Based on 694 opinions finded in 1 websites
Based on 694 opinions finded in 1 websites
Opinions
Celebrated Mother's day with my 88 year old mum and was greeted by professional yet friendly staff at the beginning and at the carvery in a fantastic way
claregQ8059PU . 2024-03-10
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Has the same fare menu as similar franchised outlets in Norwich, which have been good in our experience. Cannot say the same for this establishment. It started with the drink. I asked for a Coca Cola. At the table I tasted it and to me tasted awful, with a horrible after taste (to me), and took it back and was replaced. The reason was, it was not Coca Cola, it was Pepsi Max, something I have never had. I was not told they do not serve Coca Cola, I made do anyway but not drink it all. My wife's piece fish had been on a diet, it was the skinniest piece of fish seen, and covered with over done dark batter, and her chips were as mine, only warm. As said my fries were only warm, and again, the covering the chicken fillet had been over cooked to a dark colour, and affected the taste. We put his event to a bad experience, and mentioned we would not come here again. As it happened, a member of staff asked if everything was alright. We took the opportunity to complain about our meal, as above, he went away saying he'll see what we can do about that to manager. Having finished our meal about 10 minutes later, with no one bothering to come back to us on our complaint, we walked out. As a mention, the time was 14.44 when we ordered, and there were only 4 tables occupied. The carvery was unappetising, because I suppose the peak time for that had passed, with a dried up small end cut of beef, the gammon end cut was also dried out. The pork I could not see as cut side was face down. Definitely will not be going there again.
AlanB4612 . 2024-02-29
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First time eating here. Couldn't fault the staff, they were very friendly. We had a roast dinner which was lovely, but nearly cold, only saved by piping hot gravy. Not sure we would go again 😕
mark t . 2024-02-24
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The food was lovely and came out fairly quickly. Loads of meat at the carvery and the service was fine. Serving staff friendly and cheerful. Only downside, is that the chef had long curly hair and a beard and neither were covered! Surely for health and safety, his hair should be covered with a hair net? Not very good as he could drop hair in the food. Other restaurants seem to have hair covered for kitchen staff, so what is the ruling on this? Kinda puts me off from having a carvery there in future!
Jackie P . 2024-02-24
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Really poor service today which was disappointing, no apology .Waited an hour for desserts had to ask if we had been forgotten.
L4138BQsallyr . 2024-02-22
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We ordered 2 burgers and 3 carveries, burgers took 40 minutes to arrive. Good job we waited to get our carvery otherwise we would have been eating separately. The beef was almost non existstent it was so flat I thought I'd try my luck and ask for beef hoping they'd come and put a new piece out.. They didn't! It was gristly and hard because I'd got the fatty and Crispy hard end.. Not nice. Roast potatoes were hard, carrots were dry and grey... Not very appealing atall and the cabbage was also dry and very underwhelming. I had peas (safe choice) they were OK, Cauliflower cheese tasted nice but the chef needs to learn to cut the stalks off!! It was hard to find the florets. Mash was delicious and the Yorkshire pudding was yummy. Stuffing ball was rock hard, I didn't even attempt it. The burgers that my sons had were apparently delicious so maybe the greenstone could put more effort and care into the carvery. It was 1pm so not exactly mid afternoon, the food should be fresh hot and look appealing. I won't be hurrying back.. 😔
Hannah O . 2024-02-21
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I recently dined at a delightful food place in Dereham and had a wonderful experience! The food was absolutely lovely, bursting with flavor and cooked to perfection. Although the beer was a bit flat, the staff were incredibly accommodating when I called for a variation on my meal due to a bad tooth, and the service throughout was simply lovely. I highly recommend this place for anyone looking for delicious food and top-notch service in Dereham! would recommend instead of fast food place for sure
Connector58268421108 . 2024-02-16
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Before we got our drinks our cutlery arrived with blue roll as napkins. Then after a drink we had another drink, both drinks were the same but served in different glasses. Meal was ok but could have been so much better
Tracey R . 2024-02-10
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Worst carvery I've ever tried to eat infact l left half of it we usually come here every Thursday after weekly shop but last week put us off so we went somewhere else which was actually slightly cheaper on food and drinks and it was nice so may revisit as near tesco but won't touch carvery
Escape633855 . 2024-01-18
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Food was inedible. We had a carvery and the Beef was inedible, the Cauliflower Cheese Hard and the stuffing solid as a rock. We were offered Steak Knives to cut our meat bur they did not cut through it either! A Chainsaw may have done the job! Awful experience and would not recommend!!
