Greggs in Bedford

Nice friendly staff & nice food,what more do you need

AVOID!!!!!!! Never Delivered and Never updated me to say the order had been cancelled. I Pre ordered for a delivery at 20:45, the order was accepted, I got notification that the deliver was enroute at 20:40. At this point I understood my delivery would probably be 20 minutes late, I appreciate this being new years eve. By 21:30 my food hadn't arrived, by this time if it had I thought it would be cold so would. Try to call the restaurant who were avoiding all calls. Eventually get through at 21:49 asking for an update of order. To get 'all orders are cancelled and then they hung up. Not even an apology, I mean on new years eve where else do you get a new order for Indian food. Completely ruined my night!!!!! I would have re ordered from here again as the food is nice, if they would have just declined the order, or called my apologising earlier to say they can't keep to their commitment, that wouldn't have been a problem and I could have re ordered from elsewhere and for them not even to apologise. Please, if you want your food on time or even delivered dont order from here!!!!!!!!!!!

Missing duck cucumber and spring rolls where off

3 different days tried to order food, and the restaurant never accepted took about 30 mins till I was told that they cancelled my order!!!

Rude staff and poor food that made me and my family feel really ill there's a reason why it is an empty fast food restaurant.