Greggs in County Durham

I want to say thank you to Greggs staff for understanding my situation when I rang and for the delivery driver being quick.

Didnt even come yet says delivered after 2 hours, not using greggs or just eat again abysmal

And order never arrived despite website saying its been delivered

Food delivered missing one sandwich

Hot chocolate came with a teabag in it. Strange

Potato veggies good price for value...

Staff too busy fannying on .Sorting ovens out. Etc etc. Takes an eternity to to get served. Some of them need a happy meal to cheer them up. Why not employ more staff??

Keep on changing time on my order, I ordered over an hour and now the time has been changed twice since I ordered

s/roll missing off order but everything else was fine

food is cold, pizza box was handed to us vertically. also was really late

asked for tomato sauce on 4 sandwiches I got literally a tiny drop on each one of them

Never got order as driven never tuned up for delivery

Que out the door and only one person serving again

We come here after a visit to Bishop as it is the only cafe open till 5pm but also they do a very decent peach Melba and cup of tea at a bargain price. Also the staff are very nice.

My address was wrong, when contacted the delivery driver to give him the actual

Greg's just love their pastries and Coffee .

Food is always great and not expensive.

It arrived way late and some of the items didn't arrive

Nice place , had a good cup of chocolate coffee.

11/2023 🐷🗣️🗯️🗯️ Bark bark bark! Oink oink! It's what I saw anyway. Nice use of pastry but not very original is it?

My delivery instructions were clearly stated with my order. Yet, delivery driver refused to find it and asked me if I can come up to the main road and FIND HIM. Even 5 years old kid would not have a problem with finding my house with instructions I’d give them. Useless , will never order from them again.

delivery was a little late still enjoyed our food

Took to long was quoted 15 -30mins

I was not impressed with the state of bags

Just 2 pieces of bacon in my bacon sandwich. Still delicious.

No matter where You Shop in Greggs, the Format is the same. Regrettably the CALORIE COUNT is HIGH: HOWEVER the TASTE's Always the Name of the Game. I Daren't Visit more than Once a Month, already being Rotund. However : the Tindale Retail Outlet has beaten OTHER Fast Foods into the Ground. We have enjoyed much 'Clement' Weather; resulting in Opportunity to EAT Alfresco. Aside from the Sausage Rolls; I LOVE the Chicken Goujon's & Dip even More So.

Everything is stone cold making most of it inedible, had to throw most of it out, not worth it at all

The order was excessively late and the pizza was missing it was not included in the order which I paid for.

Don’t know why it says delivered when I didn’t even get my order.

Food was cold and they forgot one of my drinks.

There staff are warm and welcoming couldn't fault them one bit and we'll presented shop

Good bakery , good service. The people are really nice. The food is competively priced. I'm told the food is nice, I can't say personally as I don't eat anything like that.

didn't even get my order he was 2 hours late not happy at all

Everything was fresh, pies and sausage rolls hot. Sandwiches fresh.

It's Greggs.. Which means, good value, good food that you can trust it's quality, and always good service. This is a nice little store, with their current standard of sit in area we've come to expect. Thanks Greggs 👍

Food was horrible like it was cold out the fridge

I do have a Greggs app on my phone. When I'm getting some pepperoni pizza, gingerbread man, and millionaire caramel shortbread, I tried some southern fried chicken goujons, and spicy potato wedges.

Happy with food ⭐️⭐️⭐️⭐️⭐️and delivery ⭐️⭐️⭐️⭐️⭐️

Time changed lots food was freezing

Greggs is Greggs, know what you are going in for. Usual selection of goodies, pies, pasties, sandwich, pastries, cakes etc and an outside seating area should you need it.

freezing cold bacon buns more drivers needed

delivery was ok and food nice and hot

It's Gregg's you all no what your getting tho I think there expensive but every crack head eats there so maby not

Food was late and on the cold side drinks had leaked poor service

Very small and can be very busy.

excellent service and food nice and hot

Order said delivered but still hasn’t came

Packed well. Sealed well…. Greggs 🩵

Ordered extra sausage and bacon for both sandwiches and neither had extra and not marked on packaging. Not the first time this has happened Over 2pound in extras not received