Discover46277769065 . 2024-01-10
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After races cancelled due to the rain my great niece rang from Fakenham racecourse and we were lucky for this pub to be able to do a carvery for sixteen of us family business friends on arrival we’re greeted with politeness etc seated together and can say we all had a lovely carvery ages from twelve to eighty one plus some deserts we had a lovely time we’re not rushed and would definately recommend vegs potatoes three meats etc
Rita D . 2024-01-04
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Went here for Christmas dinner the staff and chefs were great very pleasing friendly and helpful Having a gluten free dairy free and fish free child they were very accommodating 10/10
940dawne . 2023-12-25
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Visited Christmas day, first ever Christmas eating out and can honestly say we wasn't disappointed. Spoke with staff and chef about my youngest having 4 allergies and the chef went out of his way to make sure there was a dessert for my daughter, for a gluten and dairy free dessert it wasted amazing! Staff on the day were happy and great to be served by, a fabulous meal all round food was amazing. Thank you to all and a merry Christmas to you
Sadie A . 2023-12-25
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1. seated 10 minutes past our reservation time 2.had to reorder food for the 4th time. Which took half an hour 3. Waited an astronomical amount of time for starter plates to be collected 4. Waited an hour fifteen for orders which were not carvery. 5. Carvery veg was more oil less veg 6. Served dessert before mains plates were collected
Matilda S . 2023-12-17
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Terrible, terrible ! Prawns in prawn cocktail 10 and cold nearly frozen . Meat dry , vegetables overcooked! Yorkshire pudding you can kill someone that’s was so hard . And standing for hours under lamp. Service slow slow slow . Never again until New chefs new staff! Bad opinion between town people !
Margaret G . 2023-12-16
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The carvery was amazing, the beef was cooked beautifully and was tender, homemade Yorkshire puddings were crispy, lovely selection of veg, I personally love cauliflower cheese and was really cheesy which was nice, the server was very friendly, bar staff were quick with drinks considering...
Fraya S . 2023-10-29
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Good friendly service.Food not very good.prawn cocktail, 8 prawns in sauce, bit of lettuce and 3 bits cucumber,looked and tasted unappetising. Carvery, veg warm, potatoes hard, where they'd been out a while, 1 tiny slice beef, like boot leather, turkey ok, but so small slice....
carolinesara283 . 2023-10-14
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Very dissapontied unfortunately No Beef or Lamb on offer and no apple sauce to go with the pork. The carvery we had Pork which was OK . Would we return not sure
885cliffe . 2023-10-11
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Saturday evening so we expect it to be busy and it was which is ok but no bitter beer available at the bar and only pork available at the carvery must be down to bad planning by the management especially as all the tables were...
Voyager803073 . 2023-10-01
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food was excellent and the pudding was amazing I understand it was a saturday and probably going to get busy but the service could have been better
Dave_S154666 . 2023-09-30
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Great family environment, great food and very friendly carvery chef. Will definitely be returning
Damien H . 2023-09-28
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Will definitely be coming back here the desserts were amazing made by Stephen would recommend to Anyone 👍🏻
Freddie B . 2023-09-28
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Had a really nice time here, amazing service and my dessert was incredible, will 1000% be coming back
Ryley J . 2023-09-26
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Lovely desserts by the kp Stephen, me and my family loved it. Best pub in Dereham, Will definitely be coming back.
