Greswolde Arms Hotel in Solihull

Went with family for mothers day dinner. Food wasn't very nice. Service was bad and prices high. We won't be going there again.

Excellent, friendly staff, clean comfortable rooms. The outside seating area needs to be kept cleaner, lots of discarded cigarettes, and litter.

Nice enough place for a drink and the food and service are good.

Welcomed by Bruna with a smile and promptly took our order. Meal was nice and hot, plentiful and delicious. The waiter bought us the condiments promptly and topped our water glasses without asking for it. Nice to have this kind of service, not seen very often anymore at other establishments.

Brilliant service. Thanks Rochelle got looking after us.

Attended recently, they have a decent size car park but you must remember to put your reg in when you enter the pub, it’s hard to miss as the machine is directly in front of you. The pub itself is nice, plenty of seating, the staff are great, really friendly and happy to have a laugh. The drinks are quite pricey, and unfortunately I found the food and portions mediocre considering the price. It was really quiet when we attended so expected much better standard of food.

Super dooper well looked after great food wonderful service. Rochelle is lovely she's like my granddaughter!!

Stopped for Sunday lunch on way back from local National Trust visit. Staff were lovely

Rochelle was very helpful and kind

Rochelle was amazing and in no way suggested I leave this review xx

Had a very nice dinner last night, service was excellent! Was served by the wonderful Jemima and Harry, very helpful waiters. Will definitely be back soon!

Lovely ambience, friendly staff. Served by Samantha who was great and knowledgeable.

Fabulous service from Rochelle and Faith. Made our evening a lovely experience.

Great Sunday Dinner! Jemima and Gia were great, always happy to help nothing was too much trouble and had us all smiling all evening. Definitely worth it!

Great pub Great Hotel great food and surroundings

Ours was a real mixed bag stay. Room looked great at first sight, the panelling and wallpaper added character, the curtains had a bright, modern design and the bathroom was well appointed (room 16). For a great stay, rather than just a 'good' one, the windows need fixing so they close, the bedside lights could be positionable so you can read, there could be heating rather than air conditioning to warm the room better (it was cold otherwise ) and the bathroom fan could be cleaned and repaired so it didn't sound so wheezy. It was the little things that let it down but I'm a former hotelier and notice these things. The air conditioning heating was running all night due to the weather which is fine once you zone out the droning noise and there was clearly a water tank in the loft above our room too, which for the most part was silent, but early morning showers in other rooms soon had a near constant hum from the refilling. A bit of extra sound insulation would sort, I'm sure. We ate in the restaurant (Friday evening). Ambiance was good and seated with a smile. Unfortunately the ordered steak pie was very cold in the middle and duly returned to the kitchen. A big shout out is due here to the way in which the restaurant manager that night handled the kitchen faux pas, which was exceptional. I really want to recognise their professionalism for turning the whole experience around. The hotel is in a good location and was perfect for what we needed as well as being good value for money. The staff were great! Overall, I would recommend it.

We had a lovely evening, max and faith were wonderful. Couldn’t do enough for us. Food was lovely.

Great value for money. Clean comfortable rooms, welcoming staff and a good breakfast

Excellent set menu, bargain 2 courses for £16.50. The garlic mushrooms were amazing and burger was so succulent. Rochelle looked after us very well, friendly and helpful

Excellent food and great value for money, wonderful service!

Really nice food and great service

Rochelle is always friendly and helpful when we come as a family to the Gres

Lovely friendly staff it’s a staple Friday morning meet up here.

Very good hotel in the centre of Knowle.

Great place, shame about the bar staff who can’t see to coordinate and serve drinks in a remotely efficient manor. We waited over 20 mins at the bar multiple times for a very simple order. They had over 5 staff on the bar but evidently were too busy chatting rather than serving paying customers. Very disappointed in the service the last time I went.

A lovely gift from our son's for Christmas. Super friendly staff. Fantastic service. Beautiful presentation of food.

Lovely experience made extra special by our waitress Rochelle who took great care of us and has a lovely manner. Food was delicious too! We will be back!

On Wednesday I made a visit got served buy Rochelle who was very friendly and is a credit to the company

Lovley evening meal great service and the starter was amazing and value for money all roind

My wife and I went to the Knowle Male Voice Choir annual dinner on Saturday 1st February. We were not aware that the Greswolde is in the same group as the Kings Arms in Knowle and the Drum and Monkey in Dorridge. We had our Christmas lunch at the Kings Arms in 2023. We go to the Drum regularly and find it very good. On this occasion we had the celebration menu of which the starters were reasonable and the puddings OK but not what my wife had ordered. My main event - roast beef rump - tasted OK, although the amount of meat was very sparse and was cold. But my wife who had the grilled sea bass said it was the very worst meal she had ever had anywhere. The very small amount of fish was overcooked to the extent that it was stuck to the skin of the fish and almost impossible to remove. To top it all off, at the end of the meal when the waitress came to clear away she piled the used plates from the two diners either side of me on to my used plate so I had a pile of five used plates in a stack in front of me before she removed them. I couldn't help thinking some training was necessary. You may well say we should have complained at the time and had we been there on our own we certainly would have done but, as I am sure you will be aware, it is more difficult when it is a party booking I should add that we are not 'professional complainers' and do not expect perfection but at the £30.00 a head I believe we should have had a much more pleasant experience.

