Hackwood Farm in Derby

Very good atmosphere with friendly waiters/waitresses and the food is amazing! Would definitely reccomend!:)

I had an excellent afternoon tea!

Poor quality breakfast, sausages and bacon overcooked like cooked time ago. Too expensive for what it offered.

Best breakfast in Derby and I'm very fussy. Only thing that let it down was the alarms kept going off

A great place to come and get a bite to eat and drinks. A very rustic atmosphere and a please to come here with friends and family.

Food & service is fantastic. I’ve been going here for years and never been disappointed. Best coffee in Derby! Oh and cake too! Jacket potatoes are not a miss!!

Revisiting Hackwood after about 8 years, was a little difficult to locate as it's within a newer housing estate now and signs were limited, however Google maps helped us locate it. Ordered a bacon sandwich, which had doorstep bread which was incredibly soft and bacon that had the right saltiness but crispy and meaty fat bacon. Tea was loose leaf and large enough for both of us. For the price you pay, it was worth it. Service was good, it was a little unclear if it was table service but we may have missed a sign as no one was at the door to confirm. This may be due to there only being a couple of staff, which is expected for 9.30am on a week day. None of this dampened our visit, and we thoroughly enjoyed it. Will visit again much sooner.

Food probably more pricey than other places but ample food supplied so hard to challenge. Sign posts to Packwood would help by being more visible.

Lovely food, atmosphere and friendly staff. Great that they have an indoor area for dog walkers as well. Will be back (again!)

Lovely local cafe and bistro. Beautiful food good value nice atmosphere

Breakfast for 4 people. 3 full breakfasts and 1 toast and preserve. All food was excellent. Very tasty and hot. All staff friendly and helpful First visit on a recommendation and will return. Highly recommend.

One of our to to places for breakfast. Good quality food nicely prepared and served.

Really lovely place to visit and the best chips we’ve had in a VERY long time. I was genuinely blown away by how rapid the service was and the menu is great! Will be back with friends, highly recommend!

What a lovely place. We had the scrambled eggs and avocado for breakfast with a very nice latte. Staff were lovely.

Arrived at 3:35 and didn’t want to serve me even for take away drinks, although working hours says open until 4 and it was full of people!!!

Really enjoyed our first visit here,the food was great and the service we received from our 2 servers was excellent very friendly too.

We walked to enjoy yet another visit to this delightfully cheery and country style restaurant. Unfortunately one of us had an accident and as well as staying for refreshments we had to seek first aid. The response was excellent to both our needs. Thank you so much. Your staff are wonderful.

What excellent food and staff. Sophie served us, visitors from NZ. So kind and considerate, she could not have been more helpful. The soup and coffee we ordered was first rate, piping hot on a chilly day in the forecourt. (Our choice). And what a surprise, milk was served a Crown Derby jug 1941 Thank you.

I found this farm restaurant from google search with recommendations from Tripadvisor we enjoy the experience and the food delicious with large quantity for each person

A lovely building let down by below average food at high prices. Came for breakfast, partner had a cooked breakfast and I had scrambled egg on toast.. the scrambled egg was so poor. It was so overcooked and dry it really wasn't enjoyable. The cooked breakfast was just okay but not worth the £12.50 price tag. It should have been a give away that the food wouldn't be so great given it's an open kitchen and you couldn't hear a single sizzle or smell any food being cooked. I'd guess it's all pre cooked and kept warm under a lamp. Wouldn't return.

Went to Hackwood on Saturday for our granddaughters birthday. Fantastic service and a great atmosphere,there was a live singer on. Special thanks to the kitchen staff for forfilling our fussy orders which were tasty and filling. Thanks for a great afternoon x

Brilliant afternoon especially the two live singers all was great

Our first visit, but it won't be our last. Delightful. If I had to critique anything, maybe look at some of the quality of your food products , I'm sure customers won't mind paying a little more for superior local products than cheaper options. Just a thought. Thank you for a lovely day out. Mrs E stringer

Outside looks almost abandoned but inside has been restored and refurbished. Love the contrast old and modern. Very good service and big food portions.

