Based on 321 opinions finded in 3 websites
Based on 321 opinions finded in 3 websites
Nº 81 in 105 in Magherafelt
Nº 19 of 21 Other cuisines in Magherafelt
Opinions
Stopped going here after they ignored other customers. They only employ kids now, orders are wrong, won't serve you, not open when they say they are. Last time I was in a customer walked out because they were being ignored. She stood at till and asked are you closing as no one would serve her, she eventually left. Food was good, doesn't smell like death, doesn't make you sick. Good luck getting it
declan billington . 2024-10-15
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Absolutely terrible service no organization went in at 6:30 to order for 8:00 p.m. as needed to be somewhere and I stood waiting there till nearly 8.20 About seven people came in after me and were handed their collection straight away whilst I stood there waiting still from 8:00. Complained after the 7th person coming straight in and collecting as was told 'waiting on chips'. I assume the people coming straight in 8:00 and getting there orders must have ordered theirs for a 4:00 p.m. collection
Mark Ruiz . 2024-10-03
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Unbelievable is the only way I can describe this place!! The fish was perfect 👌 Fresh cut chips and the perfect chicken goujons so tender! 10/10
Ben . 2024-09-25
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Have been to the Clarence since a small boy remember when my dad first took me their Gillian always works with smile on her face the food is amazing and one place I always make sure stop near once a week or more often Beaf Cutlets are one of this unique offerings to die for. UPDATE Unfortunately since the owners have stepped away from day to days runners of this town favourite the quality of food has gone down hill. I New the owners and if they checked the reviews they would see they need to do something and fast. BEFORE the clarance quality runs it into ground reduced from 5 to 2 stars
David . 2024-09-21
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Great food, good size children's meal and the only chippy we can find that does fruity curry sauce!!! 😋😋
Tracey Clarke . 2024-08-21
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Great food, good size children's meal and the only chippy we can find that does fruity curry sauce!!! 😋😋
Tracey Clarke . 2024-08-21
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Food is lovely, on the off chance you actually get what you ordered. Past 3 orders have all had stuff missing. HOW CAN THE CHEESE ON A CHEESY CHIP BE FORGOTTEN?
conor dornan . 2024-08-03
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Food is lovely, on the off chance you actually get what you ordered. Past 3 orders have all had stuff missing. HOW CAN THE CHEESE ON A CHEESY CHIP BE FORGOTTEN?
conor dornan . 2024-08-03
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Dreadful experience , never order thier sausages , just a big munch of chopped fat ,weird thing they were really busy , HOW are they getting away with this ???
Sam Beckett . 2024-07-20
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Food has always been very nice over the last nearly 40 yrs I've been coming here. I'm not to keen on the new front desk staff that have been working here over the last number of years, they lack training, aren't professional and I'm my eyes rather lazy and sometime rude
Bruce S . 2024-07-14
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Poor service from staff. First time ordering here. Waited quite a while because staff were completing collection orders first. I would never have ordered if I knew the wait time. By the time they finished my order for my family which was only 3 meals, the child’s meal was cold. They charged almost £40 for the 3 meals with one being a child’s meal. The chips were soggy and undercooked probably from rushing orders. I would never order here again due to service.
Sheelagh Wells . 2024-07-08
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5.40 for a bag of chips!!!! Catch yer selves on.
probinhodge hodge . 2024-06-06
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Ordered food over the phone for collection part of the order was a cheese burger with salad WAS TOLD SALAD WAS EXTRA A PIECE OF LETTUCE AND TOMATO MY GOD time to go elsewhere
David Hutchinson . 2024-05-12
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What kind of chippy says they close at 9pm but when you go to order something at 8.25pm they say they are closed and they only take orders until 8.20pm. Then change your closing times
Pamela Barr . 2024-04-23
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Grub may be alright (assuming you get it home quick enough not to turn into a sweaty mess in a waxed box) but the service is terrible. Unless you have pre-ordered they don't seem to care. They'll leave you standing for ages at one end of the counter while they shovel out collection's from the other end. Same once you place your order, they'll feed half of Ballyclare before they manage to package up your walk in order and hand it to you. No word of a lie I've spent twenty minutes waiting for a sausage supper & a cod supper in this place. Do yourself a favour and go to one of the other takeaway spots in the square where they won't waste your time.
