Based on 3.113 opinions finded in 2 websites
Based on 3.113 opinions finded in 2 websites
Nº 157 in 418 in North Ayrshire
Nº 38 of 83 Other cuisines in North Ayrshire
Opinions
Came in on a Wednesday evening about 2 hours before they closed, wasn’t majorly busy, only wanted a few takeaway dishes and service was shocking made us feel so uncomfortable. Stood for 5 minutes with staff walking by us like we were invisible and then asked if we were “ok”. Told abruptly that they weren’t doing food for the rest of the night and that was that, no explanation or apologies. Such a shame as the food is amazing but being made to feel like a hassle as a customer is not great.
Jessica Murphy . 2025-05-15
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Amazing little Cafe with focus on organic. Very welcoming staff. Friendly atmosphere and dog friendly location.
David Mikkelsen . 2025-05-13
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Lovely place, dog friendly, had the best nachos ever, very tasty Shared a platter between 2 of us, plenty to eat, fair price.
amanda joy . 2025-05-12
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They were really busy on a sunny weekend but the food was so average despite sounding nice and being quite expensive. For example ordered bacon and it came out burnt but hidden under stuff so either chefs don't care or don't know what they're doing. Drinks were nice but again expensive - over £4 for a standard coffee seems high.
Charlie . 2025-05-10
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Finally visited after wanting to go for a while! Great food but they were out of/couldn’t do a couple of things we wanted. I got a chicken katsu wrap and my boyfriend got a buttermilk chicken stack on French toast. We got some cakes as well which were fab! Note: it’s walk ins only and can be a long wait sometimes.
Grace Fallon . 2025-05-06
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Food is lovely, takes quite a long time to get an order in though. I have been waiting 40minutes for a side of chips and 2 ciders. 40minutes wait for our drinks.
eilidh poll . 2025-04-30
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Wow. Such a popular place and obvious to see why. If ever in the area do not miss this one. Dog friendly with menu options for your furry companion.
Gary Norton . 2025-04-27
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First time ever to say I was disappointed today. Food took so long to come out and when it did it was cold. To be told my baked potato would have been cold due to choosing a cold topping was an insult to say the least. Usually I buy cakes to take home but not on this occasion!! You pay the prices for a good service as well as product, today unfortunately was not the case. 😞
Angela Dorrans . 2025-04-26
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The location is excellent with views of the harbour and parking is readily available. Unfortunately that’s where the positives stop. Both the food and service were very poor. The wait time for the food was extremely long even after we had to ask if they had forgotten us. The food was cold when it did arrive and wasn’t properly cooked, either too much or not enough. The soup was so disgusting and cold neither of us could eat it and the waitress took it away. By way of apology they did remove it from the bill and gave us free tea and coffee but that doesn’t really work - what should have been a pleasant lunch was wasted. I had gone there on a recommendation from a friend. I wish I had read the reviews before going there as we are not the only ones to have such an unsatisfactory experience.
john agar . 2025-04-18
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Great, busy cafe with a wide range of cakes, food, drinks. My husband and daughter loved their cinnamon bun and huge scones, sadly for me there wasn't anything sweet gluten and dairy free but I enjoyed my coffee.
Jo M . 2025-04-17
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Amazing food, cakes and drinks! Must visit! Be prepared to wait as there was a queue out the door when we were there but it's worth the wait! Also well priced.
Abi McLelland . 2025-04-16
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This place is a fantastic find 😍 Out of the ordinary, friendly staff and amazing food….especially the desserts 🥰 Love, love, loved the place and will definitely visit again when back in the area! Keep up the good work guys and gals 😘 xxx
Emma Shaw . 2025-04-16
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My friend and I are elderly. To start with we had to wait an absolute age to get our food. I wish they would serve smaller portions as the ones served were far too much and the plate was left only partially eaten. No one ever asks why you left so much food. Also the prices are extortionate for a sandwich and a cup of tea for two came to over£30. I might add that the tea was cold.
