Greggs in Cheshire West and Chester

Love a Greggs! Vegan sausage rolls consistently excellent.

Popped in for take away coffee and sandwich, the floor and tables were disgusting, visited toilet, that again was filthy despite it being 9. 15am, it clearly had not been cleaned recently, they need to get their act together with this being a food outlet

What a disgusting place we ordered food as a birthday treat food was cold missing items no omlettes on anything that we paid for missing drinks disgusting how you send good out. Plus always get something wrong every time we order avoid here don't waste your money

The staff here are the best, considering how busy it is, can't be easy, You guys make my day work better

Always busy in the mornings. Not enough staff, no different to most stores, though. The staff are polite and friendly and work very hard to keep queues moving 😊

Excellent, value for money food as always. Good service too

Amazing service and cheerful, friendly staff at this Greggs on Greyhound Retail Park in Chester

Lazy staff always cancel disgusting complaint make online to Gregg's never a issue at any other Gregg's I went in there they had what I ordered ready but cancel my order happened at least 8 times in last 3 months

Greggs greyhound doesn't matter when I order 12 time till tea time on uber greggs always cancel saying haven't got items in stock i only order pasties and sausage rolls near have them so guessing they just don't want to do it management and higher should look into why their employees don't want to make the company money

Go for coffee most Sundays while shopping could do with cleaning the floor a bit more and tables

Much like any other Greg's. Good food and reasonable price.

Ok, no gluten free stuff. I'm not gluten intolerant

The place was dirty bins overflowing tea like dish water hot food mildly warm

We have visited here a couple of times and found the food to be ok.

Nice store and staff but the app says all food is out of stock when they actually have almost everything.

Visited here around late afternoon on 21.09.23 with my baby in my arms to grab something to eat on the school run (first thing I had eaten all day!) I ordered two things, but realised I had left my card in the car. The two women behind the counter allowed me to have these items for free, as it would have been too much of a faff to go back to the car with a flailing baby in the rain. I just want to say a huge thank you (sorry I didn't get their names) to these lovely employees. Your understanding and kindness made a very long and tiring day that bit better xx

In the mystical realm of Chester Greyhound Retail Park, I embarked on a quest of epic proportions armed with a YouTube high-five voucher treat. My noble steed (well, it was actually my trusty car) carried me to a place of culinary wonder known as Greggs, a sacred temple of pastries. With my voucher as my guide, I entered Greggs, determined to unlock the secrets of the vegan sausage roll. The cashier, sensing my quest, handed me the roll with the grace of a sword being unsheathed. I took my first bite, and my taste buds performed a standing ovation, sending applause echoes through my mouth that would put a rock concert to shame. Lol! Greggs itself was a bustling arena. But fear not, for parking provided free access. With a belly full of vegan delight, I emerged victorious, knowing I had discovered the holy grail of plant-based pastries. So, fellow food adventurer, take heed and venture forth to Chester Greyhound Retail Park, for within the hallowed halls of Greggs, you may just find your own taste bud epic. As if by the whims of a mischievous fairy, a video captured this grand adventure by The Evelyn Winters Adventure. Watch the full video on The Evelyn Winters Adventure channel!

Nice choice of food, very clean surroundings, pleasant staff, clean toilet,nice cup of tea and coffee at good prices.

10.45 no breakfast unless i want bacon which i do not! Staff rude! You serve breakfast until 11 so there should be breakfast until 11! I eat here every day on way to work, i could never imagine telling my customers i dont have something i sell because i cant be bothered. There was still a queue behind me! So how many people did you lose today? I think i will take my buisness else where as the staff in greyhound park act like they dont want to be there huffing and puffing when you ask for something, went to subway got just what i asked for and guess what they stop at 11 too!!! Guys take your buisness else where the staff couldnt give a dam in this greggs!!!! Absolutely disgusting customer service

