Greenhouse in Torfaen

The food was piping hot and tasty. The staff were accommodating and friendly. The menus on the table were all splashed and could do with a wipe over. But overall, you got what you asked for an there was plenty of choices and midweek offers

Very nice meals,drinks,great staff,clean restaurant and toilets,big garden ,didn't wait long for our meal ,reasonable prices.

Came down for a last minute meal with some friends last Wednesday night. And I have to say we were all blown away by how friendly and efficient the staff all were. Food was piping hot and large portions. Staff informed us about the curry and a drink deal on a Wednesday which was extremely good value for money. The beer was fresh and cold definitely well looked after. Well there we were informed about a quiz they hold every Wednesday night and asked if we would like to partake. We did and are so glad we did it was fun and a very different kind of quiz. A bingo quiz. The host who I also believe to be then general manager was funny and very easy to talk to and helped explain how the quiz worked and even came round to the table to ensure we had not missed any questions. All in all myself and my friends have an extremely enjoyable evening and will definitely be returning for another visit soon Big thank you to all the staff at the greenhouse.

Good variety of food, but food was warm at best when brought to table. Although was tasty. No other complaints. Good price too would recommend

We had a lovely meal and Poppy waited on us who was very helpful and very pleasant. Will visit again. We used our voucher for 30% off which was very good.

Friendly welcome to a sticky table. Asked for it to be cleaned but still sticky. Cumberland sausages were not Cumberland and the huge lump of mashed potato was dry and very heavy inedible powder potato. Peas quite hard and tasteless Gammon and pineapple cooked on dirty grill - lots of black burnt bits and black juice. Requested the egg to be cooked hard and to be solid. This was not done. The peas were quite hard and tasteless. Chips were excellent and tasty. So very disappointed with the food. Server was apologising all the time that food was not satisfactory.

I visited this pub today for Sunday lunch I had the roast beef and it was amazing great service and value for money all the staff were very friendly welcoming and nothing was to much trouble I will definitely be going back and would highly recommended it

We had a lovely visit to the greenhouse. Food was hot, delicious and came out quickly. Really good portions, no room for dessert and to top it all the beer garden is lovely.

We called in for an impromptu lunch with the family and had a great time. Lovely pint of beer with nice food in lovely surroundings. Service could not be faulted as the staff were very attentive and considerate to our needs.

Lovely pub with great food and cracking beer garden! Had a family lunch and really good time. Great atmosphere and really friendly staff.

This pub has a great atmosphere! The beer was chilled, the food was tasty and staff were so friendly and helpful, couldn’t ask for more!

We went to the Greenhouse pub to celebrate our birthday. I cannot recommend it enough. The food was lovely, service great and staff were very friendly.

Perfect Sunday lunch, refreshing selection of soft drinks and non alcoholic beer. Friendly professional staff and a good family atmosphere.

Went to the Greenhouse for a meal with my friends, great girls night out! Great service, had a great time, would recommend

Superb pub with such friendly staff. Very good atmosphere for a chain pub and can tell the locals really enjoy it here. Food is a decent amount, the correct portion size for an adult.Drinks kept flowing well and was asked a few times if everything was okay. Prices are reasonable for again a chain pub. Great service and most enjoyable here.We will be back soon!Thank you

Over the past 18 months Covid has had a massive impact on businesses so we as a family try to support locals as much as possible. Our experience here was terrible and the customer service from management was appalling. Once sat at our table we ordered food and drinks from the waitress who was lovely.The pub wasn’t particularly busy and once your order was take for food staff didn’t really come back to see if we wanted more drinks or if everything was ok with food. We only had 1 drink each because nobody came to take our order for a second round so it’s pointless going for the refill option. Myself and my daughter had soda water and blackcurrant, both the same size glass but 2 different prices on the bill. Meal portions are small for your typical pub grub. Desert arrived with the smallest amount of custard (3 tablespoons in a little pot next to the apple pie) when asked for more an extra pot was added to the bill and I don’t mind paying if there was a good amount to start off with. Be sure to check your bill because £4 for 2 children’s plastic beakers of squash is terrible when I only paid £1.45 for half a pint of soda water and blackcurrant. When we queried the bill the young lady checked with management (who refused to adjust the £4 squash charge) and instead of coming over to address the situation the manager just hid behind a counting watching from a farThe last time my sister went to this restaurant she also had to query the bill. If your like us and want to support local, your better off going to the Three blackbirds down the road for better service and friendly staff. Really disappointing overall and won’t be going back to this restaurant.

