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4.5

Based on 99 opinions finded in 1 websites

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Nº 433 in 1625 in Cardiff

Nº 20 of 38 Other european cuisines in Cardiff

Score
OpinionsNoteTripAdvisor994.5

comment_iconOpinions

Great place , had a lot of fun here, always always always enjoyed it so so so much, I literally literally got mind blown

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vaibhav k . 2023-11-29

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Christine was amazing great service, lovely people good vibes free drinks great place for some fun and enjoyment

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Cian K . 2023-07-18

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The guys here are friendly and always happy to help out.always feel welcomed here by the staff 10/10

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Humza Z . 2023-07-18

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Went with the boys and had a great time on a Sunday afternoon, didn’t win a thing but I enjoyed myself which is all that counts x

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Peter I . 2023-07-16

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Friendly staff, would recommend. I enjoyed the food, woman on the front desk friendly and helpful which also was a bonus.

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Jack V . 2023-07-16

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Ieuan J . 2023-07-16

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This place is verry nice , good service from sexy women at the counter and fit Chinese girls working everywhere. Sexy Chinese girls I love them

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Dimitri B . 2023-07-16

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Great spot for chilling around and playing,helpful staff, everyone was extremely friendly,all of us had a great time

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vaibhav k . 2023-07-16

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Great spot lots of fun came with sone friends played some blackjack and had a few drinks would defo recommend

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Sior G . 2023-07-16

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Lovely evening. Great atmosphere, friendly staff & always very clean. Food and drinks also very nice.

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Olivia T . 2023-07-15

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Great place for a casual night out drinks were well priced and atmosphere was good will definitely be coming back

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Jenny B . 2023-07-15

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Great spot, good atmosphere drinks were good and customer service very efficient and friendly. Will come back

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Owen H . 2023-07-15

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Really great staff, very friendly and helpful. I have visited many times and it’s always very clean and tidy.

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Jai_Tsim . 2023-07-15

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I had a an amazing time, great atmosphere. Staff were excellent. Table service was great. I will definitely be coming again.

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joshuafrancis12 . 2023-07-14

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The best casino in Cardiff. Amazing staff, great food. It’s a great atmosphere on the weekends. Will come again

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Chris A . 2023-07-14

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There are good experience and they provide good service.honestly I love it. The staff is always give a good deal.

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Karan P . 2023-07-12

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Very good staff and they are providing good service, They are give good deals,neat and clean.thank you

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SIJU ALUKKA A . 2023-07-12

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Really enjoyed the experience. Great customer service and very friendly atmosphere. Would definitely recommend

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Callen-Lee S . 2023-07-12

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Amazing customer service , amazing drinks, really enjoyed a lot, would like to recommend everyone to come.

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Parth C . 2023-07-11

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Amazing place great hospital And amazing staff and managers. Lovely entertaining and amazing munchhhh

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Nabeel U . 2023-07-09

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Love the atmosphere, lovely staff and lovely people here, would recommend to anyone looking for a fun time.

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S A . 2023-07-09

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Good to enjoy in casino and have fun it is near Cardiff bay beach and sports activities The staff is very friendly cheeeful n jolly The place is very cozy and warm

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Nitan k . 2023-07-09

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It’s a amazing and wonderful dealing by bar tender and supervisor they are providing good service. Honestly they are good

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harsh p . 2023-07-09

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had a great time, very nice staff and would recommend to anyone seeking fun in cardiff, in an ideal location as well!

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Y P . 2023-07-08

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Good casino ,really good. Would 1000% recommend because they give you the best service I've ever seen

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Michael Y . 2023-07-07

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Great casino. Steven has got to be the best cashier and dealer I’ve come across, extremely friendly and very quick at dealing (especially when taking my money)

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Ben C . 2023-07-07

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Absolutely brilliant, good fun and a lovely place to visit, recommend highly definitely a great day out been coming here for a while now

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Abi W . 2023-07-07

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Great place to go with friends. The staff are really friendly and extremely helpful if you don’t know how the game works. Would highly recommend!

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Harrison G . 2023-07-07

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good fun with friends, good laugh, friendly staff, good venue, friendly environment, enjoyable, will be back

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Josh P . 2023-07-07

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Great drinks, and great environment. Very helpful staff and a great place to have a few great casino games.

