Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 1346 in 1596 in Wiltshire
Opinions
A little while ago, I saw a TV programme “Greggs: Secrets of Their Best Bakes” in which some top-class chefs tried to replicate the Greggs Sausage Roll. The program had explained that this brand of sausage roll is much-prized and is sold daily in impressively huge numbers. Now I really enjoy a good sausage roll, so a few days after seeing the programme, and being out at lunchtime, I called in at this Greggs branch and bought a couple, and also a cup of tea. The lady at the servery warned me that the sausage rolls had just been taken out of the oven, and would be hot. I sat and waited about 5 minutes and sipped (my also hot) cup of tea whilst checking messages on my phone. Then I bit into the first sausage roll, which was still hot, but didn’t burn my mouth. The pastry was certainly light and flaky; making that slight soft crunching sound as I bit into it. The meat was reasonably flavoursome, but the texture was just all wrong for me. Yes, I know … ‘a million lemmings can’t be wrong’ but the texture of the meat filling in these sausage rolls is just all wrong. The filling was just a light paste; like a mousse. I’ve had toothpaste in my mouth that had more density. It was so insubstantial as to be almost non existent. Then I received a phone call and as a result the second sausage roll was eaten when it was a bit cooler, but it made no difference at all, it was the same texture. I did get a little more of the flavour, which was pleasant; but the lack of texture dominated my senses, and I found I could not enjoy the experience. I have eaten sausage rolls since I was a nipper: home-made by my mother, in pubs and cafés, shop-baked take-outs from other outlets, and the sausage rolls here at Greggs are undoubtedly the most disappointing so far.
MikeyG53 . 2024-03-12
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Staff are friendly and service is usually quick when using the drive thru. They accept the app and usually food is warm. On occasion a chicken bake is cold (but very rare).
Narinder P . 2023-06-21
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Not only gone off toppings but awful calling service and a very rude response when calling up asking for a refund i was greeted to a heavily rude male raising his voice at me saying “NO, THANK YOU THANK YOU” then proceeding to hang up on me mid-conversation. I don’t care if people enjoy this place but no one deserves to be mistreated as badly as the people here will treat you. £30 down the drain and none of the pizzas are edible. Genuinely disgusting and scummy people. You could just refund us and leave it but instead i could get badly sick and sue.