Half Moon Mildenhall in Forest Heath

Just a shout out to the girls that worked last night with a busy bar and being rushed off their feet they both managed to make time to check in on me and my family. Thank you ladies for an awesome evening.

I enjoyed the sticky toffee pudding.

recommend. Reasonably priced, big carpark. Staff welcoming. Five star

The atmosphere was great. Me and a few mates came here to have a good night out and the food was amazing i was also served by two amazing bar maids called charlie and alicia

Heather was such a help as we're the other girls , Well done ladies.

Great food Great service! The ladies were fabulous and the food was wonderful. Thank you for a good night Lisa and Nina

Came in tonight and the service was wonderful shout out to Lisha and lisa

Good price food , good beer beer and the decor has improved, had a nice meal there tonight for my wife's birthday with the family. The staff were friendly and helpful..

Had a lovely meal here with my sister-in-law and her two kids, it's a great place to grab a cheap bite to eat with kids. Heather, our waitress was very friendly and helpful.

Booked a table for 19 of us for my mums birthday. Everything was perfect from bar staff, ordering our food to speed of service and the quality of food was perfect. All staff very helpful and friendly especially Heather who served us. Thabks very much for great experience.

Second time here. Nice food. Drinks taste good too. Only thing is both times the tables were sticky.

This was the first time I have visited the half moon and I have to say overall it was a disappointing experience. The wait for the food was about an hour and when it came the burger was like cardboard. The sauce had congealed and was cold. The toilets need to be destroyed and rebuilt as they were beyond hope. I won't be coming back for food.

Simply great service from the ladies

Great Monday to Friday 241 deal. Pie is excellent. Needs a revamp though.

This is a Hungry Horse chain pub. I did however, have a pleasant meal here. Me and a mate were here for Cobra Warrior 2024. We were staying locally and the host recommended the Half Moon. My mate was paying and we selected two meals off the £6 menu. With drinks added it came to just under £20. Considering the price of the food, it was surprisingly good. I had fish, chips and beans and really enjoyed it. Fish was very nice too. The chips were a bit of a weak link. A mix of fries and thick chunky ones, they could have been warmer and a bit fresher. Apart from that, all was well. Value food that was good value.

All members of staff are very welcoming and very friendly, very helpful, service was great food was great,

Had an absolutely lovely meal here tonight Servers are very helpful and friendly Defo be returning

This is the WORST restaurant/pub I have ever been to. Awful service, it took 20 mins for our drinks to come out and 30 mins later only one of our meals arrived leaving other people without their food for another 20 mins. When confronted about the missing meals the staff tried to say we only ordered one main. After a long winded debate over the order, they finally brought out the other mains. Barely apologetic and very unprofessional staff, blaming each other for the mistake. Of all the places I’ve eaten this is by a mile the worst. unless you want to wait 20 mins for a half Pint of coke avoid this place.

The food was OK ish But it was a hot day and we was told they only had one parasol for eating outside

Never go again said they let dogs in put us in the games room felt like a second class person there was smoking out side door was open you smelt the smoke waited about 1 hour for food never again

Charlie is one of a kind, she made our afternoon. Food good but always served better with a smile. Well done Charlie.

We had a meal here tonight, was very impressed 👌 The service we received was very polite and friendly. The food was very good. The chicken skewers were fantastic, crown of burgers were also a winner on our table. Thank you to you all

Food took over an hour to come out and it was not worth the cost... so so.... not worth the wait.

Good cheap pub grub. Steak a little over cooked in the mixed grill. If it was just a steak meal id of sent it back but other than that all okay. Chicken can be hit and miss at times if its dry or not. Great service and people with friends, family or eve out

Very good value.Excellent staff.

Charlie and Alicia was outstanding with their service and gave a personal touch with every transaction

Alicia and Charlie were fantastic! Would definitely come back

Had a lovely time at the half moon today food and service was great and the atmosphere was very light and happy thank you at the half moon you are amazing

Had a lovely meal. Good value for money. Charlie was friendly & was working very hard.. Good customer service

Great food but need more staff serving

Service really good. Charlie the waitress very helpful

Food and drink spot on. Service was amazing. Will definitely be back

Came in for a drink. Service was amazing by Charlie. Such a lovely girl with a friendly demeanour 🩷

Awesome service as always from Nina.