Excellent place with delicious food and lovely atmosphere. Highly recommended 👌

We absolutely love this place. They serve exceptional breakfast, and the coffee is strong and flavorful. The staff are friendly and genuinely committed to providing excellent service. It's been so great that we've been regulars for 8 years. I would also recommend the luxury hot chocolate on a colder day

Visited here for lunch on a recent visit to Derby with my partner and best friend. We were served by the eccentric Julia, who was very funny and quick witted. She made good conversation with all of us and was extremely friendly, efficient and a total Joy to be served by. The food was good but we had a long wait (although, to be fair, it was very busy for a week day) This is a nice place to go for a special treat, as we did, but if I was moving back to Derby, I do not think we would visit more that once a month or so, as it is rather expensive for a Cafe. Overall, we had an extremely pleasant experience as we had not been able to get to Derby for over 18 months.

I have visited many times but this place is on the decline, waiting for someone to come and serve me took much longer than usual and the place was half full. Another time the breakfast was awful, I asked for poached eggs on toast only to be told they do not do poached only scrambled. So I ordered a bacon sandwich, on brown bread. the bacon looked as if it had been cooked hours ago and the bread was buttered with a cheap margarine, it was awful and I could not eat it. you have a great catchment area but you food is poor, you need to seriously up your game and the prices charged do not reflect great food. Must try harder

Good food and beautiful place. Little bit bigger quantity of food but still good. Cakes are lovely

The atmosphere was lovely, we were greeted by an amazing team of staff members, our favourite lady served us she goes above and beyond, always checks on you to make sure you have everything, it was a lovely Saturday afternoon lunch, we went for sandwiches and soup which was delicious, we shared a bowl of chips and your lovely quiche then we took some lovely chocolate fudge cake to take away, hackwood is a lovely place to visit, grab some food and relax, can’t wait to come back soon keep doing the amazing work you and your staff does

We frequently visit Hackwood which isn’t cheap but usually really good food. However, lunch today was disappointing!!! The lettuce in the salad with the sandwiches & wrap was brown, so not fresh! Then the Rocky Road was as dry as a bone & stale. We didn’t want to spoil our get together by complaining but come on Hackwood get back on track !

Have visited Hackwood a few times now for breakfast, and it has always been lovely. Good service and friendly staff. It is quite expensive compared to others but always a good portion size and nice food. Always willing to accommodate for food swaps due to intolerances which is very good. Nice environment inside the restaurant also

Fantastic food, fantastic ambiance!

This was my second visit to Hackwood Farm and whilst the staff were pleasent and the service was quick I was highly dissapointed at the prices on the menu. I ordered two slices of toast at a cost of £5.50, in my opinion this is an extortionate price for two slices of bread especially in comprison to Daylesford Farm Cafe in Notting Hill, a farm cafe I visited 2 weeks ago and only paid £5 for two slices of toast, a cost which i believe to be relative to that area. It baffles me that a farm Cafe in Derby can justify having higher prices than an exclusive farm cafe in the centre of London. I think it would be of great benefit for you to reassess the prices of certain items on your menu, the last thing you want is your customers walking away with the opinion that they have been unfairly charged.

We received a welcome from staff despite our rather muddy appearance after a walk. Our waitress was really friendly and helpful. The food was delicious and plentiful…we have big appetites. All in all a lovely lunch with friends in an attractive building. We’d definitely go again ….we had no room for a cake and they looked yummy.

I am writing to express my disappointment and concern regarding my recent visit to your cafe with my mum and gran. Unfortunately, our experience was far from satisfactory. Firstly, we were given dirty cutlery, which was quite off-putting. It's important to maintain cleanliness and hygiene in a dining environment. Furthermore, after consuming our meals, both my mum and gran felt unwell. They experienced symptoms of food poisoning, which greatly affected our overall experience. To add to our disappointment, when we received the bill, we noticed that we were charged for four coffees instead of the two we had ordered.

Four adults ordered four cooked breakfasts, four hot drinks and four orange juices. All drinks were good however the breakfasts ingredients were tepid. The plates were hotter than the food. Mentioned this to waitress but nothing was done.

Living locally, I love to support local businesses. I have visited with family and friends a few times over the last month. On each occasion, the greeting on arrival has not been warm, and you feel like an inconvenience. On my last visit the table where we were seated had crumbs on it and no staff noticed this, so I asked for it to be cleaned. The table was wiped but not thoroughly. When ordering food, there are always options which are not available, usually more than one. When food arrives, usually an item is missing. On a positive note food is good. There are always lots of staff around, some very friendly, others not so. The setting is lovely, however for me the service and attitude of some staff really let the place down.