Archie W . 2023-09-25
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Very pleased with the food, such an excellent experience for everyone. Stephen was very helpful and polite as well as all of the staff being brilliant, will definitely come back.
Oliver A . 2023-09-25
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me and my girlfriend had a beautiful dessert to share from stephen definitely coming back and truly recommend, thanks for the sharp and kind service 🙌🏼
Layne M . 2023-09-25
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I came in with my mates and the desserts where amazing,came straight from the kitchen warm and delicious would definitely Recommend from Stephen
Lola-May A . 2023-09-25
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This place is great for a casual night out with friends or family. But after popping in to have drinks I couldn't resist the great desserts, thanks Stephen x
Kelly R . 2023-09-25
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I went in for dinner and had a desert also,i must say they were Great deserts with so many options.... thankyou Stephen for your help...
Andrew C . 2023-09-25
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Been a few times now always eat of the menu not carvery,but have to say may have to wait a little longer but food always fresh and hot,staff friendly and very helpful
stephg376 . 2023-09-21
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Came in for a meal last week and everything was perfect. Carvery was very tasty and as a bonus the staff were all friendly and helpful. Definitely will be returning.
Jordan M . 2023-09-12
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We stopped here for a meal after a local sightseeing trip,in hindsight we should have pushed on Located on a busy road and accessed behind McDonald’s,and on the edge of an industrial park,it’s not the best site Not many people eating but it is a...
jayneandmike60 . 2023-09-12
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Took the kids for a treat and every plate was finished! Staff friendly and service was relatively quick considering the place was full, bouncy castle provided which was a nice touch. Food is fresh and tasty definitely will make a return visit
Cupcakeuk80 . 2023-09-07
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Lovely food and brilliantly catered for our anniversary. I mentioned it when booking that it was our first wedding anniversary and they pulled out all the stops with dessert. Delicious and brilliant staff. Thank you!!
kerryking2023 . 2023-09-03
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Always come here with family, never ever been disappointed with the hospitality and food, always tender steaks and lovely juicy burgers, always recommend to friends and family
Bob B . 2023-08-25
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Lovely staff, good service and all smiles around. Had a lovely time having drinks with family and staff made it better
Shannon x . 2023-08-21
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i come here often with my family, and everytime we are reminded why we visit so often. we are always seated quickly and greeted by polite and friendly waitstaff and barstaff and are offered a choice of seating based on our familial needs (children, disabilities,...
niall v . 2023-08-21
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Family enjoyed meal and staff welcomed them with friendly greetings. Meal brilliant great team loved it.
Sophie S . 2023-08-21
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Me and my family came in Sunday lunchtime for carvery, there was 6 of us. Under first impressions was greeted by a very friendly lady at the door, was seated promptly. The place was very clean and tidy. Service was great and the carvery was...
daymoj2023 . 2023-08-21
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On turning upto greenstone I was met by very friendly staff, everyone seemed very happy and worked well as a team. We went for the carvery as this smelt and looked delicious, we were right to do so, the chef David was so friendly and...
hels7801 . 2023-08-21
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Late night impromptu meal out. Walked in, greeted, seated and served so quickly. Food was delicious, good value and as always, great service. Lasagne was tasty and hubby enjoyed the chicken tikka.
farrellyf2022 . 2023-08-12
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Fantastic experience, great bar staff especially Helen. Lovely food and drink and a great friendly atmosphere
Mr R . 2023-08-06
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Occasionally visit here for lunch. Staff are always friendly and the pub has a nice atmosphere. Had the carvery today and it has vastly improved since the last time I had it. In particular the roast potatoes were nice & crispy and all the veg...
B e . 2023-08-02
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Absolutely amazing place to eat or have a drink, the staff are wonderful, caring, and can't do enough. Greeted each visit with smiles, and how are you's. Food is delicious, the carvery is the best in the area for taste, value, and the vast selection...
dave & bonney b . 2023-07-30
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Went for a carvery with my family. Amazing food & Helen & Casie were great, had a laugh with me whilst making the drinks. They are great assets to the restaurant. My only complaint and a big one is the chef. He was rude, unhelpful...
jaipage . 2023-07-30
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A very long wait for food, and when it was delivered it was clear it had been left under a heat lamp. The food was dried up. Charged for a portion of onion rings and got 3 onion rings. Food was plonked on table, had...