MARGARET D . 2025-04-16
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Just the most beautiful spot to have a bite to eat. A bustling atmosphere, beautifully decorated. The staff were very attentive and the food was amazing...... couldn't resist leaving with a cake too. Totally deserved after a great walk along the beach.
Danica Coultrip . 2025-04-15
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Lovely atmosphere and a beautiful setting. The staff were all very friendly and welcoming. The food was excellent—great quality and generous portions. However, the experience was let down by how busy it was. We waited over an hour for our food with little to no communication from staff, which was frustrating. The front of the restaurant was packed with both diners and people waiting for takeaway orders, making it quite chaotic, especially for those seated near the entrance. It’s clear that Gro is trying to balance sit-in and takeaway orders, but from our experience—and echoed in other reviews—the long wait times are a major issue for dine-in customers. Even simple drink orders were mixed up. A possible solution could be to direct takeaway customers to an online ordering and click-and-collect system. Limiting the number of simultaneous orders might also give the kitchen and staff a better chance to manage the flow. Overall, it’s a lovely place with lovely people and delicious food—but things felt a bit out of control. Hope to see it all running more smoothly next time!
Anne Heaney . 2025-04-13
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What an amazing cafe! This place has it all for all ages. This was my first visit, but not friends with me. They are regulars. We were very lucky to get a table, all being out side. However, the heaters were on and cushions and blankets available, so we were very cosy! We were only have a scone and coffee, may not like to sit in that environment for a meal, but would in the warmer months. They except dogs and a play area for the children. Only negative thing is that there selection of cakes was very varied, hard to choice wich one I wanted. We ended up sharing a selection, score! Pop in if you can, but try and book a table and you will not be disappointed. ☕️🍰🧁
Jean Hamilton . 2025-04-12
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Long wait for food. Then the food was cold & pot of tea was just warm. Wouldn’t be going back.
Darren Carter . 2025-04-11
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I’m so disappointed because I’ve been here many times before. But this time I went with my friends and when we arrived, we stood for a while before someone said “if it’s to sit in, you can sit anywhere?!” Which to me was already rude. We decided to sit outside as it was a lovely night, however it took 20 minutes for someone to come over to take just the drinks order. There was barely any staff outside to tend the tables which was highly frustrating as we were ready to order almost right away. It then took another 20 minutes for 4 drinks to come to the table, to which 2 of them were WRONG. We asked to order as soon as the drinks arrived because we didn’t want to wait any longer. We order 4 simple meals which arrived 25 minutes later, however they brought out the wrong flavour of pizza, and the chicken strips were so dry and stale we had to send them back. I’m so sad to be writing this review as I used to speak so highly about this place but it was absolutely horrendous. The girl at the bar seemed to be juggling about 10 orders at once, which I appreciate they may be short staffed, but there was no way I was paying £84 for the bill, she kindly removed the chicken strips and said “I’m not sure what’s going on today” as we noticed another table had also sent food back next to us. Seems like it’s just going downhill unfortunately.
Louise G . 2025-04-05
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We waited far to long for food and the pancake taste like cardboard and poor drinks choice as well
Katie Lynn . 2025-03-30
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Took 20 off us as they do not have cash for a 13 bill.Did not offer voucher,credit note or any other solution and ignored my emails .
Debbie Mackenzie . 2025-03-30
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Absolutely amazing, great food, great coffee, great staff. This branch is the best. Well done team. I’ve been a customer since the first opening in Ayr. You are simply the BEST. Thanks again and again.
B B . 2025-03-30
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We had the most amazing brunch at Gro in Irvine. We were seated straight away and then moved to more suitable seats as they became available. The food was excellent, choice of cakes overwhelming (we wanted them all!), and the service was great especially Jennifer.
