Based on 18 opinions finded in 1 websites

Based on 18 opinions finded in 1 websites
Nº 796 in 1330 in Cheshire West and Chester
Nº 1 of 1 Vietnamese in Cheshire West and Chester
Opinions
Overall a bit disappointed. Food quality and service both left a lot to be desired. Order two mains, one came out around 6-7 minutes after the other.
Henry M . 2024-06-02
MORE AT TripAdvisor
Really nice location and lovely inside. The food was delicious. Really..the best Vietnamese food I’ve had for a very long time. Service was great. Other reviews have said it’s slow but this was not the case. This place is a real gem and I would definitely recommend it.
Tim D . 2024-05-14
MORE AT TripAdvisor
Nice food, BUT the service is incredibly slow. We have been 3 times and the service was like this every time. We waited 30 minutes for starters and our mains took around 1 hour and 20 minutes to arrive despite us being the only table when we originally ordered. It’s a shame because the food is nice and if they sorted the wait times, we would go back.
Nick W . 2024-04-22
MORE AT TripAdvisor
A pleasant meal in enjoyable surroundings. Like some other reviewers we found the service was a little slow, but we had our food perhaps 35 minutes after ordering. The staff were all very friendly. The menu is not large but has some appetising choices - we ordered five of the street food dishes, and all were delicious. All were fried, even the dumplings. Unfortunately they had run out of bread (so no Banh Mi) and potatoes (so no loaded fries), which seemed a bit inconvenient early on a Saturday evening. The wine was reasonably priced and quite drinkable.
Andy from t North . 2024-04-21
MORE AT TripAdvisor
Six of us went for lunch and although we were the only table the service was incredibly slow. Once the food arrived we were all surprised by how samall the prtions were. Chicken and rice for £15 seemed a bit seep especially for the size of the portion. A small glass of soda water and lime juice at £4.50 is clearly extortionate. ONA Once and Never Again my friends.
Scott L . 2024-04-02
MORE AT TripAdvisor
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472 Opinions
Got short changed by girl on the bar. Gave £20, got change from 10. Only when I asked to talk to someone in charge, finally admitted to it. Its happened twice now... one time to me another to a friend. Its naughty and she must get away with it to other people
2754 Opinions
We have been quite a few times to the Brewery Tap for Sunday dinner, many of our friends also go. Food has always been great and today we booked for us and two friends who have never been before. We were disappointed as we had to wait for 45 minutes for them to take our order because there was a table of 10. To be fair the waitress told us there would be a wait but it doesn’t make a difference, they should still be able to manage with who is in there. At the end of my dinner I pulled something from my mouth and thought it was hard veg it was actually plastic. My friend took it off me and she insisted on complaining. The waitress came back and said did you find plastic in your food and I said yes, they said the kitchen didn’t recognise where it had come from…they took my dinner off (they said). We paid and left. However about twenty minutes later I had a call and I called them back- couldn’t hear from the waitress and said do you want me to come back? Which I did and was then asked to pay for the meal as I’d put the plastic in my meal and they had CCTV ? Seriously? They had CCTV of me handing the plastic to my friend going urgghh what’s that? What upset me was the fact I was accused of putting plastic in my food, seriously we have been in loads, I also offered to pay as I had literally lost a good friend the day before and it’s not really that important. Apparently the kitchen and the pub are different businesses so the ‘chef will be in touch with me’ Very disappointed that I was treated like a flaming criminal - why on earth would I come back if I was. I’m also a lawyer so not something would ever do. And as I told the manager I can afford to pay. Food is very good so not about that just how we were treated by staff.
758 Opinions
The hotel is fine. The restaurant service is abysmal. On night one of a five, the service was slow, but on night 2, it took over 2.5 hours to be served a 2 course meal. Absolutely appalling service. Update: After the second night of my stay the service improved dramatically so I've updated my review accordingly