Charged £2 each for two small beakers of squash, the same price as child’s refillable fizzy drinks. Queried this with the waitress who insisted this was correct she stated that she did not have an option for squash. When asked how a larger drink of blackcurrant and soda was cheaper than a child’s size squash she realised what we were saying and went off to check. On returning waitress stated that she was not able to correct this as we had already started to pay (we paid via 3 separate cards) but we could have the squashes refilled - even though we were clearly leaving! Be aware of this when ordering your children’s meals. Very poor service will not use this pub again!

One of our favourite pubs in the area. The food is always lovely and staff really accommodating. Blue enjoyed his first indoor pub trip today

Went for lunch with a few friends. Served promptly by a lovely female staff member, who advised me of the COVID restrictions which made me feel safe. Had a great selection of drinks, and decided to try a few of their gins. Ordered food, which came out within 15 minutes. I had the brains burger which was great and very filling. Overall a great experience and will be returning.

We ordered the lamb steaks, which were cooked to perfection. Everything about the meal was perfect. The staff were friendly, helpful and polite. We will definitely be returning.

After moving to Llantarnam a year ago we finally decided to try one of our two local pubs and decided to try The Greenhouse. My husband used to visit it years ago and said it was brilliant back then and although we both knew it had changed ownership since those days we had high hopes it would be lovely. Ordered our drinks in the bar, sat outside in the garden but decided to eat indoors. We ordered a curry and a burger and were seated by our table with new drinks. For a quiet evening so why the food took nearly 40 minutes goes beyond my understanding. Now, if it had been a 4* restaurant where food is prepared from scratch but a local Brains pub on a quiet Tuesday? The girl who served us was apologetic when she brought our food out and her face said it all. My burger looked appetising but it was just for show... Chips were fantastic though! Crisp on the outside with a fluffy inside! I enjoyed those. My coleslaw was room temperatured with not much flavour; shredded white cabbage and carrot tossed in runny mayonnaise. My husband's curry was edible but not more than that. The naan we realised was the thing that looked like a Welsh cake... but more rubbery. It remained on his plate as did half my beef burger with the stale bun. Will be back for drinks hoping they will pick up some class and style as it ones had. After all it is a lovely old pub.

Ordered the sausage mash peas and gravy the gravy was like water onions in the gravy Were raw my friend ordered travellers chicken which is supposed to have bbq sauce but it came out dry so he used 8 sachets of barbecue sauce as he couldn't get the attention of the girls walking around his chicken was difficult to cut as it was tough.

I think this was the worst Sunday Lunch we have had for a very long time. The plate was very hot but the food was barely warm the stuffing, sausage & roast potatoes were over cooked & hard inedible the vegetables were water logged and gravy was very watery with no flavour my husband and I both felt the same & could not eat it. The child with us had a pasta which she said was also barely warm. To be honest there was no point in complaining to replace it with new it put us right off. I just didn’t want to pay for it and I didn’t pay for any of the food just the drinks and leave to go eat elsewhere. I will say all the staff we spoke to were very nice polite and respectful and I felt bad for them having to serve such awful food. I hope things improve for them in the future it certainly could not get much worse.

Not average but not fantastic.4 of us ate here, family meal. Crispy Katsu chicken was soggy, lamb was chewy but besides this everything was good. Excellent cheesy garlic bread and tasty mushroom pasta. Decent beer garden, good service with friendly staff. This is a brains pub and you get what you pay for.

Location, building and beer garden are lovely and great if you have kids. Shame that the rest of the experience was terrible. First, you have to queue outside to get in despite having booked. I ordered an orange and lemonade, which turned out to be the worst, most expensive saccharine flavoured orange squash. The staff were friendly but were hard to find. If you sit outside, you order off the app but be careful to ADD everything - I ordered a burger which should have come with bacon, cheese and onion rings, and instead got dry chicken in a bun with some limo lettuce. Almost inedible, but it took an hour to come out so I was starving and the waitstaff disappeared so quick I couldn't ask any questions. They only gave us one or two sachets of each sauce for a table of 4 people, but we couldn't find anyone to ask for more. Feel cheated, ripped off and disappointed.

