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3.3

Based on 30 opinions finded in 2 websites

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Nº 3082 in 3395 in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..cream
Score

comment_iconOpinions

Good Ice Cream, But Skimpy on Portions The ambiance at harbour delights was inviting, and the variety of flavors did not disappoint. However, the portion sizes left something to be desired. It might just be the smallest scoop I've ever had in the UK. The quality of the ice cream was good, but when you're paying a premium, you'd expect a more generous serving. The staff was polite but didn't make up for the stingy scoops. If you're not super hungry and just want to sample some decent flavors, this place is okay. But if you're looking for value for your money, you might want to look elsewhere.

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Ethem Dere . 2023-09-02

MORE AT Google

We had crepes and ice cream. Portions were very large - in fact the two scoop ice cream was too overwhelming and we wished we had only asked for one scoop. However everything was absolutely delicious. Service was friendly and reasonably quick. Prices were steep - but you do get a good size portion for your money. We would prefer to cut portions sizes and prices accordingly. I’d recommend sharing where possible.

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Tracy . 2023-08-25

MORE AT TripAdvisor

Very overpriced for basic ice cream...the lady put an oversized scoop on a cone for our 5year old and it fell straight on the floor and she point blank refused to give another scoop!

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David Burton . 2023-08-19

MORE AT Google

Amazing milkshake from here, love the choose your own options for everything as a lot of the time I might not want something from the listed items in that order. Ordered myself the lemon and sugar crepe, so much lemon put on it. Might be the first time ever I've ordered one that had too much lemon on it.

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Blue Butterfly . 2023-08-13

MORE AT Google

The ice cream was quite good, the scoops are huge but can also be more expensive. The cookies were quite hard

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Dome . 2023-08-05

MORE AT Google

Order x12 mini donuts for around £6 and they were microwaved! Not good enough, I'd expect these freshly made for these prices!

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Mrs Foster . 2023-08-05

MORE AT Google

Very dissapointing service. Within 2 seconds of ordering, the lady behind the till passed us my 4 year old's ice cream which dropped out of the cone straight on the floor. With no ice cream evident in the cone you could see, it had not been pressed in at all. I politely asked for a replacement scoop and was told to pay for one if I want one. I explained that it was just a small scoop that could have easily been replaced and I'm sure insurance covers those small amounts and I don't want to leave my 4 year old upset on the first day of her holiday. She refused, so I asked for the manager. The next lady came and said I don't have the authority to replace scoops and the manager would say the same thing. I then paid again and said that I didn't want the rest of the ice creams that I was yet to be handed. Unfortunately, they have lost my custom for the rest of my summers in St.Ives. Poor service, understanding and friendliness.

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Jess O'shea . 2023-08-02

MORE AT Google

We only went here because it is the only dessert shop open later than 8pm in high season. We actually wanted a sweet treat from Jus' Desserts up the harbour but it was closed, so resorted here after having dinner out in town. The shop is run by 16 year olds who haven't a care in the world - no urgency or passion whatsoever. We ordered 4 ice cream cookie sandwiches, totalling £22. The front of house girl was sweet if clueless; she writes down the orders and gives it to the rest of the team, and then takes payment. We patiently waited 25 minutes before saying something - how long does it take to scoop some ice cream and wedge it between 2 cookies with some chocolate sauce? I gave them the benefit of the doubt as I naively thought they might be making the cookies from scratch... of course not! The cookies are in the back turning stale, waiting to be used. It turns out the piece of paper with my order on hadn't been passed onto the team member who assembles the overpriced cookie sandwiches (£5.50 for 2 cookies and 2 scoops of ice cream). After alerting the front of house girl that we hadn't received our order it was clear the shop is chaotically run with no order or control. Although the dessert was delicious, it wasn't worth waiting 29 minutes in total to receive, as it was gone 10pm, dark and raining by the time it was ready. I won't be coming back. Definitely better dessert shops along the harbour/The Wharf. It does well by being open later than its competitors, so don't let the queues and crowds in the evenings fool you!

