Based on 122 opinions finded in 3 websites
Based on 122 opinions finded in 3 websites
Nº 208 in 770 in Wolverhampton
Nº 29 of 72 Other cuisines in Wolverhampton
Opinions
after 2 other delivery s ours came cold
Carol . 2025-02-10
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Missing Coffee with the double breakfast roll deal
SAMMY . 2025-02-06
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Waited over a hour for my order. 2 hot orders were stone cold.
Stacey . 2025-01-26
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sausage and bacon baguette was delivered when I ordered just a sausage baguette with extra sausage! on top of that it's stone cold! I was also missing the mango cooler which I paid for!
Sam . 2025-01-17
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food was cold and hashbrowns were tough and cold.
Lander . 2024-12-18
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Took 45min from ordering to delivery when its 10min drive
Kim . 2024-12-16
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Food arrived cold, arrived on time and within 10min from the shop, not sure why it was cold
Kim . 2024-12-13
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I order this 11.30 and didn't come until come till 12.21
Haden . 2024-12-12
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my hot chocolate has not been delivered with meal for one.
Debbie . 2024-12-01
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Greggs is always good , best place for breakfast
Bob Taylor . 2024-11-10
MORE AT Google
Bought 4 individual sausage rolls as I wanted them warm and don’t like the 4 pack ones - so they send a 4 pack which is cheaper than the 4 I ordered. Not impressed.
Emily . 2024-10-27
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Thank you, order was excellent and hot.
Angela . 2024-10-15
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Didnt turn up but says delivered
Becky . 2024-09-11
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I WANT A REFUND MY PIZZA WAS HALF EATEN AND THE CHEESE WAS ON THE BOX MORE THAN THE PIZZA
Brandon . 2024-08-19
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Delivery turned up 20 minutes late. Took over an hour. All of it was cold! I asked for and paid for numerous additions that were not added. Never again!!!
Alex . 2024-08-19
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The order did not arrive at this address :-(
Reetu . 2024-08-12
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JUST EAT DRIVER STOLEN ALL THE FOOD THAT I ORDERED
Connor . 2024-08-03
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the driver was lovely...happy with my order
Di . 2024-07-30
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food was delicious and delivery was good
Carol . 2024-07-23
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Brilliant staff on both occasions that I’ve bought from this shop. Not from wolves but would go back to this shop because of their amazing customer service alone thank you :)
Matty Berry . 2024-07-23
MORE AT Google
Asked for a baguette with red sauce as i am allergic to brown sauce and they all came with brown sauce so wasted money on nothing as I couldn’t eat it.
Josh . 2024-07-12
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Ordered on just eat and didnt receive the order. Not their fault.. im guessin the taxi driver cant read simple numbers and road names or even a SATNAV!! Given 1 star because i tried calling to see if they could contact the driver and they didnt answer.. very poor service yet again from a billion pound company. Cant even pay people to answer the phone yet the directors buy yachts and airplanes. Defo last time i spend my hard earned money at greggs..
neil holden . 2024-07-04
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Didnt get my food at all. Says delivered......but it wasnt....... what a total waste of money Why isnt there an option for your order was delivered 'never'??????
Ian . 2024-07-04
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Item missing from order - caramel custard doughnut .
Dianne . 2024-06-19
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Awsome-thank you so much happy with everything all nicely wrapped and the food is lovely.fantastic service and the delivery driver was lovely too thanks again
Jeanette . 2024-06-17
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wrong sandwich delivered..... even has a label stating they intentionally gave me bacon and egg instead of roast chicken...... that is a disgrace
Ian . 2024-06-17
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Bilston Greg's will never get a simple order right.
Emma . 2024-05-28
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Took 40 mins from ordering, food arrived cold
Damian . 2024-05-18
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order 4 sausage rolls payed for hot and received 4 pack of cold just lazy
Gill . 2024-05-13
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Lovely friendly staff in Bilston store.
Emily Wood . 2024-05-11
MORE AT Google
Order every Saturday at work for 3 of us. It’s getting worse every week, delivery time, cold food, no sauce. Really poor.
Tom . 2024-05-04
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The staff were lovely, swift response to problematic courier.