First time here and very pleased. The staff were friendly and helpful. Seemed a very nice relaxing pub. Food was very nice.

Love the Greenhouse, always very attentive, nothing is too much trouble for any of the staff, specifically Morgan, Mave, Mike, Richard and Fred. The best pub in Cwmbran.

Have lived in llantarnam for over 20Years and have always used this pubSince COVID happened have used the brains app and seemed to work okNow we have a new ordering system and have visited the pub twice The new app is far from user friendly (of the 9 orders that we have made 3 we had issues with)I love visiting this pub and really hope that the ordering system could be improved

Had a lovely evening at the Greenhouse! Easy to book with a great welcome. Feels very COVID secure and well organised. Easy to use app and really prompt service.We had excellent meals and great service from our waitress Molly though all the staff were friendly, welcoming and efficient!Definitely recommend for an enjoyable evening!!

Visited with friends, table booked easily, good track and trace systems in place and one way systems. Felt very Covid secure. We enjoyed our food and had good wine. Our server, Morgan was very attentive and helpful making sure we had everything we needed.

Beautiful old building, looks and feels like a traditional pub should and has a lovely well kept big garden and a patio at the rear with lots of trees, plants and space. Old church next door too. Staff were all great, accommodating, welcoming, attentive, friendly and well organised, even though it was a Saturday lunch time. Good teams really do make a place and winding down after a difficult morning was made easy here. Covid19 protocols were all in place and clear, ordering is by App only btw. They’re doing it right here. This meant we could properly relax and enjoy our pub garden lunch without concern.Food, bit of a let down sadly given everything else, because it was overpriced by a few pounds as it was quite average for the money. We had burgers and chips with salad. The meals, both meat and vegan, arrived in good time, hot food and fresh salad, with clean table wear, but though the meals were fine they didn’t merit those extra ££. As a vegan I always appreciate the easy availability of options to order though and the App was fairly easy to use. But, dear Brains, we don’t really want to spend £30 on burgers, chips and a few soft drinks even if it is served with coleslaw in a nice garden. A bit prohibitive for a regular family option. This shouldn’t detract from the staff or the pub itself though, both above par. Overall - staff great! location great! ok pub food, prices a bit cheeky.

We had a lovely Sunday lunch with the family with very safe Covid precautions, fabulous service and meal by Ella and Fred, a warm welcome and all very reasonably priced, will be returning as was one of the best meals we have had here. Thank you

Ist Sunday dinner out since before lockdown and very, very nice it was too. Full works of meat, roasties, veg, including lovely buttery smooth mashed swede with proper gravy. Well worth a visit. All safety precautions in place, plenty of space fot people inside and out. Good polite friendly service. Can't wait to go back. Loved it thank you very much.

Was served by Morgan this evening. Great experience can't wait to return soon, Morgans service was great and would love to have him again.

Amazing service from Morgan, he was really attentive and helpful. A big thank you to him for making our family dinner so special.

Where else would I get My despos presented to me like this .Great food, I had the curry! Yum!My friends had the taverner burgers, they looked delicious!Fully recommend a visit to this friendly pub.Morgan, our waiter was absolutely superb, and easy on the eye .Maeve the Manager, completely fantastic as always.Russ the bar man, keeps that bar immaculate!Well done team Greenhouse!

Molly was a nice and polite server and nice to talk to, she needs to have a pay rise will definitely be coming back

Was served by Molly this evening. Pleasant experience and below the mask knew there was a huge smile on her face. Very good at her job and was delighted by the service. Give this young lady a raise

during the covid this place is very well organised as far as meals tables and everthing else is such a lovely place to eat meals whether you are a couple of friends or family they cater for all food is really lovely and drinks are always available staff are really friendly and good service too lovely back garden with tables and umbrallas also a kiddy park and children always welcome and also dogs with a dish of water waiting.i highly recommand this place.familycouplesfriendsbusinesssolo

Great place to sit outside and have a drink and food while the kids play. Nice bit of space for kids to run around and play area too. Staff were friendly and professional. Special thanks to George 1, George 2 and Holly!