Came in at night for a few drinks, Charlie’s service was… top notch

Went to half moon today and Charlie was fantastic she is alway helpfully and friendly and always willing to help you we will alway come back as her friendly smile is welcoming. The service is alway great and food is amazing, definitely recommend this place.

Excellent service lovely staff from jay will and Chris

There have been issues over the last few years which caused me to drop my rating at one point to 2 stars. A fair amount of it was due to the pandemic, a high level of staff and even management turnover, as well as some awful supply chain issues. They clawed their way back up to 4 stars by the start of 2024 by putting in a lot of effort, both in the kitchen and front of house. Update April 2024: New management and running smoother. New, competent staff are being trained and management is supportive. Back up to 5 stars.

good food and cocktail pitchers are very jice :)

We have been to the Half Moon in Mildenhall 4 times now for food & drink, and the staff are always pleasant, food is excellant and reasonably priced. 10 out of 10 & 5 Stars!! A nice place to bring friends.

Went to the half moon to the Halloween party. I had an amazing night, and staff worked very hard, fantastic

Good food friendly staff the Assistant manager was very helpful and polite will be comming back again soon

Loved this place when we used to come here years ago on the way home from France, we stayed at the CC site at the end of the road and visited every year without fail. Unfortunately we made an effort to return and were extremely disappointed. It's a shadow of what it was and looks grubby and unkempt. The last 9 years haven't been kind.

Very enjoyable place to eat and drink

Got recommended this place by my daughter. Beautiful little town and fantastic hospitality including waitresses Alicia Kelly and Charlie. Couldn’t have hoped for better service drinks poured fresh with smile. Food came out nice and perfectly presented . Steak was cooked beautifully. Would definitely recommend

Had a great time Charlie was absolutely amazeballs

Really enjoyed the Full Monty The kids' food was plain (mash potatoes were dry and tasted like they were instant. ) They ordered chocolate and strawberry milk, which came boxed. The chips were excellent! Was a bit confusing coming in for the first time, as we didn't know to say ourselves... and the waitress took a minute to even acknowledge us. When she finally did, she told us we could order by using the app, or some to the counter and place or order. Overall, it was well priced, we were happy with our meal, but the service could have been better... additionally, coming in on Monday, where it is advertised that kids eat for £1, it would have been nice if the waitress told us that's only when ordering specific food from the regular menu. 3 kids meals and one adult entree with a pitcher of lemonade ran us £40. Not bad.

Staff are great its dog friendly but the foods not great its okay

First time visiting. Food was good and so was the service. Charlie was very nice and had a great chat! She made our first visit great!

fantastic friendly service good food cooked well and plenty off it the staff leah and alicia are brilliant a friendly smile and polite

First time coming to the half moon and we certainly will be back, the food was plated amazing & was served hot, it was very busy and was told a wait on food which we was happy to wait, the staff was absolutely amazing considering how busy and how hot it was today, will certainly be back

The Meat was not so wellicht, with lot of muscles by all four People.

Served by heather quality service and really good food definitely coming back

Came in for a few drinks in the beer garden and decided to grab a bite to eat. What a delight! The ladies serving were wonderful and the food was even better!

Happy with our first visit here. Good food. Great selection. Waiting staff friendly and efficient. Pretty much as before. Staff great. Good selection. Not very busy. Again not very busy. Great staff. Food good. No change from previous visits except place had a refurb internally in places. Still great service from staff. Good food. Good prices. Still great service and food at good prices.

Service was okay, would have been nice if someone let us know why our meal took awhile to arrive. Took almost over an hr to bring out burgers and chicken nuggets.

Popped in the half moon before work. The lovely waitress Charlie welcomed me with me a with a smile and served me with no time to waste. The food was plentiful and delightful. I left a tip and got wished a farewell journey to work. Much better visit than last time.

Had a very nice meal at the Half Moon tonight. The service was excellent and food came out quickly. Huge improvement and a big shout out to the girls who were working tonight.

Came in on Tuesday and the service, food atmosphere was wonderful! Been in a couple of times and I will continue to keep coming back!

