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OpinionsNoteTripAdvisor113.5

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My husband ordered a chicken dinner to be delivered for me. Veg all undercooked, the lumpiest mash I’ve ever had, no Garvey at all, I had to make some for myself. Very bland Yorkshire pudding and one roast potato that was very nearly raw, so undercooked I couldn’t even cut through it. Never again.

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hughezy . 2023-11-05

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Fantastic food with friendly staff. Gorgeous baked potato with fresh salad. And amazing Crunchie Cheesecake. Will definitely be back!

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Martin D . 2023-07-24

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We only called in for a coffee, so can’t comment on the food, but the staff were very nice. They brought a plate of sausage for our dog, and it looked like he thought they were delicious 😁

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Nickynoodle1278 . 2023-06-12

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I had the trio of meats ,sunday dinner a few weeks ago and it was amazing . Couple of weeks ago i just had the chicken and it was just ok . Then today i had the trio of meats again and the meat was way over cooked the vegetables were way under cooked and the ypurkshire pudding was bone dry . Wont be oredering from here again

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Drew M . 2023-04-02

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Absolutely devastated and upset at the behaviour I've just come across in Grays cafe on Bedlington Front street. I don't get to see my family often, so on a rare occasion I have my grandad and grandma in one place, me and my mam had agreed we would treat them to a coffee and I suggested going to Grays. Initially the service was lovely, I had told them at the beginning I would like to pay as a treat. When it came time to pay, I jumped up and asked to pay before my grandad, me and my grandad always have this and we make a bit of fun out of it, I thought this would be an occasion where I won the battle. Until the owner started shouting saying I was upsetting my grandad, shouting and screaming at me and my mam across the cafe. I've never been so gobsmacked, all because I wanted to pay the bill? As someone who works in hospitality as a deputy manager, I would never ever dream of behaving in that manner and I garuntee you I've dealt with worst customers than a granddaughter trying to treat her grandad. I've left upset, in tears and my grandad is upset too because of the way we were treated. So well done, you've upset us all on what was supposed to be a nice family day and embarrassed yourself and my grandad in front of your customers. There was no need for that at all. I could understand if I'd snapped my fingers or shouted at you to pay, but I just asked if I could pay the bill and you kicked off straight away, that's not a fair way to treat anyone. Normally I'd walk away and not say a word, but my grandad and grandma are my best friends and you've absolutely ruined our day. Grays cafe bar

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Jo B . 2022-12-18

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Popped in here for a quick coffee as my daughter was next door having her hair cut. A friendly, family place with a basic but nice lunchtime menu, so I ordered a panini to accompany my pot of tea. Tasted really nice and the tea went down well. This is the sort of place you can simply arrange to catch up with friends at or simply pop in for a brew by yourself. Will be back.

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MagpieReiver . 2022-06-11

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We thoroughly enjoyed our turkey dinner with all the trimmings: food was beautifully cooked, well presented, hot and tasty. Extremely good value for money. Frances and Hayley went out of their way to make sure everything was right. Highly recommended!

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roseanner697 . 2019-12-18

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Cafe bar in Bedlington on Front Street. Fairly new management, pleasant convivial surroundings and delicious food and drink. Well worth a visit.

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Ruth W . 2019-12-10

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We visited on a Saturday lunchtime, we were the only ones in at first. We were greeted by a very friendly owner. We opted for a tuna toasted sandwich and a white cheese sandwich. A tin of orange Fanta and a Diet Coke. The sandwiches were fresh and presented well. We opted for a chocolate cake and a cherry scone. The portion of cake was huge and we took what was left home, It came to just over £15, which I thought was a bit steep. Nice people and nice food.

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Joanne T . 2019-10-06

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This cosy little cafe bar is so warm and inviting. The staff are very friendly. All of the food is freshly prepared. Home baked scones, cakes.... need I say more!!

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lynneharrigan2018 . 2019-08-10

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I’ve visited Gray’s now on two separate occasions, my first visit was for Sunday lunch with my family, first impressions a very bright welcoming warm friendly cafe bar with fantastic staff, food which was roast beef with all the trimmings was fantastic, piping hot and beautifully cooked, followed by a gorgeous cheese board, a bottle of Peroni and a glass of red wine with my cheese. My second visit a few days later where I opted for the full English breakfast,and a coffee, again beautifully cooked and piping hot. Gray’s has only been open a couple of weeks however first impressions were fantastic, I will definitely go back and I’m sure Gray’s will become a regular of mine. Looking forward to watching them go from strength to strength.

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michelle b . 2019-07-18

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I urge anyone who is looking to book this venue for their wedding or event considers that the lead up and after care communication is abysmal. We had an event booked here almost 6 weeks ago, on the lead up to the event we sent numerous emails asking for food prices and waited a lengthy time for replies. Once we decided what food to choose, we then emailed it in writing, then asked for confirmation again without response to the final email asking for confirmation. We requested to meet with someone face to face at PTMY Morpeth to discuss all the details and confirm our choices, we were refused this as “nobody was based there”. I found this response quite shocking considering the amount of money an event and food costs here. On the evening of our event the WRONG food was served, not only was it not what we had ordered it was served freezing cold, not in chafing dishes like you would expect of this kind of establishment. I spoke to the manager and staff on the evening, and they advised there was nothing they could do but if I sent an email following the event I would be compensated with the money refunded, the staff advised they would let management know the email would be coming in. I had my guests coming up to me all night complaining about how the food was unacceptable and freezing cold. After sending several emails with no response and 4 visits to PTMY Morpeth, and phone calls being advised someone would call me back again with no follow up, being back and forth to different people, I was advised someone would contact me. we have only had one email after almost 6 weeks one email with no resolution on. If it had been facilitated when we had requested to come in person or for even a 5-minute call to go over details this mistake I believe wouldn’t have happened. I feel once the company receive all payments they no longer care and afterwards are ignoring this hoping we won’t continue to pursue so they don’t have to honour the refund that was promised to us.