Happy Valley in Peterborough

Ordered multiple times in the past using the pre order method on Uber eats for 6:15 then they change it to 6:55 and when you call them they are rude and deny what time I put the order in even though you offer proof of what time you’ve ordered and what time you pre ordered it for this has happened multiple times now. The food is amazing quality but the staff and there customer service need improvement and admit when things go wrong.

Terrible customer service, was 10 minutes late so called them , they said it will be another 10 minutes, turned up half hour after that, food cold and missing. Went in to complain, girl on desk was unhelpful and should not be working front of desk, manager nowhere to be seen and would t answer phone. Do not order from here unless you like cold food, prepared to wait 2 hours and like being spoken to like rubbish

Waited 2.5 hours, driver was allegedly’ stuck in traffic despite my daughter travelling on the same road at the same time with no issues. The food cost £50, I looked at the small bag of food and thought what a rip off. It was cold, the meat was disgusting and the chips like cardboard. Will not be using again.

2 hours for a Chinese? That’s ridiculous, on a Monday too.

Lovely fresh hot food. Very tasty. Will definitely be ordering from this Chinese again!

Have used on numerous occasions but tonight was very disappointing , chips were hard and dry and rice tasted more like boiled rice. Curry and chow mein both tasteless

Original order said 40mins to an hour but was over 30 late. The food was fantastic

Food was fantastic. Always worth the wait. Can’t recommend happy valley enough the only place I will go to for Chinese

Delicious food as always. Nice & hot on arrival too. Thank you for your service

been ordering from here for a while now, the food is amazing and consistent. there definitely the best in Peterborough. delivery is also always on time or early. will never order from another agian!

The food was great quality but the portions weren't the best

I liked the food but would have been better if it was hot and not lukewarm when it turned up after been 15 minutes late

Top tier. Always is. Thank you!

Great food as always. Thanks for your service. Best Chinese in Peterborough!!

Completely the wrong order basically got 2 bags of balls and chips

order was place almost 2 hours before it arrived, a shame as the food was good

Waited over 2 hours for delivery. Delivery driver couldn't find our house despite it being a normal numbered house on a normal street with good lighting. Took over 40 minutes to get someone to answer the phone and when they did, to be fair, they were helpful. However, 10% off my next order doesn't make up for the delay or the cold food. The rice was dry and the king prawn balls were awful tasting. Unfortunately we won't be back.

It was lovely. Thank you. I will be ordering again. A+

Delivered 15 minutes early & the food was FANTASTIC!! Nice & hot on arrival. This is my favourite Chinese restaurant. 10/10

This was not salt and pepper chicken, just crispy bits with a bit of onion thrown in, not ordering again

The sweet and sour sauce was really watery as though it’s been watered down and the chips were a waste of money as asked for them to be crispy and there was about 5 of them that were crispy, the rest were just soggy and were chucked in the bin. Overall very disappointed and probably won’t be ordering any time soon which is a shame as not had any issues until this order

I tried this Chinese which was advertised on Just Eat after trying three or four places prior. I've now received my second order from Happy Valley and I cannot fault it. The food I ordered has tasted delicious and I enjoyed every dish. Arrived before the time stated and piping hot. I am without a doubt going to continue using this Chinese and I highly recommend. The only negative thing I could say is that due to them handling the delivery you don't receive updates so its a case of being ready to answer the door between the stated times. Ie: put your can of beer down and come back in from sunbathing in the back garden haha! Great food and after a few attempts it's nice to finally find somewhere I want to order from again. Thank you Happy Valley I'm certainly a happy customer.

Order was placed with a 1 hour to an hour and 15 minute wait time, when the later time elapsed I was notified it had been delivered and enjoy. I called a couple of minutes later and was told he was on the way. 20 minutes later it was still 5 minutes away, it eventually turned up 10 minutes or so later. The take away is only 10 minutes away. The food, if it had been delivered on time I’m sure would have been better than what we had. I will not use again ☹️

Arrived early and was absolutely delicious - very good salt and pepper chicken wings!

it shouldn't take 2 hours after ordering for food to arrive

Ordered food at 7:20 with a 40 minute to 1 hour delivery time… at 8:50 the order said it had been delivered so I rang them and said it is on way, be 10 mins…. Still waiting at 9:10pm!! Nearly 2 hrs later.

