Great service.

What on earth has happened!!! As locals we waited all summer for Charlestown to quieten down before we paid our usual visit to harbour Q . We were thrown by the order at the hatch and grab a table change . It was busy, the choir were setting up so there was a constant long queue. I had finished my meal before my husbands arrived ( which was forgotten) but we were chill 😎 even though the girl delivering our food was miserable and didn’t utter a single sorry 😞 We loved the choir and the atmosphere, finished our drinks and went to return our six cups for a refund ( we have so many at home from our previous years visits) At the bar my husband asked for a refund , the young lad asked his colleague about the refund to which she told him to f**k off ! My husband wasn’t sure who she was talking to so said” sorry , you want me to f***k off? The young lad said no , sorry she meant me ! To which my husband replied “ you can stick your refund “ and walked off absolutely gob smacked !! If any member of my team used that language at work , I would be mortified!!! We won’t be returning, I’m gutted as I loved it there. The whole queue thing doesn’t work and have you ever tried eating food with a kinife and fork in a small paper bowel . Half the customer service , half the portion sizes but double the price . No wonder us locals don’t venture out any more .

Visited the place twice during our week in Charlestown. Once for evening meal and second time for lunch. The food here is great for those who enjoy Smokey bbq flavours. The staff are friendly. The dog even got a treat.

During our 2021 fortnight we probably spent over £250 at this street food place. Arrived today for our 2 weeks away and felt it was too chilly to sit outside. After queuing for 5 minutes was told we can’t have 2 portions of loaded fries and they don’t do takeaway. In 2021 was not a problem. Portions on tables looked a LOT smaller than they used to be as well. Not getting any of our money this year

First of all I would like to say a massive thank you to all members of staff at Harbour BBQ for making our experience so wonderful however I have to congratulate the young lady behind the bar yesterday for handling such a difficult situation with grace and respect, having previous experience in hospitality I can understand that customers can be darn rude and display no respect towards workers. We were a few spaces behind in the queue when a gentleman seemed to become rather agitated and rude towards the member of staff on the till and the young lady who was at the time pulling pints stood in and defended her colleague. This composure and ability to deal with this (I believe she was only young) was absolutely admirable, her manager should be proud of having a member of staff with such professional self control and the confidence to protect her co-workers. What a fantastic young lady, I believe she will go far and I hope the company is recognising her for her efforts. She was able to disregard the situation and continue with her smile, serving and making conversation with customers. And for the idiot that caused the situation I hope you feel proud of yourself!

Came across HarbourQ (HBQ) whilst looking for somewhere to have dinner with the family after our visit to The Eden Project... Between us, we had Low and Slow Beef Brisket (burger and dirty fries), Ultimate Dirty Fries, Squid and Hummus... Absolutely amazing food, brilliant staff, amazing venue, and views. 100% recommend HarbourQ, and going by the number of people there, I won't be the only one.

Loaded fries were amazing so many flavours going on in one bowl . Well priced and nice pint too would definitely return again

Bangin food, halapeño was helpful with menu’s suggestion and had his special on the menus. Best food I’ve had definitely will come back

Visited during July, weather wasn’t great so not mad busy which was nice. Wife and I shared the bbq beef dirty fries and they were lovely. We were recommended to visit by some friends who appeared to have huge portion sizes from a picture last year, but in fairness what we had was fine. Value for money was a bit questionable, but really tasty non the less. Found the general thing across Cornwall this time of year is service from the year round staff is great, seasonal staff appear not to give any care. Would return again as great food.

Just try one more time my wife said - and just as poor as the last time. Such a shame! Such a great setting, such a great opportunity and such a let down from last year. I don't understand how there has been such a change from last years success to what HarbourQ is currently... A real shame that no one is reading and taking note of customers comments.

