Hamersay House Restaurant in Eilean Siar

The receptionist wasn’t helpful, she wasn’t able to give any piece of information about the hotel, car park, restaurants, etc. The radiator wasn’t working in our room, I asked the receptionist twice to check or to turn it on, but nothing happens! They just ignored my request. If you are coming to this hotel, get ready to go through the terrible Scottish weather without heater!

Expensive £4.00 for a tea £4.50 for a latte

Very pricy £4 for a cup of tea £4.50 for a latte food not great but pleasant Welsh server

We were only there to eat. Pleasant atmosphere and the waiter was very friendly. However, you would like a little more flexibility in a restaurant attached to a 4-star hotel. Unfortunately, instead of fries, potatoes were not possible! The sirloin steak was of good quality, but undercooked even though it was ordered medium rare. The side salad was a bit too small for the price and some of the ingredients were too cold! Soup and scallops as a starter are great!

Great place to stay, food was excellent

Comfortable, clean and spacious rooms, if a little hot. Good showers. Nice service and decent food - scallops and mussels were very good, although I would have liked to have seen a few more local seafood options. Some of the paintwork and furniture could have done with being brought up to scratch.

Good location, and lovely staff. Rooms were comfortable.

We visited with a group in July and the staff could not cope. We were bullied into eating when they wanted. I had belly of pork, one of the cheapest cuts of meat and hardly had enough to taste. My wife had scampi and burnt chips. The original waitress is suffering from stress and needs some love. The menu is too extensive and needs to be trimmed to three daily specials for starters and three for main.

We visited out of season and were the only ones in the resteraunt. That said, our waitress was lovely and was full of useful info. The food was excellent.

Very nice room, cracking meal. Good breakfast selection. Would definitely return.

Hard to find as it called something completely different by the locals, food and rooms were fine, more populated by the locals than visitors

We ate at the restaurant and had a bad experience as vegetarians. Our starters were lovely so we know that the food quality has the potential to be good and they can cater for vegetarian options. However, the main course was so poor we ended up requesting it came off the bill. We were initially served meat risotto. It wasn't immediately obvious it contained meat and my husband ate some. Luckily this wasn't a huge issue for us but I'm sure it would be for some vegetarians. The waitress was very apologetic which we appreciated. When the correct main courses arrived they were dreadful. Very plain risotto rice and vegetables cooked in stock (not fully dissolved) and butter. Edible, but for £14 the quality was terrible. The food going to other tables looked good so we've no doubt that for meat and seafood eaters, this is probably a good place to eat. We agreed with one waitress to take the mains off the bill. When the bill arrived, one of the mains was left on and at a higher cost than advertised. The other waitress then was quite argumentative and defensive when we asked for this to be removed. She eventually did but it would have been nice to receive an apology and the correct bill as agreed. Overall a very disappointing experience.

The food was excellent and the young waiter on duty did his best to serve us despite obvious lack of support from his colleague. Having said that the restaurant is warmly furnished and I would go back and give it another go.

Pity it only does tea and coffee in the day time, would have been nice to be able to eat something

A hidden gem. Lovely inside, friendly staff and excellent food. You must visit as the alternative in the town isn't anywhere near as good.

Our saving grace in the torrential rain and wind! We stumbled through the door, three soggy cyclists to an extremely friendly and welcoming spot. Very kindly let us use their drying room for our stuff while we had coffee to warm our bones. Lovely coffee, friendly staff, can’t wait to come back and try the food! Thanks again everyone at Hamersay House for being so kind, we’ll never forget it.

Unbelievable generosity from Zoe! Big thank you to Zoe particularly who was so kind and generous in letting us (three cyclists who got caught in some terrible weather) dry all of our stuff off (we weren’t staying in the hotel but needed some shelter). Also great coffee! Thank you also to Jackie for making us feel so welcome. The staff here are amazing! We plan to go back and stay when we’re back in Lochmaddy.

Tried Brunch 1 day and a takeaway another evening. Absolutely outstanding! Highly recommended. Eggs benedict 😍

Great service, loved the brunch. Reasonably priced.

Fantastic food, and excellent service

Fantastic hotel with friendly professional staff and excellent food

Stayed in the hotel, had dinner here both nights. Friendly and polite staff. Comfortable restaurant and great food.

