Greggs Piccadilly in Manchester

Waiting time extremely long, I asked for 8 boneless wings they gave me 7! Happy but annoyed.

Food was nice. However a 30 minute wait for food. The place is just a huge waiting room for people standing around waiting for food.

Amira and Aqsa have the best customer service!!

Nowhere to sit and eat. Basically take away only. Don’t bother

Had the habenero and mango chicken wings with lemon fries, The habernero chicken wings are initially not spicy but as you eat them it builds up, the chicken wings are quality as are the fries but at almost £11, expensive. The timing to Wingstop is important as it can get very busy. These wings are better than Nandos.

I don’t know I just feel like it’s so average , all that hype for nothing

Wings dry not even crispy tell they are deep fried obviously not long enough with no crispy skin. Need to be put on a grill to get char on them bring out the flavour more

I am a healthcare worker who frequents this Wingstop branch quite a bit. To begin with we didn't know about the NHS discount because there's no signposting towards that (I moved to the UK recently for context). When I mentioned that I am an NHS employee and showed a picture of my card (that very clearly has a photo of me and all the details) they said we cannot give you a discount because we need a physical card for it. My only question (as someone who's always paid full price and doesn't really care about a discount particularly if it's insultingly conditional) is that, just because someone is an NHS employee and getting a meal at 10:00pm, why are they expected to go around town with their ID on display for a discount? There are numerous eateries in the city who are quite generous with their NHS discounts and take people's word for it, why fake generosity when you really are just another corporation putting on a show? People who work for the NHS are not beggars. They can pay and have paid full price for their meals. Probably better off without a discount if I'm being honest. Meanwhile service-wise, my entire order was wings with bones (when I ordered boneless wings) and I went all the way back from my home to return it simply because that's not what I paid for. At 10:45pm. They replaced the food and tried to cover up for the error by offering me extra food which I declined however they still gave me some churros and a drink. I got home at 11:30pm. This is not a rant, it's just one of my really terrible experiences with this branch in particular. I was surprised multiple times in the same visit.

Only been here twice - both times they somehow forgot about my order (they don't call your order no. and leave it to get cold for 20mins???)… On the second order they made some more and forgot AGAIN?? Fml... Food is decent (albeit V overpriced). Music is terrible and loud (think printworks). Staff just wandering around looking confused about life. There's so many of them too, not sure if I happened upon a school work experience day or something... Life is too short for this anyway, will never be returning.

The food was great the chicken was very good too. The only thing that dipped poorly was the communication of staff and the fact we couldn’t hear ourselves think. Me & my friend both asked for drinks yet they didn’t put it on the order (probably because they didn’t hear us order it because the music was so loud lol. The music was just grime and drill music playing the whole time English rap in other words and it was awful & EXTREMELY loud, me and my friend had to shout loud to one another the whole time. Good food. Just dive down the volume of your music by like 50% because it’s disgustingly loud it’s not a night club it’s a restaurant.

A popular choice for young people & teenagers, compared to restaurants that sell the same products, especially wings, it is considered one of the most successful restaurants. I ordered chicken tenders & fries with cheese, as shown in the pictures. The taste was good, but the food was quite oily.

no issues with food at , it didn’t take long to get to me. the food was warm and tasted exactly as i expected! thank u :)

Unfortunately, I did not find any justification for the crowding Much less than expected Too long wait half an hour?

HOUSTON WE HAVE A PROBLEM - I am writing this disgusted from my seat. I have been waiting 40 minutes and been brought half my order which I sent back because who wants fries by themselves and the rest if the order isn’t ready. They have rap music blasting out their speakers like it’s a nightclub I don’t know who has authorised this but it’s actually hurting our ear drums. This establishment needs to be closed and re organised because it seems like a shambles. And to add to this bizarre experience every seat available has a leak above your hair so nothing better than being dripped on while you wait 40+ minutes for food in a fast food restaurant. Worst experience- staff are rude! Front of house looked at me like I made her wait 40 mins when I asked to have my fries kept warm while the other food is still on its way like she wanted to drop my parcel off and move on. Definitely would not reccomend For the fact that we are dining in it’s going to turn into a sleepover by the time I receive my order! I want to be reimbursed for this terrible experience!!!!!!!!

