Based on 37 opinions finded in 1 websites
Opinions
I ordered 2 lamb doners. I received very spicy naga doners instead. If I want a naga doner, I would order it. It was too spicy to eat. They nearly always fail to follow the customer notes, which makes me cross. The peri peri wings are very small with little meat on them. I would prefer the shoulder piece of the wings.
JULES . 2021-05-06
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Double jack burger meal more like a double cheese burger without any salad or toppings best way to save money And how come a single jack is the same price surely should be cheaper If you want a proper gourmet burger try peppers in jericho at least you get what you pay for
M G . 2020-09-23
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Made an order and it never arrived
ReeceyOx . 2020-07-05
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Great food, you must try the single Jack.
Aasim Asghar . 2020-06-07
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Very tasty food. Best place to get your doner and pizza from.
Afrin Begum . 2020-04-27
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Incredibly disappointed, ordered 3 hours ago and never received the food despite calling numerous times and being assured it would be delivered within 20 minutes. Frankly unacceptable service.
Ellis Hesketh . 2020-02-14
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Food is always amazing from here
Hafiza Begum . 2019-12-30
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I was part of a group that ordered on Saturday the 7th of December. The service and food quality was absolutely piss poor. The delivery of our food was over 2 and a half hours late. After we had been waiting for an hour over our stated delivery time, we called to find out what was causing the delay and was told that the food was 10 minutes away. An hour after this, we called again to be told the driver had just left and we would have our food in 5 minutes - it took a further half an hour to arrive. When the food eventually arrived, it was poor quality. The chips were cold and soggy, we ordered a BBQ wrap instead was given a spicy wrap and the "Chicken strips" were a poor excuse for a McDonald's chicken nugget. When we called again to inform the restaurant, the staff member was rude and dismissive and offered no solution. We eventually received a call from who I assume was the manager, offereing to resend our food out to us, but would not accept our request for a refund - we didn't accept a second order. All in all, shoddy service and shoddy food qaulity. As an alternative, I would recommend Oxford Kebab house or Pepe's Piri Piri. Incidently three of our group opted to order from Oxford Kebab house and their food came 30 minutes early and was very good quality. Needless to say we won't be ordering from there again.
Lee Spencer . 2019-12-08
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Been here multiple times. It's my go to place whenever I am going through the street and need a bite. Amazing, friendly staff who you can have a laugh with. Great atmosphere.
JJ UK . 2019-12-05
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Outstanding customer service! Service was excellent and the food came quick, the staff were very friendly and welcoming. The food was also very nice and the portion sizes were big, definitely worth the money.
mohammed Mosobberali . 2019-11-23
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Never a problem with anything! Food’s always early and made exactly the same way each time! Love!!
aysha Begum . 2019-11-23
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Paid for extra jalapenos on my meat feast pizza and have not got them but have been charged
Mark Gurd . 2019-10-26
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Excellent food, lovely clean place, staff were so friendly, free parking on side street. The owner came over asked how we like our food and gave my baby a kids drink. Can't recommend highly enough, thank you. Might pop back in the evening before I pop home
Atiqur Rahman . 2019-08-19
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Best vegetarian pizza I ever had
Iza Gwiazda . 2019-08-04
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Found this place by chance. What a nice, clean and friendly place . The taste was great and well cooked. The young man who attended to us was extremely friendly and had sound knowledge of the restaurant. My husband and I were very impressed and we'll definitely visit again
Mike Sturgess . 2019-02-24
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It's okay too, it's not bad at all
Engin Mehmetoğlu . 2018-12-13
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The chicken wings are raw, The donor comes from the freezer and is still cold when served to you and very very poor customer service
Mohammed Ali . 2018-11-04
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The chicken and rice dish was on point service was excellent
R Wattanabe . 2018-10-25
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Where to start? Poor food for a start. Chicken wings with no meat on it- basically just bone. Pizza is thick, and doughy. The interior is cheap and in need of modernisation. Staff are not friendly. Hygiene on site is poor. However delivery is prompt. On a road as busy as Cowley Road, you need to stand out from the crowd. This fails.
Nino Bautiste . 2018-10-19
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Poor hygeine. Poor service. Man just sat there on his phone, his toes sticking out of his sandles with no shame. Food not nice at all. Need a serious makeover to compete with other shops on the road. Pepe's next door is much nicer for grilled food.
Rodrigo Hérnandes . 2018-10-18
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Amazing pizza, very cheap and totally worth it after a long night out!
Maia Bouchier . 2018-10-11
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Bad food quality, what waste of money, we can get better food in the other place. service was horrible.
T Khan . 2018-09-21
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3872 Opinions
The location of this place is stunning beside the river (IF you can get a table close to the edge). I found that staff were not that polite, when you asked for something they seemed unwilling to help and huffed and puffed as though they were too busy but then in the next breath, stood around for 15 mins talking amongst themselves.
5 Opinions
Ordered from this restaurant to find STRANDS OF HUMAN HAIR in my food. I called the restaurant to ask for a refund and their response was “sometimes the herbs make that happen”. Was told to speak to the delivering company as it’s their issue not the restaurants. I do have pictures of evidence as well but they didn’t seem to care.
6848 Opinions
This is by far one of the worst branches I’ve ever dealt with in the UK. I placed an order and ended up waiting nearly five hours, only for it to be cancelled without any explanation. Throughout that time, I tried calling multiple times, but no one ever picked up the phone. The lack of communication and basic customer service is completely unacceptable. I will never be ordering from this branch again, and I strongly advise others to avoid it as well. Extremely disappointing experience.”
1932 Opinions
The store's website said they had discounts, but the store clerk told me without any explanation that they didn't offer discounts, which made me feel uncomfortable. Presentation: 2/5 Taste: 2/5 Service: 1/5 Value: 1/5 Overall: 1.5 Poorly executed franchise with staff who are aware website offers promotions withdrawn several months ago yet don’t raise to management, rather insinuate the website and customer are wrong. Totally obsolete customer service. Would not recommend to anyone.