Ticked all the boxes, comfortable room although a few housekeeping issues. Friendly staff Excellent food. Attention to detail lacked at breakfast time, but overall very good.

Exceptional food served by staff for whom nothing is too much trouble. Cannot be improved upon. Even in the troubles of covid huge care was taken to ensure guests had a stress-free pleasant and safe experience.

Lovely clean dining area. Delious food made to order. Creme brulee was to die for. Friendly staff. Definitely worth a visit.

Exception service and all food was prepared, presented and tasted Brilliant. The Salmon selection starter was to die for and the skin on chips excellent. Thank you

Excellent food and good value for money. The main course took a little time and whilst the waiting staff were generally very good and attentive we did have to ask for the bill twice. But overall a nice place.

Excellent smoked fish board and good ( if slightly cold ) main fish courses sea bass and monkfish. Desserts looked nice and room had pleasant decor. BUT restaurants are 50% food 50% ambience. Two waitresses rushing around doing their best with reception desk , nearly full bar and emptier restaurant. Our table was right by kitchen door, despite lots of empty socially distanced tables across room, which they didn’t fill. The calls from kitchen staff and what sounded like a spin dryer started just as first course served and shrieked loudly through meal( the waitress said a fan was broken and awaiting repair). Adding in the girls running in and out of kitchen, it made for an unpleasant experience, despite the decent food.

Called in for dinner while staying at another hotel in Lochmaddy. What a find! Knew we were in for an excellent meal when the bread brought to table was freshly baked. The food was clearly prepared from scratch, not fussy but beautifully cooked and good size portions. The cullen skink was very tasty with chunks of fish and potato, the smokehouse platter had a variety of salmon and mackerel presented. The Italian sausage risotto was spicy but with a creamy sauce. We hardly had room for pudding but the sticky toffee pudding was soft and not too sweet which balanced well with the salted caramel sauce. £80 for this quality 3 course meal for 2 with beer, coffee and of course a whisky to finish off was a bargain. By far the best meal in a 10 day trip, well done chef!

The food was AMAZING, the staff were really friendly, the bar we ate in was comfortable with nice decor, the beer and wine were great.. what more can I say? Apart from, if you love pasta and seafood, this is a must go. Covid restrictions were in place and we felt safe eating there.

Been twice in the last month . Really good food. I had fish....cooked to perfection. Excellent service. The waiting staff were so lovely to the children. Highly recommend.

The staff numbers were limited due to covid, but the service was friendly and relaxed. The menu was broad enough to meet most needs, with a focus on local produce. The food we had was beautifully prepared and was very good indeed. Would recommend!

Friendly and relaxed service, and beautifully prepared local seafood - huge scallops hand dived by the restaurant owner.. Recommended!

After being on North Uist for 5 nights and struggling to find somewhere that was serving food, thankfully Hamersay House reopened just in time for our last evening before heading home.We arrived at 6pm as a party of 5 (2 adults and 3 children). The set menu was great for us adults but unfortunately the children wouldn't have eaten from it and the waitress explained they have a family menu between 4-6. We asked if the chef could use his discretion and allow the children to have the lasagne option, we explained that we hadn't had one decent meal for our trip and really wanted to at least have had one nice dinner. The Chef said he would be delighted to cook for us! Great!!!The food was slow to come out but I'm presuming it was all cooked from fresh and so was worth the wait. Everything we had was delicious. My husband especially enjoyed the Scallop starter, he had 3 of them ! lol And the chocolate fondant was perfectly gooey in the middle!Thank you for looking after us so well and ending our trip with a lovely evening.

The food was very slow in being prepared and I do mean slow. Quality was good but the high price is steep although it is a captive market on the islands.

We booked Christmas Dinner set menu, it was £30 per person for 3 courses. we were a party of around 24. The starter I couldn't eat was soup, with chunks of paper from the chorizo in it... The roast turkey was ok but ruined by the black (rotten) roast potatoes I couldn't eat accompanying it. The pudding I also couldn't eat was Eton mess, a tasteless blob of gelatin with some meringue on top. Was seriously not impressed, but couldn't express this to the staff as they were so busy trying to do drinks orders that were sometimes leaving us waiting an hour for a drink. I left hungry, as did the people around me. This is my first review as I've never felt the need to warn people so much as this before. I will not be back, and feel ripped off. Avoid.