I went here on the 26th April with friends, when we arrived there was a bit of queue as you have to register as per Covid Rules, so I would recommend arriving a bit earlier, which registering we were advised that we only had the table from the time we booked for two hours even though we arrived late and were a little after the time booked when sitting sitting down at our table. We ordered our food and drinks via the Brains App which you have to download onto your phone. The App gives you the full selection of everything available without having to ask or remember, which is perfect for me as I have a rubbish sort term memory. The orders arrived promptly after ordering and paying through the app, I would recommend arriving hungry if eating food here, as portions are lovely and large, especially the burger!! When our 2 hours were almost up we asked if we could stay longer as the pub had started to empty and no more bookings were coming through after, which we were pleased our request was agreed to. I would highly recommend going here, food was delicious, there was decent spaces between the tables, we weren't packed in and staff went above and beyond to make sure we had a good and safe experience.

Visited here today with my family, for lunch. Received a very warm welcome and the one way system was explained to us while being shown to our table. Wan was extremely attentive and friendly and we felt nothing was too much trouble. Our food arrived promptly and was great. We used to regularly visit this pub but this was our first visit in here many months due to COVID. We will definitely be returning soon.

Veramente ottimo tutto: panini, toast e dessert.Un panino in particolare che mi piace è il saporitissimo almeno una volta a settimana lo prendo.

I have to say that I have been a patron on and off of the greenhouse for a while. Nothing against previous management, however, I have never felt more welcomed. The staff are amazing and when I visit it feels like family I havent seen for a while. The service received is impeccable especially with Richard, Morgan, Fred and Jordan! When going to the greenhouse whether its for a coffee after walking the dog, a meal with the family or a drink with friends and family, it feels like home. Thank you to the amazing staff and management who always ensure I leave as a happy customer. Thank you

I have been coming to the greenhouse for over 10 years as a regular whether it’s an evening of drinking or food and a light beverage. I am unable to find any fault with any of the service I have received, ever. The staff deserve all the praise and more. Jordan, Morgan, Richard, Beth and Fred are amazing collectively and individually. They welcome everyone the same whether you have visited the pub for the eighth time in a week or it’s your first visit. The staff of the greenhouse from the top to the bottom should teach other pubs and restaurants near and far how to deliver service. Nothing against previous management but since Maeve has taken over, the greenhouse is like a second home. All staff employed deserve more recognition and more and Brains should be proud to employ all who work there. Thank you for making all my visits, no matter the type everything and more, especially during these hard times. Thank you

The greenhouse has always been a second home to me and my family ever since I became of drinking age. It has always held a special place I my heart because I met my partner there, got engaged there and even had my wedding party there. There is not a bad word that I could say about the staff employed there. Every single member off staff from kitchen to bar to management are fantastic. They make everyone who visits feel at home whether they are there for the evening or just popping in for a swift drink after walking the dog. I have to say since maeve has taken over, with no disrespect towards previous management, when I pop in its like visiting a close friend. All of the staff deserve their own praise, especially Richard, Jordan, Morgan and Fred. They work their backsides off. Thank you for everything you are doing for us all during this pandemic, thank you.

We eat there often and find the Food is always spot on, Lovely staff members and price is reasonable.

Food was fantastic and great value for money. We were greeted by a very friendly front of house, and was served by the lovely Morgan for the entire evening. Morgan was so helpful and nothing was too much trouble. Thank you very much Morgan and all the staff for a really enjoyable evening.

Just tried a taster for the new flatbread menu whoever thought of putting a wedge of lime with a Mexican pizza is genius so is the pear and goats cheese and kebab topping 😛😛😛

Covid controls well controlled and yet good ambience. All staff very accommodating, especially Fred.

First meal here since lockdown although we have been here regularly for just drinks. The Covid precautions are excellent, but don't feel like an inconvenience as it flows well. The food was very good and the service friendly and efficient. Made for a very pleasant evening.

Great service, very helpful. Great staff. Really friendly and helpful. Food was great as was the booze.

Well impressed with how safe and organised it is at the Greenhouse.Sunday roasts was excellent, a choice of topside beef, brisket, lamb, turkey, served with great Yorkshire pub and fresh veg.All the staff were so attentive, gentleman call Fred? Was so helpful and reassuring, we felt so welcome and safe.Keep up the good work, we will return.