Took nearly 2 hours for delivery (from time of ordering)

Was an hour late after calling them and they said they were 5 mins away. Food was cold and bland. Awful!

5 minutes late but driver was full of apologies. My foo yung was very good as were the sweet & sour prawn balls. Nice & hot on arrival. Very happy with service. Thank you

Always enjoyable food and arrives hot

ordered from here before and never had a problem. This time however, the food was completely different, as if I ordered from a completely different place. The food was bland, there was no flavour or onions in the chow mein, the sweet and sour sauce tasted cheap, the chicken curry sauce the same, even the dry bbq ribs were tasteless. I don't know if they've changed their products or under new management but I've just wasted £34 on a meal my entire family disliked.

spicy is not spicy. Food was not bad. received way more vegetables than prawns

everything is fine. the food was delivered. a very nice man gave me the food. thank you very much and have a nice evening

The food was horrible it felt like I got leftovers. Food was cold and duck was very hard

I was a bit skeptical to order from this place based on previous reviews on here, but i’m glad i did! Food arrived really quickly and it was still hot. Really good portion sizes and delicious food. Good value for money. Would definitely order from here again.

Completely wrong order delivered, no way to contact Happy valley at all. Left 9 phone calls yesterday each on just calling out, not happy at all. Money spent for something I never received, probably another family out there who was also upset as we the wrong orders delivered. ABYSMAL SERVICE !!!

Fantastic as usual. Thanks guys!

The food here is amazing wouldn’t go anywhere else now

Lovely here!!! Always Tasty hot food!!! Obviously ppl are fakeing bad reviews I've just from here a few times now will defo be sticking with this Chinese!!!

The food was cold and the chips soggy

Great food and some extras, recommend!!

Order got to 15 minutes late, called the restaurant to be told just around the corner and will be 5 minutes, was a further 15 minutes at that point. Delivery driver didn’t exactly hurry when he did finally pull up either

Over two hours for delivery. Shocking! They don’t answer the phone either.

phoned in advance to deliver earlier than we planned, pleasant delivery driver, excellent food. worth every penny. Always come to you for a Chinese.

Yet again another cracking order. Enjoyed by all of us.

,I can't tell you anything cause I've not got my delivery. where is it?7

Wait 1hr 30mins to be told they have attempted to deliver twice. My buzzer never rang. Then the girl says it's my fault because of an old number they couldn't call me on, despite not pressing the buzzer to say they were here. Highly doubt they even came. I had to go out to the road as he could find the door he had supposedly been to before. Food cold. Shouldn't have given them another chance, should have stuck with China fountain, much better service.

Just what you'd expect from a Chinese meal. No complaints here.

My rice was eaten I want a refund of £34:50 my chicken demolished and give refund or else I will put you in social media

Food has not arrived and the place is shut!!!!

did not deliver my order. when I phoned them they told me to try and get a refund from just eat. will never order again

Beautiful thankyou i really enjoyed that xD

Delicious food, ten out of ten service, brilliant timing on the delivery. All brill, 10/10 would order again

Everything cooked to perfection! Even asked for it to be extra spicey and they go out there way to do so! Thanks so much !

food looks amazing and is made out of good quality products, but it's little bit flavourless.

Best chinese weve had in a long time, delish

Always great food and great service.

Excellent Chinese...Highley recommend 👌

Favourite place for Chinese! Everything cooked perfectly and even arrived early!

'Really nice. One of the best Chinese takeaways I've had for a long time.