Visited Greggs Chester retail park today. We were served by Tash, who is a very kind, helpful, attentive assistant. Nothing was too much trouble, and served with a smile. I would like Greggs to know what an asset they have in Tash, providing such excellent customer service. She is certainly employee of the month in my eyes. Keep up the good work. 👏👏🥇🥰

Very friendly Service, Was served by a man called Pete, he was very kind. My mum and I wanted pizza slices and he put fresh in the oven for us. Couldn't do enough for us. Would recommend 👌

This is not a one star review for the staff or the quality of food and drink, it's because lately they seem to have continuing issues with their payment systems. Nearly everytime you go in there they tell you the app isn't working today and sometimes even the payment system is down and it's cash only. If this happened once or twice you could understand but this is literally nearly everytime I go in (certainly for the app). Someone from IT needs to have a look at their existing systems as clearly something needs fixing!

An average Greggs. Nice and the food is baked perfectly

Come in here everyday without fail. Usually served by the girls which are always friendly and very good with me. Don’t know all their names but an Ellie or a Christine are super stars. I will write a good review on the other review portals because 1 star isn’t fair on them but I’m really annoyed this time. There is a lad there called Logan who tried to charge me £29.50 for 5 breakfast rolls. I told him that’s way too much, so he ended up charging me £22 which is still way too much. This isn’t the first time I’ve been over charged by him nor is it the first time he’s got my order wrong. I asked for two extra bacon and was charged for it, asked him twice is there two extra bacon on there and he said yes. Please get him off your tills or give him extended training. I now refuse to be served by him, I want to be charged correctly and my order to be correct. His attitude stinks too. Ellie and Christine express high level of customer service and are extremely welcoming so thank you for making my visits a pleasure.

Rude staff member! I was getting a drink out of the fridge cabinet only to be repeatedly shouted at by a young female staff member to move round 4/5 time she shouted whilst I was getting my drinks, so I put the drinks back and left. The staff member needs to learn some manners and customer service

18 November..come for my dinner today.. had abageet. IT HAD A HIR IN IT .WHY??? AND THE LAD WHO WAS THERE SHOULD NOT BE ALLOWED TO BE BEEHIND YOUR. COUNTER. HE HAS A VERY BAD ATTITUDE

Tea and a sausage roll every Friday before I go shopping

Called in for a breakfast sandwich. Served by Rosie who was very professional and friendly. Been in a few times before and the staff seemed like they didn't want to be there. It's nice to see someone with a friendly face and who looks like they enjoy their job. Keep it up Rosie it doesn't go unnoticed!

Best shop I’ve ever been too lovely staff and very clean amazing

It's Gregg's- what else is there to say!

Can't beat the breakfast items and coffee

Food perfect every time;tasty,staff polite clean environment good pricesv

One of the nicest Greggs I've been in 👍 sitting area, toilet and good customer service.

Nice sitting area and friendly staff, food is served fresh. Downside was the bathroom facilities were not a clean state. Could've done with a quick clean

Excellent food, staff were brilliant and kept nice and clean.

Good food great staff good coffee ☕

It's Gregg's, can't complain. Sometimes the foods cold but it's never bad. Just ask what's hot at that moment if you're fussed.

Very polite and professional staff. Place very clean. Food and drink great

Excellent service with value for your hard earned cash

Great place to stop during a day at the retail park. Stock can get low after lunch

Good coffee, good snacks and You can now sur inside!

I had a coffee from here and preferred it to Costa

Again excellent food and coffee top prices good staff

Driver too lazy to come the long way through as the short cut is closed off so my order got rejected!

It's a Greggs what's not to like.

Nice food but horrible staff who definitely need more customer service skills.

Great food as always. Very well run during COVID.

It is what it is ... from brekky through lunch to cake for tea time - the best

Love it here, the staff are really attentive, store is kept clean and the food is delicious!