Deanna-Rae . 2024-05-04
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so I never had issue with delivery but I order a pizza sharing box other orders came but nit that one wich was the kids lunch very unsatisfied
STUART . 2024-04-26
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Absolutely disgusting service attitude of woman behind hot bed, refused refund after paying to eat inside only for them close shop at 9.30
simon broadbent . 2024-04-17
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The food was cold by the time it got here and the egg in the baguette was burnt.
Jordan . 2024-04-13
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I ordered two large cups of coffee and when it arrived both were half cups so payed for two large and only had one
Wendy . 2024-04-10
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bacon and sausage was at bottom of bag and bag was open so it was cold 🙄
Carol . 2024-04-10
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Bit disappointed tbh Pizza were perfect On the other the tuna crunch baguettes got subsided with Blt that’s nearly a tenner for 2 sandwich’s no one is going to eat.
Marin . 2024-04-06
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the food is really nice and the service is good but the atmosphere is not very pleasing
Lexi Grif . 2024-03-25
MORE AT Google
Very good - very pleasant food and delivery person x
Helen . 2024-02-16
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Came in store half hour before ordering and they didn’t have food ready so had to order . Despite this wedges and chicken were still cold & forgot dips & pizza was cold aswell. Awful service at this Greggs
Mark . 2024-02-07
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discusting back wasn't sealed looked like it had been ripped open and 2 items missin
Kirsty . 2024-02-05
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Also two large coffees were missing
Wendy . 2024-02-05
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Food and latte cold, can only claim the food back
Lynsey . 2024-01-29
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Ok apart from coffee beans in one pack of wedges
Laura . 2024-01-26
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Driver was more intent on dropping of items rather than ensuring that the items were correct. Poor service
Wes . 2024-01-25
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Couldn’t find me and gave me wrong order
Mark . 2024-01-25
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Unfortunately My sausage breakfast roll was cold. Everything else was great.
Lucy . 2024-01-23
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Food was cold, dohnut box was squashed as drinks was placed on top
kimberley . 2024-01-21
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Excellent. First time on delivery and the first time I've seen a sausage roll still steaming
Ade . 2024-01-13
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Good quality food and delivery goog
Wendy . 2024-01-09
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Great quick service. very polite.
Michelle . 2024-01-03
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Delivery didn’t take long to get here but food was stone cold and didn’t give us half of our order
Shannon . 2023-12-29
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Ordered a hot sandwich by the time it came was cold
Charley . 2023-12-20
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Had sent for to come at a set time and had ordered food 2 hours before and still was 15 minutes late the food was cold and my coffee was half full
Paul . 2023-12-08
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We ordered BREAKFAST at 10am and the driver did not deliver the food until after 1:30pm! 3 and a half hours later!! I had contacted the restaurant while waiting and they let me know the food was ready and waiting for pick up. So the food dropped off had been sitting for hours! It wouldn’t even be safe to eat. Absolutely shocking! Have requested refund and gotten no response. Will not use just eat again! Gave 1 star as choosing zero wasn’t an option
Shannon . 2023-12-04
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Unfortunately missing two items, otherwise great
Craig . 2023-12-02
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Ordered sausage and bacon , received bacon and egg
karla . 2023-11-30
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Nothing really to say I use the app when I come in shop itself
Melva . 2023-11-21
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Pizza only warm and no jam doughty!
Dianne . 2023-11-18
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Everything was OK apart from the hashbrowns cold 🥶
Carol . 2023-11-17
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No goujons was told to buy something cheap and we'd be sent some free doughnuts too. But delivery charge is more than the cost of doughnuts
Bernadette . 2023-11-14
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Warm sausage rolls and steak bakes great pizza 🍕 😋
MartinUser . 2023-11-09
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Terrible In Fed up now everytime I order food is cold are you even using heated bags.3 times now food cold .waste of money you need to sort it.joke of happens again will not use you again you not even have me discount or refund.I think I stick to deleveroo.
Steven . 2023-11-08
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Bakes was lovely and hot wedges stone cold and came with no tips
Steven . 2023-11-05
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Excellent will definitely order again
User . 2023-10-31
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Delicious, hot food. Great delivery driver.
rebecca . 2023-10-16
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Food was good but ordered a doughnut and got a mini cupcake
Kim . 2023-10-08
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Missing a drink and food wash crushed
Aiden . 2023-10-04
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Food was lovely. Delivered hot. Very tasty.
rebecca . 2023-10-02
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Ordered at 7am in the morning for breakfast waited until 8am with no update so I called greggs directly to confirm about my food only to find out that they had prepared my order which would of meant cold food for me so I had to cancel the order which is inconvenient because now they have taken my money with no service just eat is falling apart. I couldn’t fault the greggs staff via the phone very friendly and very helpful it’s not there fault!
