GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 196 opinions finded in 2 websites

site_photo4

Nº 92 in 105 in Magherafelt

Nº 20 of 21 Other cuisines in Magherafelt

CUSTOMERS TALK ABOUT DISHES WITH..coffeegroundchocolate

comment_iconOpinions

Been going to Ground shops for about 15 years. Probably won't be back after experiencing Magherafelt again today and the constant inconsistent coffee. Latte was watery and bitter, partner asked for vanilla but hers was even worse. Traybakes remain decent and are always the highlight of Ground. The main issue is that despite coming in at 11am on a Sunday and the place being quiet, the upstairs clearly hadn't been cleaned. Crumbs dirt and rubbish everywhere. The children's play area has a few toys which are broken and unsanitary. The lift has been out of order for quite some time and they serve the drinks on tiny uneven metal trays which have to be carried up 2 flights of stairs. Staff don't offer to help and 3 of them sat gormless behind the counter with no waiting customers. When you're charging almost £5 for a coffee you better be providing best in class. Ground unfortunately for the past couple of years simply hasn't, a shadow of it's former self where they coffee was worth a detour.

site_logo

Ger Convery . 2024-05-26

MORE AT Google

Didn't have food today. Food always good. I still like a coffee in ground.👌

site_logo

Thelma Jackson . 2024-02-11

MORE AT Google

Visited after shopping in town. Ordered panini and hot chocolate, both were lovely and staff were friendly and attentive. Will certainly visit again soon.

site_logo

Richard . 2023-12-15

MORE AT TripAdvisor

Lovely coffee shop, friendly staff. Nice and modern

site_logo

Sonia Mccafferty . 2023-07-30

MORE AT Google

Although it's always quote loud, my children love when we go upstairs so they can watch the world go by. They love their hot chocolate and cornflake mars buns. Great for a wee after school treat.

site_logo

Karen Phillips . 2023-02-26

MORE AT Google

My absolute addiction, staff are brilliant always a bit of craic with them. They know all their customers by first name and ofcourse the orders. My favourite words every morning..... the usual. Best coffee in town

site_logo

Cherry mac . 2023-01-09

MORE AT Google

My favourite place for coffee in Magherafelt, great coffee, lovely location, great prices

site_logo

Lisa Martin . 2022-06-07

MORE AT Google

So it was a wet day and me and my cousin decided to go to get hot chocolates ,firstly the staff decided to take their time.Then one of the staff asked whether we would like marshmallows or cream with our hot chocolate we replied with 1 to have cream and marshmallows and the other to have just marshmallows.When receiving the drinks it was lukewarm and NO MARSHMALLOWS.And charged an extra 50p for cream. And it wasn’t mixed all the way as both drinks had large chunks of hot chocolate powder at the bottom of the drinks.Will not be going here again!

site_logo

Oonagh Doyle . 2022-04-01

MORE AT Google

Great wee cafe in the town, great coffee too 👍

site_logo

Liam Moore . 2021-08-23

MORE AT Google

Lovely coffee shop, great hot chocolates

site_logo

Lorcan Roddy . 2021-08-10

MORE AT Google

Coffee always good and cornflake and Mars bar tray bakes are a must. Always stop here if we cycle through Magherafelt

site_logo

Andrew Flowerday . 2021-04-17

MORE AT Google

Nice oat flat white and lemon drizzle cake. Wanted coconut milk but they don't do it unfortunately.

site_logo

ropey driver . 2021-02-24

MORE AT Google

Porridge was delish, set me up for the day.

site_logo

Denise McGuckin . 2020-11-25

MORE AT Google

Good coffee, nice treats but not great selection of sandwiches

site_logo

Christopher . 2020-02-01

MORE AT Google

Bought some Carrot Cake on our visit. Completely stale and dry. Tasted awful like it been sitting out for days. My wife took it back, telling them it was off and to taste it. They didn't and while they offered us something to replace the cake, my wife refused saying she just wanted to warn them incase they sold more of the cake. To our amazement they kept the stale cake on sale and didn't withdraw it!!!

