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3.5

Based on 38 opinions finded in 1 websites

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Nº 2449 in 3448 in Manchester

Nº 308 of 412 Other cuisines in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor383.5

comment_iconOpinions

Me encanta el concepto del café, la excelente ubicación de MMU lo encontré en una sala de conferencias diferente. El personal era amable, pero lamentablemente mi curry se enfrió, lo que fue reemplazado por una comida más caliente, pero significaba que comí en un momento diferente al de mi amigo y tuvimos una mesa tambaleante, lamentablemente no fue una gran experiencia en general.

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Jade Mottley . 2020-03-22

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fast service , good meat and veggi / vegan options, It also has a small bar too . Free wifi , there is some outside seating but it is is on a very busy road .

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Angela . 2019-11-09

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El personal ha sido muy grosero aquí conmigo mismo, mis amigos e incluso mi madre en una ocasión. Regularmente dicen que no están seguros si tienen un elemento en el menú, sin ofrecer que lo comprueben y dos veces, cuando les pedí que lo verificaran, me dijeron que no se molestarían. Me cobraron dos veces aquí, así que ten cuidado con eso. La comida es muy normal y poco sazonada. El personal nunca ofrece salsas ni trae cubiertos cuando arrojan la comida sobre la mesa, y por los precios, realmente deberían hacer más esfuerzo. Creo que este lugar necesita mejores chefs y un poco de capacitación en servicio al cliente, o simplemente algunos servidores nuevos con un mínimo de modales.

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Lucy W . 2019-10-19

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Mi amigo y yo llegamos ayer a las cinco y media con la anticipación de comer té, después de sentarnos, mirar el menú durante 15 minutos, decidir qué queríamos comer y subir al mostrador para pedir, nos informaron que toda la comida había sido "despegado" debido a un "almuerzo muy ocupado" y se habían quedado "prácticamente sin todo"? ! ¿Seguramente un restaurante debería tener suficiente stock para mantenerse al día con la alta demanda dado el hecho de que se encuentra en una zona de estudiantes ocupada? Estábamos muy, muy decepcionados con el servicio y el hecho de que no había un panel de información / letrero que informara a las personas sobre el hecho de que "se les acabó la comida" antes de entrar. No volveré

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Rebecca D . 2019-10-15

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Fui a desayunar un sábado por la mañana; nuestro grupo tenía té, blanco puro y una cerveza de jengibre para beber y el desayuno grande y aguacate sobre tostadas. El servicio era bueno y la comida muy agradable. Las bebidas también estaban bien. La decoración es amable "almacén elegante" y bastante atractiva. Recomiendo este lugar

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mindfulmeg . 2019-09-08

MORE AT TripAdvisor

It’s a fantastic concept what they have going on with the fair trade and vegan options etc but lacking something. Breakfast menu is on the table all day but there isn’t any other menu available, there’s fancy boards which say what food they do but it isn’t too clear? Quite expensive for what it is

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chughes1998 . 2019-08-27

MORE AT TripAdvisor

The concept is actually good and I like how the place is decorated. I went twice all I can say is the staff lacks of enthusiasm and professionalism. 1st time: I got in and NO ONE greeted me or approached to me,so I took a seat and checked the menu. Breakfast menu were still on the table at 4 P.M. and only pizzas and starters were available. If you want to know any other options, such as sandwiches ,drinks ,cakes you have to go to the till and ask ( imagine how bad would be for someone disabled). I got a chicken salad for £6: THE WORST SALAD I’VE EVER EATEN. It was full of cheddar cheese and the chicken was a bit dry. 2nd time: I came back after a month and had a sandwich with avocado,tomato,feta and vegan mayo. It was well toasted and good tasted. Unfortunately the staff is a bit rude and unprofessional. I’ve waited for 5 mins to get a slice of cake and a girl that came after me,got priority for no reason. I had to pay by my met card and the guy DARED TO ASK ME TO PASS HIM THE CARD READER THAT WAS AT THE OTHER TILL. At the begging I thought he was talking to his colleague, since he was by it and wasn’t doing anything , but then he asked me again so I gave it to him. That’s really rude and disrespectful,in my opinion. The food is ok,you can save money by preparing it at home to be honest,but the staff has to change attitude!