Fantastic approach onnthe phjbe by staff member and very welcoming and friendly

Lovely Pub, brilliant staff gorgeous food and good value for money

I stayed at the Greswolde Arms, as I do every 6-8 weeks, because it is a convenient base for visiting my elderly father who lives in a local care home. I like it because it is clean and comfortable, I feel safe there and the breakfasts are excellent.

We stay every year while attending a trade fair and always have the same room. Always clean but the tap has been loose for at least 3 years! The service is always excellent,Hayden is a star. Max and Faith served us in the restaurant tonight and were lovely. Service spot on. Will be returning next year. Will check the tap 😂

I stayed at the Greswolde Arms, as I do every 6-8 weeks, because it is a convenient base for visiting my elderly father who lives in a local care home. I like it because it is clean and comfortable, I feel safe there and the breakfasts are excellent.

First time staying at the hotel, big thank you to Hayden and Sam for making our stay even better. Plus all Staff were really welcoming, will definitely be returning back and recommending to others.

Served by Bruna who was very attentive. Chicken strips could have been a little warmer.

Service was awful , staff didn’t look they wanted to be there , stood at the bar for ages to wait to be served a drink with no one else even stood at the bar. Staff all walking around like they didn’t know what they were doing. Food was luke warm , dry and tasteless. Don’t waste your money

Enjoyed a Sunday roast. Service good.

Have to say been here many times and always hoped for better each time. BUT...today we dropped in for a coffee and a soft drink. The lady behind the counter was exceptional. Lee and his team going in the right direction. Even had a holla of a thank you as we left. Appreciated 🙏🏻. Good luck guys, keep it up.

as usual the food was very good, always very welcoming. I was not staying at the hotel

Had a lovely meal and great service

I went with my family and have a lovely meal the food was great and the staff were lovely

Izzy is the best. So attentive and great service. Couldn’t recommend her more!

Very good service and food was excellent.

Brilliant meal out for me and my daughters. Great service and lovely atmosphere!

Me and my partner stayed for two nights. We had a very pleasant stay and the staff were very helpful thank you.

Lovely and lovely staff friendly great service very helpful with gluten free options ... Runa that served us at knowle was helpful . Our only thing was both meals were only like warm .. some sections were cold..we didn't complain though

Went for Sunday lunch today 12/1/25 the food was so lovely , the only complaint is that the waiter spilt my partners soup all over my new jacket that was on the chair , he was very sorry and it was an accident he got some paper towels to wipe it, I was more annoyed by the attitude of the lady that must have been in charge she didn’t offer anything for the inconvenience , and when we got up to leave eventually , she never even apologised to me , I think she needs some customer service training 🤔

We chose a chef & brewer as I'd received a special offer email. Unfortunately the staff knew nothing about the special offer and the code when scanned didn't provide the discount advertised on the email. We decided to continue with the food order we'd placed. The lamb shank cottage pie was tasty. The squash parcel was OK, it was a pie rather than a parcel and the hasselback potatoes were more like a sliced boiled potato, but it was still an OK meal. The staff were helpful and friendly and the pub was clean and welcoming. We would return.

The Greswolde is faultless. Great rooms at reasonable rates, great staff and super food and bar. Stayed here extensively over the last few months and every visit is perfect from the personal note in your room on arrival to the well stocked bar. Highly recommended.

Food was amazing. Staff were amazing. Atmosphere was lovely. From a fellow Greene king employee it was absolutely lovely in there. Would 10000% recommend.

Hotel and room was clean and very well designed (hairdryer could be used with mirror accessible at the same time. The receptionist was great; friendly and informative upon arrival. The restaurant was clean, good selection of food and service was good

Very comfortable and cosy room, delicious dinner at a very good price.

Certainly better than when I last reviewed it a couple of years ago. Food is way better, especially the breakfasts and the rooms are spacious and comfortable, accessing some of them does require a route march and some staircases. The three cask ales served at the bar were grim when I was last here about a month ago, one had obviously finished, stank of vinegar but the bar staff were still serving it, the second was offered and that had gone too, so I opted for the final one only to be told, despite there being a pump clip attached, that it "wasn't on". Breakfast seemed a bit hit and miss, there were only 5 or 6 in the dining room and I only wanted bacon, fried, egg, mushrooms and toast which I waited ten minutes to order and then 15 minutes to arrive. All in all a reasonable experience which was £135 for one night's stay which did include the breakfast.

