Based on 183 opinions finded in 4 websites
Based on 183 opinions finded in 4 websites
Nº 444 in 612 in Peterborough
Nº 20 of 26 Chinese in Peterborough
Opinions
Very good Chinese food - prompt service as well.
Nick Elks . 2024-07-20
MORE AT Google
The delivery was prompt, but the food quality fell short. The chips lacked sufficient sauce, and the chow mein showed signs of being cooked in a dirty pan with burnt residue on the chicken. While the crispy shredded beef was acceptable, the overall experience was marred by a pervasive lack of flavor throughout the dishes.
R H . 2024-03-01
MORE AT Google
Ordered egg fried rice, beef in green pepper and black bean sauce and chicken in Szechuan spicy sauce. Egg fried rice and chicken were rubbish. I usually enjoy szechuan, but the chicken was so bad we had to throw out before it made us further nauseous. Overall 20 pounds was not worth it. Decent delivery and the beef was okay but I wouldn't exactly recommend this place to someone.
Dineth. C Jay . 2024-02-03
MORE AT Google
Food was really bad. Workers told me get out the shop for just asking the time.they all swore at me and gripped onto me n my nephew and said “get out or we will beat you up”. I’m scared to go back cuz they sent threats to me. NEVER GO HERE
Wahab Hussain . 2023-09-18
MORE AT Google
Semi regular customers, food always amazing and arrives hot. Keep trying different menu items, and all have been delicious. Customer service was fantastic this evening when there was a small hiccough with the online ordering system - all sorted promptly and we were enjoying our dinner in no time!
Duncan Balcon . 2023-02-23
MORE AT Google
Ordered just eat never arrived rang restaurant man was extremely rude and aggressive called us liars that our food was delivered. Went to restaurant to talk and saw a bloody rat in the kitchen under the cooker
Matthew Beresford . 2023-02-16
MORE AT Google
Nice food even though a little bit expensive in my opinion... I ordered the "food box" to be given a plastic round bowl with a lid on with a little bit of rice, 3 chicken balls and a drizzle of sweet and sour sauce all mixed together... Not what I expected when you read the menu ... Also everything seems a £1 to £1.50 more expensive than where I normally order from .. It was fast service though and I didn't have to wait long for my order..
Michelle Miller . 2023-01-12
MORE AT Google
I really haven't experienced what others seemed to and glad I didn't read the reviews on here before we decided to use them, otherwise we would have missed out on an amazing takeaway. We regularly order here when we are at work and the food is amazing. It's hot and fresh, not greasy or stale. The staff are so amazing and friendly, they are really helpful and our food always arrives in great time. I really can't fault them at all. We order regularly and we all love it. I just wish I lived closer so I could enjoy them more and not just when I'm at work. Myself and my colleague will continue to use them as often as possible.
Liz K . 2023-01-08
MORE AT TripAdvisor
We ordered food and it arrived cold, so I called and was shouted at and told not to order again. We were regular customers so did not expect that treatment. Awful.
melissa . 2022-12-11
MORE AT TripAdvisor
Rude manager. Our food was cold so I called and was told I was lying and not to order again. We’ve ordered many times and couldn’t believe the treatment.
Melissa Wynne . 2022-12-11
MORE AT Google
Very friendly staff. Great food with decent portion size. Ready on time for collection. Free food given with large order. Everything clearly labelled.
alex jones . 2022-12-08
MORE AT Google
Wrong item delivered, called in to sort and the gentleman I spoke with called me a thief, suggested I was stealing and said he wouldn’t deliver to my address again! He was extremely verbally abusive and aggressive, wouldn’t order from there again, especially having young children. Would not want someone from their establishment turning up at my door. Highly upsetting experience, for someone that has ordered from them over many years.
Lisa Bennett . 2022-11-17
MORE AT Google
We are ordered this at work and was very happy with the order. One of our colleagues said they had had some from there the night before and it was lovely and she was right. Will most definitely use again.
Elizabeth Kelly . 2022-10-31
MORE AT Google
When you order 1/4 crispy duck there is the hope you will receive just that a 1/4 duck. Oh how to my surprise was it that I received enough duck to fill a table spoon the rest was fat and bone!!! The chicken balls tasted like they had been microwaved. When we spoke with them to complain as it’s not a cheap dinner and expected to receive food. I was told that it is what it is and that’s how they serve it and other places are cheaper. Before the manager got on the phone I was advised that I could have £5 off my next order and wouldn’t give me a refund!! The duck cost £9.70… knew I should have picked one up in Aldi for £4 something…. The manager is extremely rude, and to end the call he said and I quote.. “thank you for the advise, but we won’t give you a refund”. This was appalling and I would say to anyone don’t waste your money. There is a better one round the corner!! Oh they did give a free bag of cold spring rolls…. Maybe that was divert our attention away from the non existent duck!!! 🤣 Doesn’t deserve 1 star!!!!
