King's Garden in Forest Heath

Have in the past used this takeaway and generally pleased with the food. Just ordered a takeaway as a treat after a busy week. My food was terrible, greasy, totally tasteless, had no choice but to bin all of it! This was not cheap, lesson learnt, ☹️

The food tastes okay, not brilliant. The service is always good. But can forget parts of the order when they deliver sometimes. They send you cold 'sweet and sour' sauce, which isn't great. There are better options in the area.

I bought sesame prawn toast last night,and discovered after I had eaten a whole peice,that it seemed a bit meaty,and not tasting right. So I pulled one apart,and discovered that they have pressed down a peice of poultry,or at least I think it was.to the bread,and covered the mystery meat with sesame seeds. I will now be reporting them,as I don't know what I ate,and someone could get ill from an allergic reaction. And there was no shrimp paste at all.

Service was lovely and so was the food will be coming back definitely recommend

Nothing beats Kings Garden ....

The food made up for the bad service experience. We ordered through the "just eat" app. Our order and money was taking promptly. This was at 5pm we had a estimated delivery time of 6:15pm. At 6:50 we called the restaurant. We where told our order was on the way and they were running late. No we waited till 7:15 got our delivery only to find it was the wrong order. Called the restaurant was told to call back in 15 minutes. Decided to then go ourselves to the restaurant a 20 mile round trip. We eventually got our order and was refunded the delivery charge.

Delivery was on point. Literally as requested. Order was simple. Chicken sweetcorn soup, set meal for 1 (chicken balls/sweet sour sauce, typical Chinese curry and egg fry rice + 1 spring roll. Freebie - prawn crackers. Review time- Delivery and comms exceptional. I requested a specific time, it arrived exactly (literally on the minute) and I was called to advise it arrived. Soup was adequate and tasty, also very hot still. Personally for flavour I would have liked a bit more soy and sesame oil- but that's just me. It all got eaten. Chicken balls and sauce. The batter on the balls was superb, like....bloody great. Light and fluffy, yet crispy and lush. The chicken, soft and perfect in every way. The way this dish worked for me (staying in a hotel) was the fact I just dipped the chicken in the sauce and munched away - using my curry and rice as a real main. The sauce was cold, which I found odd, but I guess that's as intended because it worked, and tasted epic. The curry. Typical yellow Chinese curry. Absolutely nothing wrong with it, but not a show stopper. Saying that.....like a fatty, it's all eaten. The rice, again....surprised me. Fluffy and spot on. I can't really review the prawn crackers as I usually don't eat them. For the sake of review I've eaten 1. Erm.....prawn crackery....not my thing unfortunately. Final note. Absolutely sterling food tonight. Cannot recommend enough. I only wish I'd gone for something other than the set meal seeing as how good this has been. Hope it helps.

Order for delivery that never arrived. After 3 hours they cancelled my order. What a disgrace!!!!

Ordered the combo boxes tonight with my family and they was really delicious we all really enjoyed them such good value for money will definitely be back ☺️

Very busy chinese restaurant due to popular just eat orders. Food is good, service was very good considering we had several orders to be taken care of and happy to say all we're timely and correct.

What has happened to kings garden? Ordered ribs and chips, delivered 1h 30 mins later and received reheated chips. Phoned up the shop and was told that they would send out replacement chips.. 25 mins later still no chips, Phoned up again and was told they're now on the way and we should microwave the ribs ( might as well have cooked our own meal at this point).. ruined the meal... refunded but not impressed.

i don’t eat chinese very often but when i do this is the place where i get my meals.

Absolutely delicious food. I am confident to say that it was probably the best Chinese takeaway I had so far. Very friendly staff, and were happy to adjust our order to our liking with good prices Will come again xxx

Just got a take away and it was delicious! Singapore noodles and chow mein were so tasty. King's have really improved their food recently. Oh also, the Asian man who answers the phone is always polite and friendly. Highly recommend.

Great take away tonight! The man who took our order was very friendly and thorough and double checked everything. He also reminded us of a dish that we were owed due to an incorrect order in the past, we really appreciated this. Food arrived very fast and tasted great. Will definitely go back :)

Customer service is awful do not recommend at all!

They need to improve their 2 star hygiene rating from June 2022 before I will be going back.

Best Chinese in town! Really good food and friendly staff. Had a couple of issues previously but sorted quickly.

Delicious! Very kind staff. Try one of their specials they have advertised. I had the hot pot and it was perfect

Staff were really friendly, generous portions, really nice food. Definitely recommend.