Absolutely flipping gorgeous. What an amazing evening I have had. I visited HBQ tonight (July 6th) as it was a lovely day and I was greeted by the most smiley, beautiful young lady. She was so helpful and attentive, more than happy to explain the menu to us and had an amazing attitude. I can tell she has an amazing work ethic and I hope her manager is giving her some sort of recognition for her attitude. And well the food was just to die for, I cannot seem to understand where these negative reviews are coming from, there’s no doubt that I will be coming back and recommending this place to all of myself and my husbands friends. Absolutely amazing, great scenery, great food, great company ☀️🔥

I know that covid has hit businesses hard, prices have gone up and portions have gone down everywhere...... BUT..... i used to eat here a lot when it first opened and you'd have a huge tray of food and it was amazing. Visited a couple of weeks ago and the portions have become so tiny in a little box, just a few pieces of meat. The food tastes very good, it's delicious, but it's not good value for money anymore, very expensive for the portion size. Disappointed and sad 😔

We have eaten here twice before in 2021/22 and made a special trip to eat here again as it was so good. What a disappointment this time! .. The BBQ with flames wasn’t in use, just a van cooking the food, there is no presentation whatsoever, the menu has changed drastically and it is now basically find a seat and order at the window creating a long queue. Once served we found ourselves with a small sad looking burger in a brioche bun standing in a tiny cardboard dish with not so much as a lettuce leaf for company our chip portions were served the same but had to be sent back to be reheated .. it was shockingly poor and there didn’t seem to be anyone in charge to complain to.. the management need to address the situation because a lot of these bad reviews are from repeat customers who are just as shocked as we were! beautiful setting but keep on walking by to the other establishments situated around the harbour we saw some lovely food and at other eateries and wish we hadn’t assumed that HarbourQ would still be amazing.

Absolutely rubbish, what a waste of money that was. The setting is amazing and the idea of barbecued food there was great BUT the food was dreadful. I had the bbq chicken burger style, well it was just a load of old slop, with a tiny bit of over sauced chicken in the middle. My wife had the halloumi on flat bread, there was hardly any salad with a big pile of onion swimming in sweet chilli sauce. Bad bad bad . Chips were nice though.

Food was delicious and quick service. Whilst they are on the pricey side the serving sizes were decent. There was a good range of vegetarian and vegan options and a wide variety of drinks including slushy cocktails

Was very disappointed that we went down before 8pm and they had stopped serving food when it states open until 9pm. It doesn’t state anywhere that they stop serving food before 8pm😡

Wow, all I can say is wow. I visited Harbour Q yesterday, Tuesday 30th, with my partner and we didn’t have the most straight forward order (we’re very picky oops😂) however the young lady behind the till never stopped smiling and never once showed remorse...

One big disappointment! I visited this place a couple of times back in 2021 and it was amazing. Couldn't wait to be back in Cornwall to go there again and for sure I will never be back. Ultimate fries used to be served on a...

Management please take note, the new system away from table service is a really bad move. The queue is sooo slow, really off putting for lots of people. I have eaten here many times over the last couple of years and it has been great...

Loved HarbourQ last year - visited many many times, but not sure the changes this year work for me at all! And prices - 3 tacos, 2 chips, a pint, ginger beer and a cocktail - £70 is up there. Anyways - the changes! Table...

Brilliant staff excellent service. Food was incredible. Wonderful view while you eat your food.

Charlestown is a lovely historical small harbour which we have visited over many years. Over the last few years numerous eateries have opened around the harbour including HBQ. We turned up on Sunday and ordered two flatbread’s. The place was busy but not packed, anyhow...

I came to harbour BBQ this evening and it was impeccable service and fabulous weather ☀️🕶️ I was with my husband this evening I had the squid and he had the hummus it was just yum yum yum😋! The two lovely ladies (one named Emily...

Charlestown harbour itself is stunning but HBQ food hut is very poor quality for the money, been going there 2 years so thought would try again this year only the portion of food has halved for the same money, asked staff why, their response its...