Laura-Claire W . 2022-06-18
MORE AT TripAdvisor
My favourite take out, fast,nice food! Love it!
Tibor Lala Mercz . 2022-04-23
MORE AT Google
Food arrived cold and stale We ordered crispy duck and the pancakes that came was stale. They was crunchy and not acceptable. We ordered chow mein and rice both came cold and the prawns was ice cold. This was not acceptable at all and a very disappointing experience
hardcore353 . 2022-01-23
MORE AT Google
Very very dissapointed tonight with The golden dragon . Placed our order at 5.45 pm . Delivery estimated at 6.50 - 7.10 pm Rang the take away twice . I was informed at 7.50 pm our order was being cooked and would be another 30 mins . At 8.25 pm our order was cancelled by the restaurant ????????? We have supported you all year but I’m assuming as our order was only £20.80 p you chose to cancel us 2 1/2 hours after ????
Mandy Brown . 2021-12-31
MORE AT Google
Tasty food,good, all ways happy good service 😋
Andrew Sarul . 2021-10-10
MORE AT Google
Ordered food though just eat, was quoted 40-50 minutes 90 minutes later we phoned and wasn't even cooked. When we got the food it was awful we had 5 dishes one person said theirs was okay but for the rest of us it was disgusting. Never again, but what is the point of these reviews the places never seem to take any notice
Neil Duffield . 2021-07-13
MORE AT Google
Was told food would be 40minutes after an hour and a half called and simply asked if the order was in its way to be told to cook my own food next time!! I’m absolutely disgusted with the customer service!! Extremely rude!!
Georgina Leftley . 2021-06-26
MORE AT Google
Had a problem with just eat delivery driver in our previous order. Owner came to us today to apologise. I really appreciate for coming all the way to our address just to apologise and listening to us. Thank you.
sudhir shrestha . 2021-05-11
MORE AT Google
Used many many times over the years and always received the food prompt hot and delicious. Have tried many of the items on the menu and never disappoints. Excellent service & food
Glenn Mellor . 2021-03-29
MORE AT Google
AVOID AT ALL COSTS! If I could give 0 stars I would. Disgraceful customer service. I came in to collect an order to be told I had to pay more than they quoted as I only had a card on me. I explained to the lady on the desk that no one told us that on the phone, and that I would have to see if my partner had cash in the car. Then a man came out from the kitchen shouting at me and pointing at their menu that it said cash on collection and being very rude in general. We never use their menu as have been ordering every other week for years. He was being very argumentative. I told him that I am a customer and that his attitude was disgusting, and how I explained that I would have to see if my partner had cash. Luckily she did as we were hungry, however wiill no longer be returning due to the disgraceful behaviour and attitude of the staff there. At least the lady had the decency to apologise as I came back in to pay.
Mark . 2021-03-27
MORE AT TripAdvisor
Normally happy with the food and service until ordered on 08/01/21. Payed by card via phone for the order. Delivery driver charged us again at the door in cash. Phoned to explain what happened and told will have credit for next order. Went to order today and told no credit as no notes written down and can't prove anything. Good food, but not worth paying twice for and won't be ordering here again!
M S . 2021-01-23
MORE AT Google
Staff were friendly and the food was delicious 😋😋
Paula Furtado . 2020-12-11
MORE AT Google
My wife and I ordered from Golden Dragon via JustEat. My wife has a medical condition which means she cannot have spicy food. She selected the Satay Chicken as this had NO chilli symbols. On arrival and first taste this dish was very spicy! I called the restaurant immediately and explained my concerns, only to be met with a very rude and defensive attitude, offering no apology or offer of alternative dish! I have ordered via JustEat many times and never had a problem with their food. This was an example of complete disregard for customer feedback and service. I will never order form Golden Dragon following our experience!!!
Charles K . 2020-11-15
MORE AT TripAdvisor
Chicken curry was rank and the ribs in syrup were chewy and all fat.
Scott Stanford . 2020-10-15
MORE AT Google
Very disappointed as I use this take away on a regular basis. As a local businessman i always recommend it to my customers. Came to place an order at 20.50pm an hour an 20 mins before the advertised closing time. The guy behind the counter on his phone just looked up an said "were closed!! No apology or explanation. Very very rude and very disappointed.
Philip Palmer . 2020-10-08
MORE AT Google
Delicious food and quick delivery- will definitely order from here again!
Kunjal . 2020-09-27
MORE AT Google
Wouldn't order from anywhere else, always delicious and unlike Shanghai Gardens I don't get constant plastic pieces in my food. 10/10 staff are amazing and delivery always in excellent time.
