Based on 5 opinions finded in 1 websites
Opinions
Greggs is usually a favourite snack but on this occasion the sausage roll was stone cold and there was hardly any milk left for our teas. It was so busy it was too much of a scrummage to get back to the front of the queue to complain. Very disappointing, won't be rushing back.
Mary P . 2024-07-21
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The Greggs in Poole is great, much bigger than the old one and always busy. The staff are friendly and the prices are the best. I find it’s the customers that make all the mess and leave the toilets in a mess.
Alan . 2024-03-20
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Purchased Slice of pizza and large sausage roll. They were both cold. The assistant failed to smile, failed to ask can we warm them up for you. In short a FAILURE.. where is the service? Where is Christmas spirit?? Certainly not visiting that establishment again
Warren B . 2023-11-12
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Disgusting. Pigeons eating on the floors and tables. Food was cold. Toilets beyond belief. Never going again!
Jacqui B . 2023-11-06
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Nice pie and helpful staff, but the tables downstairs and upstairs had not been cleared. The floor downstairs was dirty and there was food around the bottom of the tables. The toilets were disgusting. The whole place needs a deep clean.
pollitm . 2023-05-05
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139 Opinions
Well, what can one say apart from the pure disappointment, I don't expect much from a place like that but I do expect great customer experience, someone to take orders, cleanliness and decent food but got none of that. ordered burgers and they tasted so bland and wasnt even cooked properly, outside of the "meat" was black but the I side was pink, the buttermilk chicken was over done or the oil really needs changing ( if not changed can make you seriously sick) the atmosphere was so dead a funeral would be classed as happy place than that. Watched another customer, grabbed a highchair, and then immediately put it down, cutlery had to be searched for. Needs some serious improvements chef needs training on how to cook food, the staff needs to keep on top of cleaning and routine only saw one guy do it throughout the whole staff, for a company like Havens you'd expect some sort of decency