Based on 1.045 opinions finded in 1 websites
Based on 1.045 opinions finded in 1 websites
Nº 565 in 756 in Norwich
Opinions
Expensive but the food is good👍🏼
Arran Chapling . 2024-10-12
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This place needs an airstrike and levelling to the ground, had enough of the service and food quality, wake up Burger King
Zed . 2024-10-11
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Good value ready to eat food, that is cooked freshly, so it's hot when you receive it. Served by polite, friendly, engaging staff in a clean environment.
john turner . 2024-10-09
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I don't know what's happened to this place, the music is horribly distorted, it feels dirty... That said, the food is still what you would expect from a burger king
Rob Farley . 2024-10-05
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Great place for lunch, really enjoyed our meal. The choice of drinks was great.
Dennis bns.services@ntlworld.com . 2024-10-01
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Always come here for lunch as food, the drinks machine has plenty of choice and we enjoyed our food.
Dennis Palmer . 2024-10-01
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Treated the grandkids to a meal, they enjoyed the chicken nuggets and we enjoyed our burgers. The staff were really helpful and friendly.
Yvonne Palmer . 2024-10-01
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I was absolutely disgusted by the incompetence of the workers here. I ordered via Uber eats and was given the complete wrong order. As much as Uber were no help, I’m still absolutely shocked at how badly they messed up my order.
Isaac Hurrell . 2024-09-27
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Nice place to stop for food. It is a good place for kids
Amanda Jolly . 2024-09-17
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Every staff was very helpful and was able to help with with anything I needed highly recommend love this place !!!!!!
Gtop wilson . 2024-09-12
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The food was nice and hot! We tried the new firey chicken fries which were great! Alot better that the other chicken fries! We really enjoyed our meals. The staff were friendly and helpful.
Tropical Dec . 2024-09-12
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I love this place 100% recommend to anyone, staff are amazing and helpful it’s always clean and tidy the food is always Fantastic!! And there’s an amazing range for everyone !!!!!
Brooke Kelly . 2024-09-11
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Certain staff members at the counter seem to have serious attitude problems. No wonder it was dead quiet in this BK food is mediocre and it's not friendly or welcoming at all. Drink seemed to be full of cleaning fluid, is it even safe to consume? Won't make mistake of eating here again and suggest others avoid this BK. Pride in customer satisfaction is not a priority here.
Martin Gibbons . 2024-09-11
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Food was so tasty! Never failed to let me down. Staff was so friendly!
anna frost . 2024-08-05
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I went in and Ordered a BBQ Melt Doritos King Box Meal, absolutely great. I always modify my burgers with a Crispy Chicken Patty added to it, some crispy onion and Bacon aswell, you can modify any Burger however you like and whatever Pattys you like aswell as the Burgers on the Menu is only the base item, make the Burger into how you want it. The Staff are great, I can't say there perfect cause their not, no store is perfect but they try their best, even if it takes a while for food to be made, they only have so much on hold and the rest is being cooked all fresh for you so it takes a but of time for all the food to be ready. It takes longer when people complain all the while as they have to stop and sort the customers out. I understand it never goes right all the time but mistakes can happen and can easily be fixed. The Atmosphere is alright, the store is an old building though so it's understandable, the parking is a nightmare though as cars struggle to park anywhere as only limited spaces, if Asda Fuel Station were up for it they could make a joint car park which expands the possibilities for the store to have more customers in and to expand. The Store should start doing breakfast again aswell as it could draw in alot more customers as the time goes on, who knows, it could happen
Nathan A . 2024-08-05
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Lovely place to come with family friends or even by yourself for a bite to eat lots to choose from chicken or beef they have what your after would definitely recommend it to everyone
Aaron Wilson . 2024-08-05
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Polite staff, fast delivery, would highly recommend
Connor Kirk . 2024-08-05
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Great food, amazing customer service. Look forward to going here with family.
Bob sid Garys . 2024-08-05
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Ordered my good at the drive through, was told to park and wait. I waited 20mins l, everyone else that parked in the "waiting area" after me got their food within a couple of minutes. I had to leave to get to the school so never got my food. £10 spent and just got my drink.
