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2.5

Based on 24 opinions finded in 1 websites

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Nº 647 in 703 in Cambridge

Score
OpinionsNoteTripAdvisor242.5

comment_iconOpinions

This restaurant is filthy and should be reinspected for food hygiene - the toilet is grim and when we went there was food and packaging on the floors that clearly hadn't been cleared for hours.

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Trouser_Browser . 2024-10-06

MORE AT TripAdvisor

Filthy. Staff need to spend time cleaning up. Customers noted as having to clean tables before eating. Cold 'hot' sausage role. Nice hot cup of tea.

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Stephen C . 2024-06-29

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Most Saturdays around 08-00 I visit for a bacon roll. There is a queue upto or even through the entrance door most occasions, yet very rarely more than one person serving, an experience of fast food at it's slowest. Customer experience is very poor.

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Paul J . 2024-05-04

MORE AT TripAdvisor

Horrendous customers, threatening behaviour. Staff sold Red Bill to understand 16 year olds. Bin was over flowing. Rough children run this store

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GrandTour2002 . 2024-04-09

MORE AT TripAdvisor

I'd like to say how pleasantly surprised I was to see new staff that were trainees in Greggs cambridge today. They were professional and so good with their customer service skills. I mentioned this to the manager and told them I was grateful for their service. Keep up the good work girls.

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Tammy A . 2021-11-14

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I'm new in Cambridge and I have to say, this is one of my favourites places to eat in town. I would definitely advise to stop there when you go to town centre.

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Johnroxa . 2021-04-22

MORE AT TripAdvisor

Went to Greg’s 07:10 as the website states it’s open from 0700 .. only to find a wasted journey as the doors were locked .. fuming

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jimsC8967FO . 2021-03-04

MORE AT TripAdvisor

Estoy embarazada de 7 meses y medio. Entré a comprar comida, pero también necesitaba urgentemente el baño (maldición del embarazo) cuando pregunté si podía usar el baño, me dijeron que estaban cerrados a los clientes debido a la covid. Como estoy embarazada, tengo derecho a usar cualquier baño que tenga disponible una empresa, incluidos los baños del personal, les dije esto y aún así me rechazaron. Terminé yendo a usar los baños en una cafetería en la calle. Es evidente que estoy muy embarazada y también estaba desesperada por ir al baño.No es como si hubiera ido al baño porque también les estaba comprando comida.

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zoecash2000 . 2020-06-19

MORE AT TripAdvisor

Por lo general, obtengo una empanada de queso y cebolla, que siempre es agradable. Puede ser impredecible si está muy caliente o no, dependiendo de cuándo se cocina. El filete vegano es bueno pero no excepcional. No tengo nada para compararlo también. En general, el personal es amable y trabajador. Puede estar muy ocupado a la hora del almuerzo, especialmente durante el fin de semana.

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kalkarim1 . 2020-01-14

MORE AT TripAdvisor

Visited Greggs several times, at several visits to Cambridge over the years. We love having one of their pies each time we visit. It is worth the try.

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Phivos S . 2019-09-09

MORE AT TripAdvisor

Stopped here for a quick bite to eat and coffee. Very good deal for both, lovely coffee and the vegan sausage roll was amazing!!! Very busy but managed to get a seat in the window. Clean tables, helpful staff. Will eat here again.

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P1996BTjax . 2019-06-13

MORE AT TripAdvisor

Went to purchase a breakfast roll recently only to be told by the young girl behind the counter 'Sorry we havent got any rolls' Errrrr, had to think if I was in the right shop? Had the offer of a very un-appealling dry cheesy pastry instead. What a shambles. Not the first time I've queued up at breakfast time to be told 'Sorry we're out of sausages or bacon...and now rolls! The staff look like they dont want to be there and always look so miserable. The place also looks it could do with a good clean! Will be going elsewhere.

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frankie123591 . 2019-04-02

MORE AT TripAdvisor

Great location . Very busy and very clean . Staff pleasant but for the first time ever in Greggs a stale cake . We should have complained but did not as it was extremely busy . The sitting area is large and comfortable .

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graham c . 2019-04-02

MORE AT TripAdvisor

Well.... this is one to miss! Waited in line for a long time to be served, when I got to the front I stood in front of the hot food counter so I could point to what I wanted (a slice of pizza) when the young girl who was supposed to acknowledge me and serve me says in a loud voice from the other end of the counter "I'm up here, not down there" in a very rude, disrespectful tone! I asked if she would come to the other end (approx 5ft away) to which she seemed quite annoyed and came across as having a very bad attitude! I don't expect to get an attitude like that from anyone who is paid to serve the general public! I was very polite and friendly to her from the start. Seating area was filthy and looked like no one had bothered to clear the tables in some time.