Lovely inside, the exterior is very sparse, and we weren't sure it was open. Staff were friendly and attentive, the food was nice enough.

We often visit Hackwood for lunch. It has become our favourite place, the staff are always welcoming, and go out of their way to accommodate our different food intolerances. There are always delicious Specials to choose from in addition to tasty options on the menu. It is a popular place to go and so it's often a good idea to book ahead but well worth trying. Great quality, delicious food.

After finding the place very difficult to find we finally entered hungry and ready for a hearty breakfast to finish off a fabulous couple of days spent with friends. Unfortunately, we were greeted by a very unwelcoming lady, (long dark hair not tied up) who quite frankly chastised us for having the nerve not to have booked. Something we were not aware was required. She did find us a table, although there were several empty ones throughout. We were all discussing how abrupt and unfriendly we found our initial entrance when the lovely Julia stepped in and saved the day. What a contrast. Lovely Julia greeted us with a smile and could not do enough. Service was swift and the food was lovely with large portions. A great ending to our get together. A great example of how the right staff members make such a difference to customers experience. Thank you to Julia. X

Great place for lunch and a coffee, the staff were lovely and welcoming. Will be back if I’m in the area again!

My daughter booked this for Mother’s Day afternoon tea. Fantastic building, the greeting for a special day was very poor. The seating was ok but next to the bar and rubbish down the side of the bar was the view from our table, The coffee was good, the sandwich’s were good if not a little big. The cakes were average. The scones were too big for afternoon tea, when we requested a box to take home we were told they had ran out and they would put in a bag??? Not a great option . As it was towards the end of the day although opened till 5 at 4.30 out came the mops and the clean down process as we were sat there, not really the best way to finish our afternoon tea!!! What a shame, the last customers should be treated the same as your first customers.

Came for afternoon tea.Good surroundings and ambience. £25 per head was not really matched by the food. Tea was weak, some of the scones were not properly cooked. Presentation was a bit lazy and soporific. However the waitress was very polite and professional.

We had to wait along time for food with out anyone comeing to say it was going to be a wait

Poor and terrible service booked a table in advance. But still waited for over 30 minutes for the food.

Highly recommend anyone to visit for the exceptional food served by friendly staff who go above and beyond to make sure your visit is memorable. We’ll definitely be back! Thank you Hackwood!

Safe to say, the staff had an absolute nightmare on the day of our visit. We visited at 12:30pm on a Saturday (so you would expect them to be prepared for a busy day with plenty of stock). When they finally came over to take our order, I requested the hot meat baguette. The girl went to check they still had it and returned confirming they didn’t have any beef but had pork. Three of us therefore ordered pork sandwiches. Some time later, they returned to tell us that they did not in fact have any hot meat sandwiches (sold out by 1pm on a Saturday!) My Dad and partner decided on a burger instead and I chose a special toastie (Cajun chicken). They returned again to tell us they also did not have any burgers so my Dad chose the same as me (cajun chicken toastie). They then returned AGAIN to tell us that they only had one cajun chicken toastie. I allowed my Dad to have this as he had already been let down twice and I accepted a different toastie (not what I wanted but at this point I was quite frankly fed up of waiting for food and we had an appointment to attend). Things got worse when our food arrived and my friend’s tuna toastie did not. When I checked where this was, they hadn’t even noticed that a meal was missing. It had clearly been missed off the order.l entirely. My friend then had to wait whilst we all ate. My partner also ordered some chips which never turned up. We were not asked how our meals were or offered any sauces/extras (I think the staff were embarrassed to return to our table after all the issues). The food was nice when it arrived but we were in a massive rush due to the huge delays in being able to order so could not enjoy it thoroughly. We had high hopes for this cafe given that it has such good reviews and has won awards. I personally would not recommend to anyone based on our experience. The only saving grace was that the staff took money off the bill at the end. I hope for the company’s sake that this was a one!

