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4,0

Based on 36 opinions finded in 1 websites

4.0Ambience4.5Cuisine4.0Price4.0Service
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OpinionsNoteTripAdvisor364.0

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We booked for Sunday lunch for 2 pm, at 2.30 pm we were told by the useless waitress the kitchen is closing, we had only just received our first/starter order, so we had to rush our lunch from an advertised 1.30 hrs down to 50 minutes, the food was ok, too much pepper on the beef though, the only positive was yuzu sorbet, which came with our beef order,so we had to eat it before it turned to joice, we will go to back to Kintan, in Holburn, the next time we want japanese bbq.

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Shepstar69 . 2024-02-11

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Super restaurant. Très bon accueil, pas d'attente. Nous avions réservé notre table directement sur le site du restaurant. Les serveurs sont d'une très grande gentillesse. Très bonne qualité de la viande. Très copieux avec tous les à côté. Nous avions pris une formule Wagyu et nous avons pas réussi à finir les garnitures.

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Mary B . 2023-12-12

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Excellent food and service. Recommended 100% to all. Also family and friends.shrimp and meet, excellent lamb and dessert

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Eysteinn J . 2023-11-25

MORE AT TripAdvisor

We were out just looking for somewhere to have a lunch in the West End and almost walked passed it. We had pre-booked another Japanese restaurant but when we scoped it out early during our walk, decided to cancel that. HachiBBQ barely looks like a restaurant from the outside. We did arrive a tad later than might be expected on a lunch & dinner-service restaurant and knowing now what I didn't know then, the lunch takes a while. Indeed, the restaurant had the Closed sign up by the time we left, Having said that, there was no pressure on us to hurry up and get out. What initially caught our attention was the splendid display of wagyu beef in the window and then I saw heads moving inside and noticed a menu on the door. Had to give it a go. We seemed to be almost the only non-Japanese customers on this occasion. We elected for the Wagyu Lunch course, which is pretty much top of the lunch ratecard. It was great. No, it was better than that. We had our own tabletop electric BBQ and the charming waitresses explained how best to cook our meat. The side dishes and accompaniments were nicely prepared and presented. All fresh. The whole event, because that's what it ended up being, took about an hour. The meal and ingredients were very nicely balanced and the portions spread across the hour, were more than enough. All the staff were really welcoming. This wagyu beef malarkey is a new world of meat for us. I think we finally understand what the fuss is about The place is quite initimate and has a basement dining area. I don't know what the evening dinner menu might be about, but a firm recommendation for lunch.

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benhuczek . 2023-11-02

MORE AT TripAdvisor

Locale carino, posizione comodissima a 2 min da Piccadilly, carne molto buona, personale gentilissimo e conto onesto.Rapporto qualità prezzo 10!

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cristina c . 2023-08-26

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Fantastik mat och trevligt bemötande. Kvaliteten på köttet var enastående och det var rent och fräscht. Väldigt god mat samt överkomliga priser

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Rossisoldier . 2023-08-04

MORE AT TripAdvisor

What a place! If you want to experience beef you cook yourself on your bbq at the table this is the place. Fantastic people and service is spot on. Definitely worth the visit. Thank you to the staff.

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hoteljohn48 . 2023-06-25

MORE AT TripAdvisor

Authentic Japanese BBQ in the heart of SoHo. We enjoyed the Japchae, Wagyu and garlic fried rice. Would absolutely recommend this place.

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TV_Eats . 2023-06-18

MORE AT TripAdvisor

We booked a table for lunch and the booking was accepted - however, from the minute we got in there we were repeatedly told they were closing soon, and the waitress seemed genuinely annoyed that we were there. We were hurried every step of the way, from the waitress walking away while we were still ordering our food, to taking plates away that still had food on, to bringing our bill that we hadn't asked for while we were still eating. Food was great, but it would have been nice to actually savour it rather than being rushed to eat it as quickly as possible. If you don't want people in your restaurant at certain times, don't accept bookings.

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LeeTeeBee . 2023-03-20

MORE AT TripAdvisor

Service was sooo slow. No one paid us any attention after we were seated. After we had ordered drinks took forever to arrive even though there were only two other tables of customers. Seemed like staff were more busy with entertaining and talking to each other. There were several working there but not sure what they actually did. We ordered the BBQ lunch but no one explained to us what we needed do. We asked every chance we got for guidance. The food that you barbecue yourself by the table was fresh and good. Suddenly we were rushed out of the restaurant even if our drinks weren’t finished -they were closing.. If you want a different experience this is cool. Especially if you, like us, have travelled quite a bit in Asia. However if you are looking for service then this place is not for you. It is pricey in order for how much food you get and they are not flexible if you want to exchange items in the menu.

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Missjetlagged . 2023-03-13

MORE AT TripAdvisor

Came here as a group of 4 friends. I was only really interested in the meat, though the prawns were popular with the others. There are several different types of meat available (as you might expect in Japan). They were all top quality. I recommend treating yourself to a portion of chateaubriand. Not particularly cheap, but thoroughly recommended for a treat.

