Greggs in Liverpool

The staff in this busy Greggs store are always happy and friendly. I have been visiting most days with my work colleagues and have always felt a genuine warm and friendly atmosphere. A fantastic example of how a fast food / coffee shop should be run. Clean, professional and staff that care !!

Wrong food and cold and missing pastie?

Ordered 2 Porridge’s and received only one. Ordered 2 cappuccino’s and one was only half full. How difficult can it be to read an order and make sure the order is complete?

they don't even heat the product

they don't even heat the product

Good delivery and food hot on arrivsl

The food was fresh and delicious!

Always lovely food from here! Baked good always fresh and the breakfast barms are always hot and lovely when they arrive! Best location to order from 100% 😄

Lovely Food and great service the staff are wonderful aswell, Thank you for the Cookie

Great service from the staff. Server Natalie very helpful.

Great service from the staff. Server Natalie very helpful.

the service is soooooo bad，a waitress named Natalie is soooo rude，ignoring the customers inquiries serval times. apparently she got some angers that day，or she must be a racist

Coffee leaked everywhere half a cup missing, hash brown also missing

All of the hot food was cold I could only put my review in now because my phone died I am not happy one bit with this order

order didnt show up at all i waited 2 hours and still nothing

Really nice service and the food was hot

Great customer service! Delivered and prepared on time, and as always great food.

Came quick and they added an extra cookie for me too xx

Gorgeous, fresh food. Amazing staff!

I got a nice little extra, which was super kind of them! Thank you to the staff 😊

Everything warm/hot, received extra items at no extra cost due to not having one item which was very kind of them :) wonderful service as always! Thank you!!

Food was hot. Free cookie also which is appreciated:)

Food was all heated and hot on delivery Ordered at half 7 arrived just after 8am Would order again

Amazing food and great service!!

Greggs always deliver perfectly no matter the order. I love their food quality and affordable prices. They never forget parts of my order and they always pack my order carefully. Today they also gave me an extra cookie!

Hash browns hard and cold and sausage baguettes lukewarm warm

Driver said he was at restaurant and wasn’t I had to call them took so long getting here food was freezing no fault of the restaurant fault of the driver. I request the money back for sandwich and pasty both going in the bin

My mate Greg is a big fan of this Greggs… so much so, that he scribbled his graffiti tag on the shutters after it had closed. (For those that cannot decipher it, it says “I 💙 Festive Bakes” )

Lovely delivery driver great order

Food never shown up. Requested refund from Just eat. Really disappointed.

My order was ready at 12:10 and has not been picked up

Good came cold and was missing a chicken bake

Sue was the hangover cure our bridal party needed!! Her customer service was amazing! Nothing was too much!! Lovely lovely woman!!

It took more than an hour for a delivery guy to pick up my order, so I was starving and I went to collect it myself. I'd like a refund for the delivery I paid for please.

Hi did not receive the order even tho it says delivered called Greggs they don’t deal with it I gave no info about refund

Had the pepperoni pizza yesterday,it was hot and fresh,and two lattes later time to move along to let someone else to enjoy.

Waited about an hour from ordering to receiving, food was ice cold

Food 3 ⭐ People 5 ⭐ overall 4 ⭐

Orders 6 hash browns only got 2 very upsetting 🤕

Greggs, the food is delicious. The staff are friendly and professional.

It's breakfast offers are very good value for money good choices nice produce

Food nice and hot, everything arrived, would recommend as always!! Thank you!❤️

On the move and need a quick bite to fill up? Greg's great value for a city location is perfect. Sadly on this occasion there was little choice so took what was on offer after been told there wasn't to be any choices replenished but then to our disappointment half way through our bait a member of staff started filling up the shelves! Never mind we win some we loose some 🤦

Food was fantastic, delivery driver was so polite and quick at delivering with a hello and a smile , will definatly re order again , everything ordered arrived with no problems Thank you from Kevin :)

Delicious food and great delivery.

Amazing service as always, food hot and everything included xx would recommend!

Went in today and the 2 people on staff really took note of my dietary requirements and were really thoughtful and helpful I think they were called Ben and Anna, both are a credit to this company and made my experience very positive, can’t wait to return and get another vegan bake they were baked to perfection 5/5 from me no brainer!!!

Desayuno rápido con productos de calidad

As described piping hot brilliant highly recommend

Really fast service, food arrived nice and hot and nothing was missing. Really friendly! Would recommend this Greggs :)

Staff are lovely. Enjoyed a large cappuccino. Plenty of seating around 4ish on Wednesday.

Fast service, everything included and food arrived hot :) thank you!

Really friendly helpful staff. Actually seemed to care about my vegetarian gluten-free plight. Thank you. The tomato soup was tasty too

Excellent everything arrived nice and hot . 👌

Thank you so much for the Greggs Delivery the food was great but the person on the bike went straight by me & didn't even apologise for going the wrong way.

My personal favourite shop, with affordable combos and desserts.