Reviewer1994 . 2025-03-28
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Very disappointed with our first visit to Gro Ayr. We visited for a late lunch and although it was busy, we were seated right away. We waited a full 20 minutes to then be attended to and only because I caught the attention of one of the servers. Our order was taken and then we waited a further 45 minutes at which point I had to enquire about our order. During this time, many servers had passed our table not once asking whether or not we had been served or needed any assistance. By this time the cafe was much quieter as it was around 3.30. We were told our sandwich order often takes a while, but this seemed an unreasonable length of time to wait especially as we hadn’t even been served drinks. The new server went to find out about the wait and I could see her checking with the girl who took our order originally. There were a few conversations between the two, but at no time were we updated as to what was happening. After a further 10 minutes we decided to leave, really frustrated with the experience. The length of waiting time was the biggest issue, however the service and lack of interaction was so poor. Having received the opposite experience at the Irvine Gro, this was so disappointing.
Pauline H . 2025-03-26
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Cute cafe, delicious food, gluten free options on the main menu (although not the giant cakes boo) dogs allowed, lovely atmosphere and always busy. Staff are lovely 😍
Sarah Williamson . 2025-03-22
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Really great little venue enjoyed the food and service. Music was superfab
bryan ellis . 2025-03-20
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Recently went to Gro on Sunday for brunch and had a fantastic time as always! The wait time was 1 hour which was suspected as it is always so busy, although waited roughly about 1 hours 10 mins and received call when table was ready. Place is really packed with people sitting and waiting for takeaway. For food we had got Mediterranean eggs and the American, food seemed as if it had been sitting out for a while and some things were cold although was still nice. Also dog friendly and have a selection of sides that can be given to dogs. They do a lovely vanilla oat latte as well! I think at the weekend it can be rather overwhelming as it is so packed but well worth the wait. On the way out I grabbed an empire biscuit and a biscoff cinnamon bun which were just absolutely amazing. Good selection of cakes and they always seem to go quite quickly! Lovely day out by the beach and food in gro. Would recommend!
Elle Forbes . 2025-03-19
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Staff are lovely. However, service is dreadfully slow. Prices are extortionate for what it is. £4.50 for a takeaway latte, no syrups/extra shot, is ridiculous. Far pricier than any other local coffee shops. Quality does not match the price point.
Jamie Pearson . 2025-03-19
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Went on a Sunday afternoon, and expected it to be busy. 45 minute wait for table which was fine - we had a walk along beach and they telephoned us when ready. However, took a while to take our order and then we had almost an hour’s wait for baked potatoes. They were great - generous portions, huge range of fillings and really tasty. Cafe itself is lovely, and plenty of free parking nearby.
Dina Anders . 2025-03-18
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Awesome coffee spot. Food looked excellent and sizes are massive
Kaz Bialobrzeski . 2025-03-17
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Lovely food, beautiful spot, great atmosphere. We love that it is dog friendly also.
Aria Coelho . 2025-03-15
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Decent enough place loads of seating and outside too, menu is good quality and well priced, let down for me is all the beautiful cakes left uncovered, people standing next to them talking, paying bells, coughing etc, dogs walking in and out constantly past them, very off putting, I'd purchase them but not after 50 people have breathed on them, on the note of dogs twice I've had to tell people to keep their dog away from my table, whilst peolle may treat their dogs like royalty I dont want your stinking dogs nose sniffing at my plate.
STEVEN OBRIEN . 2025-03-13
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⭐️⭐️⭐️⭐️⭐️ Had an amazing experience at Gro Coffee in Irvine! The burgers were absolutely delicious, and the cakes were to die for definitely some of the best I’ve had. The service was impeccable, with friendly and lovely staff who made us feel so welcome. The atmosphere was fantastic, warm, and homely perfect for a relaxed meal or a coffee catch up. Highly recommend and will definitely be back!
Chris Stubbs . 2025-03-12
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Lovely wee place and very popular/busy. It's like a tardis inside, so dont be deceived. There's plenty of room. They do take out too...