Went for lunch with my friend and nephew was welcomed in to the bar area by Lee who was very helpful and pleasant, We then got served by Haydn who came over very friendly and helpful and also checked on us during are meal.will definitely be going back, clean and tidy pub.

Was greeted by Haydn who was very polite, was served by Bruna who was very curious and polite , food was delicious, well worth the visit .Even the manager Lee acknowledged us with a polite hello how are you.

We was greeted by Haydn who shows us to our table was a very pleasant young man. Helped me to get a high chair for my nephew, and was quick to make us feel welcome,. Food was delicious and quick service by Bruna! Thank you for lovely afternoon we will be back. ☺️

Lovely food, Haydn , Lee and Bruna made our visit very pleasurable, lovely food. Great atmosphere, delightful , well worth the visit 😀

Popped in for a coffee and ended up having lunch great choice good size portions nice atmosphere

Lovely meal with great service on a busy night from Bruno, Max, and Faith. We will definitely be back for more!

We had a great Sunday roast, and received amazing service from Faith, Max and Adam. They were all very attentive and made our experience very enjoyable!

Went for birthday meal staff are all very welcoming and attentive food was fresh and piping hot all had fish chips one had scampi with it all very enjoyable will definitely be bsck

Great atmosphere, friendly staff, but very expensive we thought, food was delicious though

Lovely lunch with friends. Atmosphere was really relaxed. Resturant was really busy but that didn't effect our lunch. Service was excellent. Our waiter was really friendly but not over the top. And the food was delicious. We all enjoyed our meals the flavours were amazing.we will Definitely be back.

Bruna and Adam gave me a good service on Tuesday, and the meal was lovely

It was a difficult stay for me, the room was quite small but clean and functional. The Pub was well appointed and the food excellent. What spoiled it for me was the frostiness of the staff not overtly aggressive just a sense that customers would get service but just enough; no one went that extra bit further with a smile or a quip maybe they were just too busy. To cap it off someone used our room to buy some drinks. We let it ride it was only two drinks but it just added to the bitter atmosphere, a shame as we had great company. So beware residents.

Back here again and Fab service as always. Family and kids thoroughly enjoyed. Bruna and Sammantha were great. If it couldn't get better it's dogs friendly, Mr Peanut loved it and he enjoyed my sausage!

I came in for a meal with my family on the weekend and we were served by Bruna, she was so accommodating and friendly throughout our meal, which made the evening thoroughly enjoyable! Thank you again, we will be coming back

Vine aquí por la comida y también habría dicho que era excepcional! Comida encantadora, ambiente agradable y un gran servicio (especialmente de Bruna, que era nuestra camarera y nos consiguió todo lo necesario y nos hizo sentir muy bienvenidos) ¡Definatley volverá! ¡Muchas gracias!

Lunchtime meal, lovely food and great service from Benna and Adam

Ameal fit 10 people. Very good. Excellent service

Lugar encantador con un ambiente encantador. Me pareció muy acogedor y excelente comida. El servicio fue brillante y rápido. Definitivamente volveré de nuevo

Wouldn't suit people with mobility issues, lots of stairs. Smell of dog/smoking in my room.

My sister and I went for a Sunday meal and it was very nice

Excellent food. Staff very helpful although service was just a little bit slow. Would recommend and return again.

Delicious food, great service, relaxed atmosphere. Spacious restaurant, perfection to have round tables. Service friendly and attentive, food was good quality, brought out on hot plates. Good wine list. It felt like a treat, we’ll be going back again!

Me and my family came here for a meal to celebrate my son’s 2nd birthday and none of us knew what to expect as we’d never been. It was amazing! We all loved the food and some of us struggled to decide as it sounded amazing. The service was amazing as well, Gia was so lovely and made sure our table had everything we needed. We will definitely be returning. Thank you 😊

Came here for lunch with family. Chose it as it was dog friendly, had a car park for the campervan and had good choice of gluten-free options. We loved that they had a doggy station, with blankets and treats and water bowl for the dogs, just inside the entrance. There was a good choice of food overall and we all enjoyed what we ate. The only negative was that they seemed to be very short-staffed, with the staff that were on duty working hard to serve as fast as they could, but they could only do so much - and this was with it being fairly quiet. We would come back if visiting the area again due to it being dog friendly, having a car park i can park the campervan in and a good choice of gluten free food to eat.

A wonderful stay with spacious rooms and good food - loved the salmon wellington and we were looked after very well by Samantha and Faye.