Wayne Barker . 2024-07-19
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Terrible place for eat, I spent more than 30£ the food are horrible, 1 chicken burger are burnt, horrible taste, one burger was done in the microwave I am 100% sure, as I am a chef for more than 15 years, impossible to eat, onion rings are burnt too, all the food very poor quality, for the price, the only good thing is the drinks. Not recommended at all for food. Really disappointed.
Janice Gomes . 2024-06-29
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Dined in and the restaurant was clean and tidy! Food was fresh and hot. Amazing customer service!
Morgan Mitchell . 2024-06-14
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Served by Brooke, she was incredibly polite and very helpful!! Food was hot and fresh as always.
Chloe Kelly . 2024-06-14
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Lovely little store, staff are always friendly & food is always fresh & hot
Dawn Gray . 2024-06-07
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A somewhat smallish burger king, however does have a drive through, staff have always been polite.
Kieran . 2024-06-02
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Sometimes I am wondering there is no 0 star option. Because even one star is more for this place. Specifically staff, short lady I haven't seen such a horrible one.
e.acaroz . 2024-06-02
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The food is amazzzzzzing. Better than any where else staff are fantastic nice environment good all round service
Michelle . 2024-06-01
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I love Burger King, the food here is great, never had a problem getting seated
Dani Gault . 2024-05-29
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Ate in, all tables were empty which should of told us something. Waited nearly 20 minutes for our order while looking at the burgers festering on the hot plate. Fries were hot but burgers, if thats what you could call them were tepid at best. Plenty of staff but only 1 seemed to actually be doing any work. Unfortunately dining in orders come behind the drive through and deliveroo.
Louise Mitchell . 2024-05-27
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I ordered a Whopper meal with onion rings and a drink to eat in using the self serve terminal. The food arrived very quickly although I was perplexed at the empty drinking cup. It then dawned on me that I had to make my own drink. It has been a few years since my last visit to Burger King. It took me a while to notice the two red drinks machines on the side wall. I then attempted to use it by moving the metal lever with the cup and being hit with a deluge of ice cubes! To add to the embarrassment a former neighbour of mine was standing close by waiting for his order noticed and commented on my error! After an extra 30 seconds trying to work out which button dispenses Fanta I got there in the end. I got a overwhelmed with this. The onion rings delicious, the ice cube laden cup of Fanta was nice but the Whopper was a little moist and floppy and not as nice as the last one I had.
Matt W . 2024-05-27
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Unfortunately we had to clean our own tables!. The bins were full to the brim with rubbish!
Martin Scrivener . 2024-05-24
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Nobody wanted to be there. Not the staff. Not the customers. Even my burger tried running away.
Owen Ruddlesdin . 2024-05-22
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Not exactly 'fast food', but it's BK, what are you expecting? It fills a hole in an emergency.
HGHam . 2024-05-22
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Me and my Battalion, we're deep in enemy territory and succumb to a rain of enemy fire. We were pinned down. A kind worker offered us shelter as he was a sympathizer with our cause. Thanks to him and the team, Me and my Battalion made it home to our families.
Hannah Sexton . 2024-05-16
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When I was little, my mother told me of the secret Perfect Burger. From that day forward, I was determined to find it. I gathered a small group of my closet friends, and we set sail to the coastal town of Hellesdon. It was miles away, but we were passionate. After what felt like years of searching, we began to lose hope, but... One of my scouts (Sarah) saw the glistening logo from over the canopy. We ran to the mysterious logo through the dense rainforest with no fear. We approached the building with fear, curiosity, and euphoria. We were met by the friendliest staff and they brought us the Perfect Burger. I dug my teeth in. It was alright
Tyler Blanch . 2024-05-16
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i ordered from this place and they delivered it to another house and when i tried calling the company i didn’t get an answer for 20 minutes straight so i gave up. no food and no refund great.
Becca K . 2024-05-08
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Came back, enjoyable visit as always. The kids loved the crowns! Great burger and great service. The loaded fries were a great add on! Always enjoy come here with the kids.
Sean Blanch . 2024-04-29
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Haven’t had a Burger King for a while, it arrived on time and was a complete order but my steakhouse chicken burger was awful, over cooked, I binned it. Won’t be using them again.