site_logo

Peter Hamilton . 2020-01-12

MORE AT Google

Visited with my family last month. I am on crutches and we had a buggy but as the kids area is upstairs we chose it because we were aware of the lift. I haven't been to a 'ground' in a while but always loved the coffee in the Ballymoney store. We had a wrap and 2 Americanos and it was absolutely awful. The wrap was so stale it was practically crispy, the lettuce inside was wilted and soggy, the accompanying crisps were sparse and also soggy and the coffee had a LOT of coffee grounds in it. Not to mention the place was filthy and untidy. Only pluses are the lift for less abled people and the toys for kids (though these are all broken and half are dirty) Staff were also uninterested and to be honest they weren't very helpful as we were struggling with crutches, buggy and trays and no one even thought to offer help. All in all, I will never be back in this store and will reconsider a visit to any other ground as a result of this.

site_logo

Chris F . 2020-01-06

MORE AT TripAdvisor

Early breakfast trip, arrived at 9am and gave a cheery good morning, met with a Not cheery, “are you alright there.?” Coffee not good, window bench dirty and one of the first customers. Won’t be back. There’s enough bad reviews on here to see owners need to sort it out?

site_logo

kizzyshouse . 2020-01-03

MORE AT TripAdvisor

One of my favourite coffee shops. Food is always a great standard with a wide range of choices. The pastries, cakes etc are amazing and the atmosphere is always good. The staff are friendly and helpful.

site_logo

Caireann de Buitléir . 2019-11-16

MORE AT Google

An Architect friend brought us to the Ground Espresso Bar for a quick caffe on our visit to the area. Although my being a coffee snob from Seattle I felt truly at home!

site_logo

Gary G . 2019-11-16

MORE AT TripAdvisor

Great coffee and lovely atmosphere especially upstairs!

site_logo

Jonathan A . 2019-11-06

MORE AT Google

Came across this place and was impressed. Popped in for an early morning coffee on the way to larne and coffee was great . We also had some carrot cake which lived up to its “worlds best carrot cake “ claim. Lovey place and will hopefully visit again .

site_logo

Terrycharleton . 2019-10-20

MORE AT TripAdvisor

The whole place is dirty and staff really unfriendly! It is extremely expensive! I would hardly recommend this coffee shop to anyone. I would recommend Slim’s Healthy kitchen!

site_logo

Katy606 . 2019-09-28

MORE AT TripAdvisor

Tables very dirty very loud noise not be back

site_logo

Ann Wallace . 2019-07-28

MORE AT Google

Great place. Good coffee and child friendly.

site_logo

Jason Parkes . 2019-07-10

MORE AT Google

I love ground in Magherafelt - a great place to relax, or grab a quick coffee or meet a client

site_logo

Sinead Norton (Mums at Work) . 2019-06-15

MORE AT Google

Tables were not clean got coffee in a glass

site_logo

Mervyn Mclean . 2019-06-05

MORE AT Google

Beautiful food! Couldn't ask for anything more!

site_logo

Rebecca Linton . 2019-03-06

MORE AT Google

Overpriced food (deliberately don't show the prices of food on display, so you get caught at the till - is that even legal?). Coffee not bad. New Bob & Bert's opening nearby might make them sharpen up! Food brought in (Lynas) and nothing freshly made/baked on premises.

site_logo

Eamon B . 2019-02-03

MORE AT TripAdvisor

A busy place coffee was nice but the environment was a bit crushef

site_logo

Daniel Robinson . 2019-01-31

MORE AT Google

Went here with my family for an afternoon coffee - we won't be back! From the grand selection of buns on display - a huge choice of two types of traybakes - to the cremated croissant that couldn't be cut with the (dirty) knife provided, the place is a let down. I enquired about the possibility of a high chair to which I was told look in the toilet or there might be one upstairs - such amazing customer service. I found the high chair in the filthy toilet area and true to the rest of the place, the high chair was filthy too. Crusted with the remains of food, we attempted to clean it but if the staff can't be bothered then why should we? Won't be back, terrible place. Avoid.