Stayed here on Sunday 6th October as visiting my daughter and her partner. Our room was nice , no complaints there. But we decided to have our evening meal there as it seemed quite quiet, what a mistake that was, my husband had the roast beef which he couldn’t even cut with a knife and the vegetables looked like they had been flattened. I had chicken strips which were cold and chewy and a portion of chips which were again cold and not very pleasant. We would stay here again but would definitely be looking to eat elsewhere.

Hi, we just stayed for 2 nights checking out 30/09/24. I tried to call but didn't get through, my son left his stuffed toy rabbit in room 1, has anyone found it please and if so could I arrange to have him returned?

Very good service, excellent food and courteous staff.

I had a frustrating experience at The Greswolde Arms in Solihull that I feel compelled to share. My husband parked in their car park for a lunch visit, unaware that payment was required. A couple of weeks later, I received a £100 parking charge notice (reduced to £60 if paid within 14 days). Before appealing, I discovered that if the car was parked for less than 2 hours, the Greswolde Arms would reimburse the charge. While my husband technically should have paid, we would have received a refund anyway. I assumed they would accept this as a gesture of goodwill, but I was wrong. For 28 days, I anxiously checked my email and mail, expecting a response. When I finally received a letter demanding the full £100, I was shocked, having assumed my appeal was accepted due to the lack of communication. I sent a letter explaining my situation, but their response stated they had emailed the appeal decision within the 28 days. Despite thoroughly searching my inbox, I couldn’t find that email. I even requested proof of it, but they didn’t reply. Then I was contacted by Debt Recovery Plus for £170! I called them to explain the situation, and they provided proof that the email was sent. However, despite being tech-savvy, I couldn’t locate it anywhere, not even in my trash or spam folders. Eventually, I found it on my email client’s website, but it raises a serious question: why wasn’t the appeal response forwarded to me? Emails can go astray, and it feels like this is exactly what they were counting on. Instead of a manageable £60 bill, we now face a tripled amount. This experience has left a sour taste, and I believe it’s unethical for The Greswolde Arms not to clearly inform their customers about the paid parking policy. I shouldn't have to pay for parking at a pub where I'm paying for a lunch. I hope this review prompts the pub to reconsider their communication practices regarding parking to prevent future patrons from facing similar frustrations.

Went for an evening meal, paid partly with Tesco clubcard vouchers. Lovely staff, always deal with these vouchers respectfully - some places make you feel awkward using them, but not here. Food is posh pub grub, our meals were presented and flavorsome. Took our 11 year old granddaughter. She eats very slowly but staff very understanding about that. Lovely decor inside, relaxing atmosphere. Car park close to the hotel and free if a customer, just put number plate in on arrival. Have been to Greswolde Arms Hotel before and will definitely go again.

Michelle was very attentive and helpful.

Had a lovely meal with my kids, who somehow demolished rather large portions! Excellent service from the delightful Sam.

We were served by Adam and Beth today with smiles. Thank you for the great service. Food was tasty, thank you to the kitchen team at Greswolde Arms.

Nice atmosphere in the main lounge to relax and have a delicious cup of coffee at a very reasonable price, served by pleasant, friendly staff. Our group meet here on a monthly basis to catch up and always find it a pleasant experience.

Great value local hotel Gaston pub Quiet Room Great bed Big Towels Very clean Breakfast on point and Samantha a delight to be cared for so early in your day I’ll be back AS

Service and food was very good. Would recommend to friends and family.. the lunch time meal was more than adequate. Didn't feel rushed like some places.

Friendly helpful Staff and a great atmosphere, Meal was Very tasty and just the right portion sizes for a light lunch. 😁

Lovely place. Came for a meal with family and not local to the area. Was served by Izzy and Adam, who were both lovely and helped really well. Food was great and nice choice of drinks. Would come again if local :) Sunday 28/07/24

Here for a family meal. Served by Izzy and Adam, who were both extremely helpful. Many thanks for the extra crackling with my roast pork , it was lush!! All our meals were really tasty. Thank you very much

Great place for overnight stay.

Had lunch here. The fish and chips were very good, as were the desserts - chocolate fondant and caramel sundae. Service was good and Ella and San were great. Would recommend for a leisurely lunch.

Decided to try the Greswold Arms for a meal today. NEVER AGAIN! The place was very quiet so can't blame the poor service and quality of the food on pressures of the day. The sea bass was very poor in quality and portion size for £17.99. My friends meal was also sub standard. The whole experience was very very disappointing to say the least and the customer service was very poor. Definitely won't be back and would not recommend to any of my friends and family.

Came for lunch with family was good nice location, big car park and food was nice. We had a baby with us and there was high chairs available with outdoor seating. Which on a nice day is 👌🏼

Restaurant food really poor, service average. Not again for me.

Excellent menu with lovely food as well as very good staff services too.