Gavin Pursley . 2024-04-13
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Food is disgusting, they can’t even cook a cheeseburger
Henry Logan . 2024-03-25
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Chicken goujons are amazing, fish is usually tiny. Battered sausage makes up for it. Efficient ordering on the phone and collection. Visually clean. Best chippy in Ballyclare Iin my opinion.
Alan Jack . 2024-03-14
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Well I would never be back as I ordered a pepper chip and I got a few chips with a big pile of onions on top absolutely disgusting still trying to get the smell out of my car. Never used to be like that and I travelled from islandmage for that.
Matt Smith . 2024-02-25
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Very expensive for average food. £5.10 for portion of chips! Fish super would be £12.
Rachel Williams . 2024-02-02
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Tried fish and chips everyone raves about. £14 plus. By time I got home chips were soggy,also left horrible greasy after taste in my mouth, over salted, fish portion was slim and batter also soggy. Packaged in a waxed cardboard box doesn't allow steam to escape. Overall poor experience. I wouldn't recommend. Way over priced. Poor quality chips and soggy. I won't be back
Paul Wilkinson . 2024-01-04
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Great chip shop with welcoming staff. It can be busy so better to ring and order and collect to save a wait.
Robert Smyth . 2023-12-23
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'Twas a cold stormy night, I was starving, Fiending for some food. A few hours had passed and I was wandering the streets when it happened, A bright light shined on me, speaking to me. The Clarence. I entered hastily with not one moment to spare, as I entered the aroma of a fine establishment entered my nostrils, I knew from that moment it could satisfy me. Then like a snake in the waters, I was attacked by a wee lad named The Checkered One. He hastily injected food into my mouth, Feeding me like a mother feeds his child. It was amazing, 10/10
The Checkered One . 2023-12-23
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My favourite chippy ever! Love the fish and chips with their own gravy. I'd highly recommend it and the service is excellent 👍
susan Hume . 2023-12-21
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The fish and chips look lovely in the shop. However they're packaged up in cardboard boxes lined with a plastic film. The result is that none of the steam from the food can escape, so by the time you get home everything is a soggy mess. Tasty... but soggy!
Paul Reid . 2023-11-03
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Just the best fish and chips around. It's always the same top quality and the phone ordering system works very well ..excellent chippy
fred robb . 2023-11-02
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Popped in to get some lunch whilst looking at soft furnishings and to order my Mothers bathroom suite. We received a warm welcome and was served quickly as there were only 2 other girls in the cafe who had finished their meal. Ordered at 12.30pm, two tables came in after us and were served their drinks. At 1.10pm I asked if our food and drinks were nearly ready as I had to be in Lisburn for 2.30pm. The server said it was “Up next” and pointed to a docket in the kitchen before coming to our table and saying “Yours is up next, a wee chicken Caesar salad and steak wrap?” I informed her that wasn’t our order and we had ordered a fry and baked potato with a Diet Coke and a tea. We waited until 1.15pm before walking out starving. It was obvious that our docket had not been submitted to the chef in the kitchen and had been forgotten about as the server had not even managed to bring us a can of Diet Coke and a cup of tea in the 45 minutes we waited. Baffled by this given we were the first order with only two other small tables coming in after us! Really disappointing.
Tues_9999 . 2023-10-13
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Ordered to collect ready in 10 minutes Chicken Fillet Burger and chips. Batter around chicken was burnt had to scrape it off to eat and chips over salted . The dog had a good lunch but not me very disappointed.
MARGARET Thompson . 2023-09-08
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love the food it’s so great but it’s so hard to get on the phone with them. the clarence chicken is 10/10 xx
Chloe Hutchinson . 2023-09-03
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i absolutely love clarence chicken it’s unreal
Lucy Hamilton . 2023-09-03
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Never had a bad experience with the clarence. Friendly staff and great grub! Best chippy in Ballyclare 👌🏻
Ryan McCallion . 2023-08-11
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Not impressed. Very expensive, small portions and didn’t taste great. Had to go to another chippy after
Chloe Jeffrey . 2023-08-01
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Ordered a chip for collection (they don't do sizes) which cost £4.80 and the portion was absolutely tiny and lukewarm! Cannot understand for the life of me why this place is popular!