Spent a week in Charlestown and ended up going here three times with my children. The food was fantastic; loved the low and slow pork shoulder and the koftas, not to mention the slaws and pickles...the crispy cauliflower is amazing. The kids meals were also...

Great location and delicious food. We were seated quickly, the service was great, and we decided to eat there because we walked by and the amazing smell of the food cooking made us turn around and ask for a table. We ordered shawarma and the...

We loved it! Unbelievably tasty food and helpful staff. Beautiful setting and so relaxed. Will be telling everyone about it!

Cheerful service and delicious food and good beer right on the harbour wall of beautiful Charlestown. Great vegetarian options and everything is so tasty. If you're hungry have the loaded fries. You will not regret it! Top notch frozen margaritas too.

My wife and I recently visited HarbourQ in Charlestown Cornwall. I can honestly say this is by far the worst meal we have ever been served. We ordered the mixed meat and some fries. What arrived was over cooked small portion of chicken a tasteless...

Fabulous spot for cocktails.. while watching the local kids jumping in the sea .. and food excellent also.. what’s not to like

Waited by entrance, not seated. Approached bar and were rudely told to wait at sign. Girls read from scripts and act like it’s hooters. Asked for water for our dog which was forgotten about. £8 for a tiny cup* of an unknown white wine. Bye.

Lovely setting and the food was super tasty! We shared some tacos and they looked lovely when they came out! Thank-you, we would recommend 👌

The food at this harbourside pop up bbq never disappoints. We live locally and there is no where better to dine on a sunny evening. The staff are welcoming and organised. The food is fresh and tasty.. Thanks again

Sitting right on the harbour, eating a mixed meat tray, tacos and dirty fries. We all agreed it was one of THE best food experiences we've ever had. We're not that into 'posh' food, but we do appreciate tasty combinations and this was just great....

Came upon harbourq by chance. Ordered the pulled pork tacos and fries. Staff were very friendly. Quick table service. Charge £1 deposit per cup which you can get refunded or keep the cup. Great idea as cheap souvenir and outside seating so can imagine cups...

Fantastic food, had the meat platter generous portions and full of flavour 😋 would definitely recommend

During our week holiday to Charlestown we ate at HarbourQ on numerous occasions as it was just so good! The food is fast, fresh and fabulous! I would especially recommend the fish tacos and loaded fries

Lovely lunch today. We both had a Tray, his with BBQ pork and mine with falafel and roasted spicy cauliflower. Served with coleslaw, red cabbage, homemade potato salad and tortilla chips. Both delicious and filling. Sitting on the quayside in the sunshine this was a...

We first came here in September 2020 and the food was so good I spent the next 12 months desperate to try it again! Luckily when we came back last week, they were still opening as long as the weather was good. The food is...

We popped in on Friday for a quick drink. We had frozen cocktails, wine, pimms and beer. We had some fries and bread and humous to share. It was great setting, fab weather. Struck lucky this time as we tried to get a table in...

Saw the dirty fries earlier in the week and had to come back to try them - they were amazing and well worth a 30 kinute drive. Staff attentive without being overbearing. Definitely worth a visit if you are anywhere nearby.

Popped into Charlestown to have a mooch round , ended up here for a bite to eat , not only a riot of colour but a riot on the tongue, absolutely fantastic mix of flavours . Staff all on point and attentive, well done all...

Amazing food dirty fries are what we ordered so much had to share them meat platers are divine staff were great always served us with a smile

We just went for a drink but decided to stay for a meal. We personally found the waitress really friendly and helpful. We shared a “Dirty Chips” which was excellent Great setting next to old boats in harbour. The food came very quickly although it...

I mean.....just look at the picture, big fat juicy tacos. Absolutely fantastic. Will have to try the dirty fries next as the table opposite had them and they looked incredible. Back soon

My sister, nephew and I were looking for somewhere that would cater for vegans. Not just offering chips and corn in the cob. Harbourq is situated all along the harbourside at Charlestown. We we taken to a lovely table with an umbrella which was good...