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mickodoherty . 2019-04-01

MORE AT TripAdvisor

Mens sana in corpore sano: mientras que la Universidad hace todo lo posible por conservar la primera parte del famoso lema, los restaurantes de Cambridge hacen todo lo posible por enfermar a las personas con sus normas culinarias y de higiene.Aquí tenemos otro super ejemplo de este último.Si está buscando un "día de enfermedad" genuino, este es el punto de venta de alimentos, ¡todo lo que pida es repugnante!

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lucapE9494DU . 2019-03-28

MORE AT TripAdvisor

Encantador de tener un Greggs en Cambridge. Comida sabrosa a precios asequibles. Es agradable tener un espacio de cafetería para sentarme. Me gusta usar la aplicación para obtener artículos gratis, como un lucozade gratis. Algunas reseñas sugieren que el lugar está desordenado, tal vez los clientes podrían poner su propia basura en el contenedor; la gente es muy perezosa, ¿no es así? Luego simplemente coloca tu bandeja en la pila. El sentido común no es común. Creo que muchos habitantes del sur no aprecian el encanto del norte de Greggs.

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MichaelB10165 . 2019-03-28

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Después de leer varias reseñas humorísticas negativas de Greggs Cambridge, pensé que también debería revisar esto.No he tenido una mala experiencia aquí. El café es bastante decente. Los pasteles no son malos. Y en comparación con algunos de los otros precios de Cambridge, realmente no puedo quejarme.El personal siempre ha sido agradable cuando he estado, sigue así.

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Dav502 . 2019-03-28

MORE AT TripAdvisor

Llevé a mis hijos a tomar un rollo de café y salchichas. Fui a conseguir una silla alta para mi hijo de 14 meses y me disgustó el estado de la misma. Nunca limpiado! !Fui a buscar un segundo solo para multar, esto también estaba en un estado absoluto. Intenté que el bebé se lo limpiara, pero la suciedad tenía semanas de antigüedad y se pegó con firmeza.Al final mantuve a mi hijo en su silla de empuje.Cuando le dije al personal, me encontraron con un perdón! No puedo conseguir que alguien lo limpie por ti.Todo el lugar era un desastre, comida, bebida por todo el piso.No ofrezca un lugar para que las personas se sienten y coman, si no está preparado para limpiar las mesas, los asientos para bebés y el piso.¡Tal vez la salud y la seguridad deberían ser informadas!

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Sarah O . 2019-03-28

MORE AT TripAdvisor

all the dirty tables, the attendance of the very rude staff, does not have the minimum of attention to the customer

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Aline L . 2019-01-02

MORE AT TripAdvisor

Very poor customer service. Staff is usually very rude to its customers. Including supervisors.!! Very messy table area. !! I used to like Greegs but now I dont want to go there any more!!

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Marta S . 2018-12-11

MORE AT TripAdvisor

You queue for 10 minutes only to find they have nothing available. Everything will be ready on 20 minutes. Who waits that long and who is running this outfit. Must be the worst Greggs in Britain

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Mark B . 2018-11-13

MORE AT TripAdvisor

Stopped by for a mid-afternoon pick me up, the counter was over half empty, trays had mixed items on and not in front of correct labels so ordering was hit and miss. Eating in meant my choice of food was placed on a piece of greaseproof paper (not recyclable) straight on a little black tray, no sign of a plate so when my over filled tea was placed in the tray and slipped it ran straight onto the food.

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cla1re9 . 2018-09-23

MORE AT TripAdvisor

As with most chains these days. There was one member of staff on the counter and the other 'floating' (making the best if a VERY under budgeted store). Arrived to a store that had rubbish on the floors around tables making customers NOT want to sit down. Fittings had crumbs, dust and fluff on them (shelves, display cases, pictures etc) and generally the place was very grimy. Unisex toilet was a giant puddle according to my wife and another customer (sink tap flow rate to high). Lady manager making excuses for lack of cleanliness (we believed her) and frankly Greggs should be ashamed of themselves putting their employee(s) in this BAD situation. Come on Greggs, cough up some bread / dough and get some staff into your stores!! It doesn't hurt you know! You may even find your customers stay and eat something rather than walk away (wiping their feet while EXITING the building!!) .. Shame on you Greggs. You have done so mucg better in the past. Reinvest in your biggest asset (STAFF) for goodness sake! Not Impressed!

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Mike S . 2018-08-30

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