I work for Wingstop myself and I gave my boyfriend the discount code to pickup our meal on his way back from work. I gave evidence of the fact that I work at Wingstop VIA the fourth app, staff discount and even my yapster. He has redeemed our discount at Piccadilly Gardens countless times before however suddenly the manager that was on FOH at 6pm 27/09/24 did not allow him to use the discount that was literally made for us to use for ourselves, family and friends. As an employee at this organisation, I find this quite unfair as in every other instance even at other Wingstop establishments- they have accepted the staff discount and rightfully so. It's a shame as every other interaction we have had with the workers and managers here have been lovely, however this was really annoying.

Set an hour aside to get your food because the waiting times are beyond a joke... Ill make another post when I try the food. If you dont see one Im probably still waiting

Wings were so good. The different spice levels are definitely a must try at their shop. Fries were also too good.

Had a takeaway from here. It was disappointing especially considering the price. The boneless chicken was soggy with no flavour apart from heat. The lack of flavour and unpleasant texture makes me think the chicken was frozen rather than fresh. The fries were of poor quality, again tasteless and not a great texture. I will not be ordering again.

Finally came here after so long of wanting too, prices are really good and portion sizes are also good for what you get but unfortunately I feel it's a bit overrated and unfortunately I've been on the toilet all night with the worst stomachache and so has my boyfriend and this is all we had to eat yesterday 😢

Got a delivery and didn’t disappoint. Lots of wing sauce options and was really tasty. Buffalo fillets were also very good. Would get again.

Never been here before, great chicken options. We had the boneless wings and tenders, they have a great range of sauces. Definitely give it a try if you are in the area.

WORST PLACE EVER! FOOD POISONING! Not left the toilet in 5 days. Do not eat here! VILE VILE VILE. Contacted them several times regarding this and no response either. Don’t use.

The food is good. The service is lovely. But does the music need to be so loud that the woman at the counter need to practically yell at each other to be heard?

Food was amazing probably the best wings I’ve ever had but the toilet wasn’t accessible until I asked a member of staff kind of ridiculous if you ask me

The best experience i ever have in wing stop, the food is very tasty & fresh❤️❤️ loved it & this will be now my permanent going place❤️

Am not gonna sound rude or be offensive but I wanted 45+ mins for one order it was the ranch buffalo fries and they gave me and random order and it was the wrong order and it was not filled to the top there were barley and cooked fries but I won’t come agine but I might in the future and I won’t blame them they were a bit busy but there were some workers who were at the front desk it was around 5 or 6 people just talking laughing and they were some of them making hand shakes but am not being rude but I will come back

Slow service, waited 20 mins to be served and after noticing others were who sat down after me were being served before me I had to call out to the waitress to ask where my food was, after a dirty look she went and got it got me. As food the portion sizes are small for the price, it was literally chicken nuggets coated in sauce. Wont bother again.

The food is very tasty but the music was loud and disrupting

Great place would definitely recommend

Highly overrated,the wings and boneless bites small portion just topped with th sauce you want and a few chips the drinks machine discussing not even fizzy with taste like damp honestly please don't waste your money and your day go somewhere better like fortune cookies or Philadelphia chicken much better for taste and value for money 💰

I actually hated the lemon paper and the Parmesan, but I loved everything else . Super chill atmosphere love it !

The mango scotch bonnet boneless wings are crazy hot, but addictive. The Voodoo fries are epic!! Warning.. You’ll crave it constantly!!!