Cameron . 2023-10-02
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Disappointed as spent nearly £17 on order to find oval sandwich missing, but careless of team to not put this to order yet charge, especial when delivery is over £3, not good enough should get refund on delivery
Rita . 2023-09-12
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Amazing service from the restaurant and thank you for the kind message in the croissant box. It was very much appreciated ☺️
Steven . 2023-09-01
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Excellent service and nice food
Dave . 2023-08-20
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Would be 5 stars if not undercooked chicken piece in hot southern fried chicken baguette
KAMILE . 2023-08-17
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The order was delivered on time and friendly service.
Sunita . 2023-08-14
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Forgot my hot chocolate and pizzaa. Dont have one meal complete
Sharnaycarmen . 2023-08-13
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Worst greggs, app scanners not been working for over a month meaning customers lose out on stamps and can't redeem them
Lee Murphy . 2023-08-09
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Popped in here today on a quick visit to Bilston to get a hot sausage roll, the roll was hot and tasted has you would expect from Greggs, delicious,, but while waiting I looked up and noticed the extractor fan was thick with dust with flies flying round it, and where someone had eaten at a table there was food on the table and the floor, it was about 2pm and the shop was not busy, not a good impression for a first time visitor
Julie butler . 2023-08-09
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Awful missed the main item of my delivery
Jodie . 2023-08-08
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The food we did receive was fine. However, the cappuccinos we ordered along with our meal deal weren't delivered. This is the second time we have experienced missing hot drinks from this Greggs when ordering a meal deal. It's extra frustrating as you can't request a refund for individual items from meal deals through just eat.
Sarah . 2023-08-07
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Delivered quickly, lovely delivery driver 😊
Lucy . 2023-08-03
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Low rating for food as no extras were add to order to which we were charged for😔
Davina . 2023-07-22
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Absolutely beautiful hot food never a problem fantastic service and quick delivery lovely delivery driver thank you greggs
Jeanette . 2023-07-15
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Ordered 2 breakfast rolls extra sausage paid for. No sausage received on one roll. Latte drink spilt all in the bag. Really disappointed.
Oletta . 2023-07-14
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Brilliant service every time, always happy to help.
Jason Miller . 2023-07-08
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Really nice food as always and great value for money thank you greggs lovely delivery driver
Jeanette . 2023-07-05
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i was missing an item off my order
Sophie . 2023-07-04
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Delivery was fantastic however the food was disgusting, the sausage rolls could break your teeth they was that burnt and overcooked! Also forgot stuff it’s pointless!
Leanne . 2023-06-30
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Missing 2 hash browns and pasties not labelled.
Nikki . 2023-06-24
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Everytime I order from here, there's always an item missing or I'm given half an order .
Lauren . 2023-06-16
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Left at front door in this heat . Never knocked door. Terrible service today. Food has to be binned
Bernadette . 2023-06-14
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Refreshing to have such a friendly driver if this was uber I would of definitely tipped him 😀
Philippa . 2023-06-13
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Order was on time but breakfast roll was cold & for 60p extra only adding 1 sausage to the roll is a joke . Also to not include any sugar or milk for the tea aswell is stupid
Mark . 2023-06-10
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Requested extra sausage on the baguettes and literally had one sausage extra on both, sure it used to be two. Not good value for money unfortunately. Food arrived and was like warm, as were the hot drinks.
Gemma . 2023-05-30
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I don’t know why I review as you should know by now what we think.beautiful hot food as usual fantastic service and delivery.lovely delivery driver too he was so quick I think he’s really Lewis Hamilton so speedy wow.I wasn’t keen on the wrap as didn’t realise it had some coriander leaves in but the rest of the food perfect thank you greggs
Jeanette . 2023-05-26
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Did miss my sauce but all ok other than that
Shannel-lois . 2023-05-19
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Food never turned up I don't know why this keeps happening when it clearly states my correct address
naurice . 2023-05-17
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Pizza was lovely n coffee too 😋
Carol . 2023-05-16
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Fresh, hot, good food. Delivery driver very polite.