Graeme Hunter . 2025-03-06
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Love GRO, a great place to meet with friends/family. The food is always delicious and always generously proportioned. I love the decor, which feels cosy with stringed warm white lights everywhere. The only thing to be aware of is the long wait for food. We waited 35min's. The food is worth the wait though. I wish more cafés would follow Gro's lead of allowing dogs inside their cafe's, they are members of our family after all. A must to visit, and if I lived nearby, I'd definitely be a regular. Highly recommend.
Sarah Packman . 2025-02-28
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Visited this afternoon, went to front of house where I was ignored. Tried asking one of the staff behind the counter for help was told someone would be with me soon. After waiting some more I turned on my heel and left. Unfortunately not the first time the service has been of a low standard. The attitude seems to be we, the paying customer, are lucky to be granted access. Went to the HAC instead, lovely staff, unpretentious and a lot more reasonable £££
Allan Speirs . 2025-02-27
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Came for brunch/lunch today. Food really good, service on the slow side but given how INSANELY busy it was, (our table was at 1200 midday on a Saturday, so not a big surprise 🤷🏻♂️) Nice atmosphere, we brought our wee dog, seems like everyone else brought theirs too. Was very lovely! The only feedback point I have is on the furniture and fittings side, we had two very low seats at a small driftwood type table, would have been ok for just a coffee but seriously uncomfortable trying to eat a meal at it. Will deffo come back, but will ask for an adult sized table and chairs next time… soooo many more things on the menu that we want to try 😋
Oldwulf . 2025-02-22
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Great, cosy wee coffee shop! Always very busy but worth the wait and the cakes are unbelievable!
Donna Proctor . 2025-02-19
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Usually got to wait for a table at the weekend. But we'll worth the wait
Bryce Nobbs . 2025-02-18
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I was recommended to visit GRO and had high expectations. When we arrived, we were told that a table for two would be available in 30 minutes. After waiting, we checked back, only for the manager to give us an attitude and say we needed to wait another 30 minutes. Since we were already there, we ended up waiting a full hour. When we finally got seated and placed our order, it took another hour for the food to arrive. In total, we spent two hours just to get burgers. I don’t mind waiting for good food, but the manager’s attitude was ridiculous—she acted like we should feel lucky to even be there. Overall, very disappointed. The food was okay, but you can definitely find better burgers elsewhere without the long wait.
Samira Ismayilova . 2025-02-16
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Yet again another long arduous wait for food. Do not ever go here if you are in a hurry. Take out time seems to average 40 mins. Even then the order will be wrong
John Carden . 2025-02-15
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One of our favorite places in Irvine! So many options for breakfast, lunch or a wee sweet treat! We came last on a Saturday and there was a two hour wait for inside seating or 30 mins for outside. So plan ahead as it gets busy so come early for a wander on the coastal path before. We gladly sat outside under their heat lamps and blankets. Popular spot for dogs and babies.
Shannon Millard . 2025-02-02
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Food and staff were great! We even took home some of their baked goods. Place was busy for a Tuesday morning in January so I can just imagine what it is like on a weekend and during tourist season. Would recommend if you’re in the area. To the owners: If you’re looking to expand, come to Belfast! We would be your regulars!
Amanda Monahan . 2025-01-29
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Food lovely and extremely well priced. Dogs are welcome and have their own selection on the menu. Nice warm, friendly atmosphere. Well worth a visit.
Keith Mcmillan . 2025-01-26
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I can understand all the good reviews, but, personally, I think GRO is overrated. My coffee was okay but I didn’t care for the blueberry pancake stack. The pancakes were way too thick and stodgy and they are very mean with their portion of maple syrup. Also, had I wanted extra, there would have been a charge of £2. These things come automatically in other places. And the music is just a bit too loud. Saying that, the staff are very good.
Karen McG . 2025-01-23
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Waited almost an hour on our food. Wasn’t even busy.
Maia campbell . 2025-01-18
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Absolutely brilliant, the best 👍
Janus Fashion . 2025-01-16
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Staff are always welcome and happy to help. Food is delicious and good quality. 👍
CarolE Dickie . 2025-01-12
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A gem of a coffee and food place on the Irvin Harbour. Very busy, but quick service and lovely atmosphere.