Jacob Scicluna-Davies . 2020-04-22
MORE AT Google
Excellent food, wil certainly use this chinese again. Thank you
Joanna Parkin . 2020-04-11
MORE AT Google
The best place in town for fast food
Tony Phat . 2019-08-18
MORE AT Google
The best Chinese food I’ve ever had and we eat a lot of it from some expensive places, but this one is the freshest food ever. Delivery was fast, delivery man was very nice, food so fresh and massive portions. Very impressed
Eva Dwyer . 2019-08-07
MORE AT Google
Food quality 3/5 Fast delivery 5/5 Service 5/5 Overall 4/5
M K . 2019-07-05
MORE AT Google
Delicious food and friendly staff. Recommend ⭐⭐⭐⭐⭐
Kest Liugaila . 2019-05-29
MORE AT Google
This takeaway provides superb food which is very well cooked. Very pleasant owner (and is from mainland China, so he knows his food!), very helpful. Prices are a little higher than others around, but very good quality. Thoroughly recommended.
Andrew T . 2019-02-03
MORE AT TripAdvisor
The meal I collected contained disgusting, cheap meat substitute. I'm relieved that I'm not the only one that's had a bad experience with their food/service, as sometimes you question your own judgement but it's appalling that they're still in business. There are plenty of 1 star ratings here so we can't all be wrong!
Stuart Morley . 2018-07-17
MORE AT Google
This service was applaing! I called and couldn’t pay by cash because my nephew laughed on the phone so they classed it as a “dodgy order”! Called back to place the order again and the person on the phone swore at me.
Hannah Danks . 2018-05-26
MORE AT Google
Just spent £23 for food that was disgusting and when I rang to give feedback was told that next time you cook it yourself, never again!!!!
Patrick Johnston . 2018-05-12
MORE AT Google
Not good....food was terrible...will not be back there again...
Mary McLean . 2018-03-28
MORE AT Google
We ordered a delivery this evening. Food was very good and delivered within the delivery time stated.
390PaulB390 . 2017-10-18
MORE AT TripAdvisor
Ordered via JustEat.co.uk on a Saturday evening. Was told delivery would be one hour, it was actually one and a half hours, meaning we were left very hungry. Food was nice enough, orange chicken maybe a bit too orange.
Kathryn C . 2017-02-16
MORE AT TripAdvisor
Ordered my food at 7pm 1hr and a half later I ring up to see where my food is and they say it's only just being cooked at 8:30pm. Will not be ordering from here again what a joke!
Katie Savine . 2016-04-30
MORE AT Google
Special chow mein pork fat disgrace never again
Garrod Prince . 2015-12-28
MORE AT Google
Your better off buying your starters from Iceland. They tried over charging me. Food was cold. Chicken Balls were burnt your better of Sticking to Shanghai Garden or New World
Gurnaam “Animal” Singh . 2015-11-14
MORE AT Google
Very good service quick polite and cheaper when you ring up, also food is very good!!!
Stephen Neal . 2015-01-26
MORE AT Google
Quick delivery, friendly delivery drivers and priced well
Des PULLAR . 2012-11-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
162 Opinions
I'm gonna go out on a limb here, I think this might be the best Chinese takeaway in Peterborough. I've had dinner from here many times and they've never missed. Always great and the amount is really generous (especially prawn crackers and chips). You can tell it's good because they are often very very busy. The team seem really efficient and great but they get swamped - hence you get the odd "slow delivery" compliant here. I've never had a problem though with delivery and buying in the shop is always fast and very friendly. Honestly, give it a try, you won't be disappointed.
60 Opinions
We’ve been loyal customers here for about 8 years. The food has always been fantastic, with a lovely atmosphere, and we’ve never had a complaint – until now. On November 7th, we went to pick up our usual order of duck in plum sauce, salt and pepper fries, noodles, prawn toast, and a few other favorites. When we arrived, the doors were closed for nearly an hour, and we had to wait outside, knocking and calling multiple times before anyone let us in. Many customers which were waiting with us just left. Once opened They mentioned they hadn’t realized the doors were locked, which was surprising. Once we got the food home, the quality was shocking. The duck was burnt and tasted nothing like the usual plum sauce dish we know – we could barely recognize it. The salt and chili fries were undercooked and completely inedible, while the noodles were bland and unseasoned. We’re extremely disappointed, and unfortunately, this experience has ruined the trust we built over years. We might give them one more chance but It’s truly sad to see a place we used to love, fall so far from the standards that kept us loyal all these years.
1084 Opinions
Terrible food, very bland and tasteless. Caramel chicken tasted the same as sweet and sour chicken, crispy chicken was soggy, and rice very watery. Would not recommend
2197 Opinions
I’ve spent a year travelling Asia and I love Asian food and it’s really hard to satisfy my tastes but that place is amazing! I didn’t have a really nice wonton soup in a very long time and theirs was just spot on. Loved the duck and the sesame prawns on toast. Will be definitely my favourite in town.