Terrible, so disappointed ☹️. Party of four all ordered burgers. Waited at least 40 minutes, when food finally arrived everything, apart from fries,was so overcooked/burnt. (Even burger buns were burnt) We were not asked during meal if all was ok , or when plates were collected. Guess they knew by the amount we had to leave that it wasn't good. Other people only received half their order, another couple waited so long they had to take their dinner with them because they had to go back to work. In total only about10 diners there. If the chef spent more time in the kitchen rather than chatting at the bar things might have been better.

Come 2 weeks ago food was lovely come today absloute discusting corn was terrible had to change it sweet potatos had to bring fresh ones thought this place had changed won't be coming back such a shame..

Alisha who served us was very nice, friendly and helpful. The gammon was not very hot that's why I gave 2 4s. I didn't want to send it back because we stopped there on the way home and we still had a 2hr drive. I will go there again I will just ask the waitress to make sure that the food is hot for me.

Think it's just got new managers, and it's so much better, went there with the wife and kids and it was a great atmosphere. Will definitely be going back.👍👍. Thanks and see you again soon.

Had a wonderful meal. Staff very friendly

Fantastic food & drinks with great service. We will definitely be returning :-)

*update* owner said 4 weeks ago to contact them and still no response! If I could give 0 I would. We ordered a breakfast and wrap. This took 45 minutes even though the restaurant was empty. When we asked how much longer it would be, the one waitress serving was rude and replied ‘very soon’. I felt sorry for her as she seemed to be the only one serving. When the food did arrive, they got one order wrong and didnt offer to rectify this once we mentioned it. I’m not sure what seasoning is on the chips either but it wasn’t salt and pepper. It was so awful we had to ask for a refund, which was given rudely with no apology. What a waste of an hour! For my first experience here, it will definitely be the last. I do not recommend.

Great place for families. We ate outside and let the kids run around our area. Good service and good food.

We love going to Half Moon. It's got tons of menu options, delicious food, and a great atmosphere. Plus, parking is easy, which is always a bonus! Not too far from the house, and very casual and welcoming.

A nice relaxing eatery. Polite staff and good service. Enjoyable food.

Good food very helpful staff, dog friendly, even ask if you would like water for the dog 🐕. Good pint of beer ipa so my hubby says. We are on holiday and have been in numerous times, even the locals are friendly. And I must also say the toilets were very clean. Thanks to all the staff see you next year.

Best night ever with Elisha and AJ. Would fully recommend!!! 5 Stars!!!

Loved roast dinner at half moon Sunday 26th May and also loved the see firmilar face former aldi Newmarket worker all staff friendly food was great couldn't praise them enough definitely go back again

This place is amazing food was quick and amazing the two waitreses aj and alicia was extremely helpful with my diet needs

Aj’s service was great, i had a vegan lasagna and it was delicious. Cant wait to eat here again!

Friendly staff. Typical Hungry Menu. Had Sunday Roast and more than I could eat!

1st time at this restaurant. Wonderful people working there… very friendly and kind! Excellent food all the way around! Generous portions, and we can’t wait to try other dishes! They have a huge menu with great prices! These two Americans will be returning and Often! To be quite frank, it’ll be our go to!

Great food, good value, pleased to see refurbishment within the restaurant, staff are very friendly. 👍

On Sunday May 5th we (4 of us) had such lovely meals. The service and the manager made our visit very very enjoyable too. Thank you

Very accommodating as we were a large group arriving without notice. Friendly, helpful staff.

Good pub food and great value for money. Usual pub menu so you know exactly what to expect upon arrival. We were a large table and recieved fantastic service from Heather. She was happy to help and serve us the old fashioned way rather than using an app! Great parking, nice outside space and lovely atmosphere.

Food was amazing, and service was even better bar staff and waitresses were very helpful and lovely to talk to! Will defo be returning!!

Had a great experience today. Food was good and came out quick. The manager is lovely and very accommodating. Would recommend.

Worst food I have had out for a long time. Won't be back.