Took my girl for her birthday 10 out of 10 all round delicious thank you wing stop 😍

Amazing place when you are looking for quality food as wings special thanks to Mr Joel for his hospitality and great services

The food was great and recommend to everyone the service and atmosphere was great too and the employees are so nice especially Joel

30 minutes for chicken !!! Chicken . Absolute joke this location . Nothing fast about it

Delicious chicken wings Friendly staff

Expect to wait for an hour if you’re getting take away. The kitchen priorities delivery over any in store orders.

The food is fine but the service is some of the worst I've experienced, be sure to block out 3-5 business days while you wait for your order

A little too busy for me...but yet again amazing wings.

Food was great. Fresh chicken, piping hot cajun fries, fizz in drinks. Only thing, food wise, was the original flavoured boneless bites were stone cold because of the sauce. Service was a huge miss: 3 people gathered by the counter: a boy, blonde haired girl and a brunette, all on their phones. Visible to guests. Blonde girl was eye rolling and yawning by the drinks station while there were tables to be cleaned and floor/ benches weren’t clean. Manager on the till was really friendly, smiling and warm. Would happily return for the food itself but service needs a huge step up! Enthusiasm at the very least from everybody who works dining areas.

Great atmosphere friendly people and good food

Food took min half an hour and wasn’t warm. Wings were small and subpar

Food was amazing, and came quick. Will always return with friends

Food was tasty, filling , will definitely come back.

Got the worst food poisoning i have ever had in my life...put in a complaint and wingstop did nothing at all...disgusting service NEVER EVER going back there

Considering this place "specializes" in wings, they are the worst i have had, more meat on a pigeons foot. Will never go back and be ripped off again.

Wings were so good!! Scoring of 1 because late with the order 30 minutes wait time. Chips came out cold. How you get that wrong. For the price you charge for them. Noticed people were very patient that's why you get away with fries coming out cold.

A cool spot after a day of sightseeing and splendour in lovely Manchester. The spicey toppings with quality chicken baked in batter that isn't overbearing was delicious, and then all that's needed is a sweaty cold drink, to bear the heat at the back - a little cool air would go a long way - and then, the hazy summer heat of the mid-afternoon hustle and bustle fades into the background, where the topless tramps and the dapper ones mingle amongst themselves, everything in motion. Big up Manny!.

Good service- didn’t enjoy the chicken as much as I thought I would - the atomic was spicy & tangy while the original was only tangy! The Brazilian citrus pepper was the best from the three flavors we had.

Zainab served me and she was very helpful, giving great recommendations, was great service ! would definitely come again and i hope she serves me!

I really really appreciate the customer service as Aatiqa was very helpful and the food was amazing as always. XOXO

really really long wait but the workers r all great and service was perfect ! orders are taken fast so the wait is as short as possible, only bad thing was my fries were stone cold by the time I got them like they were just sat out for half an hour. korean q sauce is tasty I rec

This was a-mazing. I went with my kids and got a refill for free and that was so nice.

Cold food, chips tasted raw, forgot both drinks in the order, unhelpful staff

Just overall a great experience the manager Caroline was so attentive and nice very welcoming environment would definitely recommend

pretty good overall, had to pay extra for sauce though which was a bit annoying but staff were great and helpful.

Wingstop I love you with my entire life. If you were a person I would marry you. Never change my love

Very quick service, chicken was beautiful and the fries were lovely! Would definitely come back!

Great customer service very efficient, crispy chicken, everything hot, perfect! 🔥

This was my first time visiting and I had a very positive experience. Staff were friendly and helpful. It was busy but we received our food quick and the food was very good. We ordered garlic parmesan n lemon pepper wings and mango habanero boneless pieces. All were so flavorful and delicious. Affordable prices, excellent service and a range of delicious food options. Definitely recommend and I will for sure be coming back!

The Egyptian cashier has very bad dealings with customers

Good food, fast service and friendly staff

Fast and easy food very nice workers and good customer service

Good food, reasonable price, will feel full after eating there.

