Greggs - Victoria Centre in Nottingham

Served me a sausage roll of the floor, I was too flabbergasted to say anything so I called them while I walked away, to be told that none of there staff would do that, I'm not the one to cause a big deal over a £1.20 sausage roll but that was my breakfast and lunch. I would've just appreciated some honesty and maybe ask the staff who I mentioned served me instead of being in straight denial and defensive right of the bat....I'm hungry :(

Went on Sunday evening, checked and apparently only takes 10 mins for a pizza box so went in 20 mins before shut and the lady couldn't be bothered and made an excuse saying we could only have the (cold) pepperoni thats out and they've turned oven off...they don't close for another 20 so more than enough time to turn it on...I doubt they leave 5.30 and get paid for clean up time. Worker was being lazy most the staff there r lovely but not the girl on the till closing Sunday

I call in at greggs Victoria centre most days on my way to work and I have to say thank you! The staff are amazing! Especially Morgan who always has my latte ready for me before I even get served! She is a star 🤩

Always a pleasure coming here as a Vic Centre Retail employee accommodating staff lovely smiles and some even know your order before you even get to the front of the counter !! That’s amazing customer service !!! Keep up this amazing work !!

The blonde lady that was serving me my steak bake coughed on my food then proceeded to look me in the eye then gave me the bake. I put the bake in the bin as soon as I left. :)

Went into Greggs today Victoria Centre Nottingham..Everything was ok just the guy serving me had forgotten his manners ! No please or Thank you. I think you should really tell staff to remember their manners . It costs nothing at all

I am a regular customer at Greggs but today I had a very unpleasant experience with one of your staffs. My boyfriend and I were craving the spicy Mexican chicken pizza. There are 5 Greggs near our place and we couldn’t find it at any of those 5 places. On top of that the worst experiences was when I visited the Greggs store at Victoria centre Nottingham. First of all, that pizza wasnt available. I was really disheartened and just sat down on their table to decide whether to take a mocha and a bake instead. Just then a staff, a middle aged woman, working there shouted at us “Our store is closing in the next five minutes. Also if you are not ordering anything you cant just sit there!” Let me tell you it was 7.15pm and store was supposed to close at 7.30pm which is 15 minutes later and not 5 minutes. I didn’t say anything at the time, and we left. We didn’t order as we were extremely disappointed by the tone in which the staff spoke to us. I couldn’t find any reasonable explanation for such behaviour. I did saw a group sitting inside just after 5 mins when I passed by. What should I think of this? Possibly discriminatory? Perhaps. This isn’t what I would expect from Greggs, and I believe this kind of staff conduct damages Greggs’ reputation.

You know exactly what you are going to get. Decent coffee for half the price of the ridiculously pretentious high street merchants.

It's Greggs, what's not to love!

Guy behind the counter couldn’t understand English. Didn’t know what “low fat latte” is. I had to repeat myself 3-4 times, he still kept asking what it was! ☕️ finally I just said I’d take whatever. It tasted horrid too. How did they hire him?

Love this shop and Morgan is absolutely stunning 🥰

Food was cold I was disappointed

Shut 15 mins early unacceptable I wanted a steak bake , forced to have McDonald’s instead🥲

Sausage 🌭 rolls what more do you want?

Love Greggs, their tea is the best ,the prices are reasonable and good quantity

Best greggs in Nottingham in our view You can't fault their staff they are absolutely brilliant very friendly too.... especially Toni , & Laura & Sally & everyone else who works their ..Including Emily ..Gers a little busy at lunch times though .. Its quieter in the later afternoon though..After 4 pm .Always a bright & welcoming place & lovely & clean too.

This greggs is always very pleasant in the morning, sometimes a bit of a line to wait in. The service is always great and efficient getting your pre work breakfast and coffee is very easy!

Fantastic staff and delicious produce, although gets extremely busy at lunchtime so avoid this time if you are avoiding crowds.

Is there actually any need to slap that much butter onto the baguette it’s actually a joke more butter then bread mate sort it out rest was banging tho x

The rolls are so juicy! But the chicken bake doesnt have much chicken as before

Ordered two cheese and onion and one vegan sausage roll which was great and also the customer service is great .

