Gusto Italian in Liverpool

If you're looking for a place in Liverpool where you can enjoy truly delicious Italian food, Gusto Italian is absolutely worth a visit! From the moment we walked in, the atmosphere was welcoming and the service was fantastic — the staff were incredibly friendly, attentive, and everything was handled with great speed and care. We didn’t have to wait long for our food at all, which made the experience even better. I ordered my classic Carbonara, and it was simply perfect — rich, creamy, and full of flavor. My partner had the Risotto, which was just as amazing — beautifully cooked and packed with taste. Both dishes were honestly some of the best we’ve had in a long time. Overall, Gusto Italian combines excellent food, a lovely atmosphere, and wonderful service. It’s definitely a place we’ll be coming back to!

The service in this restaurant by the waiters was good and deserved the service charge,food was also very nice and the restaurant is in a loverly spot within the dock, food portions was a little small but the quality definitely made up for it.

Great food, great staff, really enjoyed it

Lunch here today with friends. Food was so good! Recommend Cod Loin! Great staff & service

I went here on my 50th birthday and the service was excellent, the food is excellent, we had a table overlooking the dock.

Visited for my birthday and was pleasantly surprised by Gusto’s sweet gesture—a little brownie to celebrate! Really enjoyed the food and the overall experience. Would definitely come back!

Great meal served by Julie after my nephew competed at British Gymnastics and became the U18 All Round Champion. Julie was a joy and genuinely interested in his success.

Food was VERY poor and this dampened the experience significantly! My Ragu dish had no meat at all in it. I did feed this back on the website and they didn’t fill me with any confidence it wouldn’t happen again. A real shame as Gustos use to be very good but the customer service is lacking as well as the food now.

Brilliant italian situated in albert docks. Fantastic food and atmosphere with i have to say the fastest service I've ever experienced.

Bad at all and within expensive cost of dishes price bad taste and just garlic smell atmosphere inside ❌‼️👎🏻

Lewis was our server and was AMAZING he was brilliant and attentive and was always making sure we were well looked after

Lovely restaurant situated on the Liverpool docks. Served by Lewis who was very polite and on point. The wine selection offered up by Lewis was impressive. Really enjoyed the red wine. Food was really good. The Carbonara was especially good.. recommend 5*****

Correct quality, but expensive for the dishes they are and they also charge you extra for the service, so the final price is surprising.

I came with my 2 friends for bottomless brunch and Besim was so attentive. The best bottomless brunch I have been to in a while! Thanks Besim for making it so good! Would definitely recommend

Just had a meal at this restaurant. The service, the food, the atmosphere could not be faulted.

We had our wedding in the Captain's Room on Monday, and it was absolutely amazing! There was a slight mix-up with the menu, but it was resolved quickly, and they removed any incorrect items without a hitch. Our server was incredible—she couldn’t have been more helpful! Everyone raved about the food; it was unreal! We will definitely be back for more delicious meals. Thank you for making our day so special! Xxx

absolutely amazing food and incredible service, the vibe is very casual and relaxed but it was the perfect place for our anniversary meal

Food is very good and very fast despite the crowds. Service and friendliness is top notch, you feel very welcome. Atmosphere is great, sometimes a bit noisy but yes. All in all highly recommended

Overall experience was good. Drinks were nice and the staff were very attentive. I had the arancini to start which was very tasty. I then had the honey, lemon and thyme chicken for my main and it was unfortunately disappointing. It was meant to be served with gnocchi, which was the main reason I ordered it, and it came with only 3 pieces of gnocchi. Very stingy, especially since the picture showed more. It was okay, but I wish I had ordered something else. Mum had the Bruschetta and the Pasta Arrabiata which were both lovely. Overall a good experience, and I would return. I would just order something different.

Great afternoon at Gusto for a bottomless brunch. Food was lovely and drinks were flowing, with many lovely cocktails to choose from. Will definitely be back. Thank you

The Albert Dock location of Gusto Liverpool was perfect for us. All the staff work as a team creating a brilliant atmosphere and the food was excellent - so much so that we had dinner there on 2 evenings during our 3 night stay.

A fantastic place for a romantic dinner!!!!!!!!