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Olivia D . 2023-07-07

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Had a great time at grosvenor cardiff. Was the best service I’ve ever received. Highly recommend to a friend

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Liam G . 2023-07-07

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Had many great times won many times great place to spend time with friends free soft drinks coffee and tea

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Matthew B . 2023-07-07

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Amazing place to gamble definitely coming back here again can’t wait to win more moneyyyyy Roulette is king

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ben s . 2023-07-06

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brilliant for late night fun with friends! played here a lot and won money and lost some but it’s the memories you make with friends that matter the most.

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Fin H . 2023-07-06

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Great place with great welcoming staff. They explained all the different games and the bar staff were lovely

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XHannahwalton . 2023-07-06

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This is the best casino in cardiff!!! Highly recommend, I love the slot machines and it’s only a £20 buy in for roulette!!!!

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louis t . 2023-07-06

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Best casino around. I throughly enjoy coming to this and will definitely be visiting again soon. Thanks

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Mo T . 2023-07-06

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Amazing place, nice food and a great atmosphere, would highly recommend to anyone wanting to come here

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alfie L . 2023-07-05

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This spot is great . I recommend everyone to come. Staff are great x food is food and its open all the time.

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Rupert O . 2023-07-05

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My favourite casino in the world. Always have fun here and the staff are great. I lose money all the time but I still have the best time

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Calum M . 2023-07-05

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I won 5 quid and it was the best five quid I’ve ever won , roulette table is the luckiest table I’ve ever been on

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Jamie S . 2023-07-05

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This spot is great for a fun night out with friends, there is many available activities and games to play

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eview755 . 2023-07-04

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I love it here I always come here it’s so great. I’m a member of Grosvenor and I have been for so long I don’t regret it at all.

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MyDarkSinsx X . 2023-07-04

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Great place, staff were amazing absolutely brilliant service everyone friendly and everyone happy to help

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Departure33235371642 . 2023-07-04

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Great place and good facilities!, good beer selection and good games. Very fun evening with my fruends

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swag m . 2023-07-03

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Great I had so much fun, I cannot believe how much fun I had. It was great. Loved every second of it

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Puke C . 2023-07-03

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Great place, great hospitality. Friendly place and staff really nice. Would recommend for a night out in Cardiff

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Scarfy92 . 2023-07-01

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Great place for high class night out, excitement is fantastic. Will be back for some hi roller action

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Christian B . 2023-07-01

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Lovely casual spot, staff are all really attentative and the food is excellent . Would recommend this to anyone

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Thomas L . 2023-06-30

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Amazing night out, staff are very friendly. Good vibes in general and plenty to go around. Blackjack is always fun to play

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Mr W . 2023-06-30

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Great service great staff can’t fault a thing here everyone friendly good food and drinks brilliant place to bring friends and family

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Sherpa45174927575 . 2023-06-28

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Good place would recommend to everyone nice food nice people. Very enjoyable time with friends and family

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casper8596 . 2023-06-28

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Fantastic place, staff and atmosphere I would recommend everyone to come and try all tye entertainmet and refreshments.

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Lewis J . 2023-06-27

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Awesome casino loved every miniature ofnit, awesome staff cant fault it, I recommend it to anyone who loves to gamble

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Emma A . 2023-06-27

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Staff are always helpful and friendly. Always clean and got to meet some nice people in there to. Been coming on a regular basis for about a year now.

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stephen j . 2023-06-27

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Great night out, fab service. Staff are fantastic. Food and drinks are great value, could do with a bit of a bigger menu.

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charmaine c . 2023-06-27

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Great casino in cardiff bay……. Always enjoy my time here………… Great atmosphere and bar area to enjoy i between games

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josh d . 2023-06-25

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Excellent, really fun and friendly. Good for newbies and professionals. Visited with my family for my brothers birthday and it was great.

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Caitlin T . 2023-06-24

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Air con still broken, unbearable heat. If fixed would be a great night as very nice casino. Clean, friendly and spacious.

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361siobhand . 2023-06-24

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One of your bar staff totally ruined our evening - she was rude and miserable - we left saying anything because it was late and we didn't want it to spoil a good night out. We deicide to pop in for a drink a week...

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Louise M . 2023-06-07

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We went here to celebrate my brother turning 18 (I'm 32) they told us on arrival we needed to become members....no problem. Told us we needed ID to which I said I didn't have any. I said, not to worry I will just have a...