site_logo

RalphNorthernIreland . 2019-01-15

MORE AT TripAdvisor

Unfortunately after last time I gave it another try as there was nowhere else open. The latte was cold and we received particularly poor service from one of the girls with blonde hair, I don’t think she was local but she was very unhelpful and unhappy. Ground management, you seriously need to take a look at this place. Bob and Berts is opening soon!!

site_logo

781darrenm . 2019-01-02

MORE AT TripAdvisor

Extremely poor customer service from Brad!!!! rude, sharp and blunt!

site_logo

Kendra Wilson . 2018-11-29

MORE AT Google

Great coffee shop in the centre of town and their Carmel shortbread is n absolute must.

site_logo

joe nitro . 2018-11-26

MORE AT Google

Good drink and ginger bear sorry about my friends loved my hot chocolate

site_logo

Gráinne Mae Ferson . 2018-11-20

MORE AT Google

Always dirty but their coffee is good

site_logo

Clare Loye . 2018-10-16

MORE AT Google

Good coffee. Decor is lovely and makes the whole experience most enjoyable

site_logo

leemond robinson . 2018-10-16

MORE AT Google

Depends who's making the coffee.

site_logo

Philip Cassidy . 2018-10-01

MORE AT Google

Good central location, plenty of life around the place, and nice to just sit and drink a coffee while you watch the world go by outside. Coffee is pretty good and the food was edible. But it does lack the little extra that an local independent coffee shop brings to the table. It's clear to see it's a chain and not someone's business/ passion.

site_logo

Shane Donnelly . 2018-09-27

MORE AT Google

Currently sitting in ground cafe surrounded by plates, messy floor and generally unhygienic conditions. Staff member Orla was fairly unhelpful and very unhappy. Thankfully Bob and Berts is coming soon!

site_logo

781darrenm . 2018-08-16

MORE AT TripAdvisor

Perfect place to enjoy lovely coffee and little snack. Friendly staff, welcoming atmosphere.

site_logo

Petra Ruddy . 2018-07-18

MORE AT Google

Visited ground recently with a friend only to be told there were no vegetarian options left despite it only being shorty past 2. Then asked what the soup was as I thought it may be suitable only to be told there was none, even though it is advertised on the board. Left hungry after being robbed of nearly £2 for a bottle of Diet Coke. Won't be back anytime soon.

site_logo

zoejw15 . 2018-07-15

MORE AT TripAdvisor

Lovely Ground, great views great coffee plenty to choose from. Service a bit slow on Sunday mornings not the staff fault more staff needed

site_logo

Sheree ONeill . 2018-07-03

MORE AT Google

Up stairs closed just after 4pm shop does not close until 6pm. Don't understand when you have prime location and views you keep closing it 2 hours early.

site_logo

Alison Stewart . 2018-05-23

MORE AT Google

Obviously this is my own opinion. Overall I think Ground has got to big,, in terms of its number of coffee shops. Their food, both savoury and cakes and traybakes are beautiful - though a little on the higher side in price. My main bugbear with Ground (and this happens in every branch I have been in) is they don't fully know how to make the individual range of coffee's. I always get a cappuccino, which is meant to have more foam milk compared to a latte. The milk is just poured in. I always have to ask for it to be made again. Once a member of staff said to me "you want more foam?". I replied no a cappuccino is meant to have more foam. This visit, I was with my parents - when we decided we were going there, I said to my mum that she can order so I don't get frustrated at them. I went to visit another local store while waiting for order. On my return, mum said she had to ask for my cappuccino to me made again. To me this highlights a training issue - and it is more than one branch. This may seem trivial - however, if you are paying a decent price for a particular coffee, then you expect it to be made correctly.

site_logo

Suzie Doyle . 2018-05-20

MORE AT Google

Love ground. Friendly staff, good sarnies and great choices of drinks both hot and cold.

site_logo

Kirsty Medcke . 2018-05-20

MORE AT Google

Good Americano and great Caramel Brownie 😋

site_logo

Gilbert Lennox . 2018-04-21

MORE AT Google

1st class, very creative, a little bit price.