My second perfect stay this year at the lovely Hamersay House. Totally recommended, had the same room as as time, thankyou Hamersay House, it is amazing, plenty work space for me to work from and comfy bed for a good nights sleep. Food is delicious especially the yummy Harris Scallops and the seafood chowder. Am a seafood addict so the menu is 5stars for me. Friendly and helpful staff. Excellent stay and look forward to staying again on my next trip to Lochmaddy. ⭐⭐⭐⭐⭐

We had a wonderful dinner here. Staff were very friendly and we enjoyed a drink in the bar before dinner. It was fairly busy so need to book. Much better than the Lochmaddy Hotel.

Fantastic, hard-working staff who went out of their way to make us feel welcome. Great food, excellent bar selection, and comfortable lodgings. An honest, authentic feel that you never get at cookie cutter hotel chains.

Varied evening meal menu from this Boutique Guest House/Hotel where we stayed 3 nights. Wine list is comprehensive and reasobaly priced fro a place of this standard. Halibut, with smoked mussels and Vension were two typical mains; Gnocci followed by Pasta or steaks available.

The hotel has been set out well and I am sure the owners are trying very hard in a quiet location to get it right but it just doesnt quite get there.Not enough staff is very evident, and when we checked in the extent of welcome was what is your name and here is your key.We went out for a walk shortly after and returned a couple of hours later, around 5 oclock, and were sitting in the room, (thankfully) when the door was opened by another guest. He was embarrassed but we were concerned, and both went down to reception, to be informed that he had the key to room 1 which is the master key that could open all the rooms! For some reason he had mistaken our room for his, but I said to the girl on duty in the bar now, that this wasnt really very clever. She said she would mention t to the owner. Hopefully it has been addressed for future guests, as a master key getting into the wrong hands could be very costly.Dinner in the restaurant served its purpose, but if there was a restaurant anywhere nearby we would probably go there.Would suggest it needs a hand on the tiller to give it some presence, and the owner may be better served out front rather than in the kitchen

I had a salmon starter which was beautifully presented and the quality was fine. However, generally the food quality was poor. Small selection of drinks but the staff are really friendly and kind.

Really is 5 star experience food wise.

Without doubt a brilliant place. Bent over backwards for us, just naturally nice people. Will definitely be back.

Excellent. Friendly service. Good food and clean facilities.

A somewhat underwhelming experience. The decor was fresh and new looking, although the computer screen in my eyeline in a nearby office was a touch distracting. The young waitress was glum, throughout, the other waitress a tad scatty. Our main courses were pleasant enough but I didn’t feel the waitress dealt well with my concern about kiwi fruit in a ‘Summer Fruit Crumble’, I just wanted to quietly make the point that this is a common allergen. She made me feel I was being a nuisance. We both wished we’d stayed at home. A low point in our holiday.

Came here a couple of days for a really nice coffee, would love to had a meal here menu looked good but just out of our reach

Hat uns ausgezeichnet gefallen, insbesondere die geräucherte Fischplatte als Vorspeise, die sehr sehr frisch war. Nettes Ambiente und freundliches Personal.

Le trio de saumon, la soupe de haddock fumée, le risotto aux gambas, tout était très bon et bien copieux. Le prix est en conséquence.

Prima en gezellig klein hotel. Goed eten en super vriendelijk personeel.

As a vegetarian I don't consider pasta and risotto as a meal especially as vegetarian food is so amazingly varied

Excellent hotel, great food and friendly staff

A good little restaurant, with good service and lovely food. Our group was very happy to eat here a second time.

Excellent food and local produce. The Thai prawns were superb. Good service and pleasant environment to eat in.

Like everybody else says it a great place, but £145 a night?

We were impressed with the dining room which was well decorated and the food was very good. The only down side was that the portions were a little small, but well worth a visit.

Went here for supper and enjoyed myself. Was nice and light and newly done in “New England “style food was fine but not as good a menu as sister hotel the Langass

A lovely small hotel in Lochmaddy provides plenty of comfortable, relaxed dining and excellent fare. The staff is very warm and welcoming of every guest.We really enjoyed our stay and our meals.