Hannah . 2023-07-22
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One of the best chippys around 😋👍
madmccoy . 2023-06-18
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Best fish and chips in Ballyclare, it was a busy Friday night but the staff seemed more interested in chatting than getting the orders out. Call your order through and collect if you don't want to wait at least half an hour.
Gaz Drone Photography . 2023-03-21
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Tasty wholesome fare, good portion size, ready on time - so what's not to like 😋
Tom Hamilton . 2023-02-10
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I've previously commended the Clarence on the quality of their fish and chips, however, this has not been the case the last three times. The batter was not crispy as before and a lot thicker. Also on a couple of occasions the fish seemed to have been re fried. I wonder if they have changed their fish fryer. Not good, if they don't improve I'll be looking elsewhere.
Carol Schober . 2023-01-10
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Chips are cold when they are delivered more bits than chips
Deirdre Armstrong . 2022-12-23
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Overpriced and food was frozen solid when it arrived
Lil Me . 2022-12-13
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A busy takeaway but the fish was v poor - stogy thick batter around dry fish and dround with far too much salt by the server. Might use again to try their other fare but reluctantly unfortunately. Needs to raise their standards a level in our experience.
Clive Cowan . 2022-12-13
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Absolutely shocking. Ordered for a delivery and was told 30 mins. Arrived 1hr 20 mins later , food was lukee warm and my taco chip (£6.50) contained the grand total of around 10 chips. Don't waste your time complaining either. SHOCKING
ro henderson . 2022-12-11
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Got a delivery for the Clarence Christmas Chip- £8.50!!! When it arrived there was a thimble of gravy over soggy chips, a few cut up bits of turkey and stuffing that might as well have been cardboard and sawdust. Was NOT impressed, probably wont be back. Other half had a breast of chicken (£5.50) and it was luke warm and as hard as concrete. Will be sticking to our regular in future.
Rod Mac . 2022-12-02
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Staff very friendly clean and tidy, food was excellent and no grease or oil leaking from the food I got
Gary Jenkins . 2022-11-03
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Got a curry cheese chips...only lukewarm upon collection...with a nice big long hair mixed in with it.
Edel Cafferky . 2022-10-29
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Lovely food but the price is shocking this was our go to chippy but 11.98 for two chips and two sauces nah rip off sad to say we won't be back now
Dave Harbison . 2022-09-26
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One of the better chippys I've been to. 5 stars 🌟 from me.🤗. Update excellent 👌
John Little . 2022-08-27
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Daughter ordered at weekend for delivery to Ballylinney Road, charged £3, when the driver arrived he demanded another £5 as he had to take a detour.
Raymond Gilliland . 2022-08-01
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Food wasn't the nicest , so called gluten free burger gave my son dirrohea and stomach pains , everythig was quite over priced , will not be back.
Aaron Grant . 2022-05-16
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Best curried chip in Northern Ireland!
George Stewart . 2022-05-15
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I got the chicken fillet burger meal. Incredibly tasty burger and good portion of proper chippy chips very little greese and really tasty. Great price for the meal and friendly staff to go with it. I will be back.
david nicol . 2022-04-07
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A lovely fish supper very enjoyable
Derek Hunter . 2022-03-09
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Food was lovely but I thought it was very expensive.
Liz Kennedy . 2022-03-04
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Best Takeaway in Ballyclare. Everything is cooked from fresh and very tasty food that everyone will Enjoy. Great variety on their menus and you can ring your order through before you go to collect. Very Reasonably priced too Definitely 5*. They also have a delivery service as well.
Lynda Johnston . 2022-01-07
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I had given up and never again thought I would taste great fish and chips like I remembered as a kid. Then I thought I'd try the Clarence on a winter's night.....AND IT WAS MARVELOUS!!! Thank you!!