Bought pot of grapes and they were mouldy given refund but granddaughter had eaten some before it was noticed stock rotation? Doesn't appear so

I have been to lots of greggs but this one has to be the worst for always running out... the food is spot on when you can get it

Right, overall, it’s Greggs, so you can’t really be disappointed but their meal deal policy makes zero sense. So a southern fried chicken baguette cold is £3, heated it’s also £3. A cold southern fried chicken baguette and coffee is on the meal deal so £3.15 BUT if you have a heated southern fried chicken baguette and coffee it’s not on the meal deal so it’s like £4.75. Tried to explain how I thought this was ridiculous to a member of staff, she couldn’t seem to see it from my point of view. I still go pretty much every day though, it is Greggs after all.

Chicken slice is the best still

Staff no very friendly coffee very small steak bake cold and no serviettes out !!

It's somewhere for a quick, reasonable snack while shopping. Also has a loo

As always, good value and good choice. Easy to park up with plenty of parking spaces available, also they serve the vegan sausage roll here.

Nice and friendly staff, good selection of food hot and cold. That pasties were warm but not much choice on offer of the pasties. The place was a little messy but that seems to be the case with most Gregg's.

Wanted to speak to gregg but he wasnt there had a pasty instead was not bad

I have been to lots of greggs but this one has to be the worst for always running out , when the tray comes out of the oven it only has 4 or 5 at a time on it , no good when your on a lunch break .

Don't think.you should have to pay to sit in??

Always a great service and the best sausage rolls I have ever tasted

Food was great and staff friendly

It's a Gregg's, does pretty good fresh sandwiches and the obvious warm baked goods

Terrible...no coffee no bacon no sausages...staff were very embarrassed.

Food was relatively nice and friendly service. Would go again for a quick easy lunch

Lovely range of tasty food and drink. Very friendly and helpful staff. Nice and clean, good hygiene rating

Nice bit more consistency needed.

Reasonably priced .. very clean and the cakes/pastries on display looked delicious and very well presented

Wow pure heaven , a place that serves exquisite foods of heavenly delights, guaranteed to bring your taste buds to orgasm, and introduce your sense of smell to appreciate the privileges of Gods… okay it's a Gregg… pastys , sausage rolls, crisps , poor selection of Sandwiches ect, handy for parking, eat in if you like, place can get messy at busy times… it is what it is… It"a Greggs don't expect Gourmet food or valet parking

Being a tradesman it's brilliant, bacon butty and a cappuccino for £2.20 bobon

the food is standard Gregg's always pretty clean but there's only about 4 tables

Vegan sausage roll, try it, you won't regret it

Good food & coffee at reasonable price

Can't critise. Love the food, great prices and their donuts are the best.

Ah, you can't beat a gregs for a quick snack. Soup and steak bake plus 2 large sausage rolls . 5 pounds eating in . Very nice

Not as good as the one in Newtown Powys should have complained

Southern fried chicken baguette mmmmm

Love pasties pies & cakes very good friendly staff

Too many Russians spolit the hotel and food cold not good

I have visited Greggs many times, usually for a bacon and sausage baguette and hot drink. It's great value at £3 before 11am. The staff are always nice and friendly. I would definitely recommend it.

Always nice sandwiches but I do wish they would sell sauces

Always have to wait for pastries not organised for busy periods

Top snack joint ,pasty and soup oh yes

Small seating area but nice food

Lots of alternatives to pastry products including lovely sandwiches and salads

Had a lovely ham salad roll and Capaccino well worth the money

Great value at Greggs. Sitting in now available.

Apart from the young lady who served me. The male worker obviously didn't want to be there working. He banged the tables around and made a big deal off emptying the bins . Not friendly at all.

Handy place to grab a snack whilst on the go, I've not tried the food in the seating area of the shop although it always looks busy, locally run business give them the support they deserve.

Very pleasant staff lovely caramel doughnuts and nice chicken or steak hot pies

Cold pasties Yet they have ovens

Good food, spotless shop,pleasant staff👌👌

Excellent quality and good staff. Always have a queue of people due to fine food. Prices quite good.

Value for money can't be beat decent food and great selection and as you can tell from other reviews I like "The Gregg's"

Good selection of sandwiches , sweets and savoury. They coffee there as well..