site_logo

AM . 2018-04-07

MORE AT Google

friendly staff and atmosphere, lovely food, great coffee .. nice play area upstairs. my 3 year old daughter loves it here

site_logo

Sonya Maire McKernan . 2018-03-28

MORE AT Google

Always a good spot to meet people you know

site_logo

Mary Bradley . 2018-03-19

MORE AT Google

Excellent coffee just wish it was open a little later in the evenings.

site_logo

Jacqui Mulholland . 2018-03-18

MORE AT Google

Great coffee and tray bakes with a nice big window to look out of and watch the world go by!been here a few times and the paninis are lovely 2!highly recommend ☕️👍🏻

site_logo

Kearnso . 2018-02-25

MORE AT TripAdvisor

Clean, friendly and great coffee. Plenty of seating.

site_logo

John Hunter . 2018-02-04

MORE AT Google

Staff are real nice.get to no wat we get .

site_logo

Sabrina Mcmenemy . 2017-12-29

MORE AT Google

Very nice. Good service and great coffee.

site_logo

Nick S . 2017-12-29

MORE AT Google

Friendly, helpful, very well represented staff. Great array of food and drink. Prices are reasonable. Spacious. Background music perfect volume. Comfortable. Suits all age groups.

site_logo

Catherine Deery . 2017-12-21

MORE AT Google

Relaxed atmosphere, friendly staff, fantastic coffee and supportive of breastfeeding

site_logo

Vicky Brown . 2017-08-20

MORE AT Google

Friday Lunch in this popular diner. Ordered Toasted Paninis. Asked if we would like coleslaw on side. It was all piled on a tray with 2 hot drinks, no offer of help to table. Teapot had broken spout and jug was cracked. When we informed a member of staff they replied more had been ordered. Cutlery was dirty and we couldn't use it. Coleslaw was sour and we had 2 return our meals and re-order. No paninis left, so got wraps, which they offered to toast, however they microwaved them and they were awful, no coleslaw this time. No apology and no offer of refund. Young inefficient staff who couldn't care less. Will never return here again. Staff need to visit Ground Ballymena and see how it is done.

site_logo

cathy606 . 2017-07-24

MORE AT TripAdvisor

Great coffee, but hot food is a little too pretentious for my taste.

site_logo

Maria S . 2017-07-11

MORE AT Google

Arrived with a couple of friends for lunch at 1pm. We decided to have the soup but were told they only had one bowl left so ordered this and then were told the bread advertised with it was no longer available and we were given a slice of white bread!!!! No discount given. My friend decided on the wrap and asked if she wanted it toasted so they toasted the lettuce etc as well which wasn't very appetising. Ordered some tea and coffee and had to ask for saucers as they did not give us any. Staff are not very friendly and are certainly not motivated. Paid nearly £20 for a terrible lunch as my other friend just had coffee. Ground in Magherafelt has certainly went down hill and as there are lots of other places in the town to choose from I certainly would not visit again or recommend.

site_logo

Rhonda R . 2017-06-01

MORE AT TripAdvisor

Staff very friendly and efficient nice premises

site_logo

Patrick Kavanagh . 2017-04-18

MORE AT Google

Love the staff. Love the coffee. Love the salted caramel brownies.

site_logo

Chris R . 2017-03-29

MORE AT Google

Lovely staff and monthly coffee specials. The food is also great. They offer a loyalty card to collect points for those money savers out there!

site_logo

Laura . 2017-03-18

MORE AT Google

Standard coffee shop that offers all the expected hot drinks. tea coffee hot chocolate etc etc. Staff are nice and the place has lots of seating. Wifi is free and good also.

site_logo

meatman420 . 2017-02-25

MORE AT TripAdvisor

Witnessed them asking people to leave if they weren't ordering anything, even though only 2 out of the group of 7 weren't taking anything. Place was nearly empty at the time and the group were quiet and civilised. Really don't understand that type of attitude. Expensive plus bad customer service so won't be back.

site_logo

blueface74 . 2017-02-17

MORE AT TripAdvisor

Love chocolate brownies and good food choices. Reasonably priced.

site_logo

manoj suppal . 2017-02-16

MORE AT Google

This has to be the best tasting coffee in Magherafelt Staff efficient and friendly, food good! Especially the toasted bagels.