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725rach . 2019-07-01

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We arrived at 12:05 with 2 small children and found a table. The breakfast menu finishes at 11, they only serve pizzas after 2. So we asked the waitress what food they had for the children. She was rude but informed me they were still doing breakfast. They don’t have any gluten free food on the breakfast menu. So my husband and I settled for a coffee and a brownie but after a quick mental calculation worked out there were not enough plates for the brownie options. So I asked what gf brownies she had, but was told to look at the counter. We ordered 2 flat whites, 2 brownies and a toasted sandwich for my son. Then I was informed they didn’t have the gf brownie we ordered. But when I tried to explain that’s why I had asked for clarification, i was snapped at. We finally got 1 brownie and the toastie, which were delicious. But they had clearly forgotten about the coffees. It took 35 minutes. I did get an explanation but no apology. The ethos, ambience and the local product/ fair trade is a great concept, but sadly this place doesn’t deliver.

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862katharinei . 2019-06-08

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As it's close to my home I often drop into grano for a coffee and it's perfect if you want over priced and average fare served by ambivalent staff. That's my best review.

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juanlauda32 . 2019-05-17

MORE AT TripAdvisor

This place gets the two things right that are important to me. They serve good quality coffee and have decent selection of cakes ( I recommend the dark cherry brownie). The place itself has a very relaxed, laid back feel to it.

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Nick W . 2019-02-12

MORE AT TripAdvisor

Went in at a reasonably quiet time yet felt very understaffed. There was a rush just 10 minutes afterwards and then staff appeared. Arrived after breakfast had stopped but only breakfast menus were out. Fancy decorated signs are fine but hard to read - especially when they tell you how to queue, order etc! Needs to be clear. Had a nice wrap - but the vegan things weren't actually vegan (thankfully vegetarian so wasn't a problem) but can imagine that not going so well. Nice staff who obviously realised they were not prepared but made a relaxed atmosphere. Drinks nice but served a little cold.

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_isobel13579 . 2019-02-01

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I went here with my partner this week (Wednesday) - we'd visited a while ago for a coffee but wanted to go back and enjoy something to eat. It was pretty quiet when we got there (around 1pm) - there were only around 4 other customers sitting down and no one else was queuing so we expected to be served pretty swiftly. We had to wait for staff to serve us at the sandwich bar. The staff member who served us was very abrupt and bad tempered to both myself and my partner. Once we'd been served our wraps we sat at our table and waited for a drink and dessert. The other staff member who brought these to the table didn't make eye contact or say a word as they plonked them down on our table. Your staff seriously need training in customer service. The food was okay, but I wouldn't eat here again or recommend it to anyone. Poor service, rude staff and overpriced food especially considering it's on a university campus. Aside from the quirky decor, there's nothing appealing about this place.

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Kate1920 . 2019-02-01

MORE AT TripAdvisor

Fabulous independant-style place. I tried something new..'steak' and guiness , wijth rice and salad... Steak was actually jackfruit... Never even heard of it. Im not a veggie, but was pleasantly surprised... Apparently, it soaks up the sauce well and has consistancy of meat product... Well worth a dabble. The place is uniquely adorable and a must visit.

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106darrenc . 2018-12-18

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I completely agree with the review that says that they should try harder. Even though I would agree that Hulme needs more bars and restaurants (the amount of pubs closed in recent times is catastrophic), I am worried about these kind of businesses being the future of the neighborhood/city. While the staff are friendly and attentive, and a coffee or wine can be enjoyed by the window, the food is bland and you can see that there is not much effort and love on it. A soft, dry ciabatta with three tiny pieces of meat, more boiled than roasted, and the plainest salad ever at almost £7 doesn't make my mouth watering. I know that it's a cafe and not a restaurant, but i asked for butter, sauce and the juices from the roasting pan and couldn't make the butty much tastier. It was basically bread. But I guess this is what we get when most food across Manchester is being prepared by untrained students and all the new venues designed to squeeze their student loans. Also, paella, really? That's got nothing to do with paella!! The same meats used for the sandwiches with yellow rice is not paella. Rice with meat and/or veggies maybe, but not paella. We love marketing, don't we? The atmosphere is kind of cosy, but nothing especial, just another cloned trendy bar sent straight from the Northern quarter. Entrepreneurs of Manchester, please: stop trying so hard to be cool and put some love in what you do!!

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Janore . 2018-10-08

MORE AT TripAdvisor

Good coffee, nice atmosphere, helpful staff and loads of Vegan options. A great place to sit and catch up with news on your phone

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Adventure813056 . 2018-09-19

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Haven't been here before but my son said it was good and did some lovely cake. As a fuss pot with my coffee the barista did me proud and brought our coffees to the table. There are some home made cakes on offer and hot...

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veronicatrew . 2018-06-21

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I’ve been for drinks here a few times after uni and the staff are always so friendly. The food always looks amazing and the salad bar always looks fresh. I brought my Mum here the other day and we enjoyed a hot meal and cake!...

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122natashab . 2018-06-20

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Great deli/cafe serving quality food at reasonable prices. Great choice of decent food and drink and cakes in a great environment. Staff are friendly too which is odd nowadays!