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cookiebiccy . 2023-07-26

MORE AT TripAdvisor

Great place on the harbour front for ice cream and crepes. Had a nutella and strawberry crepe portion size is huge and tasted amazing. Staff super friendly. Can’t wait to return again next year

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Jessica Stuart . 2023-06-07

MORE AT Google

Amazing holiday topped off with a different Dessert each night Personal favourite was the Nutella and Strawberry Crepe See again in August 🍦🍦

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Matt Ward . 2023-06-07

MORE AT Google

I had the cookie sandwich and it was insane!! Really enjoyed it and will definitely be back when we visit St Ives in the future.

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Olivia Austin . 2023-05-31

MORE AT Google

Deserts were okay, staff was lovely however one of the older dark haired employees were so rude! That’s enough for me and my family to never return!!

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Jess Jess . 2023-05-31

MORE AT Google

Got an icecream on a cone, took two steps and a seagull took it (suave move from the seagull), the staff person saw it happen, no warning, no sympathy, had to pay for a replacement. Some decent customer relations would be in order.

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quartzandsirius . 2023-05-04

MORE AT TripAdvisor

What a gem on the harbour front!! Save some space for a delicious dessert from here.... my favourite would be the strawberry and Nutella crepe, with a topping of cream 😋 delicious

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Claire Whitemore . 2023-04-23

MORE AT Google

Loved your food. There were 6 of us 2(very fussy in-laws!!) We had crepes and a doughnut thing and oh my gosh it was all delicious and my in-laws are usually rude and prefer finer dining but they have been in since alone (they are locals).

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Lucy B . 2023-04-23

MORE AT TripAdvisor

Unbelievable prices, £6 for a crepe!! They are seriously taking advantage of location which is right by the harbour side on the main drag through at Ives. The only place without a queue and obvious why really, crazy expensive compared to most other places and really just average food

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Mqwertyuiop . 2023-04-09

MORE AT TripAdvisor

We only ordered two scoops but we got the equivalent of four scoops on each of our ice creams. Great for the price

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Jamie . 2023-04-09

MORE AT Google

Had the rhubarb & custard and bubblegum ice cream. More expensive than some other ice cream places in town, but the scoops were massive! So I was happy :) had to remind the scoop boy that we needed to pay, I think he would’ve let us walk away otherwise lol

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Matilda Crome . 2022-09-19

MORE AT Google

Well.. to say the place is run by children is an understatement. We were asked 3 times what our order was, by the time the second waffle was given to us the other had melted. Should have seen it coming as the customer before us said how poor the customer service was. Considering there was a group of girls in the back playing with the whipped cream, it probably explains why the food took so long. It’s a shame as the food is nice (even though only one of our orders had the right ingredients!)

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Kate Humphrey . 2022-09-17

MORE AT Google

Lovely menu options, polite staff and generous portions🍦 Would 100% recommend asking about staff favourites as although some of their favourites are not on the menu the staff are always happy to accommodate and willing to share their ideas with customers! Biscoff and honeycomb milkshake was out of this world!!

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Jamie Cubeddu . 2022-07-13

MORE AT Google

Delicious desserts, fabulous friendly service. So recommend!!!

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Elizabeth Smith . 2022-07-13

MORE AT Google

Been to Harbour Delights a few times now and I have to say the waffles and crepes are out of this world - best in the south west!!

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by Victoria Williams . 2022-07-09

MORE AT Google

Wow, this place is amazing, a must visit if you’re in St Ives!!! A+++++

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Lottee Brown . 2022-07-09

MORE AT Google

The bubble waffles are amazing and so is the Ice cream 🍦 My kids favourite place to visit when in St Ives 😊

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Ellie Stubbs . 2022-07-08

MORE AT Google

Had a Nutella and marshmallow crepe. The crepe was tough and chewy, tasted like it had been reheated, not made fresh, and the marshmallows weren't great either, thankfully the Nutella was good so that slightly redeemed it 😔 Husband enjoyed the ice cream though, very generous portions

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Laura Armitage (Candlin) . 2022-07-06

MORE AT Google

Bang average vanilla milkshake. Wasn't keen on the cheapy tasting chocolate sauce but maybe some are into that.

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Josh Dimbylow . 2022-07-03

MORE AT Google

Best bubble waffle I have ever tried! Honestly so many dessert choices, will be returning ❤️

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alannah whitmore . 2022-04-24

MORE AT Google

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