Freddie Lauritzen . 2025-01-12
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Food is great and the staff are generally all fantastic, but for a coffee shop, no one seems to know how to make coffee. I remember when it first opened and the coffee was great, it was so nice to have a place that did a proper espresso. But it's went downhill over the years, to the point that it seems like the training is done in house by people who have learned how to use an espresso machine from someone who doesn't understand it. The fastest way to ruin a good coffee is to brew it badly, and that's what is happening here. I had an Americano the other day that tasted like it was a reused puck. It was so weak it was almost clear. I really recommend that you look into some proper barista training, it's chemistry, not simply pouring a mug of filter coffee.
David Hawk . 2025-01-12
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Great food and great place, definitely recommend.
Me Piace Magnà . 2025-01-11
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Super atmospheric. Good food and friendly service.
Marja Ahava . 2025-01-06
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I loved the place ...so near the jetty , beach and water Great welcome , place buzzing , welcoming Dog friendly !!! Huge broad menu Food cold on both occasions Hadn't the heart to point this out 😟
wendy hudson . 2024-12-14
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One of the nicest Cafés I've visited. Beautiful inside and food which was excellent. We had a haggis and cheese toastie. Lovely to be able to choose from types of bread and cheese and side dishes. The cake selection is to die for and we decided on a takeaway box as no room after the toastie. The team were beautiful and friendly. Thank you for our visit while on holiday. Will return as soon as possible as visit Troon as often as we can
Jen Wood . 2024-12-10
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Dog friendly. Parking across the road. Other than it been very busy and we were put in the middle of a walk way with a blind dog everything else was amazing. Price wasn’t to bad. Food was amazing! Haggis and black pudding just melted in my mouth. Everyone had a dog with them. Cakes at the till. Staff were so friendly. The place is so cute and cosy inside. I’d travel 4hrs just to go here again.
Ashleigha McDougall . 2024-12-04
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Always a delight to visit for food! Staff are lovely and always willing to help where they can. It can be very busy so there can be delays getting seated but when this happens they’ll give you a rough time and reserve a table! Food is also made fresh so get a coffee and be patient! Dog friendly!!! p.s Phots is of xmas special turkey sub (a delight with every bight), tiramisu french brioche special and chicken sriracha waffles
Lewis Lowrie . 2024-12-04
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Very busy, but service and food were great, we took away a couple of their cakes, which were massive.
John Barr . 2024-12-01
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First time being here in few years... terrible service for only buying 2 drinks n pupachino waited ages for them to be served... also staff serving food walking about with there long hair not tied up is a hygiene issue.
Lynda Taggart . 2024-11-20
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Asked on arrival how long for a table. Was just told there was a wait and asked if wanted to sit outside under cover and heated so chose to do that. Was a cold day so wasn’t very warm at all. I ordered 2 hot chocolates and 2 cakes. While waiting for them a table of 4 women sat down then not long after were called inside so wasn’t that long a wait for a table. The hot chocolates were not hot and said to the girl who said she would let them know. The cakes were delicious as always. Mentioned the hot chocolates again when paying and server apologised. No discount or refund. Wasn’t an enjoyable experience and first time I had brought my Dad after wanting to visit for a long time. Overall a bit disappointed would’ve had a more pleasant time inside and if the hot chocolate was hot! Saying that the area at the counter was very crowded with people and I felt like I was too close to a few of the small tables so would not want to have been sitting there either. Shame as have always enjoyed coming here in the past.
Suzy . 2024-11-19
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My favourite place to go for lovely food. I wish it was open from 830 so getting a cake and coffee before work would be a great start of the day. Staff is amazing and always welcoming xx
carolina zachara . 2024-11-19
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We loved the cozy atmosphere. The decor was so inviting. And the food was delicious.