Food is decent customer service awful, Ordered a takeaway which arrived with items missing. Rang up and while they couldn't provide us with the items we already paid for via Just eat, they did promise on the next order they would do so with another item free of charge. Subsequently rang up only to be told the person who we complained to no longer works their despite it being little more than a week later and they would not doing anything for us. Shut us down straight away and made no attempt to find out from anyone else if they could do something for us. No respect.

I get takeout from here once or twice a month and make great food every time I tend to buy the noodle box C combo box which is greater value for money.

I recently got an order from King's Garden as a change from the usual Chinese cuisine vinue I use locally. The fried rice was okay, but a little on the plain side but the mains (Garlic King Prawns, and Tofu with Ginger) were superb. The mini spring rolls were good as well, and a slightly more generous serving than the other venue. The order was ade as a delivery, and it was on time and still piping hot. Well done.

Used to be my favourite Chinese takeaway in Brandon, but prawnballs over done, sweet and sour sauce cold in a tiny pot. It's busy but I would not recommend

very friendly staff, great food

Food tastes good, reasonable portions

I use to get my takeaway from another chinese but stopped using them and will be using this one in future, i ordered online very easy , got a email to tell me what time to expect it easy.. Food delivered on time easy.. Food was hot and tasty and plenty of it, i live about 3 miles away and was charged 2.50 for delivery which is fantastic, think there was another 25p for service but with lovely food like this you don't mind paying that charge.Highly recommended

Ordered to Thetford, food was hot and absolutely amazing! I was a little hesitant to pay £6 delivery but I will definitely do so again. The spring rolls are devine ( not greasy) the satay prawns are delicious, as was the rice, starter and sides. The meat and fish were tender and all the ingredients tasted fresh and clean (not like when you order a take away and you get luminous greasy sludge) I will definitely order from here again...you have a new regular customer, thank you for a delicious, great value evening in 🥂💖

Very helpful and always delivered hot. Food is always fresh and authentic. Good size portions and the delivery drivers are great.

One of the best Chinese take out restaurants in Brandon

I regularly order from here when we fancy a take away. The food is delicious! They have an expansive menu which, if required, they will 'tweak' to your requirements. The staff are all really pleasant and helpful, from the people in the shop to the delivery drivers.

Lovely food and friendly helpful staff. Really enjoyed the Pad Thai noodle box and mixed starters. Only gripe would be that there was no satay sauce to dip the chicken skewers in with the mixed starter. Other than that it was a scrummy feast :))

Comparably expencive place, booked my food online and been told to come and collect it in 20mins. Came 25 mins later and still had to wait for 10 mins... wasting time. And time is money.

After a very poor meal delivered by Kings Garden Brandon last night, (I tried to call and the line was constantly engaged) after I had served up our meal .. The meal was literally swimming in greese had no taste and my first mouthful of duck was grissle ! We threw what was on our plates in the bin and I proceeded to send them a message very politely saying that I was very unimpressed and that they could collect the meal and I thought it would be a kind gesture if they refunded half my money. For 3 of us the meal came to £46 which I have since been told has drastically gone up due to Corona! Today I have recieved a message from someone that works there saying they have spoken to the owner and there is nothing they can do ! And basically said because I didnt get through on the phone I couldn't have tried hard enough to do so to sort problem . I am speechless to say the least and I also know from fb last night that there was other people who also had a bad experience .. You know what I will never return, I will never recomend this business again, and I hope no one else wastes their money at this time. A very poor show kings garden Brandon !

Best Chinese in the local area! Foods always fresh and hot, delivery as quicker then suggest on the phone too

Chips are poor .. supermarket frozen type. Probably over priced for what you get . Just average if your stuck

The first time we went there for 5 meals everybody enjoyed their meal and thought the food was good. The 2nd time we went their for 4 meals they got the order wrong and we let it go. However, today we went their for the 3rd time and ordered 4 meals and while 3 of the were right my order was completely different from what I asked for and to be honest it was disgusting. I ordered King Prawn with mushrooms and pineapple - simple you would think. I got king Prawns in a carton with no pineapple in site and filled with broccoli, bean shoot, carrots and water chestnuts; all of which I hate. In fact after the first bite the sauce tasted soapy and I felt sick. nobody really liked the food this time around but ate it as we had just come back from a hard days shopping. I had to sit at the table watching everybody else eat while i had nothing. A strange carton of shredded cabbage was added to our order which nobody wanted and which smelt odd. I called them up and told them what they had done despite not only my son and my sister in law telling them what I wanted and giving them the paper i had written it down on. They told me to bring it back and they would change it but since it is a 20 mile round trip it would cost me nearly as much in petrol than the meal had. I waited to see if they would offer to deliver me the correct meal but no such offer was forthcoming and I resolved never to go there again, not least because I have stomach ache now.