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Piggiesnorter . 2018-06-16

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I am happy to leave a five star review for this place as I have seen it maturing since it’s beginnings. Grano is now a friendly cafe with great organic food, happy and enthusiastic staff and great management(the blond lady, a manager is always extremely...

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copendot . 2018-06-14

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Restauration rapide. Peu chère . Saine. Super pour les Vegans mais tres bien aussi pour les autres. Accueil tres cordial....

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annieg150 . 2018-05-16

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My new favourite place to come for lunch. Such a wide range of options for vegans... even cakes!!! It’s reasonably priced, great environment and lovely staff. I wish I’d discovered it sooner! Definitely worth a visit. (It also caters from meat eaters as well which...

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charlottev497 . 2018-05-09

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rude staff. the blonde girl working there was embarrassingly rude last time I was in there. It was super awkward. great food good if you sit outside in that case not really worth it though if you want a nice atmosphere Kim by the sea...

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itsme1990 . 2018-04-22

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As a student, Grano is great as it is just around the corner from the uni campus and has a calm atmosphere. The drinks are great for the price they are.

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evansap . 2018-02-05

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Lovely space. Really good coffee and well priced. The savoury offerings look delicious however I opted for cake. I was hoping for gluten free but they didn't have any (a little odd as most places have gf options now) . Got a vegan lemon cake....

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lucythomas84 . 2018-01-30

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Grano is a hipster-ish hangout in Hulme, right next to the brand-new Co-op grocery on Strtford Road. Had a really nice pizza, but the dessert -- a chocolate tart -- was truly great. No table service, officially, but they check on you and you certainly...

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Cheryl1798 . 2018-01-25

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The atmosphere here is so chilled, ended up being there for 3 hours. We tried their cakes, their pizzas and tea's. Will definitely be back

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Naha913 . 2017-12-27

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Before visiting Grano I read the reviews about it on Trip Advisor and saw that there was a 50/50 split of positive and negative so me and my fiance decided we'd just give it a try but didn't have high expectations. The atmosphere was so...

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Bethany P . 2017-12-20

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The red/orange dyed hair woman behind the counter was really quite rude about having to get more avacado from the back, the met card machine didn't workbthe first time and she refused to retry before I even got a chance to ask her to retry....

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sehrish A . 2017-11-07

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We tried to visit this local places three times in the last week until we given up. The first, it is closed so early we couldn't find it open after work 6-7 pm. Last time we found it open approx 6:30 pm but tills and...

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Dániel T . 2017-10-13

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I bought a slice of cake to take away, the wonan behind the bar cut me the tinest slice, i asked if it was not possible to have the other pre cut slice, she abruptly said "NO" then asked me to go to the other...

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kindred2 . 2017-08-06

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I'm a student whose university building is close by to this cafe and I've been coming to it on a pretty regular basis for several months. The place had a great atmosphere to do work or to simply eat and have a drink. The staff...

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Albamay4 . 2017-05-22

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I'm an MMU student and have been going to this cafe for several months. The first impression is that the staff are incredibly friendly and personable, always giving everyone a warm welcome as soon as you walk in. This WAS a good place to go...

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KareenaZena . 2017-05-17

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I work close by but had never been in before. On a friends recommendation I dropped by for some lunch and was not disappointed. The staff were very welcoming and being a vegan I was delighted to find that it was Vegan Wednesday. The chickpea...

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Therese P . 2016-07-27

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As a place that strives to be different, Grano still feels very familiar. It operates well as a coffee house, eatery, take-away, bar and even as an occasional music venue, and fits well in the area which suffers from a lack of other establishments. More...

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davidjgclark . 2016-07-07

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I am always happy to go to Grano when I am in Manchester! I met the sunniest people of this rainy city at Grano! My favourite beer in the world "Millionaire"(Salted caramel + chocolate + milk stout) I tried here and I just can't get...

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Oksana B . 2016-06-28

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I live in the local area and headed down here with my partner for a lazy coffee and cake. It is a pleasant venue on the edge of the MMU campus on Stretford Road. Very impressed that the produce was locally sourced and the service...

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Loyaloldbean . 2016-06-18

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Grano is a really classy place for food and coffee lovers alike! I highly recommend their flat whites as they use their own blend of organic coffee which is just delightful. As a venue Grano is immaculately clean and their prices are very reasonable. All...

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JonathanHasen . 2016-06-02

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I go to this café quite often that is only 5 minutes' walk from the university. They serve organic tea and coffee but also food and alcohol. Pizzas are tasty and baguette sandwiches are amazing! Moreover, the staff are very friendly! Some evenings, they organise...

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Axelbc . 2016-05-28

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