If you want to stay hungry, definitely stop by

Great place.. nothing like Gusto Heswall

Fabulous food great atmosphere and wonderful staff. Thank you

please do NOT go here for a sunday roast, i’m sure the italian food is great but the sunday roast was awful. the potatoes were bland and soft, the chicken was also bland, the yorkshire pudding was abnormally crispy and reminded me of a prawn cracker, the red cabbage was overly sweet and sickly and the carrots were poor. for the price it was so not worth it. the lemonade ordered was flavourless and was practically sparkling water. the dessert was not worth the price, barely got anything and to top it off, 12.5% service charge?? the service wasn’t anything special and we had to ask for napkins when served cutlery which is insane. WORST sunday roast i’ve ever had, if you want something worth your money with amazing service, go to browns.

Pre booked table 2 months ago. Had to wait 35 minutes in bar as table not ready. Was in crutches & had to struggle from bar twice to chase up table. Food was ok but nothing out of the ordinary Leave plenty of time if eating here

Have visited before - Fabulous friendly staff, great food and atmosphere (if a little noisy !) - cannot recommend highly enough. Have been several times to sister restaurant in Heswall to which similar comments apply

Came for a birthday bottomless brunch and staff and service was amazing! Great and diligent at catering to food intolerances/allergies and made my birthday so special with a surprise dessert and song! Thank you to Giulianq our server, you’re fab!

Great food, awesome location, and excellent service. This place is next door to our offices so our go-to place for lunch.

Amazing staff, what an incredible place. Food is always perfect every time would recommend again and again never been let down.

Great location, excellent staff, great menu so all in all an excellent experience.

Having had an amazing weekend in Liverpool we finished off with a walk around Albert Dock. Popped into Gusto for a quick pizza before heading back to our apartment. No tables for 30 minutes so we took a buzzer and ordered a bottle of wine. The manager who gave us the buzzer was far from warm or approachable. The wine was the first time in our 3 days we felt drink was overpriced as Liverpool on the whole had been really reasonable for food and drink but here a chain was as usual over charging and under delivering. £35 for a house Pinot is a joke. So after waiting 50 mins with no buzzer I asked another waitress how long we would have to wait and there was a table available. We had been forgotten. We only wanted a pizza or pasta quick meal. We ordered 3 pizza and a bowl of pasta and waited. The 3 pizza arrived all the same. Stone cold. They has been out the oven over 15 minutes and were cold. Pasta arrived and was fine. We complained they asked if they could cook them again. We said we did not have time to wait. Manager came and said she could see they were cold. No explanation and all 4 meals were removed from bill. We never ate the pizzas and left after being there for 2 hours. How can an Italian restaurant fail to serve up 3 hot pizzas. This is my second experience of Gusto. Last time was Edinburgh and it was exactly the same. Service was terrible and food was even worse. That's me done with this overpriced. Over rated chain. There must be something fundamentally wrong with the set up of this organisation. Something isn't working.

Wouldn’t normally write a review but on this occasion I thought it might be helpful to give some feedback on areas for improvement. We had my daughter’s graduation meal here for 9 guests. When we arrived we were told we our table was not ready as the group before were late having their main course but it shouldn’t be any longer than 10 minutes and if it were to be any longer they would set up a round of drinks which was fair. We got our table just over half an hour later and that was not a problem as we were enjoying catching up. The waiter we had was very attentive, efficient and welcoming, however my disappointment was with the food, firstly my husbands sides of chips were cold, my daughter and her friends pasta was cold, I asked to have one plate heated again, my own main dish was brought to the table when my husbands meal was nearly finished and he is by no means a fast eater. All in all I was very disappointed as we were celebrating a special day with her family and friends and expected a much better standard of food than what was brought to the table. When the bill arrived all drinks were charged and we had to request to have one round removed as promised by staff. I’m sure this is not a true reflection of this restaurant as it was extremely busy but on this special occasion we were left disappointed.

Brilliant staff. Excelleny food 10/10

We visited for my boyfriends 32nd birthday on the 27th March. As soon as we walked in we were greeted with a smile and birthday wishes. Our server, Luke, went above and beyond to ensure my boyfriend had the most amazing birthday possible. He was incredibly funny, engaging and so passionate about his job. He told us how much joy it brought him meeting people from all walks of life and how he always strives to leave them with the most amazing memories. He did not fail in this at all! I suffer with social anxiety and he was able to make us feel like we were the only people in the room, despite the restaurant being full! Luke is an absolute credit to the brand and this branch in particular. Although we don't live in liverpool, Luke has made return customers of us and he deserves all the praise in the world. The food was to die for and i couldn't recommend the steak experience enough, nothing will ever compare! There was another staff member, a lady (I don't remember her name as we were a little tipsy at this point) but she made the most beautifully decorated "Happy birthday" cheesecake which just ended the night with perfection. Gusto Liverpool should be so proud to have such wonderful, caring and vibrant employees as the face of the brand. Please give these people the recognition they deserve, it should be sang from the rooftops! Until next time, thank you so much!