Good old-fashioned service with a smile where nothing was too much trouble. I asked if the Football could be shown on the TV whilst I was having dinner & the lovely girl at the bar came out & sorted it for me without any fuss. Then the dinner itself well what can I say...absolutely delicious along with the dessert which was amazing. Superb experience, I would highly recommend this Pub to anyone!

had a lovely meal with family. Very good service and very amusing and helpful service with Terry. ... thank you . We really enjoyed ourselves and will certainly go again. The upgrade to the decor is very good .

Had a lovely meal with the family here, the young lady Leah serving us was amazing, her and terry went above and beyond to make us feel welcome and help occupy our children. Will definitely be visiting again soon 👍🏼

Leah was absolutely wonderful in her very kind service to me and my wife. Food was nice, atmosphere very pleasant

My friends and I decided to lunch at the Half Moon pub ... Really enjoyed our meal terrific food fantastic price and the table Service was very good. Thank you Heather . 💯

Thank you Terry for great service.

Had the Mediterranean seabass, the seabass was very small, the creamy mash potatoes were not creamy and the green beans were rubbery

Using a burner to protect my name. Just in case. First off, let me state that when it comes to the curb appeal, this place is deceptive. From the outside one may be tricked into thinking they are entering an old, historic pub. Once inside, however, one finds themselves inside a place with less appeal than a White Castle (Shout-out the Americans at RAF Mildenhall). First off, the fact that you can only order drinks and food at the bar or on an app is just weird. If it was to save time I get it but you lost the time you had on taking a calender year getting my food to the table. Now, comes the food section of my meal. I ordered the Jerk Chicken and Wings. The menu says it's 'new' which should have been my first warning that someone, somewhere down the chain of command left their thinking cap at home. The wings and rice were great, don't get me wrong, but to call the half chicken served to me as quote 'seasoned' is an insult to Walmart pre-cooked chicken. Also, the coleslaw was nowhere to be found. The manager(not 100% sure if she was the manager so don't hold me to it) gave us a free round of drinks on the house due to our meal being a disaster. Doesn't fully make up our experience but it was a very thoughtful gesture. I would have made this a 1-star review but I don't want to throw our servers under the rug. This clearly was a cook issue and I don't want the wrong people caught in the crossfire. One last thing; it takes a lot for me to spend this much time to write a negative review online for something but this needed to be said. I get it. You had trainee cooks in but that doesn't excuse the quality of the food we were served. I hope you can correct this for future patrons since myself and those I was with are only going to be in England for another week and a half. Something definitely needs to change, for sure.

Great time thanks to Charlie for the good work 👏 and making me feel welcome and food 😀 will be back soon x

Went there last Sunday & met the new landlord who was very pleasant. He shared his ideas of the improvements to be made & the food was very acceptable . Went there today, 3 days later & oh dear. Back to problems in kitchen, trainee cooks. Had to wait 45 minutes for an overcooked crispy burger & lukewarm chips. Husband’s breakfast was pretty grim, inedible sausages & bacon, hmm The manager was apologetic & refunded without a problem but what a shame. Do I give them another go? It’s local, it’s cheap. It should be good. Sadly Trip Advisor won’t let me post another review of the same place so quickly. Half Moon have replied asking for my details but there is no way of replying to their post. I have sent a message on messenger to them on their fb page but had no response

Me an my wife really enjoyed our meal the chef (Charlie) cooked everything to perfection, my rump steak was cooked exactly how I like everything was out on time an pippin hot.

came because they had good vegan options (no vegan roast though!) but waited an hour for food and it was cold. All the seats need to be reupholstered urgently. Staff were friendly but obviously understaffed

The food was reheated and rubbery. Aj was not polite towards us she didn't check if the food was okay after 3 mins. I complained to her about the food she she had the audacity to say I don't think it's reheated. Me and my family go regularly and this was one of the worst experiences we've ever had due to aj.

Lovely meal, great new staff are fabulous!!

Nice curry and a pint cheep ££££

Amazing service terry definitely got the party started and made us feel at home 10/10 and the rest of the staff were amazing aswell

New manager is an a fantastic find. Perfect attitude, energy and efficiency. I hope Green long look after his staff numbers as they are always understaffed and overworked. Very happy and best value for money I can find locally. Well done.