Greggs in Vale of White Horse

Have used the Doghouse quite a lot recently and have always enjoyed it. Nice restaurant and good food, and the service usually from Helen is very good and cheerful.

We came for a family birthday meal, expecting a nice afternoon together. Instead, we waited nearly two hours for food that was nowhere near worth it. We ordered in two parts — the first took over an hour to arrive, and the second followed about 30 minutes later. No updates, no apologies, just a lot of waiting. When the food finally came, it was hugely disappointing. My daughter’s fish fingers were almost burnt, and the peas were rock hard. The jacket potatoes, which are supposed to come with salad, came with chips instead — again, no mention or apology. They were also so hot they were clearly microwaved. My mixed grill had chicken that was somehow rarer than the steak — completely unacceptable. Other diners were waiting nearly an hour for a simple salad. What’s going on in that kitchen? To make matters worse, we overheard staff blaming our table of six for the delays. That was the final straw. This visit felt like a complete waste of our time. We won’t be returning, and I wouldn’t recommend this place unless you’re ready for a very long wait and very little accountability

If you are thing about coming to this and you can't do steps not for you has they not have a lift

Great staff, food is what you expect, very good value.

Best chips for a long time today from Leo's. Golden brown not dark brown. Cod in batter was great, as it usually is