Food and service were amazing, friendly staff and so helpful

We went for afternoon tea which consisted of the usual tea, coffee, sandwiches, scones and a selection of cakes, was absolutely lovely! My friends also ordered a quiche which they said was the best quiche they have ever eaten. Staff were lovely as well, all in all it was a lovely afternoon

We come for my Nieces hen party cream tea The cream tea was as fresh as possible great selection of tea and coffee Prosecco as well stuff could not do enough for you fantastic well done all of the day thankyou for making it Special on Saturday x

Been here several times and it's jst another pretentious cafe with employees who will ignore you and ir be rude to you. The food I've had there has been awful quite frankly. The food that wasn't bad wasn't even anything special for the price point. Trying to be trendy and different dosnt equal good. To make matters worst the last time my wife was in, our son wanted some chocolate cake and thier was only a very small piece left, the lady said she wouldn't charge it and that they could have it, which was really good of them, right? Well turns out that she did charge and at full price for a 1/4 of what the slice should have been. Unfortunelty my wife had her hands full with the little one and didn't notice till she got home. We'll done! you may have gotten away with it, but uve lost our families business forever.

Warm, friendly, a lovely cup of cappuccino, food was lovely and freshly cooked

It’s ok but over rated , nothing to shout about and won’t be back .The jacket potatoes were hard , service was good and staff friendly.

Amazing place. Food was excellent and of a great standard, and the staff were really lovely and friendly

It’s a shame this place has potential but its staff are controlling and don’t listen well to what you want. Orders were wrong, staff weren’t paying attention and on two occasions we were basically kicked out by them saying ‘would you like the lunch menu’ after ordering breakfast plus ‘this table is booked in 5 mins’. If you stay too long (in our case 1.5hours) then you’ll get hassled to leave so they can fill the table even though the whole room was empty. My first bad experience put me off returning but my friend suggested I give it another go as places can have off days so I went again two weeks later. No difference. I’m not going back

Heard a lot about this place so was excited to finally go there. From the outside it looks nothing much, but once inside it’s lovely. The staff were friendly and helpful but very disorganised. We had a 40 minute wait for the food (only a breakfast and sandwiches) without warning or an apology. The food quality was very good, chips to die for!, but the brunch breakfast was very small. The homemade cake was delicious. Overall recommend if you have plenty of time, lovely place to relax in.

Went to Hackwood for a birthday lunch with family and had a really lovely time. The staff squeezed us in without a booking when it was busy, the food was great and then they brought a piece of cake and sang happy birthday! Very unexpected and a nice touch. Thank you ☺️

As usual the ambience and surroundings were excellent and this continued with the l service. The food as always contains quality ingredients. Our issue is with ‘shrinkflation’. We ordered 2 farmers wife breakfasts , as usual at £10.95 each, but we have now noticed both the sausage and the single piece of bacon are now 2/3rds of the size they used to be. The plate now contains a large tomato, a large mushroom, a container of beans and one very thick slice of toast all of which , I believe, is to bolster the plate with the sausage and bacon now reduced in size. Overall excellent quality but poor value for money now.

Great place for lunch or coffee. Bit out of the way and not well signposted but well recommended. Food is great and big choice.

This place is adorable! When we arrived the rain was terrible, and it would have been nice if we had had a warm greeting but this was not the case. Good menus (maybe a bit pricey however the surrounding are wonderful). Our waitress took our order. My friend asked for crispy bacon I specifically asked for my bacon not to be crispy. When my breakfast came the bacon was like a burnt offering. At my request she did change it but she wasn’t very gracious about it. When we asked for more coffee the order was wrong. Again no “ oh I’m sorry” more like I guess I can change it…. The last straw was when she said “ this table is reserved in 10 minutes.” Ok fair play, however she could have offered to move us to another table especially as the entire back room was empty. What a shame the surroundings are really nice if only the food and service match. I am happy to pay a bit extra however I am not happy to pay where I do not feel welcome!

Fantastic home cooked Sunday lunch in a beautiful setting, the service was first class everyone extremely friendly and attentive we have visited regularly and had amazing service every time credit to Cheryl the chef simply fantastic food ! Xxx

Hackwood Farm is in the middle of a new housing estate so it seems like you're in the wrong place until you see the old farm buildings. There is an outside courtyard (that could do with sprucing up a bit) and a really nicely done interior eating space. Staff were very friendly, service was very good. The full breakfast, and slightly smaller farmer's wife variant were both greeted enthusiastically. The Veggie version was good apart from the two small, very hard veggie sausages (change needed). Cherry scone for afters was excellent and all the cakes on display encouraged a return visit. Coffee was good but at nearly £4 a cup on the pricey side. But overall well worth visiting.