site_logo

Robert W . 2016-11-23

MORE AT TripAdvisor

Love the coffee and cakes and breakfast options but unfortunately what let's it down is the toilets....very dirty and just nasty. You can tell how a place is run by the toilets. Sad really. Location wonderful but just need to get their act together.

site_logo

europelover26 . 2016-11-14

MORE AT TripAdvisor

This is a great coffee house in the centre of town to meet friends or for lunch or a coffee by yourself. The staff are pleasant and friendly.

site_logo

Nortloui . 2016-10-18

MORE AT TripAdvisor

A few months ago getting a latte took 15 mins with no one else in the queue before me. Also last week the girl in charge told us if we didn't want to wait we should go elsewhere. Thank you for the advice, we did and will in future go to Mauds!!

site_logo

781darrenm . 2016-06-03

MORE AT TripAdvisor

I have given ground a number of chances to at least up my estimation of them over the months since they opened in Magherafelt, an I don't ever right complaints till now. It's a local business and I like coffee but on every occasion this place has let my wife and I down! Yesterday was final straw, on going into the shop a few minutes before closing only to be told shop is closed, on the door it def said 6pm I was in before that! But this is not the only issues with Magherafelt ground. A number of weeks earlier we had a bacon bagel while sitting in which had hair in it as the staff with long hair don't wear nets on food prep. The Cookstown store a few week earlier was closed for renovations, we sat outside 30 mins before driving off there was no signs on the door and nothing on social media. Further the vast majority of the times we have been in the staff in shop never listen to what we have order and make our coffees wrong!!! As I write I have been blocked from there Twitter account as I complained, a really grown up customs service approach! My thoughts are avoid and try some of the other coffee shops in Magherafelt!

site_logo

Martin M . 2016-06-02

MORE AT TripAdvisor

I used to think another shop was the best cafe...but now that Ground is here, this is the best. Two floors of seating, good wifi connection, great location and view with the big windows, great drinks and service, and really great snacks.

site_logo

AbrahamMoses . 2016-05-16

MORE AT TripAdvisor

Bringing a more effortful style of coffee to Magherafelt with pour-over methods and aeropress.

site_logo

Conor Mc . 2015-12-04

MORE AT Google

Similary restaurants in North Eastern NI

restaurant_img
3.8

322 Opinions

location-iconHillhead Road
Other cuisines
outdoor_seating_201930takeaway_201930delivery_201930

The Clarence has consistently sold the tastiest fish and chips in Ballyclare. I spoke with a delivery man for a local potato merchant, who claims to deliver the same type of spuds to all the nearby chip shops. Yet the difference in taste produced is incredible. However, The Clarence has always been first to increase the price of the menu and I remember saying I wouldn't buy a bag of chips if they went over £3.00 Then the owner priced his at £3.05.. Guess my response.. Now, you'd take the arm off a chip shop for a large chip for £3.00

restaurant_img
3.9

323 Opinions

location-icon42-48 Church Street
Other cuisines
outdoor_seating_108353takeaway_108353delivery_108353

We had a fantastic Sunday lunch. Excellent value. 20 pounds per person.

restaurant_img
4.0

16 Opinions

location-icon18-22 Main Street
Other cuisines
outdoor_seating_200611takeaway_200611delivery_200611

Great coffee lounge on the first floor and great staff - shame about the bitter, unpleasant coffee (I had an Americano).

restaurant_img
4.0

30 Opinions

location-icon12 Union Road
Other cuisines
outdoor_seating_104481takeaway_104481delivery_104481

Due to covid-19 restrictions we met in Mauds Parlour for coffee and something sweet.... lovely way to wile away an afternoon with friends... coffee excellent and great choice of very tasty traybakes... lovely friendly staff... a hidden gem...!

restaurant_img
4.0

73 Opinions

location-icon44 Main Street
Other cuisines
outdoor_seating_108512takeaway_108512delivery_108512

Stopped here for a coffee. Staff gave very promptt service. Clean and friendly restaurant which the locals were frequenting. Coffee of a high standard & complimentary shortbread given also