Pesha123 . 2023-07-27
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It’s a Marstons, so what you see is what you get generally with these pubs. Pretty decent decor but a carvery lacking flavour and all a bit dry. Luckily I could coat it in gravy. A more family friendly area at the back which keeps...
TruthMartini . 2023-07-25
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This place is a prime example of idiotic people running a chain of restaurants trying to screw people over! We Both had the regular carvery, the 2 slices of meat served were cut so thinly I think a baby could of chewed them, vegetable selection...
Laura K . 2023-07-12
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Went here for lunch with a friend. Ordered the chicken club, only criticism is that the bread was toasted too much. So when they put it together and they cut it, it all fell apart. Friend ordered the tuna and cheese panini which he couldn’t...
Quinn-donna . 2023-07-08
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Great meal. Great service and with a smile too. Lovely staff. Clean and tidy. Reasonably priced food
farrellyf2022 . 2023-07-07
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Poor service. Lady taking our order was actually rude. Waitress scraped plates on to other plates on our table . Ran out of all icecream so couldn't do deserts on a Sunday afternoon. Shame as food wasn't too bad but service let it down. Won't...
Christina M . 2023-07-04
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Always had a great experience at the pub. Staff friendly and helpful. We have 3 children under 10 and the pub have great facilities to keep them busy after the meal. I would add some more outdoor things for them to do , to attract...
Jola D . 2023-07-03
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5 of us went this evening for a friends birthday, the service was very slow only one person behind the bar while another just stood at the door and another wrapped cutlery, 4 of us had carvery and one had salad, we waited about 15/20...
kerry b . 2023-06-27
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We went here after a birthday shopping trip to Norwich as we've been loads of times before with no problems .Ordered a Philly cheese steak baguette and a mixed grill, to start with they had no baguettes but had white bread instead which we went...
853sym . 2023-06-24
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lovely meal out with friends, had the most gorgeous and juicy steak, service was made easy by James and deffo coming back, 10 out of 10 can't recommend this place enough :)
124lilyf . 2023-06-20
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I found the lady at the bar unwelcoming unhelpful & straight faced. My meal arrived bugger was tasty but for £10.75 just had some iceburg lettuce. No one asked if meal was ok. On leaving same straight faced lady was near entrance as I left...
michellegmail . 2023-06-16
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We came in today and enjoyed an excellent carvery.No turkey but beef was so good.Lovely and hot with good selection of vegetables.This was a return visit as last week we were so disappointed and we were offered 2free meals by the duty manager.Staff were so...
40jackys . 2023-06-14
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Another fantastic lunch 4 of us had lunch and desserts , 3rd visit with friends this year and 6th visit for us this year. Can alway get a good choice of food . Thank you to the staff always polite and friendly
Angela D . 2023-06-12
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We met to celebrate a birthday as Greenstone is so well positioned in the middle of Norfolk. From the moment we arrived they looked after us really well. Even bringing out a piece of cake for the birthday girl and getting everyone to sing Happy...
filbytravels . 2023-06-05
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We arrived at 1130 I came with my niece and my little boy. The carvery was fresh and absolutely delicious! Carrots were to die for. Thick gravy was a bonus too! Turkey was so moist it was fabulous! The man who served us the carvery...
bethanycharlotte1993 . 2023-05-30
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What an amazing experience. The best pint in Dereham 100% . Not to mention the food is really good. The staff are really helpful & we always enjoy our time visiting
tread88 . 2023-05-19
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We had Sunday dinner here and ordered carvery. There was plenty of food and it was hot and fresh and plenty of choice. The staff were friendly and helpful, and it was all very clean. There wasn't too many choice of cakes available *which was...
alisonb768 . 2023-05-09
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food was amazing, deffo worth visiting, james was really quick and made it an easy breeze for us when ordering at the bar
124lilyf . 2023-04-30
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Stopped in on the off chance there would be a table, the manager was friendly and welcoming. James served us at the bar and was most helpful with our requests ( due to allergies ) he was very patient and friendly too. We were served...
