Greggs in Monmouthshire

Awful customer service. I was told to collect my order in 15mins. When I arrived to pay, I paid and waited a further 20mins until someone realised they'd forgotten to give me my order. No apology. I was simply assured the food would be warm. The prawn toast was soggy. Unhappy and delayed customer. Please remember to be polite and say sorry next time you make a mistake and consider the contents of the bag before assuring a customer that the food won't be affected.

First time ordered From here, the food is Absolutely beautiful! The lamb kebab and donner is hot and delicious. Also really good friendly service! Highly recommend this place.

Met up with friends - lovely quick service and meal as expected (witherspoons norm) very busy and all of us had to congregate round a small table as single people nursing a pint sat in booths!!! Major criticism was air conditioning blowing straight on us and freezing - all woke up with colds this morning

Ordered here tonight. Girlfriend hadn't in 4 years after a bad experience, but thought we'd give it a try again. Tonight was my first time. I'm just really annoyed at spending £25 on this. Chips were really flabby, Calzone simultaneously dry and incredibly greasy (despite having barely any cheese), and the cheese bites were really mushy and bland. Honestly the lowest quality food I've paid money for in a long time - maybe ever.

Decent takeaway. Good taste and portion size.