Guy . 2021-12-09
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The Food is great but Hard to get an order in at times because the food is so good and it is busy most days of the week
Chris Greene . 2021-09-21
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Excellent food, however you better plan 2 trips as they will never get your order right; even after complaining twice for this reason.
Rhys Graham . 2021-09-07
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Used this place alot but recently the standards have dropped the chips don't seem to be cooked properly
Jackie Niblock . 2021-08-28
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We had fish and chips yum could not stop until it was all finished . Delicious 😋
Michelle . 2021-08-09
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They do amazing fish and chips and they are good quality plus the estimated timing they give is very accurate and quick!
Melanie Greer . 2021-07-17
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Overpriced rubbish, chips were just 1 big clump of undercooked grease!!! Fish gougons could have been squeezed out, they were so grease! Terrible
Lisa Kitson . 2021-07-15
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Walked in half an hour before closing time to be told it was telephone orders only !! 3 staff standin in shop none on the phone which was lifted of the hook !! Told them id been tryin to get through on phone for 10 mins the girl said aye we are shut !! Customer service skills could do with bein sorted out !!!!
Philip Moorehead . 2021-06-09
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Staff and food good a little expensive
Norman Cameron . 2021-05-04
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Absolutely awful, steer well clear...
Johnny Gibson . 2021-04-30
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I rang at 5mins b4 closing but didn't realise they closed early. I only needed a kids meal and they were very helpful, made it for me. The fries were very tasty. Thankyou highly recommend.
Lynsey Nelson . 2021-04-20
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Fish batter was to thick, needs to be thin and crispy. Was like it had been battered with the battered sausage batter. Chips where nice.
Stewart Cusick . 2021-02-01
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Food and service was first class would recommend it two anyone
Denis Ball . 2021-01-02
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Never disappoints! Taco chips, philly steak burgers, chicken goujons and chicken fillet burgers among their top best foods!
Emma Kirkpatrick . 2020-11-07
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Waited ages on our phone order tonight and the person who took order didnt write it down properly when we got home items missing !! Staff really need to wake up and listen!!!
Tracy Dobbin . 2020-10-25
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Just deleted my 5 star post and replacing with this 1 star, or even ZERO if it was possible!!!! Spent 40 mins in a queue outside going up the white lines marked out for social distancing 1 by 1 as customers were called and served, when I got to the last white line before the door i was not called in like everyone before me. I stood at the line waiting for 30 mins while people pushed past me and went in, finally fed up I went in and asked if I could please place my order as I had been standing waiting as the next customer for 30 mins without being called while they served people pushing past me to be told sorry its too late. I am absolutely furious to say the least, the staff knew I was standing there as they kept looking out but not calling anyone else in, yet they served about 15 people who pushed past or just run in without joining the queue. I will not be back and no doubt the staff or management won't have the decency to reply or apologise SHOCKING SERVICE !!!!!!!!!!!!!
Ryan Hutchinson . 2020-10-02
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Best chippy in northern Ireland
Lynda Mcallister . 2020-09-09
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Best fish and chips for miles around!
Julie Donnelly . 2020-07-30
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Got the order wrong twice in a row. I wont use them again
Hirum Abif . 2020-07-08
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Out standing a first class meal fish was great.
Joe Barr . 2020-05-16
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Best chippy in the country chicken goujons are unbeatable!! And the southern fried chicken burgers are HUGE!!
rick macauley . 2020-03-14
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Just ok, nothing special and a bit expensive.
Sam Kelly . 2020-02-05
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The grub in this chippy is good and tasty I'd give it 5 stars
Eugene Murphy . 2020-02-02
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Last time i was in that chippy the food was amazing today we went in there got two fish they were like big fish fingers the chicken burger was ok wont be back
Stephen Vint . 2020-01-30
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Great food, quite expensive for the portion sizes but it's nice
Chris bradley . 2020-01-01
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Chips and most of their menu is really nice but the taco chips are too sweet for me other than that 100%
C0RV . 2019-12-28
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Best fish and chip shop in Co. Antrim if not the whole of N.Ireland. Food freshly prepared for each order.