Hash browns missing bacon and sausage barm missing

Tea didn't come with sugar or milk as advertised in the photo

Thank you, especially for the extra mile you went this morning to secure my delivery :D

Not great service here, I asked what was in the festive bake and was told “it’s on the label”, I bent down to read the label (not easy as my cancer meds give me joint pain), and when I stood up and asked for a vegan sausage roll instead, the girl put the sale through, and made a coffee for another customer before giving me the sausage roll without acknowledging me at all, no please, no thank you, no eye contact, not going there again, I’ll stick with the one in the train station where the staff are always lovely.

Really nice as usual from greggs

THANK YOU SUE ITS AMAZING AND THE DELIVERY DRIVER!!!!

Food is always great but unfortunately missing items is still sadly a tendency.

Food was still red hot when we received it which was nice as this isn’t normally the case with delivery ! Delivery man was very friendly and polite

I went yesterday around 12:39 and a lady who served me way really rude I asked for a coffee I said can you put in my cup please and she spit in it and throw it at me I didn’t drink it you tell who want drink that.

proper got pricey now , never again used to be cheap and cheerful

The restaurant said they tried to contact me as they couldn’t fulfill my order . The food they sent wasn’t what we wanted and therefore was t eaten . They e told me to request a refund .

Coffee spilt everywhere open in transit

I visit this store alot and notice something that always annoys me. When buying a bacon or bacon, chicken and salad baguette, its always got butter clumped up to one side. No love when making the baguettes, they're rushed, so one mouthful will have too much butter or margarine, then the next none. I don't have this problem with the sandwiches. I will always go to greggs as I was raised eating it but my best experience of this place is getting my sandwich or baguette made in front of me. Love

Food was cold and burnt! Hot yum yum where rock hard hardly no icing on them and missing the dipping sauce. Ham & cheese baguette was more like something from pound bakery cheap everything food was disgusting never again

Donuts meant to come in a box. Someone put them in a pastie bag, so now the icing is stuck to the bag and non on the donut

Plenty of choices to choose from staff lets the place down

Our daily visit for lunch snacks,baguettes,with meal deal mega cup of tea,so fresh,at the best prices,what a suprise compared with London prices,we did greggs every day we were here. Staff were so helpfull,even though they were very busy.

In Liverpool from Essex, great service, great accent, great people, beautiful city.

First visit, bought tea for homeless guy outside. Sausage roll was hot. Store was clean and tidy especially hot drink area.

delivery guy was very patient when my phone wasn't getting the calls, I would tip if I had the facility. The food was delicious.

10/10 experience never had our items in stock so called us and ask for alternative options

Coffee was all over the bag the drive was not bothered all my food was soaked

Delivery driver was hilarious. Please give him a raise! 🤣🤣🤣🤣🤣

I didn’t receive the full order, I was missing one sausage and bean melt

One of the items was incorrect. So we had one unhappy customer

Sorry Gregg's can't comment on the restaurant and food quality as a food is always stone cold even though I've put notes on for the rider so they don't get lost all just eat riders get lost spend 15-minutes circling the backstreet's behind my house while the food is going cold it's a complete joke... I thought I would start using just eat again because it's more pico because of the electric bikes but when drivers get lost don't follow instructions and your food is Stone Cold soggy stuck to a paper bag and over half an hour late from when it set off there's not much point really I'll just have to use uber or something next time at least I've got a car and if they get lost it's not for long but very rarely they do sorry Greggs your food is nice but when it gets here it's soggy and cold

Finally managed to pack all my items with out missing any & actually delivered it to me this time. Well Done Gregg's :D haha

Didn't pack half the items I wanted & now have to get a refund which can be a nightmare.

Driver was on other side of city from restraunt when confirmed. Food n drink is cold

I didn’t get my food. I was waiting and looking around the area for ages

As I what the delivery guy it looks like restaurant called him back But even after going back Gregg's bold Street still miss something one streak bake my order was small how they can mess it up it beyond me . Well that it Gregg's messed up too much time . I won't be ordering Gregg's from just eat from now on . Let me be clear im not complaining about delivery guy it the restaurant staff who dropped the ball . Greggs food great but staff no so great . I ordered a few slides and box of donut and they still miss something . I may have gone on too long . But lately they keep missing something . 🤬🤬

Really nice and friendly staff.

Food came quickly, packaged well and still hot

Wrong order (items missing) and food was cold.

hot food was cold, cold drinks were warm. missing the regular mocha

Never delivered poor service!!!!!!

Food was freezing cold and with how it was packaged the topping from my pizza was stuck to the bag.

Food was cold when it got to me but the delivery wasnt even late

Food arrived stone cold. I ordered a sausage baguette that had no sausages on it. Very disappointed.

I was sent wrong donuts but still like them 😀

Food was on time, got everything I ordered thank you x

Hi. I didn’t receive an item of my order.

I ordered a hot cheese and ham baguette, when i recieved my order it was cold, and the cheese was not melted at all

I Only got 2 cakes when I was supposed to get 4