Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 246 in 262 in North East Derbyshire
Nº 59 of 60 British in North East Derbyshire
Opinions
Booked and paid in August for a baby shower in November. THREE days before the baby shower the owner contacted us to say he’d double booked us and although WE booked first he was honouring the other booking and could no longer accommodate us. AVOID.
Aimee D . 2024-11-09
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Been to have food so many times and it was as good as always . Today went and the lady that served us was rude and as she was to everybody , my friend and I were so disgusted and upset how she treated a disabled lady in a wheelchair and if I had been her I would of gone home and cried !!! . Then a gentleman came in and had a puppy with him on his lap feeding him a biscuit which he licked from table ! When they went she never even cleaned the table ( I felt sick for the people that sat their after ) we spent nearly £ 30 and sadly will not be returning .
Nicole J . 2024-04-09
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Have been here several times for breakfast with a friend with no issues. Today would be my last visit I'm afraid. Very rude waitress, asked to swap the jug of milk and something was floating in it to which it was banged down in the table. Man came in with puppy which he had on his knee with puppy licking the table to which wasn't wiped before next customer sat they're. The final straw today was the total disregard to a disabled lady in a chair, her carer moved a table to allow her to get in the cafe, waitress was very rude saying she could stay there as long as the door opened. No help to locate a more suitable place for her. I was so embarrassed for the lady, the carer commented how rude the waitress was
Rachel P . 2024-04-09
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Brilliant table service, very friendly and polite staff, and lovely drinks and their cakes are really nice it does get busy
Becky W . 2024-02-02
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Awful customer service, extremely rude and unprofessional! Simply made a query to get clarification on a booking i made & they’ve hurled abuse at me and blocked me, yet kept my deposit. Clearly don’t know how to run a business or speak to people like humans. No remorse or apology for upsetting a pregnant woman
Kirsten Armes . 2023-07-02
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Arrived at 11.55 asked for a menu given one white piece of paper between all of us, then asked for more so given two more pieces of paper. Asked to order said they were short of two staff - so had to wait, so we waited and waited on a hot day without even the offer of a drink 40 minutes later one of us feeling ill they a few went to Hoist down the road to see if there was a table - the staff continued to walk past us and ignore us - telephoned to say there was a table so we got up and walked out, nobody asked why? and nobody offered to serve us after 45 minutes sitting there on a hot day When we arrived at Hoist they imediately bought of jug of tap water and glasses to the table, then we had drinks within 5 minutes and food within 10 which was delicious. Extremely friendly service.
valerieb324 . 2023-06-21
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Really disappointed, no music or Christmas atmosphere for a festive tea. Also not value for money, although food was nice, left feeling hungry. Only got one cup of tea in price which was expensive and had to pay extra for another one. Then price also increased from booking, and the member of staff not customer friendly. Cost £40 for 2 people. Wish we had gone somewhere else. Sorry to say would not return or recommend. :(
Debbie O . 2022-12-14
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Booked in for sunday lunch 25th September and must say its the best sunday dinner i have had around the Chesterfield area. Service fantastic and the food was excellant.Had a dessert afterwards and a coffee. Already booked for Tuesday afternoon and again to return for Sunday lunch.Support your local business trust me you will not be dissapointed. Thank you for a fabulous experience
R7616VLmartinl . 2022-09-25
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Previously ate breakfast at Graze then found out they are now open for Sunday lunch so we decided to give it a try. There was a choice of beef, pork or chicken (or all three) and I had chicken and my wife had beef. The meal was stunning. Well cooked meat with a Yorkshire pudding, mashed potatoes, a good selection of fresh vegetables and cauliflower and broccoli cheese. Everything was cooked to perfection. All that and reasonably priced. Jamie and the staff should be proud of the food and service they provide.
AndyD765 . 2022-09-19
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1895 Opinions
Lovely atmosphere,great service, meals were tasty but portions were small. The costs were reasonable for food and drinks. Would definitely go again.
1870 Opinions
Can't possibly go again. Food was OK but seeing 4 rats feet away from me outside was too much .they could have just walked in .something needs to be done .
762 Opinions
After paying an exorbitant price for a cup of tea I was expecting something good,what I actually got was a Luke warm unstewed thimble of something resembling tea.i told the lad behind the bar it wasn't good enough and that the water wasn't even boiling to brew the tea properly.the water had come out of machine so he was happy with his response.if you can't get tea right in the hospitaly business what can you be trusted to get right.