Toniann Bowden . 2024-04-22
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Food is good but never have anything ready to go, have to wait 15mins each and every time just for a double cheeseburger....
Cory Spratling . 2024-04-22
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burgers were nice but not enuf parking slots at all even in the evening. lot of uber eats and just eat delivery drivers order foods from burger king's app is much quicker
w p . 2024-04-18
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Lovely girl at the till think her name was Franky , VERY polite and VERY good service. she made me and my family feel VERY welcome. she didn’t judge on what we ordered unlike other places. Very good girl.
Ugne Gurskaite . 2024-04-16
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What a banging place !!!! Love itttt !!! Would defo come again !!!!!!!!!!!!!!
Kiwii . 2024-04-12
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It is as different as night and day from the order 🫣
Aidas Bartkus . 2024-04-12
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Calling the store only gets you a message saying voicemail full. Missed half of our delivery order and the drinks that were put on top of the food were hot and the food itself went cold and squashed because of it.
Eliyanah Shannon . 2024-04-11
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Food was ok and so was service. The restaurant was really busy. Guy from deliveroo was quite rude with staff complaining about been awaiting for a long time but some. So was everyone else. Staff shouldn't take that especially from delivery companies. Food wasn't that great which I was disappointed.
AMTRS . 2024-04-08
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Nice fast food. It was a very busy time but the staff seemed up to the task. 🤓
Anthony Cooper . 2024-04-07
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No straw with drive through meal had to walk back and they.Have started charging for mayo!
Tom Bennett . 2024-03-24
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brooke was really helpful when ordering our food the other day when we didnt know what we wanted as we hadnt been in so long !
Emily Denison . 2024-03-22
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I came here with the missis after we had adventured too Mordor and thrown the ring too rule them all in the volcano with our little gollum, we enjoyed the scran that was available
Harry Compton . 2024-03-21
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Helpfulness always get a smile as i visit food is good happy customer alround
Wayne Elliott . 2024-03-21
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Lovely place staff are lovely as always can have a joke with the staff would definitely recommend it
Megan David . 2024-03-21
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Everyone working is very sullen. no one smiles. Are you forcing these people to work here?
Nadir Erdem Demirkol . 2024-03-20
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No problems with food or service
Paul Palmer . 2024-03-09
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Went and ordered a large order the restaurant was very busy. The staff were really friendly and helpful and we're getting orders together quickly. Food was really fresh and tasty. Lovely and clean restaurant
charlene allright . 2024-03-08
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Other than tyler I love this place
Logan Sharman . 2024-03-07
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Got served by Meg super kind and shouted loud enough for me to here also food was ready in record time !!!!👍🏻
Connor Reeve . 2024-03-05
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The double Memphis burger was smashing. amazing friendly staff. Especially Brooke. very quick service. definitely recommend visiting burger king sweet briar.
Shelbie Mortimore . 2024-03-04
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Went the other day and had lovely service from a lovely girl called Brooke, definitely knew what she was doing and great service on her side.
Abby Harper-Bourne . 2024-03-04
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Very clean store and friendly staff. I enjoyed the food it was very fresh and tasted brilliant.
Tremaine Davey . 2024-03-04
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The staff are lovely especially Brooke and Meg. Always friendly and have a laugh.
Lee Mortimore . 2024-03-04
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the two staff members I spoke to Brooke and kienan were very polite and helpful with dietary needs. The tables were clean and tidy.
Deborah Carreira . 2024-02-28
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great atmosphere and lovely staff
Charlotte Targell . 2024-02-27
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Service is awful, the food was done and getting cold as staff didn't serve it for over 20 minutes. Staff is also disrespectful and annoyed if you have to ask them for anything they forgot to give you in the first place
R R . 2024-02-25
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Drive thru. The lad taking our order was rude and very abrupt, you could hear him sighing, he spoke so fast or was barely understood. The girl who we paid was clearly unhappy she was there and the food delivered to our car, wow she was literally close to tears. Fair to say we won't return!
N M T was M . 2024-02-24
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Better than it used to be . It was a cold and uninviting place to go to eat inside but is now a warm and comfortable eatery . Burgers are top of the shelf . Staff could be a bit more concerned about the customer though and I realise this has to be but all the delivery people getting takeouts for customers can be annoying and in the way .