Great customer service from Lewis

Great atmosphere, food, and service. We only wish we lived closer!

Great experience and Besim was an amazing server!!! Was super helpful and attentive. Thank you

Besim is an absolute legend. Our bottomless didn't start off well, with issues with our booking. However as soon as we were sat Besim was amazing. He couldn't have done any more, checking we were all okay for drinks, and was very helpful! 10/10

Delicious dinner and excellent service!

Fabulous food in lovely restaurant. Our waiter Remi was very attentive and friendly. Myself and my husband had a lovely meal ⭐️⭐️⭐️⭐️⭐️

The service was fabulous, the food was delicious; the drinks kept coming and Remi was fantastic all the way through! Lovely afternoon x

Michael made our night thanks mate for making our night fun and enjoyable

Had a great experience at Gusto Italian by the dock in Liverpool. The service was excellent, especially from one lovely waitress who mentioned I reminded her of her son, whom she hadn’t seen in a while. She went out of her way to help move my family to a quieter table, as it was a bit too loud for my young niece and nephew. Her kindness and attentiveness really stood out. The food was solid—good quality and enjoyable. Overall, a great spot with a welcoming atmosphere. Would definitely return!

Delicious food and great service, thank you Luke and the rest of the staff :)

Besim was fab! Friendly and helpful!

My friends and I visited this restaurant yesterday it was excellent food and service and a special Thankyou to our waiter Micheal he was excellent we’ll definitely go again…..

Absolutely incredible meal tonight. Thank you so much to Alfie for his fantastic, warm and welcoming service. And thanks to Sarah and Peter for looking after us. Brilliant.

Nice food but waiter with beard an glasses smelled an wouldn't stop touching me an he was leaning over me almost spitting all over my food.

Food , service and atmosphere really good. Price was reasonable and quality of the food excellent .

Obviously not authentic Italian food, so don’t go expecting the taste of Napoli or Rome. Italian cuisine has been heavily altered to appeal to the majority of us English, what you’re left with is less than mediocre sustenance. The food is either bland or too has too much onion or garlic. The pizza was a waste of time, you can get better pizza from anywhere else. I won’t be going there again but that’s because I prefer authentic recipes, which can be found elsewhere in Liverpool.

Amazing service and food! Julie is amazing!

Julie looks after us and was amazing! Fantastic meal and service!

Vast improvement from the last time we went in Nov 24. Excellent service from Dylan, very polite and efficient.

Would have been a 5 but didn't have the pecorino wine and we waited a while for the food

Food absolutely beautiful and julie our serving staff was lovely . 100% be back ..

A very enjoyable dining experience. Excellent and friendly service from Ben.

What an amazing evening! Julie went above and beyond to make our experience an outstanding one. We will be back :)

The main point of this review is for our server, Julie. I have never been to a restaurant before and felt so catered to and looked after with it being really busy. The respect and politeness we was given from Julie really made our night after being stuck in hospital all day. She tried her hardest to make sure that we was having a lovely time while being seated at the restaurant also has a fabulous knowledge of wine :). Highly recommended

This is the type of fun place I like to go. Lively atmosphere, good music without being too loud. Food is tasty and the staff are welcoming and friendly. This is the best pasta arabiata I tasted, goes well with a Sauvignon wine. There is a good friendly happy buzz. A nice bar area to rest if you want. I will back again if in Liverpool. It's 2025 and I am back. This place is still so relaxing the staff friendly and fun to banter with. I would like to commend Julie my host for making the dining experience lovely. The bar area I do love, music is good, and a cozy area to just chill. But it still has a fun buzz atmosphere.

Besim was excellent. Very fast and efficient

Lewis was a fantastic host for our bottomless brunch

We had a wonderful meal in a vibrant atmosphere and were served by brilliant staff.

Really good meal in the Albert dock. Julie gave excellent service. Really friendly

Strong recommendation. The food and the atmosphere were amazing and the service was also very good. We left very happy and we will return again if we're in Liverpool.

Besim was fantastic! Thanks! ☺️

Great service and delicious food. Will definitely come back soon.

Absolutely fabulous! Food was incredible, especially the mushrooms! Remi was so wonderful and helpful, even letting us know about traffic problems! A really wonderful experience thank you

Dylan was fab! Efficient service & great food!