So disappointed with this place. The surroundings are nice and the staff were "helpful" but paying London prices for mediocre food on our dinner visit was disappointing. However , at least the back ground music wasn't intrusive

My wife and I visited Hamersay House recently for dinner and were very pleased with the whole experience. We received a warm welcome from the staff, who were courteous, helpful and friendly all evening, throughout our stay!

Went for evening meal, my wife had sirloin steak,chips, veg and salad whilst I opted for the battered Hake. Both meals were tasty and beautifully cooked to perfection. Service was friendly and warm. Desserts were to die for...an exceptional meal in a lovely establishment...top drawer.

I wish i booked the Hamersay this trip but stupid me thought would give the Lochmaddy another chance stupid me

We were here to enjoy an evening meal. The scampi was excellent, swift service with attention to detail. Clearly an excellent chef both dishes were spot on. Nice environment strongly recommended also open out of season

I visited Loch maddy for work and took my wife and 3 month old baby. We stayed in the hamersay house and it was fantastic. The staff were great and so was the food. They were very accommodating to my wife and our small baby. The family room was very spacious and the beds comfortable. Would definitely recommend!

Clean and comfortable, good whiskey selection. Accommodation and food available.

Great lunches. Even better beer. And amazing views! 🐑🐏🐇🐴🐿️🦌🐔🦆

Lovely comfortable clean rooms, great staff, fabulous food, relaxing bar - nothing to fault! Warm, great to come back to after a winter walk. Hope to be back and will recommend. Thanks folks for a great stay.

Had my first visit to Hamersay House for my works night out and i have to say it was so very well worth the wait. The food was amazing and of high quality. The staff were very friendly and service was quick. Will definitely be visiting again highly recommend

I absolutely loved this place. The food is Michelin star standard and the rooms are imaculate - crisp clean sheets every day, big hot baths and radiators everywhere . The Bar is a gem, made all the better by the wonderful staff - thank you Hillary, Kaitlin and Lizzie. Hamersay goes up to eleven.

Really enjoyed eating here. On both visits I chose vegetarian and really enjoyed them but the menu offers a variety of dishes and the small warm restaurant is cosy and inviting.

Amazing Hotel, very clean and the staff are amazing. The food is affordable. Loved it.

Hamersay house is small hotel with eight or so rooms in Lochmaddy. With few dining options in this very small burg we were pleased that this dining room was here. Better yet the food was well prepared and in ample quantity for the hungry traveller and guest. Highly recommend.

A great evening with 6 friends - lovely food, helpful, friendly staff. And at a sensible price too. what more could you want?

6 friends booked this restaurant for one evening of our trip to Barra and the Uists. I’d recommend booking in advance if you have a larger group as it was full when we visited.

Excellent hotel, rooms a high standard compared to other accommodation on the island. Great breakfast in the morning too!

We stayed at the Hamersay Hotel, and ate ate the restaurant for dinner (as well as the Breakfasts), and all meals were wonderful. Especially of note were the signature Barra Scallops, and the local se4afood, which were fresh and excellent. And the service (esp. Kaiyln and Amanda) was impeccable. Was recommended as the best restaurant in Lochmaddy, and it's not hard to see why.

Really great hotel. The rooms are modern and clean; the staff are friendly; and the food was delicious.

A little slow in service but fabulous place to stop over

My favourite place on any of the Uists to eat. Most recently had fish and chips which was excellent, as is everything Ive ever had there. Prices are reasonable and staff are always friendly and attentive.

Nous avons pris des soupes (bonnes).

After a long drive from Benbecula around the west coast of North Uist and Bernaray, we were heading for the Lochmaddy ferry. We stopped in at the Hamersay for a wee bite of lunch. Oops! we were informed by the gal greeting us that they weren't open of mid-day meals. Seeing our disappointment she went to back and consulted with the chef (or a prep cook?) She back out and suggested that we could have soup and scone in bar. So there we were! Very good mushroom soup and a scone and a cider were just right.

Pretty nice option for eating out on North Uist. Very helpful and kind staff that tries to fulfill any wish - even with special seafood meals on short notice. And not to forget: very good fresh food and a thoughtful diversified menu. Restaurant area very appealing and cozy.

Nice bar area. Excellent food. Rooms a bit pricey but I suppose that's lack of competition.

Went here on recommendation of others and found it to be a great place for an evening out.