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Em1401 . 2022-01-29

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After spending money at this venue, we ordered food which was not as described by the server.Duty manager incredible rude and arrogant refusing to exchange the food or try to resolve the problem; serious attitude! Will think again before returning to this venue.

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Jane_E001 . 2021-12-12

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We took advantage of this casino offering free entry for New year's eve to those purchasing tickets before December 8th (£10 after that) and enjoyed a great night with friends. There was a couple live acts providing entertainment as well as free champagne at midnight...

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F435QDjohne . 2020-01-02

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Service is terrible. A few beers not on tap as it run out after a few hours of asking for this and clearly to lazy to change barrel so ordered 4 cobras to then be told its non alcoholic, that's without being told so. After...

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Niicole89 . 2019-12-21

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We don’t have a casino in Exeter so this was a real treat. Food was excellent, friendly staff and to top it all we won on our last night!!!!

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4timesayearcruiser . 2019-11-08

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We visited Grosvenor Cardiff for a poker tournament while on holiday. The game was well run by the 'pit boss' and the regulars were friendly. And I won...which was nice.

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Martin B . 2019-07-14

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My Husband said we should try the food for a Valentine's meal, and we were both surprised how good the food was, all 3 courses we excellent And also there was music on with a live group singing they were very good. I would definitely...

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kayquinn65 . 2019-04-10

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Went again to casino having visited a few months previously. Again purchased Full House Package for 5 of us. Have to say service was slow think they were short staffed waited ages for our drinks and food.They had also changed the deal on gaming chips...

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Helen F . 2018-09-29

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When ever we visit Cardiff in the evening we always make a quick trip here. It can be very busy. We like to play the electronic roulette and it’s 10p a bet which spending £10.00 can last you a little while. We had a couple...

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tinytrace . 2018-08-13

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Visited the casino today for the first time and very underwhelmed by the experience. Employee standing outside entrance and then seen later behind the tables - possibly 'Pit Boss'surly. Staff members overall friendly but environment dull and very quiet. Venue small and table and gaming...

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SolSeeker123 . 2018-07-28

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I arranged a night out for 6 of us at the Casino and purchased the Full House Package which cost £30 each. The package gets you an alcoholic drink on arrival, a 3 course meal and £10 in chips for the tables. Good choice from...

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Helen F . 2018-04-29

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I had an enjoyable time Odds were offered on the Cheltenham festivaĺ and Sunday football staff were friendly and helpful PETER

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Y2393FPpeterb . 2018-03-10

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Popped in for a cheeky bet after visiting M&C in the bay. Staff looked tired and bored and half the tables were closed. We’ve visited on a few occasions but this is the worst visit we’ve had as they’re usually more lively and happy to...

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312kellya . 2018-02-10

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Popped in after a few drinks in the city centre as our hotel was local and didn't want to head back straight away. Was warmly welcomed and able to become a member with no fuss at all. Staff at the bar were great and very...

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L8rry . 2018-01-15

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Have visited this casino several times. It's located near the bay. They have several bandits, tables and automated roulette games. We have never had food here. Toilets are always clean and staff are always friendly. Worth a visit.

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tinytrace . 2017-05-23

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Members in Southampton !! Night out in Cardiff last night rounded off our night in here before returning to our hotel .. Enjoyed hospitality and also the odd flutter would return again

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_cathdaff21 . 2017-02-01

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Was severed here at the bar by Matthew, fantastic service. Not much of a gambler myself but came here for a drink with friends and was very satisfied with the service at the bar, cheers Matt!

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Matt D . 2017-01-25

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Organizó un grupo de solteros para asistir a el Casino antes de la fecha,

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Suprasurfer . 2016-11-26

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Un gran casino con una abundancia de mesas para todos, ya sea ruleta, blackjack, juegos de tragamonedas, Baccarat.

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Nikki V . 2016-07-26

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The food here was ok...not a lot of service though. You have to pick your table, go to the bar and order your food and then tell them what table you are at. There are better places around to eat.

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IheartIreland . 2016-06-21

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No es un lugar enorme, pero lo suficientemente grande que ofrece máquinas tragamonedas, blackjack en vivo, deportes y mesas de ruleta. Noches de poker en determinados días. Refrescos como la mayoría de casinos, goid variedad de bebidas alcohólicas y menú de comida. El casino puede...