Visited here with my boyfriend while wondering around the Harbour. Band was playing with a name "Off the Hook" must say it was a perfect ending to our perfect holiday. Food was presented amazingly and lovely to oversee the whole Harbour. Best of luck. Thank...

Whilst in Charlestown we explored the harbour and found ourselves at Harbourq. It was at the entrance of lower harbour and somewhat ‘blocked’ the path through. Thankfully we saw that we could walk through and so decided to stop for a drink. The service was...

We didn’t even end up eating here or staying as the staff were so rude and the prices of the food were astonishing considering they were coming out on plastic plates. We waited around 15 mins for it to open as the kids were so...

Ate here after a morning on the beach. Staff rather abrupt and to the point, food literally served on the plastic tray. Not great to say the least I am afraid, won’t be coming again, poor value for money.

Great street food next to the harbour served on trays or to take away. Delicious sweet potato tacos and loaded fries. We had lots of lunches here during our 2 week holiday washed down with aperol spritz and offshore pilsner. Missing it so much now...

The food is genuinely poor. We had a children’s meal, one of which was a hot dog. The sausage was burnt to a crisp…beyond charcoal. The pulled pork had large pieces of fat like jelly. It’s a shame, it could be great if they could...

Visited Harbourq early evening with family. Had a take away previously when we visited Charlestown previously and they forgot one meal but gave them benefit of doubt. Same issue again this time. Family had 2 tables and each family group ordered for their own family....

Terrible food hygiene observed 2 Aug 21. BBQ man, in plain view to the public, picked up swept floor rubbish with gloved hands, let dog lick his gloves, carried out numerous general duties, used his mobile phone and handled raw and cooked food all with...

Lovely food but attitude of staff absolutely stinks. They’re rude, ignorant and disrespectful and this isn’t the first time we’ve experienced their shocking service. We live in Charlestown, a stones throw away from the harbour and have bought our family and friends on multiple occasions...

We arrived in Charlestown this afternoon and went for a walk around the harbour. As this was our first visit we were unaware that it was a bar as the sign on the gate was not visible when open. We walked through the open gate...

Visited twice over the course of a weeks holiday with family. Plenty choices of food and no-one was disappointed. Be prepared to queue for a table as you can't book. Service was speedy one night and then slower the second but this came with an...

Great outdoor spot, menu consists of various bbq options. On trays, tacos or bowls. Had ultimate dirty fries and loved it, great portion sizes too. Right on the harbour wall. Be aware of the £1 charge for a glass with your drink as you have...

This has sort of become a regular haunt of mine since my first visit a few months ago. Beautiful slow cooked meats and fried fish on a BBQ, in this alfresco-only dining spot, overlooking the popular Charlestown Harbour. Such is the popularity, they've recently expanded...

Amazing food, with a great view and a great vibe! Best thing about this place is most certainly the food, great variety! Definitely recommend to all!

Nice place for a drink and bit of fresh fast food. Had the dirty fries a few times. Always good to share. But what’s going on with the pricing. 20% + on everything over night? Fries at £8 ok, fries at £10+ tooo much! :(

Just love HarbourQ! Visited a few times now and haven’t been disappointed - it does what it says on the tin!!!!! Good eats - fun and so filthy. A tip for you - tip the waitress when you pay! Many seem to forget this and...

Food was great, tasty wholesome and plenty of it! A nice take on Mexican American Mediterranean BBQ fusion. Service was quick and every server we dealt with was cheerful and helpful. Really couldn’t fault them. Oh and lastly location is fab literally in the edge...

Longstore operates the pop-up HarbourQ at the harbour. Great location to enjoy drinks and sun but please don’t eat here. We had hot dogs at £14 each. Quality was the worst I have ever experienced, with spongey sausages containing veins and gristle. I can only...