Had a very nice meal and the staff were very attentive.

As part of a group of 8 Birdwatchers, we visited this restaurant on our last night on North Uist. Our leader had visited with another group the week before and had enjoyed his meal. He has visited on other occasions over the years he has been bringing his groups. Like Janet T who has reviewed below I also had the fish and chips and can only echo her comments. I could have had two meals from my local fish and chip shop and the quality would have been 100% better. When the waitress clear my place she asked if everything was ok and I told her that the meal was very mediocre and that I was prepared to pay anymore than £10 for it, certainly not the £16.50 it was priced at. Another waitress came to the table and wanted to know what our problem was with the fish and chips. Rather than cause a scene in front of other customers our group leader asked for a private word but it would appear that this lady’s attitude was far from helpful, she wouldn’t listen to what he had to say and kept making excuses about staffing, different chef etc etc. Some of the comments referring to our leader’s own complaint about his own food and some drinks that we had been served. See his separate report under Hamersay House Hotel screen. All in all a far from pleasant experience. Lesson learned, vote with our feet, don’t visit again. Some of the staff certainly need some training in customer service skills and how to deal with their attitude towards the people who pay their wages by their custom.

Lochmaddy was our third stop on the ride. Having come across very friendly welcoming (local and visitors) people during our trip until we called in person to book for an evening meal at this place. We were told they were not taking bookings as they were expecting a large group staying at their hotel. Later that evening (6m) phoned the hotel to inquire if they had a public/lounge bar open that evening to non-residents for bar meals - answer was YES and last order for food 8.30pm. So we turned up at 7.30pm bought two drink and asked to order some food. The young waitress said she will go and see while the lady we spoke earlier could be heard saying to her "I have already told them earlier this afternoon we are very busy". So why were we told on the phone otherwise and why be so rude and not even have the courtesy to apologies to say we had been misinformed. The place looked nice but unfortunately unable to review anything else other than rude unhelpful staff lacking basic manners.

I went here recently with a group of friends for a 'farewell' meal. I had a basic battered fish and chips meal, served with a pot of pea puree, a pot of tartare sauce and a salad garnish, priced at £16.50. The fish (haddock) was very nice but a large amount of the batter was so undercooked that it was just a gooey mess under a crisp outer shell. The chips were not very nice either - I don't even have words to describe them! The pea puree was 'fridge' cold with lukewarm spots and the tartare sauce was thick and 'gloopy' with no definitive taste. I have never had a fish and chips meal this bad, not even from a chip shop!

Service freundlich, Ambiente angenehm, das Essen gut, Preise moderat, besonders wenn die Bedienung die Hälfte zu tippen vergisst. Unbedingt reservieren.

Ate here twice while staying just outside Lochmaddy. Excellent food, I had hake each time but cooked a different way. All courses were good each visit, and very reasonably priced. Small wine list but we found something we liked each visit.

One night stop for Ferry in the morning. Good food & friendly staff.

Nice food and good people behind the bar.

The title says it all. They had no problem accommodating 13 of us. The service was spot to on and the food was great. One member of our group had fish and chips (usually beer batter but they made it with normal batter just for him), and it looked like half a whale.

Local food restaurant and hotel

We stopped off here after getting off the Last ferry from Leverburgh as we would have been arriving too late in Benbecula to eat. Hamerssy House did not disappoint, the food was lovely.

Excelente habitación y muy buena comida en este restaurant de aspecto funcional. Personal muy profesional y atento. Comedor con vistas a excelentes paisajes. No fuimos de madrugada y nos prepararon el desayuno el dia antes

Five of us went to celebrate the wife's 50th birthday with a meal at the Hamersay house. Fantastic meal very friendly efficient and professional service in lovely surroundings. Highly recommended

Lovely hotel, staff very helpful and thoughtful, room a delight but bathroom a little small by comparison but very well stocked. The meals were excellent, the same in both bar and resturant both very relaxing, wine excellent. Breakfast choice really good and satisfying. This is a lovely area of North Uist and there was lots of information and good walks from the hotel in your room folder. Would recommend this hotel it was great.

Great local food, well cooked and in a lovely setting.

We dined here two nights whilst on North Uist and enjoyed both meals. They use local produce and it is beautifully arranged on the plate. The service was very friendly and efficient.