Humpand2 . 2023-04-30
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The food was really, really good. All hot and tasty. Steak was cooked really well. Service was impeccable. Really good service from James and Sam. Will be back and would definitely recommend.
Emmain1991 . 2023-04-28
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Lovely staff, served by James - nothing was too much for him. Food was lovely. Nice atmosphere. Clean and tidy
farrellyf2022 . 2023-04-28
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Marston Greenstones Inn is well worth visiting. The dining areas and carvery food is excellent value for money with meat and vegetables selection hard to beat for a meal for under £10. We look forward to the next visit!
Peter F . 2023-04-26
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We had a carvery and it was delicious. The staff were very friendly and helpful. We couldn’t fault it.
Polly W . 2023-04-26
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I attended a Disney Princess event here today with my 4 year old daughter. The event was wonderful, the staff were great. We had a wonderful afternoon. Would totally recommend attending an event there again if one is put on. Thank you for a great...
Vicky G . 2023-04-14
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Easter Sunday carvary yes very busy but service was great and food very fresh and superb Defo coming again
Marsh C . 2023-04-09
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Spending the easter weekend in Norfolk and wanted breakfast. Came across Greenstone in Dereham and thought we'd pop in. on asking the waitress if they have a breakfast menu the answer was no. 😢 She then told us, they used to but not anymore. She...
Companion53344132226 . 2023-04-07
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Total lack of customer care my partner tried her meal it was cold and dry I returned to the table tried my food it was cold and dried up asked for the supervisor to check all the food on the carvery with a thermometer she...
Camper45331962623 . 2023-04-02
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Greenstones is our 'go to' lunch destination, reasonably priced and a decent carvery. Sadly, not today though. The carvery price has increased a lot and the quality has reduced a lot. Today, the only green veg were peas, along with a few soggy carrots, cold...
Pesha123 . 2023-04-01
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Terrible meal Steak not cooked Asked for well done it was raw A lot of people were complaining and sending meals back
sam12111601 . 2023-03-24
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Came in for lunch for a friends day out, was seated to our table and pleased with the wide range of items available on the menu, I ended up choosing the korma as it was on a deal which I thought was superb, my order...
Andre R . 2023-03-23
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My wife and I popped in to the Greenstone pub in Dereham Norfolk for a quick lunch which we have done before on several occasions. This time we both ordered the gammon steaks, as my wife has a tomato allergy we requested no tomatoes on...
BryanWJakes . 2023-03-15
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I was passing through Dereham and looking for somewhere to eat, and stumbled across the Greenstone. I don’t know the area at all so gave it a go. I found everything really good. From the friendly greeting to the friendly waitress and the quality of...
Bigaitch27 . 2023-03-14
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Me and my partner came to greenstones for food in the evening and the visit was great, we were welcomed by a woman called Helen who was very clear about the menu and the dietary guidelines. We were sat down at a table straight away...
Oliver_Thornton03 . 2023-03-14
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Came for a meal and was instantly greeted by a wonderful woman named Helen. She was amazing! So warm and welcoming. She gave us great recommendations and was incredibly helpful. The other staff were also amazing, fast and sufficient with the food. Helen truly looked...
madisonwR1334BY . 2023-03-14
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Visited with the family for lunch today. On ordering there was a big queue to place orders at the bar and seemed understaffed for a Saturday lunch time. Our meals took over an hour and a half to arrive and when they did arrive ,...
lianna3006 . 2023-03-04
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We booked a table for Tuesday 28 th February evening at least 7 days ahead We received a text the day before our booking to ask if we still wanted the table which we replied to yes. Arrive at correct time to find signs saying...
davidaD334VA . 2023-03-02
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We have been here a couple of times and it's always been good but Saturday 25th Feb was awful!! When we arrived (at 1pm) there was signs everywhere saying no carvery due to oven fault.... Okay these things happen no problem. Walked in and stood...