Brilliant from start to finish. Everything clearly marked for covid safety. Hand sanitizer everywhere. One way system in place. 1 in 1 out at the toilets. Masks around the pub worn until you sit at your table, but if you need to get up, wear mask. Couldn't be any clearer. Booking system is also great. You can chose to have table service if you don't want to use the Brains app. Staff are very welcoming and are all professional. New manager, Maeve, is very friendly and makes sure your visit goes smoothly. Food is beautiful, always arrives in a decent time and at a hot temperature, which I love. A great variety of drinks. Couldn't ask for a better place to visit during these unprecedented times. Thank you Greenhouse team, you're all doing amazing!

Great relaxing lunch. Outstanding service in this difficult time. Great safe set up inside and outside. Cant fault the staff. And thank you for your service. Very happy customers

Excellent food, lovely surroundings and all very covid secure. Staff were very friendly and couldn't do enough to help. We had an excellent evening and felt comfortable and secure. Would thoroughly recommend this lovely local!

Lovely and enjoyable evening, good food, respected social distancing, friendly and happy staff. Thanks to Morgan for sorting the icecream! 😊

Visited for lunch on a busy Saturday afternoon whilst in the area.Great selection of food and lovely garden area which we sat in. Just a heads up - you need to order your food and drinks on the Brains app if you sit outside which was no issue for us, but may be for older visitors.Friendly staff and great overall service. Reasonable prices too.Would definitely recommend.

We began visiting The Greenhouse when we were moving to the area. We stopped for food and drink. The menu is very all round with lots to offer - when our food arrived the quality was amazing and presentation was perfect. My mother is a big complainer on any family meal - and she thoroughly enjoyed. The pub is dog friendly also which we really appreciated as we take our little cockapoo everywhere. Would definitely recommend to any visitor!

Stopped in the greenhouse for a quick lunch and sat in the beer garden which was very large and shady and the pub inside was l set up really well for covid with no bar service but a good app to order food and drink

I’ve never left a review before and eat out on a regular basis but the experience we have had today left me no option but to leave a review. We went out as a family of four for a afternoon meal and unfortunately had a very bad experience at the Greenhouse pub in Cwmbran. My sons meal was wrong and when we highlighted this it seemed to cause a massive inconvenience. Then my sons meal was missing the garlic bread we were not offered any daises we had to ask. My daughters meal was missing cheese in her burger. Our Sunday cooked dinner came without any gravy and we had to ask for it plus hardly any vegetables. Found the lady very rude to my husband when he asked for ketchup for my son. Ruined our whole experience will not be going back and would NOT recommend

Lovely place to eat and drink. Massive back garden to drink and eat in (lots of room for kids too incl a little play area designated for them). Inside it was lovely too. Staff were amazing and very attentive. Drinks were good and reasonably priced and so was the food. The food was very yummy and can’t wait to return again. Only thing we would say was that the bread of heaven needs more cheese and dips. The cheese was just on the top of the loaf as oppose to all the way through and the dips were very small for a sharer. However it was still very yummy! Highly recommend this place!

GOOD. I have been here for a few beers with the wife, friends and yesterday with 2 grandchildren. Since lockdown has eased. Went yesterday and Brains app works flawlessly on my smart Nokia. Kids had food cooked and presented politely. Great service all round. Loads of handgel to use. Staff doing their best to keep guests aware of their responsibilities re covid. If you know the place support it. Recommended if you have children as huge beer garden.

Visited on Tues 25th Aug. Arrived early(table booked for 8:30) to have pre drinks,only to find all tables booked up twice over and with covid issues, not permitted to stand and it was raining heavily or we would have enjoyed sitting outside. Debated getting taxi elsewhere til table free and were kindly offered a window seat. Our table became available earlier than expected and we got to keep it for rest of the evening Staff were fab and so friendly, which really helps the lovely atmosphere. We ordered a beef steak and lamb steak. Perfect cuts, but lamb a bit too rare for me(I should have asked for well done) so I asked if I could get it cooked a bit more and was told cos of covid, they could bring me another but not allowed to cook the original one more. I said that wasn't necessary but staff couldnt have been nicer and the bill was a pleasant surprise Looking forward to going back very soon❣

We visited the Greenhouse on Thursday 20th August, due to covid, you have to order your drinks and food via an App and the staff very busy. A young lady called Wan served us, she is such a friendly person and the level of service was excellent, nothing was too much trouble.