Tostie was freezing and like bread.

didn't fulfill order left 2 pasties out a part from that they are very good service

Ordered 12.08 original delivery time 12.50 -13.15 didn't arrive until until 14.44

pizza was all soggy on bottom all could taste was dough

They kept changing the times from 12:00-12:30 to 12:50-13:00 then did not get to me till 13:15 and it was cold when it got to me and the kids was hungry when I ordered it at 11:30

My pizza box was all squished together and half the pizza was on one side and on top of the box I had items missing I was just not expecting this ….

quality food be ordering again.

food was nice and hot and pleasant driver

Food was burnt and stone cold! Bacon and omlette was that burnt it was inedible.

Took ages to arrive and my sausage rolls were stone cold.

Hash browns were very dry and over cooked, was given to the dogs as they were too far gone. Staff need to read order properly as I ordered 2 packs of yum yums and only one was packed, refund was requested via just eat. Breakfast baguette didn't have any egg on it just sausage and bacon. They need to step up their game at this store.

You get a great coffee here and the staff are very helpful

Delivery late but food still hot

Food never came thanks!! kids crying now

No order was delivered even tho app says it was. Ordered around 12.40 and it kept changing delivery time eventually to 14.05 then never updated again until around 15.20 to say it had been delivered when it hadn’t. Should not accept orders they can’t fulfil. .

Everything ordered was stone cold

Never order again for there . It was 2 hours late

Best shop in the Newgate centre

Hour and 7 minutes late and food was missing!!

Just won’t be ordering again the time given was not the time it arrived

Everything was stone cold! Suppose to be hot bakes!

I ordered a ham&pease pudding sandwich and I received a cheese&onion pasty which I don’t like so that was a waste of money to me

2 hours later and the food arrived, stone cold. Pizza shops & Indian takeaways make it quicker and deliver it within half an hour.

Was very late said couldn’t find my address

Food was ordered at 14.52 and shown up over a hour n half later. Food was cold. Won't be ordering again in a hurry.

Delivered to wrong adress. Never came to my house

Ordered 4 donuts 4 baked and a sandwich only revived the donuts

Took nearly 2 hours for delivery which is ridiculous

Cold food and some was missing

I always like Greggs. It's great value for money; even better still if you have the app (my thoughts below). This store is staffed by friendly people. They also provide a friendly service and you are always greeted with a smile. Sometimes it's hard to get a table so often find takeaway is my only option. That said Greggs tend to keep rennovating their stores with no seats at all; so it looks like they are moving towards being takeaway only; also reflected in the decision to no longer use anything but paper cups and bags. The app.. yes I think the app sweetens the deal even more however you would have to buy at least nine coffees or pies to get a freebie. Regular visitor to this store.

All the food was cold. Bakes, wedges and cheese melts were freezing. Pop missing from order too.

Ordered before 10am arrived at 10 past 11 food stone cold. Very disappointed when we ordered hot food.

Food was hot even tho it was late

The packaging that the food can in smelt like stale cigarette smoke, presumably from the delivery’s drivers car.

We come here as we know it is open till 5.30 plus there is a decent loo on the shopping centre. They do a decent cup of tea and we had a peach Melba which is excellent and a bargain price. The staff are always friendly.

Missing a sausage cheese bean melt

Quick delivery and food was hot

Quick delivery and food was warm

I ordered my food at 9:45 and I never got it delivered till 11.30

Fast service and was rushed to make decisions in my order

The food was freezing cold & the sandwich was very hard to eat not happy

Ordered at 12.30 didn’t get picked up by driver until 14.33 very poor

Its the delivery thats the problem not the place we order from there amazing

Food cold, latte leaked all over the bag

Very quick delivery and excellent service

my foods not arived and it says its been deliverd

GPS keeps sending couriers to our back street instead of the front garden area which is annoying.

Fantastic thanks greggs and driver

Ordered a baguette and they sent a roll out instead

Hot items were only lukewarm and soggy

Ordered at 12:56pm arrived at 02:50pm, food was also cold