Greggs in Bristol, City of

My teenage daughters ordered a pizza for delivery, however the wrong pizza arrived. We had a very spicy one which did not have any of the toppings we ordered. I had to make 4 phonecalls to rectify the issue. Firstly being told to call deliveroo for a refund ( we ordered direct from Pizza Hut) we do not know how to contact Deliveroo and no number offered. I asked for a new pizza, the correct one. I was then given the customer service number which was not an actual real number. Finally I was offered the pizza that was originally ordered if I could collect it. I went to get it and the owner asked me for a review. The pizza was nice though, but not really worth the effort I had to go to to get the right thing. Will never go back.

Rudest staff I have ever come across. We ordered a bunch of different items the chicken teriyaki noddles were amazing BAR that the rest was horrid. We sent back a cold, unseasoned, tasteless prawn tempura to be told no refund as that was our opinion! Are you kidding? Yes exactly correct it’s my opinion, I can’t eat the disgusting dish it comes off the menu simple! I have never been told that and considering our bill was 150£ the fish should have come off. The manageress then had the nerve to ask if we wanted to leave a tip. Shocking, rude, in need of serious customer training. Good luck but I will never return back.

there is so much food for the price and is full of flavour

This is a place I have eaten. Food has been the same since.

Absolutely shocking. Attitude, arrogant, they domy speak English. The food looked and tasted absolutely revolting. Looks like a cat has been sick in a pizza box. Do not recommend AT ALL. Halloumi & salad ( as seen in pics) was £6.00 That “ stone baked “ pizza was raw Kebab was soaking wet.. literally the pitta had dissolved. Honestly shocked. They obviously don’t care what they serve or take pride in what they do. Very big shame & complete contempt to Bristol.