Laurie Boyd . 2024-11-17
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Went in for coffee while waiting on my car charging and the coffee was absolutely amazing and the strawberry tarts they are massive busy wee cafe for a Sunday
Pamela Dunbar . 2024-11-16
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Visited on Sunday with my girlfriend and due to a small queue was told wait will be 40 mins. Provided my number and went a walk. Returned 40 minutes later as no call received and it seemed like we were forgotten about but we were sat immediately on low table near to counter. We got pretty restless waiting for food. Fully understand its a busy wee place but wait was longer than what would be reasonable and others who were seated after us were served food before us. The main issue was the amount of people who stood right up at our table and dogs that came up to our table. Families waiting to pay on the floor backing up to where we were sitting on a low table and some people with multiple dogs, which im indifferent to but it was getting annoying. Hate to be that guy but too much going on and couldnt chill. Food was okay to be fair but pricey.
Garr P . 2024-11-12
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Been a few times now and my experiences have got progressively worse. I don’t understand why the cakes and coffee are so sweet. Also the service is so bad, why are the staff so disinterested and it takes ages to be served.
Iona Murphy . 2024-11-11
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This place presents beautifully, but unfortunately there is a lot of style over substance. Three of the 4 dishes ordered did not have all of the components (ie ice cream missing from one dish etc). When I asked politely about it, the server seemed a bit irritated that I had pointed this out, did not apologise, but did sort out the issues, after some delay. One of the dishes was forgotten about, so my son got his food way after the rest of the party. In fairness, a couple of complimentary drinks were offered, but the overall experience was soured by the poor service. We travelled some distance on a recommendation, but this was really disappointing.
Clare A . 2024-11-09
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Worth the wait and drive! Cannot rate this place highly enough. Found GRO Coffee via Instagram a year back and finally got the time to drive through and visit. The atmosphere and decor of the place is very warm and cosy. Staff very friendly and plenty of staff members there if you need anything. I had the Malteaser big mug hot chocolate with almond milk. My mum had the banoffee biscoff special French toast and myself the pancakes. Extremely generous portions with loads of sauce/toppings. The pancakes were hands down the best I've ever had in Scotland. My mum said the same for the French toast (and we like our brunch places!) Already trying to plan when we can make the hour and a half trip to come back! Also got some donuts and tiffin to take away - which were equally as huge and delicious. Stop reading this and just go!!
Isabella Millar . 2024-11-09
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Very poor ,food was bland and cold ,plate was chipped ,not a good experience at all .
Raymond Black . 2024-11-08
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Good dog friendly cafe. Not the cheapest.
Andrew McWaters . 2024-11-07
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A very nice place with plenty of parking. It’s very popular, so gets busy. To me the menu has too much bread on it, loads of the mains come with it, it’s quite noticeable when you look, so may not be for everyone as it’s also double thickness. The selection of cakes on display was really good, but unfortunately they had some lovely jam tarts at the till which were not covered and people were talking and reaching over them to pay - it put me right off.
James Sim . 2024-11-06
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Pricey but great food. My dig lives rhe pupachino
Christina Andrews . 2024-10-31
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Very expensive nearly £5 for strawberry tart .
Margaret . 2024-10-24
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Decent place. Does get really busy during weekends, peak times. So expect to wait for a table. However, it shows its clearly worth the wait.
alistair macmillan . 2024-10-22
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Always busy but we got a table within half an hour and had a wander round the harbour while we waited. We just had coffee and a cake but the food and the staff are always amazing. It's very animal friendly and lots of people brought their dogs along.
