Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 245 in 262 in North East Derbyshire
Nº 59 of 60 British in North East Derbyshire
Opinions
Booked and paid in August for a baby shower in November. THREE days before the baby shower the owner contacted us to say he’d double booked us and although WE booked first he was honouring the other booking and could no longer accommodate us. AVOID.
Aimee D . 2024-11-09
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Been to have food so many times and it was as good as always . Today went and the lady that served us was rude and as she was to everybody , my friend and I were so disgusted and upset how she treated a disabled lady in a wheelchair and if I had been her I would of gone home and cried !!! . Then a gentleman came in and had a puppy with him on his lap feeding him a biscuit which he licked from table ! When they went she never even cleaned the table ( I felt sick for the people that sat their after ) we spent nearly £ 30 and sadly will not be returning .
Nicole J . 2024-04-09
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Have been here several times for breakfast with a friend with no issues. Today would be my last visit I'm afraid. Very rude waitress, asked to swap the jug of milk and something was floating in it to which it was banged down in the table. Man came in with puppy which he had on his knee with puppy licking the table to which wasn't wiped before next customer sat they're. The final straw today was the total disregard to a disabled lady in a chair, her carer moved a table to allow her to get in the cafe, waitress was very rude saying she could stay there as long as the door opened. No help to locate a more suitable place for her. I was so embarrassed for the lady, the carer commented how rude the waitress was
Rachel P . 2024-04-09
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Brilliant table service, very friendly and polite staff, and lovely drinks and their cakes are really nice it does get busy
Becky W . 2024-02-02
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Awful customer service, extremely rude and unprofessional! Simply made a query to get clarification on a booking i made & they’ve hurled abuse at me and blocked me, yet kept my deposit. Clearly don’t know how to run a business or speak to people like humans. No remorse or apology for upsetting a pregnant woman
Kirsten Armes . 2023-07-02
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Arrived at 11.55 asked for a menu given one white piece of paper between all of us, then asked for more so given two more pieces of paper. Asked to order said they were short of two staff - so had to wait, so we waited and waited on a hot day without even the offer of a drink 40 minutes later one of us feeling ill they a few went to Hoist down the road to see if there was a table - the staff continued to walk past us and ignore us - telephoned to say there was a table so we got up and walked out, nobody asked why? and nobody offered to serve us after 45 minutes sitting there on a hot day When we arrived at Hoist they imediately bought of jug of tap water and glasses to the table, then we had drinks within 5 minutes and food within 10 which was delicious. Extremely friendly service.
valerieb324 . 2023-06-21
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Really disappointed, no music or Christmas atmosphere for a festive tea. Also not value for money, although food was nice, left feeling hungry. Only got one cup of tea in price which was expensive and had to pay extra for another one. Then price also increased from booking, and the member of staff not customer friendly. Cost £40 for 2 people. Wish we had gone somewhere else. Sorry to say would not return or recommend. :(
Debbie O . 2022-12-14
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Booked in for sunday lunch 25th September and must say its the best sunday dinner i have had around the Chesterfield area. Service fantastic and the food was excellant.Had a dessert afterwards and a coffee. Already booked for Tuesday afternoon and again to return for Sunday lunch.Support your local business trust me you will not be dissapointed. Thank you for a fabulous experience
R7616VLmartinl . 2022-09-25
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Previously ate breakfast at Graze then found out they are now open for Sunday lunch so we decided to give it a try. There was a choice of beef, pork or chicken (or all three) and I had chicken and my wife had beef. The meal was stunning. Well cooked meat with a Yorkshire pudding, mashed potatoes, a good selection of fresh vegetables and cauliflower and broccoli cheese. Everything was cooked to perfection. All that and reasonably priced. Jamie and the staff should be proud of the food and service they provide.
AndyD765 . 2022-09-19
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607 Opinions
Staff rude. Lacked manners and not very welcoming. Pub was clean, that's about it. Too interested in chatting the young men at the bar
388 Opinions
Living in Calow for the last 6 years this pub has continued to disappoint, Landlords coming and going, inconsistent opening times and food being served/not being served. I'm not sure what made me and my wife go again, we know it's under new management again so thought we'd walk down have a pint and a bite to eat, both went for burgers , both reasonably priced and I have to say both very tasty, for nut much more than any fast food restaurant it was well worth the price, we'll definitely be returning. My only little gripe was you had to walk up to the top bar to order, so no table service, that accompanied by the fact the kitchen shuts at 7pm, we normally like to eat a bit later, but all in all, good value and good food.
2636 Opinions
We visited on November 1st, 2024, and sadly, it was quite a disappointment. While the bar staff did their best, the kitchen service was very underwhelming. By 6:30 PM, they had already run out of the special main menu on the board! The food took a long time to arrive, and when it finally did, it was subpar. The steak & ale pie was more air than a hot air balloon and hardly had any meat. The crust was burnt and tasted like a heated-up frozen pie. The chips were clearly shop-bought oven chips. This was not the level of service we had experienced before. We left feeling quite disappointed. It seems the place is being sold, and I hope the new owners can bring back some quality!