A table of 8. Lovely food. Great service by Basim. Really great! Thank you.

Great food nice people but a bit expensive

Very tasty, I recommend this place 😀

Excellent food and service! Besim, thank you for your professionalism, you make us come here again!

We had a gorgeous evening! I asked for a table overlooking the dock and we were given a beautiful table by the window. Staff were excellent, Remi looked after us mainly and was so pleasant and helpful. We had: Cheesy garlic pizza bread Carbonara Mushroom risotto with chicken And a pistachio cannoli with coffee. All were amazing, but the risotto needs a special mention I’ve not had it here before and it was honestly delicious. We came to celebrate our anniversary and buying our wedding rings and couldn’t have had a nicer evening - we came because of great experiences in the past and knew it would be nice and once again we were impressed - see you for the next special occasion! Thank you, Charlotte!

Giuliana, our waitress, was very nice and attentive. Great Arrabiata and vibe.

Delicious pasta. Catered for my garlic intolerance superbly and without any fuss. Service was great

We really enjoyed our visit for lunch. The food was great and it has been made very quickly. Michael served us that day and he was brilliant, very friendly and made suggestions for me as I have unusual allergies. Thank you for the lovely experience. 🫶

I ate at Gusto on Friday 14th March and found it to be as pleasant as ever. Our server Louise was very helpful and polite. I have dined there many a time and have always been more than happy with the food and service.

Louise was an efficient friendly girl who made my birthday extra special . Excellent service — everyone loved the bottomless brunch in gusto Liverpool . My daughter is a diabetic and every effort was made to accommodate her needs

Luke was a great server! Food was lovely, tiramisu was out of this world!

Our waiter Besin was very kind did an amazing at making our evening.

Lively, yet cosy, atmoshpere. Service is attentive, without being annoying. Giuliana looked after us and an enjoyable meal was had. Good place for dinner, wine...... and maybe a cocktail as well!

Michael was a great asset- great customer service; going that extra mile…ensuring our gluten free food was served timely given we had a train to catch, to making my garlic mayo. A great end to our few days in Liverpool. Will return when we’re next in the area.

Food was amazing Besim was very kind and helpful

We had an amazing night here Thursday 13th of March. Food was gorgeous and the waiter, who's name was Michael, gave spectacular customer service to us. Thank you 😊

Had lovely food here this evening, which was great value for money, and service was extremely speedy. Big shout out to Luke, who was very friendly and professional and went out of his way to make sure we had everything we needed. He seemed to be managing a rather difficult and rude table behind us- which spoilt our evening due to the constant disruption and lack of social awareness, but Luke dealt with them very well considering how they spoke to him☺️ I would give him a rise personally!

Had an amazing service from George, & Sarah is the best ever! can’t wait to come back!

Waiter Luke was an angel sent from the heavens. we were sat by a very loud family with kids who clearly have never been disciplined in their life, it was almost like being at a trampoline park the way the children were running riot and parents were allowing them too. The waiter luke was very warm and welcoming, making sure we were accommodated. defo deserves a pay rise!

Besim was a lovely man who served us very politely. Service was brilliant and food was amazing would highly recommend

Laura was amazing service, food beautiful and quick turnover between courses, loved it!

Lovely food, Julie was fantastic.

We come to Gusto whenever we visit Liverpool: the food is very good and the atmosphere is great. Our server Laura was really friendly and helpful. A really good experience all round.

All was fine, the food, the service, especially thanks to Giuliana which served us with so polite and rare in nowadays attitude. The only downside is (and that's why I gave you one star less) the drinks which are coming cold with ice especially in the winter time. Also the water in the jug wasn't filtered and it was smelling of chlorine. So, for expensive restaurant I expected to have little bit more attention to details.

Super nice service Helpful Knowledgeable Really nice

No pizza or garlic bread after we sat down they told us left straight away

Me and my partner came for our anniversary meal tonight Food was lovely, Giulianna was perfect tonight very attentive even went out of her way to bring us a lil anniversary brownie over ,we will definitely be coming back soon . Also the bartender was excellent didn't catch his name.

One of the best pizzas I've ever had. This is a place to go with your family or friends. Besim is very friendly both with adults and kids. Would give all 10 stars, but there's only 5 stars in Google. Thank you guys! P.S. Just realised that I did not leave any tips, as there was no option to do it when paying.

Besim was our server and he was so friendly and helpful! Fab service

My favourite restaurant when we come to Liverpool. Food is always fabulous. The staff are so friendly and attentive. Price is very reasonable. Always a nice meal