Keith Simpson . 2019-12-22
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I enjoy my tea tonight out of clarences
joanne armstrong . 2019-12-02
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FISH VERY GOOD. NICE AND CLEAN CHIPPY
Jeffrey Higgins . 2019-11-30
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Safe place for me to eat from as they use a separated fryer for the fish as I am allergic to fish or many place do this xx
Elizabeth Walsh . 2019-11-21
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Would have been 5 star but they put far too much salt on the chips. I couldnt eat them.
Liz Kennedy . 2019-11-12
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No caption needed. You get what you pay for. Not cheap but certainly worth it and the portion sizes aren't for the faint hearted.
Alex Hagan . 2019-09-30
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We always have a good chippy experience here! I highly recommend the chicken goujons with garlic dip, Clarence chicken fillet burger and the battered fish- all delicious. Also as weeknight offers, kids- and gluten free range! Guaranteed to find your new favourite here.
Amanda Patterson . 2019-09-30
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Value for money has gone down considerably over the years I have been using this particular chippy, I'll shop around from now on.
Erick . 2019-08-30
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We stoped for lunch and had a great meal, the staff are very friendly and the food was great. Keep up the great work and looking forward to popping in again.
Mark46R . 2019-08-18
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Great place, great staff. Many customers phone in their orders and have them ready for collection. Check out their daily offers.
Paul Stevens . 2019-08-18
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One of the best chip shops around but it is expensive! They have good daily deals and getting one of those makes it more affordable. Portion size when compared to the price makes this a 3 star. Also the daily specials come in a smaller box than is advertised (sausage supper) - very very misleading.
Philip Curran . 2019-07-24
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Love it. Best I have found in Ireland.
Kerry Bevan . 2019-06-07
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The food and staff are very good
David Nicholson . 2019-05-29
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Chicken burger so over cooked it even tasted burnt. Dark brown batter! Very skimpy on the chip portion size too.
Bianca McElnea . 2019-04-27
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EXCELLENT! As far as chippies go this place is hard to beat! Great food, always hits the spot no matter what you order, can be expensive at times but well worth it! HIGHLY RECOMMEND
WILSY 79 . 2019-04-17
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Food was amazing, portion of meat in taco chip could be bigger
Conor Dornan . 2019-04-16
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Fantastic Chips best for many miles.
Alan Mccammon . 2019-04-08
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Good we spot,,,,, and very good and nice people serving.....
Gareth Henderson . 2019-02-09
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The Clarence offers a good range of chippy food. Everything is freshly cooked. Batter nice and crispy. Good service. Good prices. I ordered a fish supper. Fish was lovely but unfortunately there were quite a few bad chips.
Linda Davidson . 2019-02-03
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Very nice chippy with daily specials at excellent prices. Clean and welcoming but parking is sometimes a problem. Staff are friendly and efficient most importantly the food is excellent.
David Cahill . 2019-01-12
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Met a friend for breakfast here and we had their signature breakfast and coffee break breakfast. The eggs on the signature breakfast were over poached but apart from that both meals were delicious. The new member of staff since our last visit (lady with long dark hair and glasses) was really friendly and very attentive.
StarArt17 . 2019-01-12
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Enjoyed a nice coffee and lovely scones here while visiting the furniture store . Staff friendly and welcoming .
holidayseeker . 2018-10-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Been going to Ground shops for about 15 years. Probably won't be back after experiencing Magherafelt again today and the constant inconsistent coffee. Latte was watery and bitter, partner asked for vanilla but hers was even worse. Traybakes remain decent and are always the highlight of Ground. The main issue is that despite coming in at 11am on a Sunday and the place being quiet, the upstairs clearly hadn't been cleaned. Crumbs dirt and rubbish everywhere. The children's play area has a few toys which are broken and unsanitary. The lift has been out of order for quite some time and they serve the drinks on tiny uneven metal trays which have to be carried up 2 flights of stairs. Staff don't offer to help and 3 of them sat gormless behind the counter with no waiting customers. When you're charging almost £5 for a coffee you better be providing best in class. Ground unfortunately for the past couple of years simply hasn't, a shadow of it's former self where they coffee was worth a detour.