S Allan . 2024-10-20
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Not for the Neurodiverse, this cafe is a sensory overload nightmare. Extremely loud music is played from speakers around the restaurant, the bass is turned up to max, it's like being in a nightclub. There's two effects of this: one the staff behind the bar are busy dancing and singing along, two the customers cannot hear eachother and have to shout across the table to be heard. My family resorted to actually texting eachother to communicate from the other side of the table! The waitress couldn't in fact hear anything we said and we had to point to what we wanted on the menu. Evidently this wasn't enough and she still got our order wrong. Really the noise in the place was insane, and that was with my earphones in. They've packed the place full of tables and there's no where separate for takeout customers to wait. So those customers crowd around the tables of the eating customers. Cheek by jowl and all bumping into eachother. Half of our food order was wrong and inedible, the other side was very nice. But I won't be back, it was way too noisy and the wait for food was very long.
tavernaagape32 . 2024-10-19
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Great food and great atmosphere
Kieran Mclaughlin . 2024-10-19
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Love this place food is great and the cakes are excellent. Both venues are great but like Irvine nice and cosy and the staff are brilliant 👏
Stuart Brady . 2024-10-19
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Cooked food gone down hill recently, not enough staff for the amount of customers. Annoying you have to pay at the till and queue up whilst people select cake etc.
Allister Reed . 2024-10-13
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Cosy wee cafe. Only one GF cake available, which was very sweet.
Melanie Lewis . 2024-10-12
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Poor customer service, food average and very expensive
Frances Hall . 2024-10-10
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Service was good. However, it is a bit too cramped inside. I feel like there is no privacy. I could hear the table next to yours entire conversation. My eggs were a bit runny, my bacon was meant to be crispy definitely not crispy and the bloomer was burnt. The quality of food was amazing, the black pudding, Haggis and sausage were all exquisite. The banana and honey milkshake and cakes were excellent.
Michael Wallace . 2024-10-07
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Been to Gro a few times now but unfortunately would not go back after this mornings experience.. waited nearly an hour for breakfast and when it arrived it was freezing cold, sent back and instead chose something I thought would be quick and “easy” - toast and scrambled eggs.. eggs were either cooked in a microwave or left too long in a hot pan as they were like polystyrene! best part of the meal was the toast.. over priced for what it is. Real shame as we used to enjoy going here before a walk on Irvine beach.
Hannah L . 2024-10-06
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Great place for breakfast or a coffee. Always busy and staff always friendly
Andy B . 2024-10-03
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Really nice place. Can get very busy so may have to wait sometimes. Waitress very helpful. Weather was great so we sat outside at the tables at the back of the building.
Tom Gibson . 2024-10-01
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Have been several times before, food always good but service very slow, plenty tables available. Waited a while eventually someone came and took a drink order which didn’t arrive very quickly the person bringing the drinks who was different from the person taking the order took our food order which again took for ever, there was lots of waiting staff hanging about the bar chatting. The same issue when waiting for the bill eventually had to go to the bar to ask for the bill and pay. None an easy process, there were two of us in for a quick snack. We were in the restaurant nearly two hours. Some attention should be given also to the toilets these are a disgrace doesn’t matter how busy, with as many staff standing about doing nothing. Very disappointing as I like the food choices and love the cakes but won’t be back.
Sandra Gordon . 2024-09-24
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My wife and I stopped in for 2 cappuccinos. We were ignored for over 20 minutes. I finally got the attention of a staff member and ordered. 20 minutes later we received our cold cappuccinos. I felt as if we had somehow offended the staff with our presence. We were quiet and respectful to all. We struck up a friendly conversation with a pleasant Polish couple next to us, Staff visited them 3-4 times and didn't even look at us. Very frosty.
Don Williams . 2024-09-21
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Over priced, bad tasting food, staff not friendly, and not very bright
Sarah Bill . 2024-09-20
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A warm welcome & delicious food and coffee, I had a huge jacket potato with prawns, smoked salmon and salad, hubby had the mac and cheese with crispy bacon, really good!