My twin brother Stephen and I headed to Greggs in the Victoria Centre on a roasting hot Thursday morning to indulge ourselves in their sausage rolls. This Greggs is superb, it's modern, light and airy interior, a glass fronted serving bar showcasing all the goodies on offer, we knew what we were getting, a 4 pack of sausage rolls for £3 ,great value for money, service was quick, staff really pleasant and the sausage rolls absolutely delicious 😋, couldn't fault anything about our visit to this Greggs outlet in Victoria Centre.

Over priced...over crowded, minimum choice, terrible layout....I am confused why people go here.

Friendly people who work their..Makes our day when ever we go into buy a latte .. With a pleasant atmosphere

Rude staff, talking about how they trick someone into believing that they can't offer room temperature water, when requested by customer. Disgusted to hear how they are referring to customers. For sure, I'll avoid this place in the future.

Amazing customer service, although I had to wait for 2x cheese pasty the lady at the desk offered me a free hot drink. That shows their customer service, I am very picky but honesty all I can say is good things about there store. Well done guys! Thank you x

Fast efficient service what more could you want at 8.30 in a morning....

Food are not kept warm cold sausage rolls n pasties. Staff Not helpful and rushing customers

Best breakfast deal out there, coffee and breakfast cob ...delicious

Good food , quick service 😋👍 But I wasn't met with smile today ☹️if I was I would have given the full five stars ⭐⭐⭐⭐⭐

Good selection and friendly staff

As Gregg's go everything was still hot and I like there potato wedges staff behind the counter was friendly thank you

Standard Greggs. Great sausage rolls. The Festive bake is amazing !

Very quick service from very polite staff.

Great for a quick snack on the go.

Staff friendly and good hygiene

Always buy my sandwiches and pastries from here, Very reasonably priced.

Great cup of tea, great bacon cob

Best food , donuts are absolutely amazing

Always like greggs staff were very nice.

Not much choice of sandwiches, rolls etc

Good all rounder handy for bus routes opens at 7am

Closed up course not get a lot of items has you couldn't normally

Regular customer, ordered and prepared food for me. Card wouldnt work. THEY WOULD NOT GIVE ME MY DRINK FREE OF CHARGE OR LET ME PAY THEM LATER. Terrible

Wedges go down a treat with BBQ Sauce

How can people walk past and not order? Such a wonderful place with food that will explode your tastebuds! Bit too much calories though, but it's good. Nice for a treat. The three-cheese pizza is nice.

Love the breakfast menu, the steak bake, the seasonal festive bake & the iced donuts 😊

Friendly staff and clean premises. Can't go in with my scooter though, as it's always very crowded.

Good quality food at a reasonable price

Its ok. Getting a bit pricey and the food is not as good as before

Greggs sausage rolls and steak bakes are the best!!

Great service from Laura always smiling clean shop always well stocked

Great place to something on the go. You can even take time out from your busy week and sit it and enjoy your sandwiches and drinks while watching people going by

Like any Gregg's, it's a bit busy. But as always the cheese & onion pasty is one of the best. Luckily this time it was hot, as it should be. There are times when it's been on the shelf for a while and it's cold and not so tasty.

Me encanta lo cálidos que eran los rollos de salchicha aquí. ! ! ! Era un día helado pero nada mejor que un café y un buen rollo de salchichas a la moda

As ever good hot food reasonably priced

Sausage rolls are fab from here x

Gregg. Well you know what you are getting, but the staff were great.

Food on the go greggs is the place fresh every day

The morning of 18th November (date to hopefully help out other greggs staff IF they want to discover who this rude woman was) - The food was good (I only get pepperoni pizza) but whoever the dark haired female manager was is useless. I tried to pay with a £20 note which i just got from a cash machine, however she thought it was counterfeit because there was some blue clothing dye on it, even though she had already tested it with her blue light tool and it came up fine and nothing was out of the usual. I took it to the bank and they confirmed it was sound legal tender. While her colleague served me and I payed with another £20 note (2 20 pound notes were the ONLY money I had on me so she nearly lost a sale there) she proceeded to stand behind the other Gregg's worker and give me the dirtiest looks I have ever seen. Not impressed with the customer service, she didnt say a single word to me, but just angrily complained to her colleague about it INFRONT of me. I wont be coming to the Victoria centre greggs again if I see her in there and I suggest she is spoken to about her customer service, or she is in the wrong field of work.