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spring_monkey . 2016-05-18

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Teníamos un montón de diversión en este casino y disfrutamos jugando blackjack y ruleta - Los croupiers eran muy serviciales y agradables. El personal del bar era agradable y la mediocridad de esta crítica es totalmente a la grosera, gerente paternalista que se negó a aceptar una queja legítima de mi novia que teníamos personal pidió a pedir un taxi, que no había sido hecho. Fue un error hacer fácil y podría haber sido rápidamente rectificó pero su actitud arrogante, desagradable y determinación para defender el tirar un amortiguador en una noche.

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Kelly C . 2016-05-18

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No usamos el restaurante como tal, pero pedí un bistec con patatas, salió y fue perfectamente preparado. Fuimos una noche con los amigos era un domingo antes de festivo, así que estaba bastante concurrido, pero todavía tenía acceso a todas las mesas. Podía hacer con unas cuantas máquinas más como esta zona estaba constantemente lleno y no hay mucha variedad que sólo tenía que tomar una máquina cuando puedes. Volvería de nuevo buen día.

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Michael K . 2016-05-05

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If you are a fan of NLTHE, this is a great place to spend a few hours in the hopes of winning a bit of cash. Tournament entries are £20 - £50 quid but that leads to nice prizes if you finish in the money.

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DenisinWales . 2016-03-02

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good atmosphere, variety of games, serves stakes for all types, good choice of drinks, not so great food, overall good casino

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vinay p . 2016-02-04

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This was our fourth visit and we (there were 3 of us) spent an OK 90 minutes in the casino this afternoon (Friday) but the service at the bar was dreadful. When we arrived there was no-one tending the bar but we could see that people sitting at tables did have drinks. Five minutes later I tracked the barmaid down - she chatting to one of her colleagues. An hour later, when I went to the cashiers, she was chatting to the cashier. When we all left 30 minutes after that, she was chatting to the woman at the front desk. I think the barmaid enjoyed a chat every time she went round collecting glasses. Think I'll bet online next time and avoid the wait for a drink.

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PeteC-CaroleB . 2016-01-22

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We came from Brighton to Cardiff for New Years Eve and we are so glad we did !!Six years ago we visited this Casino and had a great time , so thought that we would pop back again and we were not disappointed .We paid only ten pounds admission which included free champagne at midnight and bacon rolls afterwards .The Casino was packed and everyone seemed to be enjoying themselves , the band were great playing oldies but goodies, encouraging people to dance , the atmosphere was fantastic , we were given good quality party hats streamers and party poppers ,horns and ballons etc which put lots of us in the party mood .The staff were extremely friendly and seemed to be enjoying the moment too .We personally had a wonderful time , and enjoyed every minute Well Done Grosvenor !!

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DUCHESSOFWALES . 2016-01-02

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Not much atmosphere. Good for watching sport as the tv's are still in view at the tables. The bar was quite sticky/dirty. It's a good layout but fairly small. The staff were quite lifeless which was a shame.

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Rebeca Sian D . 2015-10-06

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Always been a fan of the restaurant in this casino. However, we now feel like that quality has dropped slightly, this includes waiting time for meals, quality of the meal and new menu.

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SecretEaters1 . 2015-09-25

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Booked the casino experience and it was the best night out ever. We had a 3 course meal in the restaurant, not your usual pub grub! Then we had free gaming tuition. It was the first time at a casino so we didn't have a clue. Croupier was friendly and we had great laugh. Then had free gaming chip & free token for slot machines. As well as free drink. All part of the package. Staff friendly. Can't wait to go again!

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D4LSA . 2015-06-02

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The Grosvenor is located in the Bay area of Cardiff, close to a multitude if bars and restaurants. It is the usual layout inside and quite friendly. Poker tables are in a room at the back of the casino whilst there is a lounge area on the right as you walk in with a small stage for entertainment. The food is not bad at all, certainly the fast food menu which you can enjoy whilst in the lounge or in the poker room. There is also a small restaurant seating area although I don't know whether the food there us any different. It's not intimidating at all for first time visitors, and is certainly worth a visit to sample the lively atmosphere.

