Haidilao Hotpot in City of London, Westminster

On September 22, Four of us had a lunch in haidilao Piccadilly branch, London.Each of us had one self service seasoning (no top up) cost us £46.80, which was far more than what we were told. Please do check your bill before you pay. Very disappointed. Please could you let me know how much did you pay for your self service seasoning in that branch if you happen to see my review so that I can be fair to make a claim to Trade Standard. My email is: luliuhao@sina.com . Thank you in advance. Dan

I recently visited Haidilao Hot Pot with my mom and had a great experience! Although there was a long waiting list for walk-ins (about an hour), they made the wait enjoyable with games and complimentary soft drinks. Once seated, the food was amazing—definitely one of the best hot pot places I’ve tried. It’s a bit on the pricey side, but the quality and experience were well worth it.

High quality service, nice food and clean environment. Many option of food to choose form. The location is convenience and you can go shopping after your meal.

Locale bellissimo, cura del cliente pazzesca, mi sono sentita coccolata così poche volte nella vita. Personale gentilissimo e disponibile, cibo ottimo. Un grazie particolare a Charles che con la sua dolcezza ci ha coccolati per tutta la serata.

We absolutely loved Gawri's service. She explained the menu and helped us choose ingredients for our hotpot. She kept checking us . The food was amazing including it's portion. Friendly environment, spacious, well air-contioned, clean, helpful staff.