Everyone at some point has had a Greg's it's easy and convenient when your out and about to grab a snack of some sort hot or cold

Not many places I can get a quick snack for my granddaughter, she loves the breakfast deal or the sausage rolls for lunch & i enjoy the coffee

Great food and coffee also good service

Downloaded the app so I just top up on that and use it to pay, also had a free coffe

Best sausage rolls in the country

Well the beget was dry no margarine in so not hqppy

En el concurrido centro comercial Victoria, este personal de Greggs se las arregla bien con el número constante de clientes, el fin de semana pasado no fue la excepción cuando una tienda cercana tenía una cola que salía por la puerta, buena comida de Greggs.

Friendly staff good breakfast, board marsh the best?,

Expensive. Charge you to sit in. Cheeky.

Very Good Value For Money Tasty As Well

Hot and cold food soft drinks cakes and drinks.

Friendly.clean,affordable.cant beat it

Lovely staff, polite and friendly, lovely food and always lots to choose from, clean and tidy which for me is important, Thank you Greggs, Victoria center

As always, good selection, good value and friendly service. Even when they're are ques (as based in a shopping centre it can get quite busy) they don't take long as always a couple of people on the counter

I mean, the food is pretty much always cold no matter how fresh it seems, but it does the job when needing a vegan snack without it just being fruit or veg, and without it costing an arm and a leg to have it. Still, I'd much rather have it hot....

I ordered a margarita pizza and it had very less cheese on it and it was tasteless.

Friendly, quick and tasty. Great atmosphere.

Love Greg's, best place for baked goods, sausage rolls, pizza slices and my personal favourite, sausage, bean and cheese pastie. They have upgraded alot over the years I've been going. Great stuff.

It's always amazing to visit Greggs

I don't eat brown bread and most of the sandwiches are on brown bread otherwise i purchase more products from here

If you want a sausage roll or patty...you know where to go.

The vegan sausage rolls are nice but not consistency warm when served.

Because the place is always clean and they sell my son's favourite sausage rolls

Fresh and hot and good value for money

it alright the staff are nice but the sometime it cold and other time the food it very hot like volcano

Food is very greasy and never hot its always cold!!

Excellent service and price as always

Vegan sausage rolls rule!!! Well done Greggs

ok for sandwiches but think all pasties are too greasy. nip over to pound bakery and get some tips from them as their pasties are always nice and crisp and very little grease if any.

Very good service and staff helpful

love greggs sausage rolls filled baguettes.

OK staff more interested in each others weekend than the five customers waiting

This place was a life saver for me. I went shopping and as I was making my way back home, I started to feel ill and they let me sit in here for five minutes. Once I caught my breath, I did buy a meal deal and decided to rest there a little longer while I ate and drank. The staff were super nice and the food was quite delicious for an amazing price too.

Como estaba en el negocio recientemente y necesitaba obtener sustento para fines de medicación que llamé a este establecimiento de Greggs, debo admitir que encuentro que la calidad de la comida es tan buena, si no mejor que la de la mayoría de los otros puntos de venta de Greggs. Mercado en relación con la experiencia de pastel o pastel. Pero con el aumento de mi circunferencia, por así decirlo, a menudo tengo que abstenerme, al pasar por sus numerosos puntos de venta.

The vegan sausages rolls are phenomenal

Long queues at times but nice quick food

Good like always newer cahnge tasty

Disappointing NO VEGAN SAUSAGE ROLL SOLD OUT AGAIN COOK MORE PLEASE.

Unengaged team, very slow service due to team having a conversation between themselves , rude and unhappy

Everyone was polite order look a quick sec all good beside ques galore