Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Opinions
I visited Greggs in Pontypool this morning of the 8 people queuing 3 people were not wearing masks, at no point did Greggs employees question this, they were just served. The wearing of masks is still mandatory in Wales in public places !!!!
Lorraine F . 2021-08-12
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This review is purely for greggs pontypool’s manager to see. I visited this morning and was served by Chris. His customer service skills were exceptional. He was the kindest, warmest, friendly person I have ever been served by. I only went in for a coffee and pastry and in the time it took for him to serve me my mood had been boosted considerably. I’ve never seen anyone so excellent at their role and I just wanted to say thank you to Chris for lifting my mood so much today. He deserves a raise!
Naomi . 2021-07-11
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Quick lunch wanted and only around the corner plus never too busy like others at lunch time. Plenty of selection. Friendly staff. Would recommend.
Kevin S . 2019-09-29
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248 Opinions
Waited 45 minutes for food and really wished we hadn’t bothered. My husband had mixed grill which is the photographs below. The black thing is supposedly steak, the mash was the consistency of rubber and the chicken was cold. Will NEVER eat here again
776 Opinions
Excellent service from Namh and bar staff polite and efficient. Excellent meals including the best gammon steak I've had in many a while. Congratulations to chefs Monty and Maria
57 Opinions
Enjoyed a lovely breakfast here this week. I’ve actually been a few times and it’s always been good. The service feels like whomever is hiring or training the staff, really wants them to care about their customers. Both of us enjoyed our eggs benedict and watermelon iced tea. The eggs were perfect and runny. Yum. We noticed that there is a happy hour with cocktails, so we might try that next time!
967 Opinions
I recently visited the Castle Y Bwch and had a fantastic experience and meal! The atmosphere is warm and inviting, with a cozy charm that made us feel right at home. The staff are attentive and friendly, going above and beyond to make sure we had everything we needed. The food was absolutely delicious! Every dish beautifully presented and bursting with flavour. You can tell the food was good quality, fresh and prepared there and then. We left with full stomachs and happy hearts and we cannot wait to come back again! Highly recommend for anyone looking for a lovely meal in a welcoming setting. Well done team Castle Y Bwch!