Greenhouse Cafe in Chelmsford

We come in here all the time and it’s always been pretty good. Last week though I had to return my coffee as it was cold which they happily replaced. This week they brought our hot drinks over and I then had to request the cakes we’d ordered which they’d forgotten. The girl did grab them but I had to go and find her as I’d ordered cream for my scone which was missing. I politely requested it and got a filthy look as she was so busy chatting to colleagues. She brought it over and slammed it down on the table and stormed off like it had been my fault she’d not brought it and I’d interrupted her socialising!! A bit of retraining required I think!!

Really good food and service! Got a toastie while my friend had a jacket potato, amazing food :) The girl on the till (Lucy I think) was very friendly and attentive. Will be returning soon!

We always stop here for coffee and cake after a look round the garden centre. Always plenty of choice. Their bread and butter pudding is legendary! . Last time (12th Oct) we were greeted by a lovely guy called Bobby who served us. He was really friendly and helped our little girl choose her cake… anything with chocolate was always going to be a winner. It was so nice to be greeted by someone with such a lovely personality, service with a smile. Thank you Bobby! We’ll be back!

I have had disappointing snacks or meals there in the past but if you need a break there is no alternative around. This time I called in for a coffee and decided to have a muffin. With only one bite the dryness of this made me cough. I noticed there were only 3 muffins on display so no, there hadn't been a rush on muffins, it had been left over from the previous weekend. I finished my coffee and took plate and muffin to the counter and said it was dry and I requested a refund. The young person went and got someone and again I explained that it was dry, and stale. I was asked if I would like a replacement cake from the stand but explained that I had now finished my coffee and needed to go. In all fairness a refund was given for the muffin but I noticed that the other two muffins remained on display when they clearly should have been taken away. With hindsight I wish I had mentioned that the remaining muffins should be taken off of display.

Ordered 2 traditional breakfasts. Came out pretty quick but it wasn’t busy to be fair. Well what can say except it’s certainly not value for money ! The smallest peace of bacon ever with a snotty egg,warm beans ,cold fried 1/2 tomato. And the hottest driest grisly sausage ! 1 slice of extra thin cold toast with frozen butter which didn’t spread! All for an amazing price of £10.95 what a con. Loose some of the staff standing around and improve your breakfasts ! Oh and a coffe was extra !

The food and drink is good I ordered a scone and a appletise drink but it isn't the cleanest of places and there is even garden centre in it it's really good

I go here regularly and it always is busy. Staff friendly, helpful and the atmosphere is airy and relaxed. Good variety of freshly prepared food for breakfast, lunches and afternoon tea. Portions are good. Excellent value for the quality of food and away from the hustle of down town Chelmsford. Very pleasant. Keep up the good work!!

Awful. Dirt floating around in tea pot. Out of date condiments! Told staff the condiments were over 4 months out of date and got laughed at and they put them back. How is this safe?