The food is always good but everytime you place an order they tell you how long ie 15 mins you go down in 15-20mins to collect and you're kept waiting another 20-25 mins as it's not even ready, happens everytime, may as well have it delivered as it works out the same length of time in the end anyway!!

Good food but DO NOT ORDER VIA THE WEBSITE. The prices are higher on the site than in store. Not just a small amount but quite a significant amount. We spent £55.85 online but should have only cost £47.90 if we'd have rang or ordered in the shop. C'mon, that's not right....is it?

Kitchen staff incapable of getting an order right

Ordered and paid through PayPal on line. When food didn’t arrive I phoned I was told “hadn’t come through”. I explained I had paid and told to “take it up with PayPal and nothing to do with them”. No apology or did I want to reorder. Totally unhelpful and couldn’t care less attitude. I will not order from them again.

Awful , waited 15 minutes for undercooked starchy rice , burnt king prawns with stone cold sauce and dry ribs that looked like they had been sitting around for days . with two other Chinese restaurants nearby they need to treat their customers better than this or they won't be in business much longer .!! .

Excellent service, good portions. I believe this to be the best takeaway/home delivery in Brandon and surrounding area

Cold chow mein cold sweet an sour sauce for the chicken ball. Friendly staff but behind closed door poor workmanship. Felt like going back an getting refund but decided against it.. Chef could be having off day we all do but for me never again

Local chinese and a good standard.

Food was really good and cooked quickly with polite staff and good value for money with clean waiting area

Have ordered from here a few times and nice but tonight starter (ribs/seaweed/satay etc) was so dry was inedible, curry and beef with mushrooms both had hardly any meat, chips were re heated, and was told an hour on phone to wait for delivery but turned up within 25mins (considering we are a 15 min drive away from restaurant) def all reheated 😭 absolute shame as wasn’t what we have had previous, Suffolk/Norfolk needs a decent constant delivery Chinese!!!

Don't pay attention to the bad reviews. I've eaten Chinese takeaway at many places in Suffolk and I can safely say this is one of the best. We live miles away and our food was delivered hot, fresh and way quicker than expected. My order was wonton soup, pork with spring onions and ginger, grilled dumplings, beef fried rice and boiled rice. The wonton soup was great, not overly salty as it is wont to be (see what I did there?). I also liked the variety of veg the pork dish contained, usually when I order this dish elsewhere its nothing but onions and ginger with precious little meat. The delivery charge of £7 is steep but no complaints here... I'm sure it's not cheap driving the 16 miles round trip to get to my house. I'll take them over the local takeaways any day!

Excellent food best Chinese food in Brandon

Absolutely the worst Chinese in Brandon. Totally cocked my order up! Told me it was my fault it must be an old menu. Although it was put through my door a few weeks ago....there's nothing they can do for us terrible customer service. All I can can do is pay for more food Why can't give it zero stars?.

Food was ok. They forgot the prawn crackers and when I rang to ask about them they tried telling me they were in the bag. I waisted £33 on the delivery that the kids wouldn't eat without there crackers Shall not be returning

Good Chinese food, reasonable prices. 4* as it doesn't have card payment available

I'm miles away but delivered fast and hot everything was really tasty was my first time but defiantly not my last

Asked for a Singapore fried rice but with no meat, just seafood and veg the lady said well no veg and 2 prawns and cold, but offered to reheat in wok for me - no chance asked for money back will not use again.

I had the pleasure of eating from the Kings Garden a few times now and I must say it was superb every time. When I visit Ickburgh again I will without doubt be knocking on there door.

Worst I've ever had pay extra for extra meat in hot box guess what no meat at all absolutely a crappie Chinese and ignorant

Nothing "Special" about the food from this establishment. Ordered "Special Foo Yung" Looked more like a Spanish Omelette than Foo Yung, and there was nothing "Special" about the taste either. Yung Chow fried rice was was bland, and the rice felt quite hard when eating it. Overall it was a rather disappointing meal. The price was a little more than I would usually expect to pay for these two dishes. I'm pleased it was a one off visit as I'll not be going back anyway.

All the usual stuff on the menu. Well prepared and prompt. Good amount for pricing.

The food is great and I have no complaints about that but with take away issues when you order you expect it to be right for example when you order lemon chicken without lemon because someone is allergic you order once and you don't get too mad you order twice and you start getting annoyed and they do it 3 DAMN times and it just gets stupid and rediculous 😔😔😔😡😔😔😔

Vegetarian option was amazing Highly recommend First Chinese Iv had since becoming vegi and it was the best Chinese Iv ever had Staff very helpful and polite also

Food is lovely, delivery is fast. Used many times over the last couple of years with no problems. Recommended.