Booked a table for 04th at the green house, the host Mike, was great showing us to our table, Richard served us and was very charming! The app was easy to use tobe honest, why didn’t you do this sooner!! They really respected social distancing, we witnessed staff actively encouraging people to follow the one way system. All in all, I look forward to coming back.

The Sunday roast here is exceptional, the best in Cwmbran in our opinion. The service is slow if you don’t preorder - we weren’t aware of the preordering system when we went as we weren’t told when we booked our table. We often go out in large groups as a family on a Sunday and this place is ideal. Dogs are allowed in the bar seating area and outside which we love. The lamb was absolutely beautiful, highly recommend. We have been once before on a week night and the menu had just been changed and the till wasn’t recognising all the meals so paying was a nightmare but I’m sure this was just a teething problem.

Table booked in advance for family celebration. Our greeter could not find our booking. 10mins later seated at a table that accommodates 4 for a party of 5. We were immediately told there was no chicken for any of the mains or starters due to a lack of delivery.Service was poor, we had to ask for cutlery and wait several minutes for our server to return, food was barley warm on arrival and at this point was stone cold. We had to ask for condiments the server left and went on to serve other tables then returned with empty condiment bottles. When asking for them to be replaced we were greeted with a sigh. Our party ordered various meals, all were soggy and the meat was like chewing rubber. Very disappointing. We were asked if all was ok with our meals and before we could reply the server had left. At this point we decided to pay for our meals and leave. Very poorly organised, not enough staff on shift to serve and all lacking customer service skills. Will not be returning.

Went in today for lunch 5 of us Ordered prawn cocktail , 2 nachosAnd a pate Nachos and pate arrived we finished them no sign of the prawn cock tail asked about it oh it’s on its way had to ask again and eventually arrived but I think they got the chilli powder mixed up with the paprika as it was spicy hotWe ordered ploughmans without ham but extra cheese instead but was told can’t do that as not allowed!!!Faggotts and buttermilk chicken was ok SERVICE WAS VERY SLOWHouse wine Merlot was awful sent 1st one back as thought it tasted strange but second was the sameNot be going back

Having just seen some recent reviews posted I felt I had to put my views forward as well. We have been regulars at this pub for several years and have always enjoyed the nature of the pub, its friendly staff and the atmoshere they have created.This however has taken a downward turn with the arrival of the new manager. Where did Brains find this person.He is not customer friendly and on several occasions people have left because of his attitude.. I did not witness his recent outburst but it does not surprise me., I've yet to see him crack a smile and he gives the impression he just does not want to be there and customers are only a nuisance.Please Mr. Brains , you have a great pub here, send your new guy on a customer awareness course !!!

Really good food proper pub grub no complaints and a great feel to the place. Nice relaxing evening how a pub should be. New Landlord making a massive improvement, all round its a good boozer!!! Keep up the good work

Went for lunch today. Staff were lovely, prices good, however my food was very disappointing. Had the cod, chips and mushy peas. Batter on fish was soggy inside and food was barely warm. Didn't enjoy at all, was very surprised as was told it was a good place to eat. Not sure if I will return.

What a difference a new Manager makes to the atmosphere in a local hostelry. Andrew and his wife Dawn have not been managing the Greenhouse for that long, nonetheless, the place is buzzing and there is a notable change in the atmosphere. You see Andrew interacting with the customers, and the local customers in particular. A new experience. I like Brains beer and drink there, but I haven't eaten there for several years, having had a bad experience previously with a poor Sunday lunch, and poor customer service from the previous Manager. Brains did give me a voucher as compensation, but it was only valid for the Greenhouse. We didn't use it because we didn't want a repeat experience. We are going to eat there again because what I now see is quality service.

We went to the Greenhouse for lunch to celebrate my father's 80th birthday. My Mum also has been ill so we had specific needs for seating and a table. Fabulous staff, especially Hilary, welcomed us & helped at every stage. Lovely food and really fantastic service. Highly recommend a visit, we will be going back. And Hilary - huge thank you!

Six of us booked for Sunday lunch. As a vegetarian Sunday lunch can sometimes be a bit iffy in some places. Not here! I had some really tasty glamorgan sausages. The roast potatoes were lovely and crisp and the veggies not over cooked. Dessert was lovely too! We will definitely call again. A good wholesome pub Sunday Lunch!