karen forman . 2024-09-18
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Pizza could be the best in ayrshire if the mozzarella wasn't so chewy
Brian qwerty . 2024-09-16
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Fantastic food, extremely friendly staff and even though they were very busy I didn't feel rushed and service was very good. Would highly recommend They even hD a couple of friendly Starlings singing to us. Also pet friendly, so lots of well behaved doggy's ❤️
Ali Alexander . 2024-09-15
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Fantastic find in Irvine on the Harbour, very busy , so booking would be advisable. We were seated with our two Dogs outside ( there is a covered area for when weather is inclement), but we enjoyed the warm temperatures, and sat outside . Dog friendly, which is always a Plus+ Service was efficient, and friendly . Was amazed at the number of cakes and pastries on display inside - all looked handmade and absolutely delicious. The side of GRO Coffee looked very cosy and inviting , but alas very busy . There is a small Children’s play area outside where parents can chose to either play and monitor their own children , or sit , eat , and drink whilst other guests entertain their little darlings ( which seems to be the way throughout the UK hospitality industry when children are involved ). Overall and delightful place for coffee, and cake ( Along with a very inviting menu for savoury foods ) , as we chose cake and coffee ( see pictures. ).
John Charles . 2024-09-14
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Love this place as ever food is perfect.
Mark Grey . 2024-09-14
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Really enjoyed a relaxed visit here last weekend. Nice people, comfy seats, only had a snack and soft drink but it was so very relaxing after a hard day at the beach. Recommended for a relaxing restful time. I'll be back
Ewan Daniel . 2024-09-13
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Great dog friendly cafe! Make sure to visit before you get to the beach as the waitlist can be upwards of an hour.
Frances Grant . 2024-09-13
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Stunning place for coffee, cakes and food! The cakes are simply amazing . There’s small playground at the back and it’s dog friendly! Great experience and highly recommended if in the area!
Laurent Kssis . 2024-09-11
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Service was very slow, admittedly this was a busy Saturday lunch time but 15 mins to take order and then 35 mins for food to arrive. Friendly though. Food mostly good - one dish - Mediterranean eggs had clearly been sitting for a time as lukewarm at best. Tattie scones on full breakfasts torched - under the hot plate? But apart from that the dishes were decent. I think maybe their menu is too big, it’s giant and kitchen struggling with everything. Maybe focus on 7/8 breakfast/brunch options and offer takeaway rolls etc. Coffee very average. For all their organic claims, adding 60p for non-dairy milk is a bit steep in 2024. Wouldn’t rush back but wouldn’t rule it out. It’s also absolutely rammed with dogs so if you have an aversion to that, I’d look to go elsewhere.
A T . 2024-09-10
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Got coffee and cake to take away. Large selection of sweet treats. Great atmosphere and back to great quality friendly service 👏
T . 2024-09-09
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Great place and delicious food!!! So delicious if someone serves it to you. After 45 minutes of waiting for hamburgers we just left. Customers sitting next to us also left without ordered food!!!. Waitress with blond hair outside in the garden was rude and unpleasant. (7.09.24 at 5.30 pm)!
Marta Majcher . 2024-09-07
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Place never disappoints!! Tasty food, good coffee and dog friendly!!
Stefan . 2024-09-06
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Really poor experience unfortunately today at Gro Irvine. We sat outside and had to wait about 20mins for a menu, a further 15 minutes passed before our order was taken. We were sat for over 50minutes before our drinks arrived- 2 soft drinks. When they arrived i mentioned this to the server, no apology was forthcoming. The service throughout unfortunately was really poor. We were not offered any water for our dog which is usually a given for a "dog friendly" establishment. When our food order arrived- my food was missing the eggs, however having waited so long and due to the lack of service skills previosly shown, I never mentioned it. I also just wanted to eat and get out of there. The food itself was fine. When i went to pay our bill, the cashier just stood talking to the lady behind me in the queue, literally talking over my head. It was a truly terrible experience which is a shame as we have been before and often visit Irvine. We will just need to find elsewhere for food.
Chris H . 2024-08-31
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Takeaway coffee, breakfast rolls and cakes were amazing! Well worth the 36 mile trip! Staff were also very friendly and atmosphere was nice, albeit we took the food and drinks to go. Will definitely return to try some more food/cakes!
Sarah H . 2024-08-17
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It was really busy and I waited outside with the dog while my wife bought coffee and a couple of cakes. The cakes were fantastic in taste and well above average in size.
Richard Donald . 2024-08-17
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