So over hyped? 42 minutes for frying 8 pieces? Had to miss 2 trains for one order👍🏻

I came from Birmingham to visit Manchester and came to this nice food place, Tasty food, Good music and great atmosphere with amazing staff. Special thanks to Muhammed & Rasha

Nice one. Food is nice. Lots of flavours to try from. Hot sweet.

Their food is fantastic, been there a couple of times :)! Received a birthday voucher for free churros which was lovely of them. I walked up there to redeem it only for them to tell me it was a system error. It’s not like it was expired or anything cause I went there on the exact day I got the email.

So ridiculously slow, disorganised and frustrating... Food under heat lamps for over twenty minutes and waiting to go out to customers but staff are more interested in chatting to each other or looking at their phones. Food obviously arrived cold. Whoever runs this place should seriously pay a visit and sort their staff out 😡

Love Wingstop.. cant beat the mango habenero!! 🫡

Lovely place with very hot wings. I enjoyed my meal. Thanks.

I The experience was exceptional. The highlight of my visit was the outstanding service provided by Zara. Her professionalism, attentiveness, and warm demeanor truly enhanced my dining experience. Zara ensured that all my needs were met promptly and went above and beyond to make me feel welcome. The food was delicious, as always, but it was Zara's excellent customer service that stood out. I highly recommend Wingstop Piccadilly, and I look forward to returning, especially with such stellar staff like Zara on hand.

I really recommend the store to everyone

Food :5/5 Service: 5/5 Atmosphere:5/5.. Lovely ambience and great food, and very hospitable staff

Food was fresh and very delicious everything was clean i will come back

I visit yesterday evening time I order full flavour fix and drink served by Danish food was fresh and hot definitely coming back love the taste

I went this morning first time but i love the wings stop

Great food, great vibe and super quick service

The food was so delicious I love this place i always go here for my lunch on This Asian Manager Danish is super friendly always happy to help with his knowledge its this place is the best

Spicy wings are they best, fresh and Scrumptious

Food is very delicious and tasty. Recommend to everyone 👍

Very delicious food. friendly staff. Kids friendly. Nice food for kids.Good prices .shop is always clean.

Really nice place to have quality food. I like the perfectly seasoned food. Atmosphere was very pleasant. I highly recommend this place to have great food.

I have visited wingstop piccadilly for the first time,I highly recommend this place as it has quality food, really nice atmosphere. Food was cooked nicely and was presented very well.

Had a great experience here, staff were so friendly. When making my order the server was so helpful. Would definitely recommend 👍🏾

Food was succulent, every bite teased me for more. Fries were fresh and crispy on the outeide, fluffy on the inside and the ranch dip was that exceellent i could drink it from the tub. would come again 😝😝.

Great experience, food came quickly and the staff were great. Shoutout to Raph he was serving me today. Will definitely be going again.

The food was amazing with good ambiance and helpful staff, will come back again.♥️♥️

BEWARE!!!!! Amazing food, loved how the hospitality and the chicken wingssss and the fries🤌🏼🤌🏼🤌🏼 Loved the chocolate milkshake. Can't get enough. Kudos to the team 🤍

the food was delicious and staff were friendly had great time there...

I love wingstop! The food is the best I have ever tasted, the staff are rly kind and the service is quick.

Ordered takeaway via deliveroo at 8:30pm, still no food an hour later. Contacted deliveroo who said they would contact the rider and the restaurant- the rider said he'd been waiting 45 minutes for the food order and we were informed that the restaurant were preparing our order still. 10pm still nothing, the rider left the restaurant and deliveroo cancelled our order. Absolutely appalling service, will not be going here again and we haven't even tried the food. Not really acceptable is it and when we tried to call the restaurant ourselves, no answer. Do not recommend.

Every thing was great, cashier was friendly and helpful, the food came soon and was delicious.

Food was amazing and crew very friendly

Natalie was so friendly and we were given free churros

Amazing employee Natalie gave great customer service. Food was on point too

food is great and decent for the price and the environment is very fun

Was great food, the atmosphere was nice, good music

Great experience and amazing service