Waited an hour and a half for food to be delivered. Prawn/chicken balls and spring rolls were chewy from sweating in the bag and everything else was barely warm

Prawn curry had to go in the bin as it was loaded with so much salt it was inedible The chips had to go in the bin too as they were old and reheated and not fresh, naturally the fried rice was disappointing on its own…

food decent as always, portion sizes was smaller than usual and it cost me more,

Low communications, no messages about delivery. But food was ok

Lovely fresh and hot Chinese. Never disappoints!

The food was lukewarm the delivery time exceeded 35 minutes, another 5 minutes and the order would of been cancelled and a request for a refund would of been submitted.

Ordered 8.26pm, with a 50 minute wait time. It arrived at 10.43pm. We rang at 10 and they said it would be 5 more minutes. We rang again at 10.30 to say forget it but this shop had closed and no one answered.

Food is cold, restaurant ignored my call had to use a different phone number, order wrong.

Great food & service as always never dissatisfied highly recommended 👌

Perfect food! Quick delivery! :)

Please avoid delivery, who want your food to take over 2 hrs to arrive. If you want delivery be prepared to wait. They should not offer this service.

Over an hour late. No cutlery when requested.

food was tasty and well prepared

Rang the resturaunt at 19.55 and they said order is leaving now even though they have put the update as food delivered

Still haven't received my order. I called the restaurant and they said there was an issue with the driver. Still waiting at 20:07....

The food is always spot on! Only complaint is it took 2 hours from ordering to be delivered , with 3 very hungry and excited boys waiting

The chicken in satay sauce was not cooked :( it was hard so had to throw the chicken away other than that the food is delicious

Order placed 19:00 Delivery estimate was 20:10 to 20:30. Delivery arrived 21:25 - that's almost 2.5 hours!! Food was lukewarm.

wrong item in order food nowhere near as nice as normal

Normaly good service but when you order 18.50 use a just eat voucher of 10 pound and rest on card.accept take your voucher and card payment and then cancel order.very bad customer service

So I rang on the phone for my orders on Friday and was told it would be ready in half hour. Turn up still have to wait 15 minutes in lobby for food. Some of the ribs had little meat on them and found the food dry. Use to live local would probably avoid in future.

Ordered the food 17:55 it arrived at 20:40. We rang several times. They said they were just starting it at 19:15. Continued to wait, I rang again about 20:30. They put me on hold whilst they contacted the delivery driver , she told me the driver is having a break "because he felt weak". When he finally arrived the food was room temperature and we had to re-heat it. Won't be ordering there again

service as gone down hill since this year

this is my go to chinese . can't fault it and love every dish I get. highly rate it

Fantastic food, hot, good amount of meat & delicious.

Food was nice but late about 20 mins

Nearly 2.5 hrs wait for an omelette and a rice dish mid-week isn't acceptable. Food was also lukewarm and needed reheating.

have used these guys loads of times.. always great service and food. unlike the happy Valley Walton where we mistakenly ordered from before.. that was not pleasant, bland greasy and would never order from again.

Order was incorrect and late. Contacted the restaurant and said they will correct order within 30 minutes. Correct order didn't arrive until 21:43.

I’m not one to complain but 35 minutes late and food cold never had a problem before but tonight’s wasn’t very nice at all

Everything was nice apart from the chips, I like them done crispy but when I got them this time they were just soggy

Great food absolutely stuffed! Will order again

Absolutely amazing, thank you very much! Will be ordering again in the future.

My order has not arrived and I have been charged

Food not as good as it has been in the past! Seaweed was way too sweet! And chicken was dry! Wouldn’t recommend unfortunately

Where is my food?! I don't get anything!

Just ordered through just eat and it took over 2 hours to be delivered The worst Chinese takeaway I've ever had. Tried to call them to find out why the food was taking so long to find out the phone number wouldn't connect Will never use this place again

Just ordered through just eat and it took over 2 hours to be delivered The worst Chinese takeaway I've ever had. Tried to call them to find out why the food was taking so long to find out the phone number wouldn't connect Will never use this place again

Missing my ribs ☹️ but was good other than that

waited nearly 2 hours. had to re heat food. Still enjoyed