Often I frequent the Greenhouse and have for many years. Especially booking large parties for food etc with work a few times a year and often with friends through out summer months. Very disappointed yesterday evening when me and a few friends were having drinks around 6:20-6:40 the new manager who works there was raising his voice very loudly, we looked over to see he was in-fact shouting at Jodie former manager of the pub. Was very uncomfortable and embarrassing to watch and don’t think should have acted like that in front of customers at all! Such a shame as Jodie always had a welcoming smile on her face and loved by the community made that pub stand out and a better place especially for summer months with kids etc. We was appalled especially as the people I was with last came with me and a large party for food where she dealt with us start to finish with no problems at all. Disgusting way to speak to anyone let alone a Male shouting at a female like that in front of anyone! Made us feel disheartened to return if I’m honest.

Came here last night for a meal with friends and was absolutely disgusted to see a man who turned out to be the manager, actually screaming at a customer and then his wife joined in ... This poor girl looked mortified no idea what it was over but having been in hospitality for years I can safely say NOTHING would ever justify this vile behaviour, everyone could see and hear and this girl didn't even raise a voice she just quickly left... I will NEVER be returning here and I strongly suggest if you would like a nice friendly meal don't go here!!

Me and my friends use to love coming here for the food! Use to be a regular thing... good price for good food. But lately it's gone down hill... menu keeps changing and very little on day menu now. Nothing hardly on there compared to before and the food was not the best! I needed a steak knife to cut my toasted bread and garlic mushrooms! So hard and very little of it! Wont be rushing back for the food. But cant fault the polite gent who served us.

We visit The Greenhouse every Christmas Eve, mainly to see friends and enjoy the festive season. When the pub was first opened as a Brains pub, it was well run, food was good and so was the beer. However, the Brains SA and Reverend James beer is not kept well and was awful on Christmas Eve. Lots of friends had left due to part of the pub being off limits as the tables were already set for Christmas Lunch the next day. Exactly, I wonder, what is a pub for???? When the beer is poor, the meals are "average" and customers are only welcome up to a point, it becomes clear why so many pubs close down.We have already decided not to bother with The Greenhouse next Christmas Eve and will go elsewhere.

Myself and my partner popped in to have an early afternoon drink on a Saturday so fully expected it to be busy. On arrival all the tables on the dining side of the room had 'reserved ' signs on them, fair enough. I asked politely at the bar as we were only staying for one drink could we sit at one of the tables if the reservations were not until later. I was told this wasn't possible even though the reservations weren't until later? So we went to sit in the not so cosy side of the bar in one of the few tables. Unfortunately this table was right next to the men's loo and the smell was dreadful! We moved straight away to a table nearby but could still smell the odour from the toilet! Suffice to say say we stayed less than half an hour, and yes the reserved tables were still empty..

We visited the pub as a small group for the festive menu. We all enjoyed our starters and while many of the party ordered the roast and were generally happy with the meal a few had ordered the cod loin. Unfortunately the cod was a little dry and overcooked and it came with roast potatoes, obviously they were busy and didnt want to do the new potatoes as advertised on the menu. Now for the fun bit - it came with a yorkshire pudding!! It certainly gave everyone a chuckle as it is not normally something you would have with fish. The creme brulee was just a heavy custard with some dark fruits and no burnt sugar on the top which was odd. MORE IMPORTANTLY The pub has run out of ale, not a pint to be had and only san miguel on tap. This is a Brains pub for goodness sake how can it possibly run out of beer!! I hope this is not a bad omen for Christmas and the New Year and while we are aware that there is new management in the pub we hope that it is just a teething problem and it wont happen again.

Went to the greenhouse tonight 3rd Dec for the festive menu. I had the ham hock and chutney & my husband had the salmon.for starters. Mains we both enjoyed the Turkey dinner with roast potatoes, carrots and broccoli. Home made Yorkshire pudding (very big), stuffing balls and pigs in blanket. For desert we both had the lemon tart, quite sharp but just the way we like it so no complaints. All courses were plentiful and very tasty. We thoroughly enjoyed the meal & the cost was £14.99 each, well worth every

Love this pub! It's dog friendly and has an awesome beer garden for the summer months. Food is always lovely for this price too ££. Staff are lovely and friendly as well.