Martin Alderton . 2024-02-15
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My loaded fries were cold, I spoke with the lady serving, she said she would re-heat. Then gave me a new serving, which was also cold.
Saffron King . 2024-02-15
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A tiny BK on Norwich ring road with an old fashioned diner feeling. Classic BBQ smell as we entered. Food was fine, but the service was joyless. I got confused by the self service drinks machine, no instructions, and ended up with a different flavoured drink to the one expected! I didn't know so many flavours existed!:))
Jac “Clickerjac” Townsend . 2024-02-15
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Food was as I was expecting for a fast food venue. Hot and served relatively quickly
Tim Culyer . 2024-02-05
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By far the freshest burgers of the popular high Street restaurants. Lack of parking let's it down, making it slightly off putting at peak times when you wish to park there.
Paul King . 2024-02-03
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Horrible place, apprx waiting time 30-40 min for a menu!!!!
Capatana Andras . 2024-02-02
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Member of staff on drive thru was friendly but no napkins / no salt on fries and had a very long hair in my burger
Lisa Wooden . 2024-01-25
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Nice burgers and served good and hot
Paul Harrison . 2024-01-22
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4.69 for loaded fries in the smallest box ever. Not much cheese sauce or bacon. Food was cold. Coffee was half full. Asked for chilli sauce 30p extra. Not happy with this.
Karen Leeder . 2024-01-14
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Great burger , best I've had for a long time
Lynda Gislam . 2024-01-05
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Triple whooper and extra cheese 10.69 on its own that's nuts!
Aaron Laskey . 2024-01-04
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Poor experience though the drive thru.. Food was cold - we live less than 5mins from the store. My sprite was brown in colour - must of had had coke mixed in to it. Staff were nice and polite. Please stop serving up cold food!
R J . 2023-12-28
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Absolutely terrible experience. Ordered 4 meals and 20 nuggets for the family. They mistakenly put through a royale as a topper but as I couldn’t prove it I had to buy an additional topper. This took a while to put together leaving me at the counter with my family out in the car eating the right food. Only to find out when I returned to the car with the royale that the 20 nuggets we ordered had been given to us as 20 chilli cheese bites. Had to go back into the restaurant to change them and was waiting an age again before I heard front counter staff having a conversation along the line of “have you got those 20 nuggets for XX yet? - I didn’t know we needed 20 nuggets? - Yes XX asked for them - well they never asked me for them.” It then proceeded to take another good five minute to get the nuggets. To add to this the two drinks from the drinks fountain tasted absolutely disgusting. Like there was little to no syrup in the mix and just carbonated water. Overall terrible experience and not the first time I’ve had issues with the branch. Looks like it’s time to commit to the competitors in close proximity for both efficiency and accuracy
Phillip Mason . 2023-12-23
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Staff in store were really good shame about the delivery drivers who seem to steal food. Ordered online for home delivery and after 1 and a half hours and being given false contact for my delivery driver had to go to store to hand collect
marc oconnor . 2023-12-19
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Half the order was missing (an entire meals worth) . It's impossible to get in touch with anyone to resolve the problem.
Ani Toro . 2023-12-15
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Lovely, good food, nice atmosphere and very good service. Don't understand the advantages of ordering online as you still have to wait for your order to be cooked when you arrive.
Colin “Sonny” Chatten . 2023-12-08
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staff lovely. bit expensive but lovely and clean.
Jill Terry . 2023-12-03
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The current range of burgers is very tasty, as is the range of sauces. The Burgers are very tasty and the chips are better than their main rival. The young lady who served us was very friendly and helpful and went above and beyond to ensure we were happy. The loaded fries are excellent.
Richard Pearson . 2023-11-22
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The chicken wraps with bbq sauce is lovely
Elizabeth Peck . 2023-11-19
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Really good food and very professional employees!
Ben . 2023-10-28
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Forgot the clear request for mayo and ketchup.