Great place fab food nice and pleasant staff

Lovely brunch get together this morning at Hackwood Farm. Our waitress, Julia, was great and really helpful. She wasn’t fazed by our unusual order and checked in with us later for extra orders if needed. Would recommend for breakfast, might be worth booking as already quite busy at 10.30 am.

Had lunch at this venue excellent value tasty food. Rustic charm but not over stated providing a lovely atmosphere. Had ploughman's lunch which was very enjoyable. Will return for afternoon tea which looked fantastic!!

We’ve not been here for many a year , what a lovely place , many changes all for the better , although I missed the lovely shop ! On this occasion, we just stopped for drinks,the coffee was first class as was the service , will be back to dine with you soon . Many thanks .

The actual building is beautiful! Service was slow at times, no draught beer waitress advised non of the pumps were working and advised they had just 1 bottle of cider, waitress didn’t know what the quiche or the soup of the day was, quiche was mediocre, ordered a toasty but when brought to the table it wasn’t the right order, coffee order was mixed up and the order that came was incorrect, seemed to be lots of staff but not very attentive had to go and ask for additional drinks and the bill. It just felt like the waiting team could do with a little more training

Really disappointed as we called in for a drink at 3.35 to be told by a waitress they had finished serving food and drinks at 3.30. The sign on the entrance gate clearly says open until 4 so it was very misleading and needs to be clearly stated that they are not serving after 3.30

I’ve had a couple of breakfasts here and lunch before and never been disappointed but today I felt the quality of food has got lost amongst the cafes popularity. The fried egg wasn’t up to the usual standard and the bacon was hard and dry as if it had been standing under a hot plate for too long. I hope this was a one off as it has a nice ambience and good location.

Extremely poor service, very unprofessional. They didn't seem to know what they were doing. Staff were Not Attentive and very annoying 🙄 Upon arrival it took over 10 minutes to get seated, despite the fact there were staff available doing nothing. The food was OK...

This is the second time we have visited in the past week. Midweek lunch was fine and the ploughman’s lunch is a hearty meal. The range of pastries and cakes are tempting too. The Sunday lunch is less spectacular. They don’t scrimp on the portions, there is plenty of meat and veg, but the meat was not as tender as I would have liked and though the cauliflower cheese is nice, the carrots and beans were dull. Overall a 7 out of 10.

Nice place, food was ok. Got our order wrong but rectified it. 2x breakfast + a drink each £30

Hackwood Café continues to provide good quality food at a reasonable price. The jacket potato with tuna mayonnaise and a side salad I had recently was delicious. The courtyard outside is a little rickety - would describe it as “shabby chic” - but the inside is very nicely done out.

Mid-week morning walk for coffee. Placed order, but after 10 mins nothing arrived, despite very few other customers. Went to enquire and given an excuse; coffee then arrived and server apologised, giving a different excuse. A pity, because the coffee was good when it arrived...

Great breakfast average high price

Really lovely good quality food, great staff. Perfect for Brunch on a sunny Sunday!

Really nice food! It was busy and there was a private function when we dined. Had to get waiters attention for puds and extra drinks,also just went to counter to pay as no one forth coming to get the bill from. Portion sizes for large 😍 cakes were very good! Overall enjoyed my visit. Ah, the entrance is far end of courtyard (not sign posted) I tried all the doors! 🤣

Nipped in just before 3pm. Told they only do drinks and cake now. No hot food. Shame. The tea and cake were very good. Highly recommend the blueberry & lemon cake. The cafe closes at 4pm.

Okay, we were late at 3.45pm and they were shutting at 4pm, but they were happy to have us order 2 coffees. Ordered 2 skinny lattes, hot. 10 minutes later went to enquire where our coffees were, just on the way was the reply, guess...

Eight friends came for Afternoon Tea. We had a lovely time. The staff were, as usual, welcoming and cheerful, tea and coffee was served in lovely china, the food - sandwiches, small,delicate cakes, scones, jam and cream - was delicious. Ben, the barman, had made...

Excellent food & drink but service very slow

So disappointing since the last time we were there, we took our grandchildren, the kids menu is ridiculously expensive, £6 for half a sandwich and no chips left, it was only 12.30, also waited half an hour for one soup of the day - not...