Bethany H . 2023-02-27
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Lovely food , atmosphere was great with friend family . Definitely recommend. The stuff was very helpfull !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
brunomD9512PR . 2023-02-25
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We went to greenstone for carvery which was great but for stingy portion of stuffing and watery thin gravy .Staff were fantastic
GEOFF L . 2023-02-21
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We visited at lunchtime today and got a friendly welcome.We had two carvery meals with a choice of 3 meats.Lovely selection of fresh vegetables and hot gravy.We recommend Greenstone for a reasonably priced roast.
40jackys . 2023-02-21
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A very poor meal indeed! We ordered 3 carvery’s and a meal from the main menu. As we like to eat together we waited for the main meal to be ready before going to get the carvery. We were informed when the main meal was...
W6955FDmarkw . 2023-02-20
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Excellent carvery, customer service and experience. All the staff from server, bar and chef(who organised something special for our daughter) was top notch. The service was with care and genuine so did not feel like a chain. We'd pick Greenstones any day. ALWAY good food...
Can-Jenn . 2023-02-15
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Visited yesterday with daughter and grandson. We all had the carvery. It was the best carvery I’ve had in a long time. The staff are really friendly and helpful too. Will definitely go back.
Karen6320 . 2023-02-12
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My wife and i have just come away from here having had the best roast dinner out for a long time. The quality had dropped here for quite sometime but since having the manager it has now, the food has just got better and better...
davidkT9829NG . 2023-02-12
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We booked a table of four on the 27th January, we have recently returned to Greenstone as it seemed to have upped its game carvery wise, sadly this place is never consistent. We arrived at the carvery to see three tiny bits of roast meat,...
Martinmorrell . 2023-01-27
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Lovely food, place was lovely and clean and staff very friendly, 5 of us had burgers and 2 had the carvery, we all enjoyed the food
Faknham . 2023-01-25
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It was all reet. Mrs B put her hand in her pocket and coughed up for dinner. It always tastes better when someone else is paying. No one is coming here for a romantic meal with top ingredients. It’s a urban pub and attracts the...
NigelBryant . 2023-01-19
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Ok, so 1st and foremost , it has to be the awful service ! Once seated we were left to work out whether to wait for Service or order ourselves. The latter it was as no one came to the table. Ordered 2 carverys. No...
Bebe2417 . 2023-01-14
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Visited there today 14th Jan And service was very slack No waitress came to table to take order even though the pub was not busy at all to the point staff were sitting about doing nothing had to get our own cutlery Also as we...
dacko . 2023-01-14
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Took my niece for a birthday meal she going to be 9 years old I went early in the day to take a balloon so it could be at the table for when we arrived the staff where more than happy to do this. The...
nicolahF5612CB . 2023-01-12
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Dani (Manager), Helen (Waitress) and Joey (Chef) were amazing. I suffer with Burning Mouth Syndrome and on arrival explained to Dani and Helen that although my husband and I would like their carvery I can't eat anything containing or flavoured with herbs and spices. Dani...
andrewbB8614NC . 2023-01-08
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wanted to go out with some friends for a meal, was met at the door by megan, who took us to our table and told us where to order, then a lovely woman took our order at the bar who was cheerful and energetic, we...
124lilyf . 2023-01-05
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We went here today for a carvery with our local family the food was excellent and great value for money we had a lovely family meal out
Dawn B . 2023-01-02
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Ordered food at the bar and after paying was told it would be half an hour. Fifty minutes later we were still waiting. Went to the bar to check when the food would be ready and was told it was being plated up. I wish...
scarlettr870 . 2023-01-02
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Arrived for a pre-booked table at 12.15, so not a late booking. Was meeting up with a friend I had not seen in over 5 years and this pub was half way between our houses. We went to the bar to order to be told...
fitzygirl . 2022-12-29
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