Suki . 2023-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1681 Opinions
My experience was poor, I ordered food for my 2 children, the one meal came out on a sizzling plate for a 9 year old. At this point I pointed out this should not of happened to my partner as I was not at the table at the time, I called the server over called lidia, I only found out her name from another employee here as she refused to give her first name, when she came over to the table I expressed my concern that a child of this age should not have a sizzling hot skillet plate, lidias response at this was you never asked me too, me and my partner at this point found it really rude, after a discussion I went to the bar to express my feelings about this, the bar man listened and I asked for a pen and her name he told me and gave me a pen, I asked lidia how to spell her name, her response was I’m not untitled to give my name I found this very rude, I then asked for the manager and Lidia said she was the manager, so at this point I was appalled at how I was treated, I went back to the table told my partner what happened and got the children to leave, my partner then asked who the server was, my partner expressed her concerns over this and we were told that as customers, that we should read the terms and conditions and it’s not up too the staff to express any concerns about a hot plate that could hurt a child, my partner was extremely taken back from what was said, as a customer we are there to be taken care of not to be just a number, anyway the story continues, the children at this point were extremely uncomfortable and I had to take them outside, my partner stayed to express her feelings, the lady Lidia who my partner spoke to said it’s up to a customer to request this, now I’m sorry but we didn’t know and as a business you should have your customers concern at the front of your business and your company name, after my partner was then feeling intimated as another member of staff had the same attitude as the first who was the manager on shift, my partner said I will be taking this further and the staff members said I look forward too it, Now I’m not been funny but if this is how they treat people who just stress a concern, then I think some back house training is needed, I have reported this to Mitchell’s and butlers, as I’m discussed how staff can just put customers feedback or feelings to one side, I will be making another report on this when they get back to me as this is a disgrace to the company name. I’ve had to edit this post as 15 minutes after posting this I had a phone call from the pub owner jack, and I was told on the phone that apparently I was aggressive and was raising my voice and swearing at the bar to get attention about my complaint, this is not the case at all, I was very calm and so was my partner, I felt this phone call was disrespectful and uncalled for, also to be lied to on the phone about my actions that were not true in the slightest, when all I’m doing is telling the truth on a review. If this is standard practice for a company to have this behaviour towards customers that are just voicing there experience then I discourage anyone to leave a review in future as it’s pointless because all you will get is an underhanded phone call filled with lies and not dealt with by true events that actually happened. I will pursue my complaint to head office and I will be editing my post to let the public know what they are going to do too change this behaviour and what they are going to implement to make sure not just myself but any other person is not treated in this manner. this is my updated review, I’m now banned from the chestnut for making a complaint about the staff, as I said earlier in my review I discouraged anyone to do this, the mangers exact words were I wasn’t there so I can’t comment, not been pedantic but where was the investigation in to my complaint? if this was an actual lie from myself I would not be wasting my time or effort to continue with this, I called head office over 5 days ago and I’m still waiting for a phone call! And a valid reason why leaving a review is frowned upon
2409 Opinions
We ate here on a weekday and booked online before going. We had a nice table which had a lovely view. The food was good & well presented. The pub is dog friendly and there is ample parking.
1555 Opinions
Food is good but gluten free options very poor now. Couldn't confirm if anything was contaminated or not. Not ideal for my coeliac friend. Service also very poor. Arrived at 12.25 and told they had a table but we needed to be out by 2.15 for a pre booking. Said this was fine for us. Ordered and food did not arrive until 1.40! It was only a jacket potato and a sandwich! Then ten minutes later (when we had barely finished eating) they told us we needed to go as the booking arrived early! Overall very poor service. Food I had was nice but not much choice for my friend.
685 Opinions
Hemos estado aquí en familia varias veces y siempre tenemos una comida fantástica y aún mejor cuando te vas a casa con una buena bolsa de sobras. La verdadera cerveza se mantiene bien y siempre se sirve a la perfección. El personal es todo amable y un servicio rápido también.
348 Opinions
Always excellent food but we meet as a group of friends on a Monday when it is very quiet in there.