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Celtic_traveller165 . 2014-11-10

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As a casino it's got everything you would expect and need. Unfortunetely management are very underhand and misleading. We booked as a group party and received an unexpected call from a member of staff called Jon promises all sorts inc free lesson and like for like free drink. We didn't ask or expect this and I was very surprised and grateful and told he group who were equally impressed. Jon even sent a confirmation text. I told Jon we would be there at 11.30pm. Anyhow, we arrived, and went to the bar. After showing the tx the manager Christian came and spoke to me and said there would be no free drink as it was after 11. He basically said we were lying when we said we informed them we would be there at 11.30 and was very rude and obnoxious. When shown the text he stated "it doesn't say a time in there". As stated the casino is fine just don't believe the management they will do anything to get you there! Terrible service!!

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John C . 2014-08-26

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Enjoyed my time Here, Watched the World Cup game, had a spin on roulette, won £60 and lost it all again but all part of the experience haha! I'd reccomend the 50p board if ur only coming in with 30-40£ as I was! Have a good time and make sure you try the good (fab) and have a drink (cheap and strong)

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Tara E . 2014-07-18

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we cant question them if they going to take peoples money away and rip them off . thats what the cosinos do but at least dont make it so obvious and on top . its just shocking when you play roulette sometimes you will see the ball just goes from spinning really fast to instant stop on a certain number . how is that even possible .when the players around the table see it they just laugh and walk away shaking their heads and probably thinking what the hell am i doing here in such a doddgy place

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Tony M . 2014-06-08

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If you want a good night out in the Red Dragon Centre visit the Grosvenor friendly staff nice food and good shows on weekends

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Julie P . 2014-04-15

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A very nice welcome on arrival the reception dealt with my membership details very professionally .as a new member I was offered a tour of the facilities on offer. The main floor is set out lovely plenty of room and well decorated.the restaurant has a wide choice on offer at very reasonable prices. There are plenty of slot machines to play with a few free to play ones.A great modern casino with a lot more than gambling to offer.

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carlos44 . 2013-05-12

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Hired out this venue for a business event. The staff were good, the buffet was both reasonable and tasty. And all guests enjoyed a free bet and drink. A modern and vibrant casino where one can enjoy the food as well as a flutter.

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Ben R . 2013-02-17

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Never been to a Casino before and fancied a dabble.The Grosvenor Casino offer a number of party plans. As a group we plumped for the £15 option which got us a bar meal, a drink at the bar, 30mins tuition and a free £5 bet. My rump steak was cooked as requested and was very nice.The tuition was good, including personalised banter tailored to our group with us all put at ease.The casino itself offered Poker, roulette, blackjack and slots. The whole venue was spotless. The only downside for me was the dress code. Smart casual. So we all made an effort but there were people in there dressed well lets put it less than casual!!!If you visit good luck.

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Wattsy1972 . 2012-12-02

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Visited here in December 2012, as a group of 12. We pre-booked a deal which was £15 each which included a £5 chip, drink from the bar, a meal at the bar, and gaming tuition. First of all a member of staff explained to us what was going to happen, the vouchers etc. We had the meal first, which was quite nice, no complaints from anyone in the group. Good selection of burgers, steak, fish and chips, chilli con carne, curry etc, We followed this with the gaming tuition, was shown how to play blackjack and roulette - which are very simple games, but was helpful to learn about the odds, minimum bets and a few other things which wouldn't have been obvious to a first time user like a few of us were. We were then given our £5 chip and let loose on our own.Staff in the casino were friendly, drinks were well priced, and there was a singer in there as well. Overall I would like to visit again, or another one in the chain. Not the sort of place I would go alone, but as a group it was a good night out.

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Dave B . 2012-12-02

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This was the first casino I have ever been to and I had visions of Casino Royale with Daniel Craig. First of all, the casino is in a good location right next to the cinema and a number of restaurants so it’s not in any way a dodgy venue or bad place to be as some people might think. The staff are also friendly enough although quite robotic and limited in their interactions with customers, which I suppose is understandable. That isn’t really a criticism to be fair, just an observation. The venue itself is very nice inside, very roomy and bright with plenty of electronic roulette machines and several blackjack tables that I enjoyed playing on, with the chance of some friendly banter with people playing around you. There is also sky sports on several television screens and quite often a live musician, which is a good addition to the evening. Drinks are not particularly expensive; a pint of most things is about £3. I took £100 and was prepared to lose it, but I made a small profit which was cool. Warning: money here can disappear very quickly, so only take what you won’t miss if it goes. On the whole, a pleasant evening.

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Rich P . 2012-11-12

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