Waited and waited at desk to be shown to a table even though there were 4 staff within touching distance just chatting behind the cake counter ! We eventually got someone who showed us to our table and said she would be back to take...

We came hear for brunch and were impressed by the food, hot drinks and service. Great vegetarian options too.

Myself and my family (7 of us) had the most wonderful Sunday Lunch yesterday. We were all greeted warmly and seated straight away. Drink orders taken within 5 minutes & we were given the menu for perusal. After food orders taken, we had time to...

Had a really lovely lunch here today. We both chose a jacket potato and neither of us were disappointed. The food is always great quality and well presented. Was a little chilly in the building so was happy when we were shown to a table...

Try to get in touch by phone/ book a table. What a terrible ordeal. Still didn’t get through.

My family of 5 visited on 18th March for the following Breakfast One Farm House. £8.95 One Farmers Wife. £7.95 One Bacon Sandwich £4.75 One Scrambled Egg. £4.50 One Teacake. £2.50 Drinks:- 4x Breakfast Tea. £8.40 One Flat White Coffee. £2.50 Total Cost. £39.55p I...

Could not fault the service or food.

Just received some of the worst service I've ever experienced. Otherwise everything else was good.

Good food, good service will be back soon.

Visited the Bistro at the farm for the first time. Had limited expectations to be honest after a couple of disappointing morning visits to the cafe (to be fair as it was so busy staff and kitchen couldn’t cope) but we were really blown away...

Nice place. Only had coffee and scone but didn't enjoy either but nice glass of prosecco but It was expensive Not much parking either.

A well hidden gem and comforting ambience with a rustic exterior.

Fresh food and friendly attentive staff

Terrible service for ages to wait for someone to seat us in a near empty restaurant. The person whom took our order no idea of prices or items on menu. The drinks took 15 min to arrive cold! Didn’t bother staying for food worse service I have had embarrassing

We’d booked online without issue. All of us had dined a number of times at the Cafe before it evolved into the Bar and Bistro as well. This was our first visit since it re-opened The entrance isn’t marked very clearly. Upon entering, it is...

Dreadful service. I’m vegetarian and they brought me the wrong meal. I then had to wait around 15 minutes for my meal. Embarrassing for the other three. The waitress was asked three times for cutlery, so my friends’ food was getting cold. My meal was half a carved out vegetable (?) filled with quite tasteless tomatoes and peppers. We ordered dessert but gave up as nothing appeared. DON’T GO HERE IF YOU’RE VEGGIE. Very disappointed and definitely don’t recommend.

We’d booked online without issue. All of us had dined a number of times at the Cafe before it evolved into the Bar and Bistro as well. This was our first visit since it re-opened The entrance isn’t marked very clearly. Upon entering, it is clear it’s maintained it’s charm and character inside. The decor and aesthetic are perfect for the style and history of the site We were led promptly to our table after the Server checked it was ready for us, and once seated our drinks order was taken soon after Our food order was taken and we relaxed with our drinks. The Bistro was busy, with a nice atmosphere. It was comfortably warm too, well lit, and nicely laid out Our food came on unnecessarily large plates. It was well presented, and the sides of green veg were fresh and perfectly cooked. The Cauliflower Cheese was gorgeous (and plentiful) too. As for the Roasts, the portions were bang on, with enough gravy too, and everything was hot. We weren’t offered and sauces, though thankfully none of us wanted any Staff checked back to ask how the food was. When clearing the plates, we were offered more drinks and the Dessert Menu. We all looked at the menu and ordered shortly thereafter Desserts took a while to come out. They looked lovely when they arrived (better plate sizing this time). They could have been hotter, but were fine to eat. I had the Apple Crumble Tart which tasted lovely, but the pastry and crumble topping were both dry We had to catch someone’s attention to ask for the Bill once everything had been cleared from the table. Bill and card machine were presented shortly thereafter, and payment taken A lot of the staff are young. All seemed nice enough, but there was very limited interaction with us - transactional as opposed to conversational Overall, we all enjoyed our visit, and would likely return We used the Toilets whilst there. They were well lit, clean, stocked for use, and smelled fresh Sunday Lunch - 4 adults - 2 courses each - Food and Drinks - February - £31 per person