Based on 865 opinions finded in 1 websites
Based on 865 opinions finded in 1 websites
Nº 641 in 1330 in Cheshire West and Chester
Opinions
Cant complain about anything considering it was £50 on Valentine’s Day. Great value and breakfast was decent.
Ben Watkins . 2025-02-21
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Very disappointed as i left 2 bracelets on bedside table in room 67 have not got them back .
Sandra Ashcroft . 2025-02-19
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The room is outdated and smelly. The heating wasn't working. The staff are very kind and friendly
Ewa Tomalak . 2025-02-11
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Another Premier inn that has closed the pub that's usually attached to the hotel. extremely limited menu, and quite a wait to get a table. Hence low score.
lee jackson . 2025-02-04
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Stayed for 3 nights, room clean, comfy bedding. Staff are very friendly. Lots to do in chester. Would love to visit again.
chloe lousvet . 2025-02-03
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Really good premier inn, parking was free and there's quite a bit, rooms clean and tidy with usual bits inside. No lift, but that's mentioned on the booking page and no ac, but it's still nice and warm in winter. Great location, a sanisburys petrol station and supermarket within walking distance! Approx 10 mins drive into the centre.
Local Lloyd . 2025-01-30
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Room and the general hotel are a little dated, tv kept on glitching and flashing, the next door brewers fayre has closed down now you have a little area called the social to eat, no bar, only bottles in a fridge. Breakfast was fine and the staff were great but the evening meal options are terrible hence the fact i ordered food to be delivered, ie pizza's 😀. The premier inns seem to be all losing the eateries next door which is a shame, hopefully they will get things sorted, the menu for 1.
gaz warhurst . 2025-01-27
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Great service and friendly staff. This premier inn has it's own restaurant and I couldn't fault the food or the service for breakfast or evening meal. Definitely would stay again
Philip Clark . 2025-01-22
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Had a good couple of nights away here to explore the area. Close to the park n ride less than 10 mins walk. The zoo is about 10-15 min drive away. The hotel was comfy, clean, the staff were amazing and helpful. FREE Parking. Overall a pleasant stay. 👌👍
DAZ Ashton . 2024-12-17
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We usually choose to stay at Premier Inns because of the quality of the rooms and the reception staff. But today, we had a very rude waitress at breakfast who accused us of sitting at a table without her permission. We actually had been shown to our table by her colleague a minute earlier. She then made us feel most unwelcome while we had our meal. We only decided to have breakfast at the hotel as I had my elderly mother with me. Next time, we'll avoid this hotel altogether.
JoAnne Hughes . 2024-10-25
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We have stayed here before but doubt we will stay again...room was adequate but the evening meal was terrible..hardly any choice fish and chips but had no fish we had pizzas which looked like cheap ones from Saibsburys and were hard has bullets..also no draught beer only bottles..
Marg Evason . 2024-10-23
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Absolute disgrace, restaurant had 6 items on and 2 were out of stock. Rooms are standard, not good but not bad either, book as a last resort but don't pay for the meal deal as you will be disappointed
Matt Coulson . 2024-10-22
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Rubbish, we were not informed that the pub/restaurant next door was due to close in a couple of days. They had a limited menu no draught beer and did not accept cash. The fish and chips were overpriced and of poor quality. A little communication prior to our visit would have helped as I received several emails asking me to book meals that basically did not exist. Have stayed at this place before with no problem which is why I booked it again. Not happy
John Stundon . 2024-10-17
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Bathroom was a bit tired and needed revamping but all in all good service the staff were all amazing. Great breakfast
Pete Furneaux . 2024-07-24
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Not the best Premier Inn I’ve stayed at. The carpet in the communal area was quite dirty. The room was too hot as it had the temperature set at 25 degrees on a day when it was 28 degrees. No usb sockets to charge phone TV did not line up with the bed. Generally looked quite shabby. No restaurant open for an evening meal or drink.
Glenn Martin . 2024-07-22
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If you're visiting Chester, I would recommend this one because parking is free. There also is a bus stop outside, and the bus goes into the town centre. There is a Sainsbury's across the road for any supplies you may want
sandra sutton . 2024-07-22
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Awful .. family got no sleep .. heat in the rooms were terrible and the mattress was awful .. very unusual as I've never had an issue at a Premier inn before .. place looked quite shabby too ..
Quinton Robertson . 2024-07-21
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We were disappointed the twirl of hay was closing and only opened for breakfast
Jackiep1958@googlemail.com Parkinson . 2024-06-25
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Stayed here for the week with work,picked this premier inn due to the amount of parking as I have a large van. Paid for meal deal but on the Monday morning received a call saying the pub next door is not offering evening meals only breakfast, they did offer me alternative accommodation and reimbursed the dinner money. At breakfast no orange juice and the guy said they have not been doing evening meals for 3 weeks but premier inn still offer it when you book,I mentioned this at reception in the evening but wasn't really bothered. The one morning the pub wasn't open for breakfast leaving angry contractors outside. Will be staying in the Travelodge with a Toby Cavery next to it next time I visit Chester.
John Lewis . 2024-06-21
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No food for meal deal . Not happy . Rooms and service all good
Steven Smart . 2024-06-20
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Spartan rooms, no food available in the evenings from a dark and semi-deserted pub next door, breakfast horrible with yesterdays fruit salad and over cooked fried sausages (best to stick with cereal) and the car park is builders central with little to no room for private cars. even Reception have taken to printing out lists of local restaurants that deliver. This is now a run down dingy hotel.
Adrian Houlbrook . 2024-06-18
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I wish I saw that there was no air con before booking. The room is ridiculously warm resulting in hardly any sleep from either of us 😪.
Don Henderson . 2024-05-26
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Very friendly and helpful staff.
Gerald Clark . 2024-04-27
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The hotel was fantastic, and the staff was very friendly, shame the pub next door wasn't doing hot food though. Although the staff there couldn't apologise enough as they hadn't got enough staff to do meals.
Dave Millington . 2024-04-24
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Lovely and quiet City centre half hour walk.highly recommended 👌
Iain Halliday . 2024-04-04
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Don't stay avoid if possible , breakfast rubbish , dead rats outside. Place needs a good clean disgusting
tash rees . 2024-04-01
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We were going to the zoo with our granddaughter and the hotel was just 10 minutes drive away. Perfect.
Jean Fairweather . 2024-02-24
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Brilliant staff, comfortable bed, clean room. A little bit tatty in places, Premier Inn need to spend a bit of money on refurbishment, as the lovely staff deserve better.
Kevin Sloman . 2024-02-11
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Used to absolutely love this place & would go out of my way on a regular basis to have a pint/food there, but sadly lately it's gone downhill dramatically. Appalling service by rude bar staff. And unfortunately the situation regarding dogs & their obnoxious/irresponsible owners has become intolerable !!! AVOID AT ALL COST....
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Friendly, traditional village pub with good beer, but watch out for low ceilings if you're over 6ft tall.