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Davidabbo9 . 2023-02-07

MORE AT TripAdvisor

It was my first time trying bbq place and I have to say WOW!! No exaggeration, it’s was amazing. Good food, wagu was amazing would highly recommend. Went on my bday got the fried gayouz and you get to a scratch to win a prize, they told me you don’t win anything big expecting a free drink or something but got head phones, not bad to get on your bday. The service was amazing all because of the one main guy Robbie, you are a true gent, made me and my other half feel special and amazing service. I will definitely will be going back.

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ahmedkB5771BC . 2022-11-17

MORE AT TripAdvisor

We went for Big Spicze’s birthday meal and were very pleased with the impressive food and really friendly service. When Big Spizce accidentally touched raw food with her chopsticks, they were very quick and professional to replace the chopsticks. Do recommend and was very pleased. (So was Big Spicze)

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Universeboss . 2022-11-12

MORE AT TripAdvisor

This is one of my favourite Japanese restaurants in London. The food is soo rich and bursting with flavour, the staff are really friendly and welcoming. The fun part is cooking the BBQ yourself, it gives it that extra touch that you don’t normally find in other restaurants! Overall it is one of the best restaurants in London!

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Sunnyday845 . 2022-10-31

MORE AT TripAdvisor

Good & reasonably priced Japanese food in relaxed setting in Soho. We went for sharing premium menu and great mix and something for everyone. Wagu beef, kimchi, prawns & duck breast all delicious.

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taraf861 . 2022-10-24

MORE AT TripAdvisor

Loved everything about the restaurant from the friendly and efficient staff to the absolutely delicious food. The wagyu beef was even better than any of our expectations. All of us have been recommending it to everyone!

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Einme . 2022-07-07

MORE AT TripAdvisor

Little did we know we were going on what would be the hottest day of the year! However, that aside, this is a great experience. The head waitress was kind and accommodating, explaining everything to us as novices. The experience was great, a very sociable, fun way to catch up with friends. The quality and flavour of the food was great. Only didn't get 5 stars because our other waiter was a bit clueless, bringing the wrong wine, not really knowing the menu and taking a long time. A bit more training required there perhaps. Otherwise it was great

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Rebecca B . 2022-06-19

MORE AT TripAdvisor

Atmosphere was just like having a bbq party at home but much better quality food. Highly recommended

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Tomoko D . 2022-05-31

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The course was great value-ordered additionally Châteaubrian, it was exceptional, the BEST meat ever

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Norma M J . 2022-05-30

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Whilst the quality of the food was reasonable, I would not necessarily rave about it. The BBQ meats were well-cut and marinaded and I liked the gesture of serving the meats with information on which part of the animal it originated from. The side dishes...

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TensionDBSK . 2022-03-26

MORE AT TripAdvisor

It was a great experience that can be repeated, the service was good and they explain and answer all our questions. The menu is limited but there is something there for everyone.

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255marthapatriciad . 2021-12-12

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Great until we tried to leave- I always like to tip in cash so it goes directly to staff. wasn't allowed to leave until paid service charge by card in full. strong armed by 2 waitresses who said couldn't leave until paid in full. terrible,...

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503jenniec . 2021-10-17

MORE AT TripAdvisor

We had a reservation and were seated downstairs, which was pleasantly cool. We hadn't dined in this style of restaurant before so weren't familiar with the format. It got much warmer when the staff uncovered and turned on the electric grill in the centre of...

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David H . 2021-06-18

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The restaurant is not open the whole day. Not sure if they are open at lunchtime coz I didnt check the timings but my friends and I were there in the evening from the time they opened at 6pm. The servers were corteous and the...

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Cyrwin . 2020-02-21

MORE AT TripAdvisor

I spent 3 years in Japan and Hachi's lunchtime katsu curry is up there with the best of them. The set includes salad and soup and honestly is the best I have found in London. Evening meals are great value, I recommend dont just get...

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C754LSrichardr . 2020-01-16

MORE AT TripAdvisor

We also wound up here for a recent Friday dinner because my friend had wanted to go to a Japanese place across the street which was packed, sweaty and bizarrely noisy in this typical London desperate-cool fashion. Also Hachi looked good chairs wise as we...

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Aethelred . 2019-11-09

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My 15 & 6 year old went with me 2 days ago, when we couldn’t find a table at other restaurants we intended to go. Spent £120 on some barbecue meat at £10-11 each plate but so small that my 6 year old found it...

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LondonYummy . 2019-10-25

MORE AT TripAdvisor

Excellent service, good food and service. Good atmosphere in the restaurant and helpful waiters. The restaurant had no free tables but by being a bit creative they fix it.

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Trond Are H . 2019-10-21

MORE AT TripAdvisor

Very disappointing. We were well received by the girl making the ‘balls’, and given a table downstairs. The service was patchy but friendly. The male waiter was helpful. We ordered some prawns, sausage, vegetables, and prime rib for the barbecue. The spring onion and chilli...

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greatfoodplease . 2019-08-11

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We were planning to go to a nearby restaurant but wanted to sit and chat and because it looked comfier in Hachi, we came here instead and were lucky to get a table, not having booked. We were made very welcome, staff were happy to...

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Gerald G . 2019-05-30

MORE AT TripAdvisor

Ok I am not saying there was something awfully wrong with this place. The staff were all polite professional and nice. Lovely vegetable selections and Japanese sake was brilliant but sadly I didn’t get a chance to enjoy the quality of meat. Beef was ok...

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Zupp302 . 2019-02-16

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