Elaine, Michelle, Karen & Mary would like to say thank you so much for the experience at the greenhouse.

Our group of ten were well looked after and the food was good value and of good pub quality. The friendly service was much appreciated.

Quiet and cosy venue. The staff are very kind and welcoming but Beth stood out for her amazing cocktails!

for the second time recently we all enjoyed the service and the food which was good value and well cooked.

When your meal comes out within 5 minutes of ordering I guess you know you're in trouble! Had chicken korma - looked awful and had no taste. One of the worse curries I've every eaten. Daughter had chicken burger which was okay but we won't be going there again!

Terrible Ale selection, just Brains bitter. The so called curry was a tasteless thick gravy like liquid with lumps of unidentifiable meat added. The beer batter on my guests fish contained larg black flecks of, we assumed, was congealed frying oil. We departed this wretched dump leaving behind 50% of the " food" on the plates. PS I must not forget the green ball bearings that acommpanied the fish. Never again for us, Brains must take a hard long look at this place.

Just have a drink, go somewhere else for food! This place needs a radical overhaul by someone who understands how to prepare and serve fairly simple pub food. I have had better Vesta curry!

Went for lunch with a party of ten. Had to wait for food as pub was packed. When the food came it was very nice and worth waiting for. I ordered from the children’s menu and it was just enough for me. The staff were very friendly and efficient.

Booked a table for birthday celebrations and was informed that there was another function so we were asked to pre-book our menu choices. I asked if our booking would be an issue if there was a function and was told it was only a small buffet so wouldn’t be a problem. We arrived to a very loud pub and discovered on entering the building the buffet was actually accompanied by a DJ and disco!! Staff were busy dealing with the function and it took a while to get someone’s attention to let them know we arrived. It was really hard to have a conversation with my friends due to the disco so I asked to speak to the manager who was a nice guy and explained (at great difficulty over the noise) our frustrations and he explained that he didn’t know what had been agreed as he only took over the role last week. The manager did agree to give us a discount off our food which we accepted but had we known we were booking a meal in those circumstances, we would have gone elsewhere. The only saving grace was that the food was actually good.

Disappointed that the menu didn't have any information about Gluten Free. Asked the bar staff who said they weren't allowed to advise and directed me to their app, which also was pretty useless! Ended up having to guess what I was safe to eat. Went for a vegan dish which seemed safest.

The food was good but spoiled by having to book and order before arrival. The food was good but rushed in this very busy and vibrant pub. The gardens are superb and helped keep the children occupied. The pub is a beautiful historic building and very popular.

Looking forward to an enjoyable night only when we got there our table wasn't ready and was put on the end of a wedding party we asked to speak to the manager to see if we could be put on a smaller table out of the way as not to disturb anyone only to be told this was not possible we booked the table over a month ago and if we told at the time they were going to busy we could have come back another time and gone elsewhere they were very rude and didn't care as this nearly spoilt our friend's birthday luckily enough were able to book another place to eat and had a enjoyable evening and she didn't feel too disappointed alas they have now lost our custom

Having just returned from our summer holiday we were in need of some typically British food, without wanting to cook it!!! As we had lost our days we forgot it was Sunday lunchtime until we dropped into a couple of places only to find they were booked, finishing for the day or obky had a few menu items left.

A group of friends had seen the advert for the Greenhouse Gin Festival and attended Saturday 10th late afternoon. After 2 drinks we left. There was no atmosphere, the service was appalling & the gin promotion can only be described as pathetic. I’d advise an events organiser for the future...

We visited on a Friday evening and the place was heaving both inside and out due to the gorgeous weather. Luckily we had reserved a table in advance and both the food and service was very good considering the staff were rushed off their feet. Special thanks must go to Jordan-Leigh and Libby.

We visit as a large family on a hot Saturday night. The food was hot and tasted great. The staff were professional, friendly and helpful. Nothing was too much trouble for them. They had a lovely friendly manner and had a laugh with us and making sure we had everything we needed. We have nothing but good things to say about them all, staff at other restaurants could learn a lot from you. We look forward to our next visit as this is fast becoming our favourite place. A special mention to David, Cerys, Nikita and Robyn as these guys were particularly attentive and made the night special. Thank you x

Lovely food, excellent service and good value for money! Rarely that the family can all meet up, and we were looked after. Well recommended.