Happy House in Norwich

we ordered a delivery at 9:40 hoping to get the food, the website says delivery ends at 10:45, we ordered in opening times and we got no food. horrible service, no communication

It was a delicious meal, the vegetables were so crisp & fresh, and all was delivered on time! Thank you everyone.

Curry was way too spicy .rice wasn't nice and chips were hard.so disappointed as we come every year and it's usually amazing.had acid all night.£17 for a curry two rice chips not worth it sorry

Nice food, OK price, i only really go here when happy valley is closed though 😅

Very nice people who work there and there kids are very nice people

Prices have gone up an absurd amount and yet the quality has gone down, our last order most definitely had yesterday's microwaved chicken balls and a few other items whose freshness was questionable. Just another cash only Chinese place that doesn't pay tax, trying to maximise profit.

Great Chinese takeaway. Ordered by phone. Was ready when I collected a short while later.

Ordered a curry which used to be good, now it's mostly liquid, onions & little else. Chips were at best reheated microwave. Used to order regular various meals but that is the last. Prices for not related to menu at all £16.80 Inc delivery off menu now £18.90. total rip off. Prices gone up, quality gone down.

pre-ordered online at 1215pm for a 6.15pm delivery, paying £7.00 for delivery. Ignored the high price for delivery as it was Xmas Eve and we were hungry! Rang up at 6.00pm just to check everything was on time to be told it would be 2hrs for delivery. Explained the circumstances to no avail other than you can cancel your order via the ordering app (which you can’t). Owing to it being the festive period, we continued with the order. The order eventually arrived around 8.15pm (even after ringing the shop to enquire about removing the delivery fee for being soo late - this was a nono) - when it was served up the food was Luke warm. Not the best experience, and the staff were unhelpful really.

The special crispy chow mein with oyster sauce, the sauce is extremely salty and the chow mein were supposed to be crispy but it was added with the sauce (not crispy, might changed a different chef and shouldn’t it be separate with the sauce)

I was sick and their food really reminded me of home. Their crispy shredded beef is like amazing and I strongly recommend their pork+egg or singaporean fried rice over their house special fried rice. First time I ordered, I got two fortune cookies and second time, I got a whole bit pack of prawn crackers. It made no sense to me why people were putting so many bad reviews. The food was fine, and the quality represented how much I paid for.

Got a Chinese from here yesterday for my mums birthday , it was the worst Chinese I’ve ever had ! We tried to complain but they wasn’t having none off it ! Would avoid in my opinion

Wrong item in bag, food was inedible, chips old and dry, would never eat there again, and it cost £53

We ordered a large takeaway from Happy House after our usual chinese was closed. It was absolutely delicious and we will now order from here regularly. The service is exceptional and the man who served was very polite and there was no waiting around. Can really recommend the honey chilli chicken and crispy shredded beef.

We've tried most of the Chinese takeaways in the area, Happy House is the best of them so far.

Great food, would recommend to everyone

An embarrassment to Chinese food!!! Served by a high school student, who was rude and clearly didn’t want to be there. The food was bland and tasteless, all meat content (I call it that as I’m not sure it was even chicken) was dry and chewy and despite being hungry, we didn’t even finish it. We will definitely never go back to this tax avoiding sham of a take away!

Both usual meal for my son but after putting on the plate noticed it was not we ordered. Wrong food received. Called them but no support or any options to fix the issue. They told me we don’t know what to do and there was only awkward silence 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️Poor customer service. Not happy at all. Another thing… those days you should have some vega opinions available not only vegetarian.

Subpar takeaway - Food was nothing that special and the chicken chow mein left my partner feeing ill for 3 days (we know this as I didn’t eat any chow mein and feel fine)

Have been ordering from these guys for years and we have always found them to be friendly and the food to be very nice.They are particularly good if you ask for them to leave certain ingredients out for example if your child doesn't like a vegetable or has a food allergy they cater to you very well as all seems freshly made to order. I would recommend them the foods lovely.

Absolutely shocking. Wrong food received and then had to return myself as no drivers available.

Best place on earth 10 outs ten i recomend picking it up earlier then ususal as i got to se the food getting cooked right before my eyes very very good warm food an di love this place

Very good customer service yummy yummy superb food yummy fabulous magical great experience ☺️☺️ Highly recommend 😍😍 will order again ❤️❤️💕💕💕🐎

Love it food is always what I ordered

A very amazing places the foods also delicious. Delivery's on time. I would order and order again ❤️

The food is rubbish and since its one of the closest Chinese takeaway out there i thought it's nice to try them but its horrible

Absolutely rubbish cant believe the appalling food I just received. Gravy is like tar you get off the road and chips are cold hard and disgusting. Will never be using agian shame really as I like Chinese curry. 100% DO NOT RECOMMEND

Best Chinese we have had in a very long time. So glad we discovered them!!!

My food took over an hour to come just from Bowthorpe to costessey then when it got here they never put my chips in so they sent the driver back with them witch took another 15 minutes to get here by then the rest of my food was cold so I payed £20 to eat cold food will not be using happy house ever again

Food very tasty and pleasent staff

Good quality Chinese with great choice & reasonable priced

My local Chinese. Not a bad meal at all. The price was Ok. Nice & Clean In the shop itself. Staff R a little grumpy lol. But all in all good food. Will use again.8/10

Poor service and attitude of delivery driver. Ordered food at 7pm didn't get to me till 9pm and all I got was £30 to pay. Sorry but when food stone cold and 2 hours late I should have had it free not to get £5 off. I will not use these ppl again. I had to put 1 star just to leave this review otherwise I would have left -100.

Great food, delivery drivers always polite amd quick to bring food hot! Have been ordering from here for years and never lets me down. Delivery drivers do a great job. Highly recommend.

Great food. But the lady at the front of the shop in her pyjamas, needs some lessons in manners. Needs to stop shouting and holding the forks at the part u put in ur mouth.

Great food, fast service, friendly staff. Would recommend.

good food most of the time, have had food missing on occasions but not regularly

Food was good, hot and well priced.

Lady who takes orders sounds very rude. She needs to be patient and strive to speak clearly especially when taking orders over the phone!! - Call made on a Tuesday 20:44 on 10th of October 2017.

Nice food, friendly staff. But let down by their dishonesty. I was disappointed to see that they were displaying a food safety rating of 4 on their door when they, in fact, scored 3. They gained their score of 3 back in August 2015, well over a year ago and yet for many months they decided to deceive with an incorrect rating.