Adam Cook . 2023-10-20
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Lovely hot fresh food and clean restaurant to sit and eat in, thank you
ASMR Pros . 2023-10-16
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Burgers are always nice the parking is a bit of a nightmare
Marcus Degraffenried . 2023-10-14
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Not as good as it used to be, dry burger, no salt on chips.
neil cole . 2023-10-08
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I work up and down the country and they are THE best
nick casey . 2023-09-21
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Usually this place is pretty good so last night must have been an off night, we ordered a large but fairly simple order, Upon reviewing the order, we were a burger and a portion of nuggets down and some chilli cheese bite up, went to the window to ask for the burger and nuggets. As was assured by the guy he had packed the nuggets. I said about the chilli cheese bites I didn’t order and he said he would grab my nuggets, he came back presenting a bag saying here’s 9 sorry. I got into the car to find he had given me another 9 chilli cheese bites I don’t like and decided to give up. Usually it’s better but it can be a nightmare I guess
Connor Lansdown . 2023-09-18
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Good place to have your favourite burger in peace and some quiet atmosphere. Served as it should be done. Staff could be more polite to customers Cons: The staff can be somehow condescending when asked questions by a new customer/visitor. Word of advice: Not everyone is conversant with the layout and arrangements in your restaurant.
Nnamdi Osigwe . 2023-09-17
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Abit run down food was dry and expensive compared to most places really gone downhill since my childhood, there was like two staff members working that I saw I appreciate how hard they work the food just let's them down
Sir BigJuicy . 2023-09-12
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Food is good. Horrible customer service though by the girl on 10:40 31/8/23. Very rude and impolite.
Ricardas Petrucionis . 2023-08-31
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I've definitely had better Burger King meals, the buns didn't seem as fresh as they should be, it was just not quite as good as other branches I've been to.
Steve Woods . 2023-08-24
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Friendly service, fresh hot food, seating area was very clean
Lucy Reay . 2023-08-09
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Usually come to this burger. not anymore.some small young girl hurled abuse at us when we said our sauces weren’t in the bag when she brought it out and shouted at me and my partner as it walked off. absolutely appalled.
alex hipsey . 2023-08-05
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Went through drive through. Normal burger King food. The drive through bit is very tight however. Small carpark. They squeezed that burger kingin corner plot.
sue fox . 2023-08-01
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Loved the food as always, but just a bit slow to get your food.
Formula125 . 2023-07-30
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It was a nice restaurant but sadly the food wasn't great, it had been sitting for a while, came out cold and stale. Refillable drinks stations here too. Small car park.
Carol A . 2023-07-21
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Ordered a delivery from yourselves, and when it arrived it was the wrong order. Went in to try and sort it, but the manager was very unhelpful and wouldn’t help. Quite clearly a mistake has been made in giving the order to the driver. Unless I’m your restaurant you let the uber eats drivers jump over the counter and take their our orders. Absolutely disgusting customer service.
James Hambling . 2023-07-18
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You can't beat a Whopper for £1.99 on a Wednesday!?
David Robinson . 2023-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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41 Opinions
Unpleasant environment. Once sat I noticed how dirty and littered the floor was along with food crumbs spread across the bench seating areas. Plenty of staff to clean the floor and tables yet this has not been done. Coffee was very tasteless and overly milky, would even say a tad sour, an overpriced experience. Sat near the back kitchen and a slightly eggy smell is wafting into the seating area which just adds to the grubby feel in this place.
3 Opinions
There were two tables occupied at around 4pm, 3 lots of people waiting for drinks and 4 members of staff working behind the counter, and 1 refilling out the front. We felt like an absolute inconvenience, but hung about waiting 5 minutes to place our order. We received no acknowledgment in this time, until my partner and I shared a ‘should we just go?’ look, which prompted a staff member to say ‘ill be with you shortly’. It seemed chaotic behind the counter, no order or logic to who did what, and overheard another guy waiting for drinks say that he’d been waiting half an hour for two takeaway drinks! We waited at the counter for 10-15 mins for two toasties and two coffees. Our toasties came out quick, but drinks took forever, despite having two robust coffee machines capable of allowing two members to be simultaneously making drinks. By the time our drinks arrived our toasties were pretty cool, and one of our drinks was accidentally put in a takeaway cup. Coffee was awful. We choose costa because it’s consistent (usually) and you know what to expect. The milk was burnt and the baristas skill didn’t compare to our local costa (Broadland business park). Won’t be returning, if they can’t get it right when it’s quiet and there’s plenty of staff - when can they?!